Samantha who works there now is a HAIR GODDESS!!! She understands her clients wants and needs and delivers!! I have gotten rid of my COVID Frump and welcomed back my sassier, sexier, happier self because of her work! She has a client and personal cheerleader in me. I will recommend her to anyone!!! The store was clean and professional, everything was looked taken care of and her customer service is TOP NOTCH! read more

Good one it's nice really professional people there loved the vibes I love to go there again too read more

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Elisha Bannan does a beautiful and meticulous job of cutting my hair! I appreciate her attention to detail and she has been cutting and styling my hair for 10+ years. Their shop in Saginaw is clean and lovely! I appreciate them so much! read more

This place is amazing!! All of the staff was super friendly and it felt very welcoming. I had Tonya as my hairdresser, and she did such a wonderful job on my hair! She was very kind and knew exactly what my hair needed, I couldn't recommend her more! I will definitely be coming back from now on! read more

On the left is my hair four days before and on the right is after I went into unFantastic Sams in Saginaw TX. I was seen by a thin, older woman with dark brown/black hair. I let her know before we started that I have color treated gray, "Irish curl" wavy hair that makes my hair appear frizzy no matter the length but having shorter hair makes it even worse and more difficult to style. I explicitly told her I wanted a trim only, no more than 2 inches off regardless of how much more may need to be trimmed. I showed her the max length with my fingers on my hair, she confirmed with her hand the length and also used a comb to touch my back where the hair would fall after the trim. She then proceeded to cut my hair off, giving me an uneven, unflattering $hi++y bob and gaslit me when I called her out on it. I said "I did not want want that much hair cut off!" She replied "but it looks so much healthier, and you said length wasn't that important to you". OMG, I should've just let my sadistic, narcissistic MIL cut my hair. I will need to get extensions until it grows out some. Huge expenses, emotionally and financially to me. Avoid! read more

Fantastic Sams - Fantastic Sams, Saginaw Texas. Requested a 2" maximum trim. - Hair Salons Near Me - Saginaw, Texas

I take my kids (a boy & a girl) to this location and we have never had any issues they always get the correct cuts and the staff have always been friendly and polite. read more

This review is from an incident in August. I sent the this to the corporate office and never received a reply. Clearly they do not care about their customers experience. Hello, I have been trying to reach out by phone for the past two weeks regarding your store in Saginaw Texas. I want to actually speak to someone that will do something about the situation. I am not a new customer; I have been going there for over 2 years now. It is not my favorite place because I feel that the management is completely unprofessional. I have let it go because the stylists have been good and the price is reasonable. In the past I was parking my car 5 minutes before my appointment and I got a phone call asking if I was still coming to my appointment. I thought it was ridiculous that was getting a phone call before I was even late. The stylist apologized and said that the manager makes them call. On Saturday, August 12, 2023, I had a 10:00AM appointment with Amy to color my hair. I arrived in the parking lot at 9:45AM. I sat in my car and finished my coffee. At 9:50AM it was already over 90 degrees so I got out and walked up to toss my cup in the trash and go wait inside. The stylist was just walking in and said not hello, but you can't come in, Mike won't let you in until 10:00. (Mike was sitting at the desk) I just shook my head and said OK. I stood there and waited. Amy and her husband were carrying things into the shop from his truck. Her husband needed help with the door to the shop so I opened it for him. As I did, I poked my head in and asked Mike if I could come in and he yelled at me NO - WE OPEN AT 10! I backed out and I stood there wondering why I was putting up with this! About thirty seconds after Mike yelled at me to come in and asked if I had an appointment. I said yes, with Amy at 10:00AM. He was giving me the dirtiest look and started saying again that they open at 10:00AM. I said all I wanted to do was get out of the heat and sit down. Then Amy's husband came over and was staring my down - I asked him why and he said he wanted nothing to do with me. Then Mike was yelling at me, I can't even say what was said, it all somewhat turned into a blur of insults on all of our parts. I got up to walk out and Mike started screaming at me to get out. I have never in my life been treated so bad. I hope that this event will be taken seriously and someone will contact me. Cleary my note was not taken seriously - Hopefully it will prevent someone from treated the same by posting it here. read more

I showed Bonnie a picture of a style I wanted & she nailed it. I think it is the best cut I have ever gotten at all the Fantastic Sam's that I have been to. Very friendly person at the reception desk. I was a walk in & they worked me in. I will be going back as long as Bonnie is there for sure. read more

I would highly recommend Kevin for any color or cut. He is amazing and has changed my hair color a few times already. Today I went and did a different color and a love it. read more

Fantastic Sams - Hair Salons Near Me - Saginaw, Texas

The Customer Service at Saginaw FS is complete garbage and Luisa is THE problem with her attitude. Luisa kicked me out of the store on Christmas Eve with a smile. Merry Christmas to me, I guess. I have been a customer at this FS since it opened and previously at the Lake Worth FS. Over 20 years of loyalty. Its Christmas Eve and I have an appointment. My guy Kevin is a no show due to medical. This office doesn't have the common courtesy to call his clients to let them know. Kevin is amazing and in my opinion the only reason this store is running. Luisa tells me Kevin is a no show. I'm obviously frustrated. Luisa sighs and states "if I have time, I can do your hair". Her demeanor was I don't want to do your hair and if I'm going to HAVE to do it, I'll do it. I'm expecting the worst hair cut ever. I state "I guess" I'll have you do my hair. This apparently sets her off and she states that if I'm going to be rude, she doesn't have to do my hair. I explain that it would have been nice to have received a call regarding my stylist not being available. She lied and made up that they had a power outage. I arrived about 30 minutes early and observed all the power on and her sitting at the cash register on her phone. I asked when did she find out that Kevin was going to be unavailable. She stated the day prior. I asked she did think it would have been nice to contact his clients. She states that she is not going to serve me. Being a regular, I asked her how long she has worked at this FS. She stated "a long time" Another lie. I have never seen her at this store ever. But her definition of a long time maybe different than mine. 20 years is a long time. read more

I've been going to this location for the past few years and it has progressively gotten worse, but because I'm forgiving I shrug it off and figure maybe it was just this one time, but it's not and it's not the same stylist it's all of the ones I've had. Today just did it in for me and I was always pleasant with them, I went in to get my haircut and they charge me full price for a small trim didn't even wash or offer and when I asked about it they said it's included in my cut, and all three of them were standing at the front intimidating me so I just paid and left. It's unfortunate that now I have to find a new salon. read more

Horrible Place!!! They do not know how to color hair! they ruined my hair and damaged the cortex so it will not hold ANY color. They tried to do a coolor block and some grays, but it was too damaged and said it needed to have a trim, charged me for a haircut, but then it has not style at all, so got ripped off for no hairstyle, color , and cut, and they would not even refund me half for the damage to my head. I had nice shag hair cut below my shoulders going inm, came our with neck length fried frizzed and no style cut at all.. As someone who is older, who has hair the is slow growing, it will take many YEARS for this to get better or improve!! And a licensed beautician in another state, I expect them to at least know how to do their job. I will state this to all I know that are looking for a salon... NEVER GO TO A FANTASTIC SAMS !!!!! read more

Worse hair cut and color I ever got and I am 74 years old. I took a picture of cut and color I wanted and she still butchered my hair I could have done a better job coloring also. This was 5-22-22 in Saginaw, Tx location . read more

The worst place I ever went. I took my daughter to get a haircut in the chopped her hair I had to go brush to someone else to see if her cut in the worst part is that the stylist was OK with letting her walk out of the store with the hair chopped up the way it was. I would never ever recommend this place to anyone read more

Samantha is absolutely amazing! She cut my hair beautifully, especially with my quirky weird things about not shaving the back of my hair and was awesome just to talk to. I will be going to see her every time I need my hair fixed!! read more

Well, I have been to this location several times (apparently I do not learn well) and have had two good haircuts. All the rest have been awful. The last time was Jan 10th. I asked for "about 3 inches cut off and long layers" what I got was 6-7 inches off in a straight bob. OMG!! I was so angry I could not even speak!! On top of that, while the person was doing it, they said they had only been cutting hair since December, really!?!? Never again. I would be better off cutting it my dang self! read more

Managment has changed and salon vibe is so different. Angel was always so friendly. I will not be returning.

It was alright. Didn't give me what I wanted. It's a bit choppy. I was a little pressed at first, but after I took a shower, it wasn't that bad. It looked awful in the shop and in my mirror at home, as well as on my camera. read more

I went in for just a trim, literally just 1/2 inch is all I got! The sigh with the pricing had $19 for shampoo and cut, and $26 with blow dry. The total price she charged me was $45!!! For a 1/2 inch trim, and blow dry?? Carol said they charge you based off the length of your hair! And since my hair is shoulder length she had to charge me more for the cut, AND more to blow dry. This place is absolutely ridiculous!! I will never in my life go back, better off going to Supercuts. read more

Got an excellent custom color and haircut here. My stylist Denice did an amazing job layering my long hair. I couldn't be happier!

Excellent service! Love their deep Conditioning services. Very clean & great staff. Repeat customer. read more

Do not recommend. The lady that cut my hair did not know how to cut. It's completely messed up. Never coming back.

Nearly $30 for haircut and blow dry and all I can say is Wish I would have listened to my inner voice and stayed away. The owner contacted me and expressed a desire to correct the problem. I went to the Lake Worth location and met a stylist, Melody, who was very attentive to my specific concerns. She did a wonderful job at cleaning up my previous haircut. I appreciate the owner taking the initiative to address my concerns and earn my business. The four stars goes to the Lake Worth location. read more

Whatever you do DO NOT go here to get a "trim" unless you want 3 to 4 months of regrowth to go through again. Stylist did nothing that I asked her to do. Would never recommend or go back. read more

All the stylists at this salon are polite and professional. Every time I have been, I have been very pleased with my results. I request Kristen, she is a doll and does amazing coloring work! read more

Not bad hair cuts, but the middle aged slender male seems to be the one they push people on. He smokes and doesn't bother covering the smell. I went 3 time without appointment and they insisted on him. Never again. I don't mind guys cutting my hair, but this guy smelled nothing but cigarettes. read more

awful. Ive gone TWICE and both times, different stylists, they've messed up my hair. 200$ worth of bullshit. first time, I asked for light blonde, cooler undertones rather than red/warm. guess what I got? blonde with super red undertones and the stylist didn't bother to tell me and I wasn't able to tell until later on. second time, I go in for a DIRTY BLONDE, they give me ash blonde with the greenest undertones I've ever seen that I had to re dye my hair BY MYSELF. you're better off doing to yourself then coming here. or find a better place that knows how to color hair. read more

I moved to Saginaw recently and can't seem to find a good spot to get my haircut.I have been here twice and both times my haicut was satisfactory.I prefer to find a spot that I have the same stylist every time and don't have to explain how I want it cut every visit.The prices are reasonable and they are friendly so can't complain about that.Still looking for that special spot that knows my name and my cut preference when I come in,, read more

So far this location has the best stylest to cut fashionable hair styles for kids! Ages 7 and 16 the FS on Beach is a close 2nd, but there I would only ask for Sunny! read more

I had my hair coloured, cut and styled by Sheela. All i have to say is that she is truly gifted when it comes to hair! I highly recommend her, she does an amazing job! read more

I have been going to Angela for years and she is amazing. I suggest using her if you are able to get your hands on her.

Hair theirs. Briana canNOT cut hair and I am completely devastated by what they did to my hair.

Need better customer service.. I went several months back and did not like the response I got from the ladies when I walked in. I just wanted to turn around and leave.: They just stood around and stared and did not welcome me. When I left I swore I wouldn't go back.. well my daughter went a couple months ago so I went with her and the service was a little better.. So I decided to go back a few days ago to get my boys hair cut, cause I didn't have time to really go anywhere else.Well I got the same treatment again and just wanted to turn around and leave.. They just stand there and not welcome you and stair at you like what are you doing here.. This time I said something.. There is no reason to act all snooty like you are to good for the customers that's come in to get a hair cut. At least they can do is welcome people.. I will not go back to give them another chance to act like that.. I'm done with this location.. read more

Got a kid cut for my granddaughter, we didn't wait at all they were fully staffed. Friendly people, no complaints.

Very unfriendly ladies, we sat for 20 minutes with no sign of even when I might possibly be getting my hair cut. We walked out.

I had gone to this Fantastic Sam's several times for hair cuts. I was satisfied. I then went in for an all over color on a Saturday. While rinsing the color out, the red dye went on my blouse. The girl felt bad, and asked the only other person what she could do. The other stylist told her to spray hair spray on the substantial stain. Then told me to use bleach. I told her the blouse could not be bleached. Silence. Girl gave me a $5 coupon(girl obviously wanted to do more). Still charged for color and hair cut. Then had to leave with a huge red stain on my white blouse. When I messaged the owner, he said he would call that Monday to arrange paying to replace my blouse. Three days have past nothing. read more

I have taken my boys here 3 times since November. Each time something wasn't right. This time even after asking for them to blend my 7 year old's hair more, my husband brought them home looking a mess. The 7 year old looks like they didn't blend his hair at all and slightly looks like a mushroom. My older son also has a very visible line where it wasn't blended. I asked my husband why he didn't make her fix it, he said this was after he said to fix it and it was obvious she wasn't going to get it right so he just left. When I checked the receipt, they charged for 2 adult cuts and not kids cuts. Now I will have to take them somewhere and pay to have it fixed after already paying $36 plus tips. I will never bring them back again! read more

Love the stylists at this salon! Have been getting my hair done here for three years and no complaints, they are always VERY open and give you their honest opinion which is rare. Would and have reccomended them to family and friends! read more

My family has been using Fantastic Sams in Saginaw for years! We have never had a bad experience and several different ones have cut our hair. Everyone in the salon is very friendly and answers any questions we have about hair cuts, color or products. I was leery of going to a Fantastic Sams, but the one in Saginaw is the best! Sorry the for lady that had such a dramatic time, but every time I have been in you see several returning customers. CHECK THEM OUT, you won't be disappointed! read more

Very disappointed. I went in to have the back trimmed and the too-chatty, bad-bleach-job gal I drew completely ignored my multiple requests not to go anywhere near the front - just trim the back and she hacked away. Now I need to find another salon to fix it. It's inches shorter in the front and I'm so disgusted.I should have noted that in this busy salon she was the only one without clients in the chair. read more