0 Stars for results.
5 Stars for my stylist's patience & personality.
I entered the shop as a walk in at approximately 1300 hours (1:00P).
I have never had any professional work done on my hair aside from a haircut. I have been box dying my hair for years & entered on this day with my usual box dyed deep burgundy.
I showed Hayley a photo of full color brown with a balayage of blue & purple. Hayley gave me a quote of $185 for the full color, tone & balayage itself; I had spoken to Hayley before, but had never had work done by her.
Despite being a government employee on furlough & on limited funds, I have been quite stressed & wanted to do something for myself, hence, YOLO-ing this dye job & doing something new for myself.
Excited, we dove into the little over three hour process.
When Hayley washed out the toner, the highlights were orange, as to be expected on brown hair. Now, I'm no expert, but I had a very strong feeling the color had no way of sticking to this orange, however, I had already been sitting with toner in my hair for half an hour or so out of the three hours.
It was my fault that I didn't say anything, because when it came time to color & wash, my hair appeared as brown as the initial full color dye job Hayley had started with.
Disappointed she didn't mention anything while she was adding the blue & purple (even though 90% of me knew it wouldn't turn), Hayley did however, say I could come back this coming Wednesday to get it fixed.
I was charged the full $185 plus some for a brow wax (which she did well on). I gave her $205 to keep the excess for tip, but I feel I shouldn't have3 been charged so much considering I spent over three hours there in hopes of getting certain results, but instead walked out with brown hair (which, I could have box dyed myself for $7).
I appreciate Hayley being so personable & kind, what a personality she has, I enjoyed talking & laughing with her, just the results & time wasted for both of us is disappointing. I don't want to put blame or excuses in the jar, but I was her last client & the store was closing at 1800 hours, so I feel the job was almost rushed in a way.
January 31, went back a second time to get this brown hair fixed (which is fading by the way), & sat there for another three hours or so.
Color stuck this time, instead of the blue & purple as per the inspiration photo, I got green & light Barney purple.
$185 for already fading brown & the Joker's hair. My hair wasn't styled or trimmed of split ends & as you can see in photos, blonde from the toner is still present.
Update. February 2 I went into Apple Valley & Jessica did an amazing job fixing my hair. She & the other stylists were appalled at how damaged it was & the coloring job. You'll see which photo is the fix. Jessica & all the stylists at this location are amazing! Everyone is interactive & at opening (I got there literally five after opening at 0905), the lobby was packed! Versus at the Eagan location (I absolutely getting a haircut & brow wax from Kevra), it's always empty. read more