I don't write a lot of 1 star reviews. This was my first experience with this salon, as I usually…read morego to Accolades down the street. I just wanted a pink hair extension put in and apparently had to make a pre-screening appointment for this first, rather than just put an extension in. I made my pre-screening appointment and had to wait 27 minutes until I was seen. The appointment took less than 5 minutes and I was told that they would have to special order it and would hopefully get the extension in by Tuesday. I reiterated that I needed this for a special event on Wednesday. The salon stylist told me that they would call me on Monday to get this ordered, delivered and set up. Needless to say, I never received follow up on this and had to scramble to get it done elsewhere. Frustrated to have wasted so much time, have to have a "pre-screening" waste of an appointment, and have no product at the end. Poor customer service experience for a first time visit. I'll never go back.

This is my first experience with Jae and the Japanese head spa. It was truly amazing, relaxing and…read moretransformative. I highly recommend Jae and this treatment. I couldn't decide my most favorite moment. Between the relaxing atmosphere, the scalp massage, the water treatment, arm and shoulder massage and being given a beautiful blow dry after, this is about as special treatment as I've ever received. FIVE STARS for Jae and the Japanese head spa!

I have been going to this salon for over 30 years. I always feel well listened to and the various…read moreprofessionals have been great.

Nicole has cut my son's hair on a few occasions and has done a wonderful modern look every time,…read morewhile he was visiting his grandmother in Eagan. He said it's been one of the best cuts ever and I couldn't agree more. Thank you Nicole :)

I have been coming to Coles for over 10 years. I first found them after a terrible hair appointment…read moreat a different place and luckily this place was able to fix it! I've been a fan ever since! There is plenty of free parking and it's easy to book services over the phone. I normally switch up who I see, but I have had great experiences with everyone I have come into contact with! This place is clean and has an upscale feel to it! I normally get highlights and a cut. Typically it takes about 2 hours and I never feel rushed. Everyone is very friendly! I would recommend this location to anyone!

I typically get to this Coke's Salon during the October but one, get one 50% off sale. Since I buy…read morea ton of products, I called this time and asked if they could gather my order prior to me stopping in. They were happy to do that and it saved me a ton of time. I wish I didn't have to buy two of exactly the same product to get the sale, but it's better than no percent off. I really like the products I have purchased for myself and family members. Always get great service here.

Going into my appointment with Ashley, I hadn't had a haircut in a WHILE. There was buildup on my…read morehair to the point that I was fighting my hair just to brush it every morning. Ashley listened, looked at my inspo pic, and created a game plan. She's been doing hair for 18 years and it shows. I am beyond happy with the result. After the appointment, She didn't try to upsell me on hair products, which honestly I would've bought anything she told me to lol. I'm grateful Ashley was available and will likely schedule with her in the future!

If TLDR: I paid $227 for the service pictured below and was refused a refund…read more Let me start off this review by saying that the only purpose of this review is to inform future possible customers of the service and experience I personally received and I plan to only state pure facts. I would also like to issue a genuine apology to the assistant manager for my language, as you can imagine, being a 17 yr old girl my appearance is very important to me and this being my first conflict with a "professional" place of business I did not at the time know how best to handle it. I booked on Wednesday the 17th a microfoil and cut with Kathrine (who I will say was very polite) the microfoil is described on their website as being "a technique for ultra-fine precision foiling which creates a seamless shimmer of color" I'll let you decide if the service I received in the pictures below matches that description. When I saw a few days later what had been done to my hair I went back in to the store and asked what could be done, they offered to tone it or re do the service which I appreciated but later called to decline and simply asked for a refund. Because the owner of the store was not in I could not get a refund at that time which is totally fine I understand that however it would be nice for you to include that more obviously on your website. I also would have liked to be informed before starting my service that you would not be able to match my hair color on my roots. And please do not blame me for the way you made my hair look I have another hairstylist who can confirm that your claims of how it's my fault are incorrect. I also feel I was quite overcharged because on your website price estimate it says I will be paying $190.00 however you charged me $215.00 maybe that's because of the other half a bowl of bleach? I'm not sure. I would also like to request that you stop trying to associate me with every poor comment you get on your page, any reviews that I had anything to do with were taken down. I would also like to add that having your sister message my mother about this situation when I guarantee you she hasn't seen what was done is quite immature and shocking. To quote her "do better"

Everything z! Excellent service and amazing haircut..Razorcut! First ever..excellent! Thank you!…read more Thank you Mi Martha PS: I will not repeat a haircut for awhile. It turned out great but it has since grown out and I am looking for something shorter. It was really fun while it lasted, howev

The stylists are very nice and accommodating and I really like the staff who does my color. The…read moreonly thing I find odd and sort of annoying is if you go in for color only, you have to either walk out with wet hair or blow dry it yourself. They say if there is a person available to blow dry, they will do it for free, however only one time only has there been someone available. I don't know why a coloring person can't blow dry my hair.

The Carnivore occasionally needs professional grooming care and thanks to Mrs. Carnivore, he has…read morediscovered Zach, the owner of this establishment. Zach is a wonderful person, and deserves your hair alteration business. Whether you require a simple buzz with a clipper, a little shaping for your beard, or indeed if you are a woman-folk and have more elaborate requests and requirements, Zach is well equipped to take care of you. Ladies, you might run the risk of getting mauled (in a good way, of course) from your significant other after a visit. I have never seen anyone walking out looking worse than when they walked in. He even is skilled enough to turn a fellow into a passable Santa! You really owe it to yourself to experience the offerings at this hair cuttery. Mrs Carnivore has just informed me that it is actually called a salon-spa. Zach has just moved in to his new location, and a range of spa services are available, with more coming in the future. The Carnivore is not likely to sit down for a pedicure that doesn't involve immersing his feet in a piranha pond, but never say never. Besides, those fish need to file their teeth down on something every now and again. The Carnivore has also recently been made aware that not all people care for their fingernails with a belt sander, and though this sounds strange, a more traditional method of nail-prettying is done here. Zach also employs someone called an "Aesthetician" which the Carnivore understands to be a person skilled and schooled in making people look better through skin and body hair care. Massage may be offered here in the future. Back to Zach. He is not pretentious, has a delightful sense of humor, and can talk to you as much as you would like about almost anything you can think of. He is quite witty, smart, and well informed. I think next time I am in, we might talk about various techniques for field dressing and skinning a Buick. As I mentioned before, he also does hair-altering for women. Honestly, the Carnivore believes that is primarily what he does and he just tolerates him every so often. Mrs. Carnivore has benefited from Zach's hair styling knowledge and experience for years now, and the Carnivore is quite taken with his work. Scheduling has never been a problem, and in the unlikely event of an unforeseen issue, rescheduling has never presented an issue. The Carnivore gets his hair cut here, and you should too! (Though Mrs. Carnivore would probably be a better endorsement--she patronizes ZRH as well)

I've been coming here for about 5 years. I used to have to retouch my brown hair from the gray…read moreevery 6-8 weeks. Since covid, I embraced my silver hair and stopped coloring so it eventually grew out. It took awhile and today I had bayalage brown added to my silver hair and a layered cut by Sydney. Sydney is super friendly. She had good ideas for my hair. The online booking is a pain, so I called and left a message and an appointment was scheduled with Sydney over the phone. When you accrue points based on purchases you get discounts. I'm close to 1000 points and a 50% discount that can even be used on product. Zach cut my son's hair a year ago for senior photos and did a great job. Zach is super hard to get scheduled with. They moved to a closer location by Petsmart at 14256 Plymouth Ave in Burnsville. They added more space, nail tech and spa services. The bayalage will be low maintenance compared to foils. Added some contrast to silver hair.

I like have been a client over 18yrs. The shop is near Minnehha and Snelling. They have excellent…read morecustomer care. They provide all the products from vendors they recommend. The customers are men/young to seniors. The shop has two areas. There is some parking in the back lot or street parking. My stylist

We love Fusion! Diane used to cut my mom's hair, and Emily cuts my 15-y-o dtr's hair....they are…read moregreat stylists and sweet people!

First off, let me say that Mark is amazing. He goes the extra mile, is efficient and doesn't mind…read moreif you relax in silence (always a bonus depending on the day!) I get an awesome blow out - even with how extra thick and long my hair is (I tend to resemble Cousin It most days.) He is more than accommodating, even when he doesn't have to be and is industry recognized for being one of the best! The space is cool, industrial and everyone seems fairly independent. Plus, they have a salon pup - bonus!

They damaged my hair I was left in bleach for 6 hours and when I tried to talk to the owner I was…read moremet with attitude and belittlement. They offered me a refund just to never give it to me at all. This place is a total scam and doesn't even know what they're doing. I asked for color and was left with a balayage "specialist". I wouldn't go here unless you want to mess up your hair.