I started seeing Patrick in 2017 because I was doubting my own thoughts and unable to trust my own…read morefeelings. I needed someone to talk with and not burden my family or friends with lengthy complaints. He helped me to see what I can and cannot control. And the things out of my control - I can accept it or move on. This took some time to implement but it has brought me great inner peace. Since then, I have learned to take time for me and my needs so that I am able to support others. He is a trusted supporter that will listen without judgement. I have been pleased with his therapy and would recommend him.

So, Daybreak was good until they let me therapist go without notifying me. She was great and I had…read morebeen seeing her for about a year. I showed up for my normal appointment and they had the therapist tell me that was her last day. That alone I thought was very unprofessional. In addition, I was charged for that session which we spent most of the time discussing what would be our next steps. Fortunately, my therapist ended up at another firm, so I was able to continue to see her. She's fantastic but I would not go back to daybreak because of the way treated my therapist and me.

I've been seeing Ariel since June and I'm so happy and thankful to have met her! Ariel is genuine,…read morefirm, and easy to talk to. During our sessions, I feel that she carries herself in a very welcoming and chill positive vibe, which I love about her. Ariel has always been so accommodating and flexible when scheduling an appointment to meet with her. I am also appreciative when she gives me a confirmation text before we meet the next day even though I have it in my calendar already. It's definitely those little things that matters! Honestly, it was really hard for me to understand and tell myself that I needed a little help, mentally. I was terrified in reaching out to any therapist, but I'm so glad I reached out to Ariel! I love how I can freely have a conversation with her without any judgement, move from topic to topic, and know that she can keep up with my thoughts and emotions plus help me sort it all out. I have shared some heart felt, deep and meaningful conversations with Ariel that I'm so relieved to be able to get it off my chest. I definitely feel that since our first session in June, Ariel has been by my side to help me open up, grow, heal, and learn to love and accept myself. She literally my cheerleader supporter but more chill vibes than perky haha. It really means a lot and I'm so proud of the progress we have made so far. I hope for others that are reading this as well, they will have the courage to reach out to Ariel and get the help they need. It's okay to ask for help. I'm so happy I did and reached out to Ariel. Healing is such a beautiful thing. (:

Ariel! Thank you for being you! so thankful to have met you. You are such a safe space & truly…read morehave made a difference in my life! Cheers to peace, love & healing. Forever grateful for you!

My experience with Nicole was really positive. She created a non-judgmental and safe environment…read morewhere I felt comfortable exploring the issues I was facing. She always asked thoughtful questions, gave realistic homework to work on between sessions, and genuinely inspired me to want to change and move forward. One thing to note is that Nicole isn't the type of therapist who just sits and listens. She offers her opinions and advice, which I haven't seen many therapists do. Sometimes those are hard truths, but nearly every time she turned out to be right. Her approach, which is grounded in research and data, properly framed our discussions and helped me face issues with confidence. If you're ready to put in the hard work, I highly recommend seeing Nicole. You won't be disappointed!

Dr. Nicole has been such a great resource for my daughters and our family. One of my girls was…read moreexcited to start therapy, while the other was a little unsure at first. From my very first conversation with Dr. Nicole, she made me feel comfortable. She took the time to tell me about herself, asked thoughtful questions about my daughters, and really wanted to understand their personalities and needs. What I appreciated most was how personal and collaborative the process felt. She took the time to get to know both me and my girls, and we worked together throughout their journey. I could share things going on in their lives that might help guide conversations during sessions, and she was always supportive and understanding. She was also incredibly flexible and helpful with our constantly changing schedules. Most importantly, both of my daughters genuinely enjoy their sessions with her and feel connected and comfortable talking with her. I'm so grateful that she has been a safe and open door for them as they've grown up -- especially through big milestones like one of them graduating. I've truly been able to see positive emotional growth and maturity in both of them. As an added bonus, she was able to work with our Kaiser insurance, which made the process even easier for our family. I highly recommend Dr. Nicole to any parent looking for someone caring, personable, and genuinely invested in helping kids thrive.

Jeffrey provided a combination of couples and individual counseling to us for approximately five…read moreyears. He helped us through some very challenging situations while always maintaining a focus on strengthening our marital relationship. While always supportive, he wouldn't hesitate to call us out if we got off track. Jeffrey provided us with the tools necessary to maintain a healthy and respectful relationship. His approach is very straightforward and interactive. He does not lecture and shares information in an impactful and engaging manner.

He is absolutely one of the most sincere and caring therapists that I have ever met! He's an expert…read moreat cutting to the chase and zeroing in on the real issues! A+ He cares!!

Update 12/17: After spending almost two years dealing with this accounting department, or lack…read morethere of, they have still been completely incapable of submitting the the secondary insurance (supposedly an "IT issue") and continue to tell me I owe nothing, but then sending random amounts to be collected to a collection agency. Now it's $938.70. This company is insane. I cannot recommend enough not doing business with them or you will be dealing with them for years. A Nightmare with Discovery's Billing and Leadership While my son's medical treatment was acceptable, my experience with Discovery's administrative and financial departments has been an unmitigated disaster. For nearly two years, I've been relentlessly trying to get them to submit a claim to my son's secondary insurance. Despite countless emails and phone calls, I've been met with an endless cycle of excuses, including claims of missed emails, misdirected communications, and empty promises of escalation and follow-up within 24 hours--promises that were never fulfilled. This gross incompetence has resulted in me paying approximately $3,000 out of pocket. To compound this frustration, Discovery inexplicably sent a fraudulent charge of over $400 to a collections agency. When I disputed this erroneous claim, the collection agency itself confirmed that Discovery verified the amount was invalid and ceased their collection efforts. It's clear that Discovery's insurance billing, accounting practices, and overall leadership are severely dysfunctional. Their operational failures have caused significant financial strain and immense personal frustration.

Very traumatic experience. The therapists gaslight, lie and scroll phones during sessions. I was…read moregaslighted and experienced abusive behavior from therapists. I had to record therapist interaction to try and understand why I felt more traumatized than when I started. Billing is a joke and you can't get any support to share your experience with operations. The therapists have no accountability whatsoever and show little interest in their jobs.

Just spent the day communicating with the administrative staff here to request some knowledge about…read moretheir facilities, types of treatment, and if they accept my health insurance. They completely wasted my time. Corrine (not sure if that's how you spell it) had told me she would verify my benefits when I asked if this facility accepts my insurance and proceeds to call my provider for something that's not there. I had said I have a therapy referral and she proceeds to lie to me and tell me that it's all I need to attend the IOP program here. Why waste my time? I need help from a mental health provider. I don't need my time wasted. She then transfers me to the medical benefits line (?) to get the NPI number. I get transferred, ask for the number, get questioned a few times why I need it, get placed on hold, and then get told Chase will call me back. What's up with you guys? If you don't know transfer to someone who does. That alone was extremely off putting.

I called today to request information Stephanie was very helpful and answered all my questions she…read moresaid someone will call me back to provide me with information. Nicole Richter called me and was very rude yelling at me because I was asking questions and she said the clinical director denied my son. I told her she was extremely rude and I hung up . She then text me to try to clean her attitude up. Nicole Richter is very unprofessional and need to reconsider her position

Dr. Andrea has truly been the best thing for my husband and me. We've been seeing her for nearly…read moretwo years, and the impact she's had on our lives is immeasurable. She has helped me improve my communication skills and taught me de-stress breathing techniques, among so many other valuable tools. Dr. Andrea creates such a supportive and understanding environment, and I always leave our sessions feeling more grounded and empowered. I'm extremely grateful for her and so happy to have her guiding us through this journey.

I have been seeing Andrea Cairella off and on for a few years. We have worked through a few…read moredifferent modalities and interventions. EMDR has helped me process and release deep-seated traumas that once felt insurmountable. It enabled me to revisit painful memories with a sense of safety and to reframe my narrative in a way that empowered me. Somatic Experiencing allowed me to reconnect with my body, releasing stored tension and fostering a renewed sense of grounding and vitality. I felt supported, respected, and guided in a way that honored my unique journey. An IFS approach has allowed me to explore and heal parts of myself I didn't even realize were influencing my thoughts and behaviors. The sessions were all tailored to my needs, and the integration of approaches worked beautifully together, creating a holistic healing experience that addressed my mind, body, and spirit. The transformation I've undergone is evident not only to me but also to those around me. I feel lighter, more present, and more in tune with myself. Anxiety and fear that once controlled my life have significantly diminished, replaced by confidence, peace, and resilience. I've gained tools to navigate life's challenges with greater ease and grace. I am deeply grateful for the opportunity to explore these therapies with Andrea and would highly recommend them and her to anyone seeking healing and personal growth.

Dr. Stepanoff and his team have helped me so much over the last year. As this being my first…read moreexperience with mental help, I didn't know what to expect and what I received was some of the most caring professionals I've ever been with. For anyone experiencing mental health problems, I would recommend this group highly. IOP has been one of the best experiences I had and lead by some of the most caring, wonderful people. The people who work here do care for your well being and though it may be hard to communicate initially, they are there to care for you with what you're going through. Thank you all so much and the continued support you provide.

I am extremely disappointed with the staff at this office. For the past three weeks, I have been…read morecalling multiple times to get a refill on my medication, and no one has properly followed up or set up an appointment for me. Even after explaining the side effects I am experiencing due to the delay, I still have not received the support I need. When I spoke with Jeanette, she kept changing the reasons why my medication hadn't been refilled or why I hadn't received a call back from the doctor. At one point, she told me my insurance was not valid--without even having my file pulled up. I contacted my insurance company myself, and they confirmed there are no issues. Despite this, the office failed to set up my appointment the four different times I reached out. To make matters worse, when I asked to speak with a manager, Jeanette transferred me back to the main line instead of connecting me with anyone who could actually help. This level of negligence is unacceptable, especially in healthcare where people's lives and well-being are at stake. Since they do not want to help me , I will be taking the next step of reporting this office. Patients deserve staff who take their health seriously, follow through, and provide accurate information.

I've known Amie for many, many years now both professionally and personally. I supervised her…read morewhere we worked for a period. Before she had her MFT, it was clear she was meant to be a therapist. She is naturally warm, compassionate, and caring with high emotional intelligence. She is a gifted therapist and a wonderful human being!

Where do I start this pretty lady is amazing and the best of the best! My wife has been seeing her…read morefor over 6 years. Then we started to see her as a couples therapist. I know weird why would I have not picked someone that doesn't know nothing about my wife and I. Well for me it was better this way. I felt like if something was wrong or wasn't going well in my relationship I can explain it to her and she would understand better because she has already been working with the Wifey. She would have a better understand of what I was talking about. What I love about Mrs. Amie is that even thou she wasn't my therapist to start with she has never pick sides or favor one more then the other. About 1 year ago my boo and I had to relocate to the Bay Area and this had been super hard for both of us but more I feel for me since I had to give up everything that took me years to build. That being said I was getting really really depress but being about to still have Amie as my therapist and couple therapist. I truly feel like she has saved my life. Now I don't mean that I was going to kill myself now. But she has help me not be down in the gutters. I'm so happy to say that thanks to her and the phone and face time I still get to see her or talk to her once a week. Of if you are looking for someone that is kind, careing, super smart, warm, cute to look at, honest, but most of all amazing. This pretty lady is your answer! You won't regret it. I promise you!

They are a great team! On time appointments, reliable doctors, and helpful with prescriptions!read more

I have used them as a provider for four months, but I'm breaking up with them today…read more 1. They were nice enough in my first visit, but scheduled my appointment with a doctor who told me during our visit that he was quitting. Why would they place a new patient with a therapist who was leaving? 2. They are incessant about their TMS option. When I told them that the approximate $4,000 (!!!) cost was way out of my price range, they "discounted" it down to $1,000 magically, and repeatedly called me to schedule an appointment, even though I told them that was still too expensive at this time. 3. They have required a monthly visit the first four months, even though I was seeing my previous therapist once every six months for a condition I've had under control for 4+ years. 4. On this last visit, I was told by the provider that it would be two months until my next visit, and wrote me a prescription for 60-days instead of 30-days. 5. I was randomly assigned an appointment for today, one month after my last appointment. I did not schedule it, I did not ask for it. 6. Their office charged me $75 for a no-show appointment this morning. 7. The front desk receptionist, who obviously hates her job, told me that I was wrong about my appointment date, the follow-up date, and had no response when I asked why I would be scheduled for a 30-day check-in when my therapist wrote me a 60-day prescription. Seems to me like one of those groups that is taking advantage of the mental health provider shortage by treating their patients like cattle, nickel and diming them along the way. I've already opened a credit card dispute, but wanted to hop on here to warn everyone that this may be a good short-term solution if you are in desperate need of an appointment immediately, but find a solid practice with ethics and morals for the long-term.