Worst manager ever the petite pregnant woman is terrible . Getting a sweat suit pants available …read more Sweater in the medium we need is on the display . Not only would she not have it swapped out for one of the 5 (xl) sizes in stock saying have to swap it when we close . So we said can u do that and hold it for tomorrow morning we will pick it up. Then was told she would not hold it . Then we said can u at least for sure swap it out when closed so we can pick up the item first thing tomorrow when they open and she said she couldn't promise to swap it out either . This was the worst experience ever

I bought shoes for my mom on 12/19 as peak of her Christmas gift. On 12/19 we went into the store…read moreto make an exchange because the shoe was a size too big. Mind you it was busy and staff would rather talk amongst themselves than to actually service people. When I approached to counter the guy said it was $20 dollars more the exchange, I asked where that policy was written on the receipt? When I pitched the shoe initially the guy told me that I could come and exchange for the same price. I asked to speak to a manager and the lady approached us with an attitude and said that the exchange policy was somewhere online and left. Like I said it was busy I paid and left, I'm not a huge fan of the brand and the people working for it are definitely not helpful at all.

Lots of great deals this holiday season! They have quite a few men's and women's 70% off racks. For…read moreBlack Friday, they had most items in the store at 30-50% off and additional 10% off the 70% off racks. They are stocked well, so there are plenty of choices. All the employees we spoke too were very pleasant and helpful.

I'm deducting a star for this review because the store doesn't carry petite sizes. One has to order…read moreonline if you are short like me. However, I managed to find a pair of boy's convertible pants that fit perfectly and were cheaper than adult sized pants. I wanted to buy knee high socks and the salesperson, Heather, directed me to the display. I brought a couple of pairs to the register to buy them. Luckily, Heather noticed that the XS size was actually for children. She asked what size shoes I wore and we determined the socks would be too small. Thank you Heather for preventing me from buying them and then having to return to Vacaville to bring them back.

This Nike store compares with the San Leandro one in that it has more regular stock - not the…read more'leftovers' with torn off lids only. I was surprised to see how much regular retail was available here. The shoes are on display on the endcap and there are tons of sizes and stock in the shelves. There are some 'leftover' shoes too - deeply discounted - and I think 20% or 40% more off the already low prices for bargain hunters. In this area I found some PREMIUM air max 90s in my size but wasn't feeling the color and they are too squishy compared to the skateboard shoes I normally wear with ground feel. Also found some Dunk premiums - but not in a color I like too much. They would look good with camo and I just loved the premium leather - they were so cheap - I'm sure won't last as somebody will probably make a buck on them on ebay. Normally I like black or blue shoes - maybe a 'natural' brown leather also - but - I didn't find anything here this time.

They will answer your call and leave you on hold for 45 minutes. I was on hold for 15 minutes…read morebefore I decided to drive down there and watched the man that put me on hold hangout on his phone behind the counter. Business is in desperate need of competent workers!

Bought a jacket with a good price. They have good selection to buy . If you happen to be in…read moreVacaville come by and check out their good price Jackets.

This outlet store is great and you will find things 30 to 40% off or more. There's plenty of…read moreparking outside in the giant lot surrounding that lot. There's a wide selection of items you can get in the store from camping goods, to outdoor gear, to accessories. The fitting rooms are really unique. Please take a look at the photo I attached. I like how there's multiple people working the register and they ask if you are a student, nurse, or teacher and I believe you get a discount. I didn't get asked and that's OK. I did notice some people taking advantage and getting that discount. Overall, I like this outlet store and I will be back.

This place is easy to shop and has great service. I really enjoyed the additional 60% off rack…read more They have a wide variety of items sold at the store from shoes to clothes and accessories. I really enjoyed walking throughout this humongous store where I got to browse various different items, my husband and I even had fun trying on different types of glasses. We ended up walking out with some clothes such as some T-shirts that are a really great price. There's plenty of parking outside in the shared parking lot with the surrounding outlets. I highly recommend that you check out the store.

Under Armour in the Vacaville Outlets is neat & clean. They have enough staff to check you out, set…read moreup displays and keep it tidy. The mens' and womens' sportswear here is good looking and comfortable. There a few deals but mostly it is where to get the UA athletic wear you want at traditional retail like prices. The deals they had were only in limited sizes. They have bags and accessories as well. Staff were doing their thing. You are free to find what you want. They have comfortable dressing rooms to try the clothes on in the back. All in all a really good experience. We will be back

I would not think many readers have had the same experience I recently had at Big Five Sporting…read moreGoods, in Vacaville, Ca. I needed to purchase scope mounts to mount my full size rifle scope to a Gamo pellet gun. The mounting grooves that these pellet rifles have, make it difficult to find mounts that are secure. I needed to take both my scope and my pellet rifle to the store to try their mounts. Carrying a rifle (even a pellet gun) in full California public view, is a recipe for confusion, pre-conceived 2nd ammendment bias, ignorant Karens, and scurrying people in parking lots! Even though I "broke" the barrel (now folded in half) and hung it over my arm, clearly visible to be in a non-operatable position, too many people are wholly ignorant of the California gun laws. I stood in the entrance of the store and calmly explained what I needed and why I was bringing my pellet gun into their store in this fashion. I assured the sales ladies that not only was it unloaded, but that when the barrel was in the bent, or 'broken' position this pellet gun was not able to fire at all. I didn't receive any excuses or personal bias. The manager came to the front, accessed the situation, and ok'd me to enter the store. While others may view this with "whats wrong with taking his pellet gun in the store" all gun owners, even BB and Pellet guns, know exactly what I expected to happen. However.... The staff was very helpful, even though we weren't able to find the mounts that I needed. I do appreciate their professionalism and the Manager's knowledge of gun laws in this predominantly Blue state.

Manager is not kind and rude and has an attitude towards employees when they try helping people…read more employees are scared of her firing them because of them going above and beyond to help does not make sense, but it just must amount to her not being a kind person.

Located in downtown Vacaville, Fleet Feet is a great place to go for a new pair of sneakers…read moreparticularly if you have sore, aching or painful feet. They have a good variety of supportive shoes and sandals. They carry SuperFeet orthotic arch supports. They also carry some athletic wear and seamless/moisture wicking socks for runners, as well as massagers, lotions and potions for runners. Their shoe/orthotic fitting service is great! They 3D scan your feet and have you walk across a force plate and the computer spits out a 3D model of your feet so you can see how your arches look and how aligned your ankles are. They also show you where the forces are distributed on the plantar surfaces (bottoms) of your feet. Overall prices are not cheap, but you can't put a price on your health. You would be amazed on how good your feet can feel when you are fitted correctly for a pair of shoes and orthotics! The owner Carol and her staff are all so nice, helpful and knowledgeable If you are looking to join a run club, check out one of their run clubs that fit your needs.

I bought a pair of shoes a little over a year ago they were sized for a wider toe, they were okay…read morenot water proof didn't know anything about that and no one told me They are awful quick to sell The only thing I like about their policy at the time was you had two months to try them out walking outside too I returned BACK to the store to buy shoe laces on October 15th 2025. They didn't sell conventional only some kind of EXPENSIVE worm type looking ones I sat down though while the clerk was showing me how they worked, but he soon took them off . We both sat and he was attempting to help me with tying up my old laces and my head was facing downward of course , and my long hair down around my face, when out of NOWHERE a big huge white dog (Shepherd comes UNDER my face LICKS my eyeball!!! I told the clerk OMG you saw that!!! I got up immediately went to the register and got my refund. The couple who owned the dog stood there so happy and smiling as I told them what happened and so did Sarah. Oh the dog is friendly is all they said, I said you need your dog kept on a leash and I told them what happened No reply except oh sorry well the dog is just so friendly Turns out I spent 5 hours at ER Kaiser, sat in the treatment room had a enormous eye wash sitting back in some sort of dental type recliner chair with plastic all over me so I wouldn't get wet, but it didn't help. The M.A and I were wet this was a two or more gallon square type container Doctor asked what happened. I told him he thought people should be MORE responsible!!!!!! He examined my eye and said my CORNEA was SCRATCHED!!!! I got medicated drops and return appointment in Optomology. What a freaking nightmare I went back to the store and told the manager Carol and she said she knew nothing about it. Apparently Sarah never told her about the incident which I had told Sarah all about in the office the next day after ER visit I asked Carol to put up a sign to keep all DOGS on a leash for now on In fact I told her a sign should have been in the window already. I told her I hope I see one in a week And I wasn't leaving her any good review I went a week ago and the sign is FINALLY in the window but it just went up about a month ago She didn't even put it up right away Maybe they will realize how CRITICAL things were that day for me!!!!! What if it was a Mama and her baby girl or a baby????? Then what??? And they were all just laughing and mingling and talking about the dog and so forth when I got up to the register, like it was nothing and just kept petting the freaking dog I had a 120 Shepherd part wolf many years ago and any and all of my dogs were kept on a LEASH and never brought into a store I hope that couple calls me or sees this and realizes how & what really happened that day I will never go back there In fact another lady walking past the store said she didn't like the store for that reason I tried to contact Carol to speak with her about a review but she was in Hawaii this month on vacation when I went in a week ago. I wanted to give her courtesy to let her know exactly what happened on that horrible day and I was writing a reviews and that she should have always had a sign in her window to begin with if she was going to allow dogs in her store that they should be on a leash Maybe everyone can learn from this Thank you God that my eye wasn't worse Amen

I have to downgrade the previous five star review due a negative experience returning shoes at this…read morelocation. We live 45 minutes away from Vacaville where the store is located. I made a special trip a month or so ago to look at shoes for my dad. He had good luck with this brand in the past. Unfortunately, he has gout and very painful bunions impairing his functioning and he has daily pain in both feet. Though we are trying to address both issues with podiatry and his primary care doctor, it's still a challenge. He thought the two pairs of shoes we got would work after testing them out at the store, but after wearing them each for a couple hours at home he felt unstable and his feet hurt. A double negative. I wanted to return them but it's hard to find a time as they are only open from 10 am- 7 pm, and they are 45 minutes away, and add the never ending construction on Hwy 50/80 through West Sac to Davis, there's usually a huge slowdown, let alone more if there's an accident. I made a real effort to get to the store (including a 45 minutes delay) to get the shoes returned (which are virtually unworn) in the 45 day limit. I was greeted with "Are you here for an exchange?" I said, no, I'm here for a return, these didn't work out for my Dad. She then asked, did I need to look around just to make sure?... Um, no. She then asked in an accusing tone "Where's the box for the other pair?" I said the pair was in clearance and it didn't have a box. That is what my Dad told me...she said, "That's weird." She then proceeded to look over the shoes as if she was a forensic scientist. Flipping the soles, looking at the insoles...searching for signs of wear. She finally and reluctantly gave me a full refund. And with that unpleasant experience added to the awful drive, I will definitely not be returning here for anything. We had a great experience with the two guys running the store a month ago in the morning...no drama and just great customer service. I like to exercise my right to return. But I make sure things are in excellent shape, I have the receipt, I meet the time metrics, and understand the policies of the store. I did not appreciate being treated like a criminal for returning two pairs of athletic shoes. Be aware and choose to take your business elsewhere if the ability to return shoes is important to you.

Staff are rude and don't seem like they want to work. At least look busy or something ya know.read more

I got a pair of boots here three years ago and I could not figure out where I got them. They are…read moreCarlos Santana and they are my absolute favorite and they looked so worn down. It was definitely time to get new shoes. Then I randomly went into this shop and was sooo happy to find them! I will always be getting my boots here. They are a reasonable price, super comfy and such great styles. I got the same boots (Carlos Santana) and another one too because I needed them. The manager in this outlet is super nice. She talked to us just enough, not annoying like at other places, and she was just a nice person. Anyway, if you are looking for women's boots, this is the place to go. They have so many great styles in great prices.

The old woman at the counter seriously needs to retire. The first time I went in the store one…read moremorning she and another woman were working on the schedule and complaining about another employee's attitude about her scheduled days...never said a word to me. I left and went back later and asked that old woman who wore a manager name tag. She told me quite rudely about what size shoe (Birkenstock) for my husband...3 sizes larger than what he normally wears. I bought one of his normal size and one according to her advise. She asked me why I told her that my husband is sick and not able to shop for shoes. She rolled her eyes and shook her head. Then when I returned the larger sandal the young woman was just as rude...I am done shopping in this store. After reading more posts it seems that rude customer service is acceptable this location.

I just left the Nordstrom rack store in Vacaville. It really restored my faith in the Nordstrom…read morebrand. I was helped by a young person named Rhea, which I hope I spelled correctly. She personified classic Nordstrom values and customer service. She was kind, bubbly, and courteous. I'm sure she probably wakes up that way every day and uses her spirit to achieve and anything she does, but on this day, she represented Nordstrom and the white club experience. I grew up knowing. She explained to me I don't buy item what was the final sale and how all of the policies worked. She was warm and empathetic from beginning to end. What a profile and professional excellence. Thank you, Nordstrom for restoring my faith and great service.

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.