I'm giving them 5 stars for now. Thursday was the first time I've ever been here and we went…read morebecause of school shopping. I got 4 pairs of shoes for about $100, my sons autistic so he needs slip on shoes and we always got him plain shoes because we didn't know where else to get them until my daughter discovered them, he's so excited that he now has "cool" looking shoes for once and I'm happy I could get them for an extremely good price. Customer service was awesome, the guy that was helping us I had running back and forth but he never seemed frustrated or anything he was definitely on top of it with everyone he talked to. The cashiers where all really friendly also I will be back in a couple weeks!

I felt like this place was really organized and well staffed. The people there were very friendly…read moreand offered some advice on different pieces but weren't super pushy. Found some cute pants and the lady was very complimentary. Overall cost is pretty decent, it's 60% off retail price so you get good deals.

This outlet store is at Pleasant Prairie in Wisconsin. I love this store. They have great deals and…read morea good selection of shoes. I just bought a pair of Adidas at this outlet mall at the Adidas store. I wasn't planning on buying another pair, but I couldn't help myself. My husband likes Adidas and I like Nike, so we went to Adidas first. I bought a pair of Nike shoes and so did my son. The sales guy that was helping us was so friendly and helpful. He brought out tons of shoes for my son to try on. My son is picky. First, he tried on the Jordan's, then the Kobe's, but ended up buying the Lebron's. We got it at a great price. On top of that, we got another 10% off our purchase, since my husband is a veteran. Thanks, Nike!

I have been an avid shopper at five below since I was a kid. Always had good experiences there…read more I've been living in McHenry all my life and I loved the previous five below. I had gone to the new location for the first time a couple of days ago and I was greeted and aided with pristine customer service by the employees. However, it was evident that the manager was quite overbearing and hard to deal with when she was communicating with her employees. Additionally, when I asked her for help, she was extremely passive aggressive and implied that her job was more important than my request. Five below is just not what it used to be. 1/5 stars from me, would not recommend

The customer service was better than any store I've been in a very long time. All the associates…read morewere very welcoming and asking if we needed help. Not that we needed any help, but my wife and I were very surprised at the effort given by the associates to be helpful

Five stars for not being Mens Wearhouse aka Spamhole of America. I need to add more words.read more

Today I went in to use some of my gift cards and buy a couple things for a trip tomorrow…read more Unfortunately one of my gift cards was scanning as "not found". Nicole at the register was an absolute ANGEL! She called customer service for me, was so patient and kind, and took care of the situation. She went above and beyond and made this such an amazing experience. Nicole is a gem, take good care of her Nordstrom!

I was surprised to learn that there are only two Ann Taylor stores in Illinois. In need of some…read moreprofessional clothing in a pinch, we headed to the Ann Taylor Factory Store in Pleasant Prairie, WI. The store was large, with a range of clothing sizes, and modern styles. Needless to say, there was also a sale going on. We found several neutral options in slacks, sweaters and blouses. Some of the styles were a little matronly for my relative, but overall, we got almost all of the items we needed. Happily, we were able to purchase several items of clothing, as we needed this for an upcoming business trip and there was no time to shop online and have it delivered in time.

The staff here do a great job of helping customers out when looking for a specific style or type of…read moreitem. While this is appreciated, sometimes they are a little "too helpful" in that they follow customers around while browsing and even follow them on into the dressing room area to critique outfits or eagerly suggest other styles. The intent here is good but it's just a bit much for me. Otherwise, the store has a nice selection, good sales, and is tidy.

Bought some shoes and brought them home to try on. Wore them indoors around to get a feel for them…read moreand decided they were too tight so I brought them back and was informed I could not return the shoes due to wear on the heels. I've included pictures of the "wear" not sure how you're supposed to try on a shoe and have zero wear on them before knowing if you want them. Employees were not helpful and rude. Would not recommend the store and do not plan on returning.

Great sales here--they had a nice selection of shoes that fell under the buy one get one for $20…read moresale. Staff here are pretty terse and aren't really sure of which items worked for the sale or not. I likely won't be back at this location.

Thanks to Joe for all of your help! We visited Men's Wearhouse in Crystal Lake to get my husband a…read morenew suit for our nephew's upcoming wedding. When he selected a suit that he liked, our salesman Joe told us that he can pick out another suit for free! When my husband chose one off the rack, Joe said that for the equivalent of the suit we were purchasing, my husband could choose a custom made suit. He didn't have to do that - he could've let us walk out with a lesser purchase. He took a lot of time to make sure everything was just right with both suits and all of the accessories.Because of his stellar customer service, my husband wound up getting two suits, two ties, two dress shirts, two pair of shoes, a belt, and three pairs of socks! Joe even went out of his way to pick up one of the pairs of shoes at a different location. Again, thanks! The only reason I am not giving them five stars is because when it came time to get dressed for our nephew's wedding, we discovered that they neglected to put the belt in our bag. My husband had to go the day of the wedding to pick up a random belt because they didn't have the correct one in stock. They gave him a belt to get through the day, but it wasn't the right color or size. All in all, a very nice experience with a snafu or two, but we will definitely go back!

I am at about 8-9 spam emails since 9am. I have been tolds 6-8 weeks to stop. Still have not…read morestpped. The next comment from Mens Wearhouse was Google is somehow responsible. I have no idea why Google likes Mens Wearhouse so much they give them free advertizing. Mens Wearhouse is now saying they cannot stop it it is in Google's hands. I just figure they have no idea what they are doing. Back to one starring.

We stopped by while exploring the outlets and we were hoping to find some good jeans at a nice…read moreprice. They had a sale going on, so we started picking out jeans in our sizes to try on. The tough part is each style and even color fit so differently in the same size. I know this happens from brand to brand but it was really frustrating that I couldn't trust the same style in different colors to both fit the same. The deals were decent but at least the particular visit I had wasn't the best for me.

WANTED PANS BUT GOT PANTS!…read more As I went to walk into the culinary store, I noticed the sign that said, "Levi's Semi Annual Sale 50% off!" That seems weird that my cooking store was now selling jeans. Like life everything changes including stores going out of business and new stores opening. So goodbye to the old and hello to the new Levi's Outlet Store. I decided to check it out because who doesn't like jeans half off. Take that any way you want! As I walked around the store I realized the sale was really good. I met Marcus and he was really cool. It is not often you meet a sales person that is just laid back and fun. I had a bunch of jeans in my hands but he steered me to another rack of 50% off jeans. I ended up putting back what I had in my hands and grabbed two pairs off the new rack. I went and tried them on and was happy with the fit, so I decided to buy them. The deal was great at $22.50 for a brand new pair of jeans. I had noticed these same pair of jeans at another store in Chicago for $48 a pair. Score! It was like getting two pairs for the price of one and saving on sales tax too. So I have a new favorite store at the Outlet Mall. Luckily there's a couple of other cooking stores on the other side of the mall to satisfy my shopping needs. I typically am always buying running shoes at the Nike Outlet, so I will probably become a regular at the Levi's store, because of its location, for years to come.