I went into the store today because I've been wanting a pair of gym shoes for a while and been…read moreputting it off. I received an email this morning from Amazon having a 1-Day sale of the exact shoe I've been eying that has been available at Dick's. I took the email (on my phone), and went to the store and asked the cashier right away if they would honor the discount Amazon was giving. She said that she didn't think they did so I asked if she would be so kind to double check with the manager (I'd like to help out a store in my area if I can). Mystery manager (who never came out from his hiding place), just radioed back to the cashier that they wouldn't honor the price. That's too bad. When I came home, I called another store and asked them if this was true and was told that it is company policy that they do not honor Amazon discounts but will honor other stores with barcode-scannable coupons. That's a shame. The store itself was clean and I was surprised they had as many people as they did in there at 10am on a Sunday but I'm not judging. I'll give them one more shot before I either make the trip out to the Algonquin store where I've had a bit better luck, or just buy it somewhere else altogether. I wanted to give the store a 2-star but since it's company policy to not honor Amazon prices, I marked it a 3-star.

Talked with Teammate Osman in Customer Service to address a question. Really appreciated Osman's…read morehelp with my purchase. There were plenty of colors to select from and available in store or by mail. Great to have a local store to fulfill the order. It did not disappoint! Thank you!

I went into this establishment in the hopes of getting a name on the back of a football jersey…read more Mr. Zajac went above and beyond to get this done for me and I would love to give him and his amazing business a "SHOUT OUT" in the hopes of getting his establishment the notoriety it so deserves! I would definitely be back and highly recommend everyone to come and check out his merchandise. A hidden gem! Thank you! All the best to you and yours! Sending blessings!

In town from Georgia this weekend and found this place on Yelp. What a hidden gem! Such an…read moreexcellent selection of merchandise on all Chicago teams. So glad to have made it here. Highly recommend for anyone looking for that hard to find item or simply wanting excellent prices on all Chicsgo sports teams.

One of the worst selections for Men's training shoes of almost any store in the area. Great sale…read morebogo just no selection....

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Great sale on new drink containers. Found different sizes and able to get a mid-size and large…read moredepending on the use. Color selection was great too. Checkout staff were prompt. Great value too with the rewards program. Keep MOVING!!! It did not disappoint. Thank you!!

This store has a large selection all on one floor. Their shoe selection is larger than at other…read morelocations. Staff that I encountered were friendly and helpful.

Had to pick up cubs merchandise and found the selection to be limited but nice. Price was market…read morerate. Definitely worth it.

Limited items on Bulls items but at a reasonable price. Nice selection on other items as well…read more Customer Service could be better. While ringing me up, cashier who wasn't so friendly and with a bit of an attitude said, "Final sale. No refunds or exchanges.".

Me and my wife recently checked out the store to see where they had to offer. This is a cute little…read morestore though it primarily sells shoes and custom fittings with their cool machine next to the door. They also sell great quality socks and other Runner accessories as well. Staff here was very friendly and we're eager to help us out upon walking in. The store is a little pricey but it has plenty of Niche items worth checking out.

I recommend coming here to get your fitness journey back on track. Ali was incredibly helpful and…read moreknowledgeable. The computer thing they have gave an in depth analysis of my feet and pressure points, and Ali was able to offer multiple pairs of shoes that fit me best. The process, done right, can take some time so please be patient. Expensive but worth it, thank you Ali.

I am thoroughly impressed with the outstanding level of service and product selection at Gearhead…read moreEvanston. Joan assisted me on both of my shopping visits and helped me make the perfect selections. Joan's depth of knowledge of gear and outerwear was impressive. She was patient and informative. Thank you and I'll be back to shop at Gearhead and I've been recommending the store based on my positive experiences in the past few months.

The lanyard broke on the goggles I wear when I ride my bike. On Monday I went to Gearhead…read moreOutfitters in Evanston and got just what I needed. I was greeted by an employee named Ally who showed me a variety of lanyards and helped me pick the right one. The lanyard is working great and I don't have to worry about my goggles falling off! Ally was very pleasant and helpful and I am grateful for her able assistance! Thanks Gearhead Outfitters and thank you Ally! I look forward to visiting again soon. Have a great day!

I've been shopping at this store for years and they experience has always been great. It seems to…read morebe a busy store but they juggle the customers well, while also being patient. I've taken my 80 year old mother in and they were beyond patient with her, the only negative was the fitting for her was WAY OFF! It caused a slow down in fitting because the size was way too small so everything hurt her feet until we found the correct size and shoe. Numerous times I've been lucky enough to be helped by Noel and he's always so polite and efficient. He offers suggestions and is able to bring out multiple shoes at once. He will walk away but check back allowing for me to try on shoes at my pace and not feel rushed. He's truly an asset and appears to lead by example for his fellow co-workers. The return policy and VIP program are definitely worth it. It's hard to grasp it at first but in the end, it's worth the price for the rewards. I've returned shoes and socks within the 90 day window and it's the easiest process and no questions are ever asked. Today there was an error on my receipt that I noticed after checkout. I called Noel to talk about it and it appears to be a computer issue that I need to fix with the corporate office. He gave me the corporate phone number and his email just in case I need further assistance after I call corporate. I've always received great customer and will for sure continue to shop at this store.

My experience at Road Runner Sports in Kildeer, Illinois was extremely disappointing. After waiting…read moremore than 20 minutes, I finally received assistance, only to find that the saleswoman showed very little interest in listening to or addressing the needs I specifically explained. There was no real effort to help me find the right shoes. She essentially put three pairs of shoes in front of me and walked away. No measurements, no treadmill test, no meaningful questions, and absolutely no sense that she cared about earning my business or making sure I found the right shoe. I came to Road Runner Sports expecting knowledgeable, professional service, but instead I wasted my time and left feeling completely ignored. You can get better customer service at Walmart than you can here. I walked out and went somewhere else, where I received the kind of professional assistance I expected from Road Runner Sports in the first place. Save yourself the wasted time. Don't waste yours.

First time in a Sierra store. I didn't realize they were also part of the homegoods/tj maxx/…read moreMarshall's group. This location has a large selection for activewear clothes. Women's clothes had a larger selection than men's. They also carry some food items. Check them out for some good deals on brand name items.

In August 2025 my wife and I purchased a suit case from Sierra after looking for one for months…read more Our vacation was after thanksgiving so we didn't use it for 4 months. When we used it in November for the first time everything was fine until we tried to use the handle, after all the clothes filled up the suit case, the handle wouldn't not pull out. We went the entire trip pushing around the suit case without the ability to use the handle. I waited until January and decided to take the suit case back to the store after only using it once. I just wasn't right. The store could do nothing and recommended calling customer service. I called customer service and they asked for the date of purchase, my tjmax credit card number, my name, address, phone number and E-mail address. They said that they would research it and get back to me. 5 days later they got back to me and said since it was past the return policy date they could do nothing. Really! Why didn't they tell me that up front when I provided all that information. What a waste of time! Never did the customer rep. or store say anything regarding the return policy until they decision was made. Now I'm stuck with a suit case with a handle that doesn't work. They just lost a customer and they don't care. I have other choices like Amazon, Costco, Sam's Club or Kohls. Not Sierra!