Local, family owned business in Dahlgren. My family has been taking our vehicles there for close to…read more30 years so you can see the service is honest, dependable and friendly. Patrick is always so supportive of the Community and was Fire Chief for many years too. They have great technicians and will drop you at work while they take care of your vehicle. You can trust Carroll's Automotive and expect a pleasant experience!

Great service and excellent customer service!! Not disappointed! Every time I take my car to this…read moreplace I am confident I will pay fairly for the car service.

I was stranded in remote Colonial Beach in Virginia when my usually dependable car broke down. It…read morewas loaded down with all our clothes and goods that we were taking to Florida for the winter. On top of everything it was a Sunday afternoon and I couldn't get anyone to help me. Charles Carter of Carter Automotive saved us by coming over early the next morning and towing my dead car to his shop. After over four hours of diagnostic tests and troubleshooting he discovered that the problem was in a sensor that was sending a false report to the computer making it impossible to start. He replaced the sensor and we were on our way to Florida by early afternoon.I can't thank him enough for what he did and the entire service cost me less than $200!! I can't imagine how much that would have been if I had to have the Honda dealer perform the work!! I can't recommend him highly enough. Thank you, Charles. Mike in the 2003 tan Honda Pilot

Friendly, honest, and reasonably priced. What more can you ask for? Highly recommended.read more

Very, very shady We…read morebrought our car into Colonial Beach Auto for an alignment. After the alignment the car had a bad rattle hence, I brought the car back. I was charged $118.00 and was told we needed a new rim as a rim was bent and that is what was causing the rattle. We purchased a new rim but had to have it installed elsewhere as Colonial Beach Auto was closed for vacation for two weeks. After the new rim was installed elsewhere the rattle still existed and we were told and shown that the right rear knuckle wasn't tightened after the alignment. We paid $125.00 to have to problem fixed. I stopped off at Colonial Beach Auto who is denying they even did an alignment. I was told to email the owner who has never replied. Very sad that I need to get consumer protection groups involved. Thank you for taking the time to read my review. You have been forewarned.

Absolute worst business in Colonial Beach. They damaged a vehicle more and still took advantage of…read morea young woman.

My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

Great communication and fast scheduling. An escaped mental…read morepatient had unknowingly spent the night in our family van. He lost his bladder on the seats and made a big mess of the interior. The van was a disaster from the urine and mold. Disgusting even from a distance. Billy and his team jumped right in and made it look and smell like new again. We were so pleased that I called him right back to do our other car too. No complaints. We're happy customers.

On time. Friendly. Thorough. My 2017 Camry looks new. Good price. I would recommend and I am…read moreparticular.

Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.