My Grandma used Tire Tread services recently. She has been a loyal customer for the past 40+ years,…read moreand I have never once heard her complain about how they treated her before this most recent visit. I am not sure who "Danny" is that works there, but he embarrassed my sweet Grandma so unacceptably on multiple occasions, I would be surprised if she ever felt comfortable or safe using their services again. He tried to take advantage of her by quoting her over $800 for a $250 auto part. When she tried to question it and advocate for herself, he put her on blast and argued with her, causing a scene in front of multiple other customers. Now, I don't typically give negative reviews, I love supporting local businesses, but when I hear that an innocent person was taken advantage of by a supposedly "specialized professional", I find it severely disconcerting. We are supposed to be able to trust these individuals to take care of our loved ones by providing the best care possible for their automobiles and make them safe and reliable to drive. At the very least, I would have expected my Grandma to have been treated respectfully and professionally. I was shocked to hear otherwise. I won't encourage others to avoid this business just because my Grandma was victimized by a single employee, but I do hope that a certain level of accountability will be maintained within their staff moving forward.

These guys are top notch. Ordered a new lawn tractor tire and got a call the next day it was in…read more Dropped off the flat and waiting an hour got a call it was ready for pickup. This is my new Tire shop.

These are the professionals -- as good as they get! The crew at Cusic not only were able to fix…read morethe things on my vehicle that another mechanic had botched up and/or not done, they did it right, for a fair price, and in a timely manner. Then, when an intermittent electrical problem left me dead in the driveway, the Cusic crew came out, located a problem that others hadn't diagnosed correctly, and fixed it in short order--again for a very fair price. Since then, I've taken "Big Red" back to them to have other work done, including an update from manual to power windows. I can not express my appreciation enough for them and the friend who referred them. These days, finding a mechanic shop that you can trust, without question, to know what they are doing and not rip you off is a rare treasure.

I've been going here since 1989. If you are looking for first-rate service and affordable prices…read moreby honest mechanics, look no further than Cusic's - serving St. Mary's / Southern Maryland almost FIFTY years. Shop local!

Very good experience! I came in needing an exhaust repair. They gave me a reasonable quote and got…read moreto work right away. They gave me regular updates, and notified me immediately when the job was more involved than originally anticipated. They did a great job and a very fair price. I highly recommend Rector's!

I needed some fabrication and welding of an aluminum radiator for my race car. The receptionist was…read morevery friendly. I spoke with Thomas who listened to my requirements and gave me a clear and reasonable estimate and realistic completion date. I was called upon completion and my pickup time was accommodated. Thank you for taking care of my project. I will be back for more welding and fabrication needs, and will refer my friends!

I trust their work 100% and always get an honest price for the work they do. Highly recommend their…read moreservice. You can't find a better place.

Although I've been a customer for over 10 years they recently charged me for work they didn't do…read moreand although I did the work myself, following multible returns with the same problem, they insist they did the work (the piles of composted leaf liter, mouse nest and old motor prove it) and each time I returned with the same non working windshield wiper problem they kept calling me back saying it was fixed. This was the second time I fixed a problem they clamed was fixed by them.

Excellent service. I was dreading having to bring my car in because my previous experience in other…read moreplaces involved a long wait. I ended up needing a patch and the service was faster than expected. I was very happy with the service.

Mike blessed me with 4 really nice used tires for about %35 percent of what I was anticipating…read morespending on these. Super nice guy and did it all in an hour. Great experience

Fantastic work, amazing customer service, trustworthy, fair prices…read more My late model Volvo started to die on I-95 at 7:30 this morning. Overheating, weird noises, it was bad. I pulled off the highway and into an Exxon, and the young lady there told me that Frank's was awesome and I should give them a call. I considered going to the nearest Volvo dealer (on the theory of "better the devil you know than the devil you don't"), but the young lady at the Exxon spoke so highly of Frank's I figured I'd give him a call and decide after talking to him. He picked right up (at 7:30 am), did a quick over-the-phone diagnosis that sounded pretty good to me, and told me he could have me towed in, but also gave me the option of just sort of coasting the few miles to his place (it was all downhill as he explained). I took that option, figuring I could save the towing charge... I thought that was pretty cool of him to give me the option rather than just increasing his fee with a tow. As soon as I limped into Frank's place, Frank and Chris popped the hood and immediately started working to figure out what was wrong. It was as if I'd pulled into an old friend's garage; they were explaining everything to me, showing me how you could tell that this or that wasn't working right, to make sure I understood why the symptoms were occurring and what needed to happen to fix it. Chris took the lead in taking apart what needed to be taken apart, and while he did this he not only didn't mind me looking over his shoulder, he continued to explain what he was doing as if he was teaching me how to be a mechanic. Chris is amazing, I think I could take anything mechanical in there and he could tear it down and figure it out. Best experience I've ever had getting my car fixed. They also gave me a few options along the way, e.g.: "if you do x, we can get you out of here really quickly, but you'll have to bring it in somewhere within the next few months. But if it was my car I'd do y because then you know you are going to be in good shape and not have to worry about it." And they made sure I was informed enough to be able to make those decisions, so I was always confident that we were doing the right thing with regard to my time and my money. Took about 30 minutes to get the part delivered that we needed, and during that time I had a chance to chat with Frank. He told me all about his family's roots in the business, how they used to be pretty big into racing, and how he grew up working in his family's service shop (which at one time was the only shop in the county that was permitted to work on police cars). All of the guys that work at Frank's seem to be either family (e.g.: Chris is Frank's nephew), or close enough that they are basically family. The philosophy of this place is one that seems to be missing from a lot of businesses these days: that you take care of people, you help people, and if you do that everything else will generally work itself out. When the part showed up and Chris was putting things back together (with Frank dropping in from time-to-time to make sure things were going well), I could tell that Chris was more invested in getting this car fixed than I was. He takes an enormous amount of pride in his work, it was fun to watch. I thought I was going to be stuck all day (if not more), and I thought I would end up getting charged an arm and a leg. Frank charged me for the parts, and embarrassingly few labor hours relative to the time he and Chris spent. "Fair" is an understatement, I feel like I got "friends and family" pricing. And they got me out of there quickly, and of course the car runs like a top now. Sorry for the long review, but it really was a fantastic experience. I will be making the trip from Richmond to Frank's for everything my cars need in the future, and believe it or not I actually look forward to going back.

This business took TOTAL advantage of us in a dire need of needing help! Our transmission on our…read moretruck went out and we were stuck in the area (visiting from Arizonia) for over a month. Lack of communication was EXTREMELY poor and they charged us over $2,000 to install a transmission. They knew we were desperate and needed to leave the area. The lady working in the office left us hanging and then when we did get a hold of her she acted like she cared .... Ha!!! They ripped us off by overcharging us and did a piss poor job of mounting the hardware and wires (which we didn't find out until months later FRANKS TRUCK & AUTOMOTIVE REPAIR IS A RIPOFF!!!! And should be ashamed of themselves for taking advantage of someone in desperate need. Don't waste your money on this business as they are NOT honest nor trustworthy.

Excellent place to get your vehicle working properly. Excellent service and excellent customer…read moreservice from everyone who works there.

Phone call with Jeff, referred to by a friend of my family. He answered all my questions as I gave…read morehim some history of my problem. I decided I was comfortable with his answers and he checked on stock and was able to fit me in immediately to have an appropriate sized battery replaced. That fast, and so was the service. It's not an easy job -- my cars are kept usually 21--30 years, and I am protective. He's my new automotive counselor; Ill be seeking him out for answers in future.

The staff are very friendly and assist you efficiently, and they don't overcharge for repairs. I…read moremust say, this shop is incredibly helpful and knowledgeable about vehicles. It's one of my favorite places to go.