Richard the owner lies so best to go some where es to get work on your car.read more

We have been going to Klass for years now. Very straight forward and always does a good job.read more

I looked for a body shop in Scranton, PA through Yelp, when my son had an accident there involving…read morea Volvo. But there were no reviews posted, so selected this vendor and went to its website (http://www.total-collision.com/). I talked with the owner, Matt a few times. He was very responsive despite I called from a distance (Harrisburg, PA). He quickly proved that he knows auto repair and auto insurance repair practices. He interrupted his work day and drove 20 minutes to look at the wrecked vehicle at a tow facility. He took pictures that he emailed to my phone. He began a painstaking vehicle repair appraisal, but learned that the costs of repair would exceed the vehicle's value. So I did not arrange repairs. Amazingly, he refused payment for his efforts -- the calls, the trip, the photos, and the appraisal-in-process! He said it was part of the business. As far as my experience, Matt & his operation, Total Collision, are responsive, trustworthy, and dedicated. I would entrust vehicle repairs to him anytime. I wish that his body shop was closer to my home! NEH (Harrisburg, PA)

Lauren is great. Very knowledgeable and great customer service. He helped me out in 2 bad…read moresituations and didn't over charge me.

Lauren is great! He is a very educated mechanic and very reasonable with his prices. He has a large…read morecustomer base but is still able to finish your repairs in a short period. Very fair, he's not going to tell you that you need something you don't.

Tom is a very knowledgeable, well mannered, accommodating, fair and willing to share and help…read morecustomers who needed his expertise. I am highly recommending his shop for all your transmission help. Shop is well kept, clean and organized. Thanks for your help Tom. Be safe and happy motoring.

Tom tells me he does service Audi's and he'll be happy to take a look at it. His diagnostic fee is…read more$59.95 I drop my vehicle off and two days later he calls me saying there is codes coming back into his diagnostic computer. There are 2 cylinders reading faulty. He tests both cylinder with his multi-meter and they are reading ok. He tells me he doesn't have the Audi computer diagnostic tool to read all of the information coming from the car. He says he doesn't service enough of these vehicles to invest $1000 in the correct tool but he spend $4000 on the one he has and it will give him very general readings and is really meant to be used on other vehicles. A few days go by and he finds there is water going into my transmission control module. He offers to purchase a used replacement from eBay for $75 because a new one from Audi is $1500 and he still doesn't know if it will solve the problem. The used one comes in and doesn't work. A week goes by and he can't go any further into my issue, once again he does not have the right tools to copy information from the old computer to the replacement. He says I owe him $431.61, I have to pay him or else he keeps my car with a mechanics lean due to non payment. I am now currently in the same exact position I was when I first started with Tom, except I am less $431.61, I have 2 non functioning TCM's (transmission control modules), wasted a week of my time, and still have to pay someone else to fix my vehicle. This could have all been avoided with an honest original answer about not having Audi tools to service their cars. I found another Audi service tech who's diagnostic is slightly higher than Tom's (99.95) He claims he can read information off Audi's and copy data from TCM's. IF YOU DONT HAVE THE THE RIGHT TOOLS, WHY LEAD PEOPLE ON SAYING YOULL LOOK AT IT THEN CHARGE THEM LABOR FOR REPAIRS THAT ARE NOT DONE! Beware, another shady mechanic.

This company really helped us when our truck broke down. Michael Putnam was great to deal with…read more Very timely and transparent about costs and timing. Very responsive to calls and requests for info. Highly recommend them.

Tom was quick, efficient and provided invaluable advice. If you ever break down in the Scranton…read morearea I would recommend highly.

I was dealing with my insurance company.. they couldn't get ahold of anyone we were waiting for 6…read morehours .. then my sister and i found this company and they really came threw .. they said they will be there in a half an hour he was there in 20 mins .. he was very kind and helpful .. mike milewski was one of the most kindness drivers we have ever met . Thank u so much for helping me and my sister out .

Ran across these guys by accident in a distribution center after the big snow. Unfortunately my rig…read morewas stuck in a snow bank and Michael and Steven from redline worked very hard to get me out. As they weren't there to actually do towing work (fleet maintenance I think) they didn't really have much in the way of tools to do the job. But with hard work and a can do attitude they got it done I was very impressed! Highly recommend these guys!

UNPROFESSIONAL AND INCONSIDERATE! I called redline to inquire about towing a vehicle from my…read moreproperty, MIKE answered and said "ya im not going to do that" and hung up on me. Correct me if im wrong, but is it not in a businesses best interest to answer questions a potential customer may have? Completely turned off by this loser. Good LUCK WITH ANY FURTHER BUSINESS VENTURES ASSHOLE.

Tunney's Auto Body Repair was Great to work with and they do amazing work! Above and beyond in…read morecustomer service! Thanks Jim

They took too long repairing my SUV and then had the nerve to try to charge over the insurance…read morepayment!