Henry and Iggy are great. They have always been honest about my repairs. My questions are answered…read moreclearly and fully.

After buying a used car we came to this garage. my husband is a retired mechanic and has complete…read morerespect for the honesty and care we got. They were fair in price and time needed. The garage is always busy so patience is needed, but that's not a bad thing. All the business means they are that good. I wouldn't trust anyone else.

Scranton collision is hands down the best body shop in Scranton. They kept me informed during the…read morerepairs ! They would let me know when they were having trouble getting parts. Carla was very helpful setting up my rental, Rich explained the repair process when I went to get my estimate. Shane was the guy keeping me informed and Donny did amazing with the repairs. You couldn't even tell that anyone painted the vehicle ! Larry is by far the best painter in the area !!!! A+++++++ review.

I took my car to be repaired there after it was hit while parked. Dropped my car off Monday…read moremorning and on Tuesday morning received a call that my car had been vandalized, all 4 tires stolen and two windows damaged. I went there to view the car and not only was I not shown the car I was treated horribly by the manager there. They are currently trying to hold me responsible through my insurance for the damages, so not only was my car vandalized, I have to go through all the hassle of contacting my insurance company and having to wait to have this place and my insurance battle it out. I would defiantly not recommend taking your car to be repaired here especially if you are a woman for fear that you will be treated as horribly as I was. edit: update over 2 weeks later and I still have not got my car back. The damage that was done to my car was conveniently underestimated by the garage. To top it all off i received a phone call from my insurance adjuster regarding the wheels they originally put on my car to replace the ones that were stolen and he termed them as unacceptable and unusable. The damage to date is all 4 wheels, 2 windows my windshield wipers ALL quarter panels the hood and i think some damage to the roof as well. This garage is not a safe place to take your car to be repaired the security is lax and the customer service is awful. Please learn from my experience so this doesn't happen to you !

Only drove the car three times before the brakes completely failed... Truly could have been fatal…read morefor me or others in my path. Upon taking the vehicle to a real mechanic, I was informed that the brake lines were rotted, there was substantial rust that someone attempted to patch/cover up, the engine has issues... Not sure how someone could slap an inspection sticker on something like that and send someone down the road knowing and apparently not caring how dangerous it is... I trusted the positive reviews, and I guess I should have been more wary of the attractive pricing of the vehicles. If it seems too good to be true...

I moved to PA two years ago. I am so happy I found Dave and his crew. Dave is the only one I'll…read morecall to repair my car. His work is excellent, his prices are great, I feel comfortable with his knowledge and I feel he's honest.. I highly recommend him for any car troubles.

Going to joes to get your car fixed is like going to a hospital for a life saving organ transplant…read moreonly to wake up with your leg broke, blind in one eye, and the organ was replaced with a baked potato. I brought my car for a very easy repair job. They totaled my car essentially, and now I had to take it to someone who can fix the stuff they broke for another 5000 dollars. Moral of the story only bring you car here to get repaired if you don't want it back fixed. Not only are they rude, but when you call to ask what the hell they did, they will tell you to go fuck yourself. This place does did such a bad job on my vehicle the farmers insurance has removed them from their list of garages to go to for repairs. I can only hope that this ends up costing them tens of thousands of dollars in missed customers. The only thing this place deserves it to get shut down

Nate was very patient and willing to work with USAAs clown show. My wife suffered significant PTSD…read morefrom the head on collision cause by the other party . Resolving the accident claim proved difficult enough with this however because I went to a USAA approved collision shop that wasn't Joes, the process was even more painful. I wanted to take my car to Joes originally. Several months after we took our car into Firestone for an alignment after a pothole but it was noted by the shop that the car had some other lingering problems that needed a specialist so at this point I took it to Joes. Firestone was great and we appreciate their attention to detail . We had some other issues getting our car fixed at the original shop but Nate found some more concerning issues like rivets poking from inside to outside of the driver front quarter panel and parts missing in the grill assembly and several misaligned panels and headlight that was actually broken. We mentioned this to USAA but they insisted we should have taken the car back to the original shop. My insurance company did not like that I was questioning the work so it took two months longer for them to get someone to look at the problems . Nate was there for us and showed the 3rd party assessor what was wrong. Much to USAAs reluctance they came around when Nate clearly showed why the work needed to be redone. Well it took another two months due to Pandemic issues and the specialty alignment shop that had to fix our knuckle but we got it back and the difference driving was night vs day. It drives and looks like it is supposed to now. Nate was there from September through end of January for us. Finding a person who understands how insurance companies work you over is rare. Nate made our case clear and got our car back to us in great shape.

This was my first experience with this garage and definitely will not be my last! I think I found…read moremy new mechanic! He was very nice, super fast getting my car in and diagnosing the issue, and very fast at getting the job done. He was very knowledgable and explained everything to me at a level I can understand. I highly recommend this place!!!

All Lesnefsky's people are trustworthy, knowledgeable, and conscientious with the expertise to…read morediagnose and fix any problem with your car and at a very reasonable price. They take pride in their work, which is a lost art in today's world, and work very hard to earn their customers' trust. I have known these guys since the mid 1980's and they have never let me down. I even brought my mother there to purchase a car. Excellent place to purchase a used car or have work done on any car.

Good prices honest mechanics quick work. I'll come here anytime I need my car worked onread more

Never on time late lies about service cost me Several hundred dollars in repairs won't refer any…read moreservice to this junk yard merchant

Woman who i spoke with said she would check to see if I could bring my truck in to have lights…read morefixed for license plate. Said she would call me back in one hour. Never heard from her again.

Simply the best! We had problems with our 1997 Cadillac Deville and took it to a local mechanic. He…read moretold me it was the heater core and it would cost me about $700 to fix. Someone recommended Rymer, and I called. Neil was extremely knowledgeable on the phone, He gave us a low estimate and a high estimate. We took the car to his shop on Blackman Street around 2pm, by 4:30 we got a call that the car was ready. We picked it up that very afternoon and the price came in even lower than his low estimate, which was $400 lower than the other mechanic had quoted me. Neil gave us some tips on maintenance and we have now found our regular mechanic. Rymer and their crew know what they are doing and are not looking to rip anyone off. I will highly recommend them to all my family and friends and will be going back for any work we need. Linda Codispoti & Steve Tyrrell

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.