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    Fallbrook Public Utility District

    Fallbrook Public Utility District

    1.3(15 reviews)
    1.5 km

    I wanted to recognize the outstanding customer service we received from Fallbrook Public Utility…read moreDistrict. After noticing a foul odor in our water, I called on Wednesday and spoke with Jodi, who was kind, understanding, and quick to help. That same day, Jake from the odor complaint department came to our home to investigate. Because my mom is battling cancer, we're especially cautious about anything that could affect her health. Jake understood our concerns and was incredibly thorough, knowledgeable, and patient throughout his inspection. He took the time to explain everything, answer our questions, and make sure our water and environment were safe for our family. It's rare to find people who combine professionalism with genuine compassion. Thank you, Jodi and Jake, for your prompt response and for treating our concerns with such care. It truly gave our family peace of mind, and we're very grateful.

    i was paying the grown kids water bill for 6months because i bought my house from them when their…read morefather passed away, they were getting all there utilities paid from there father they were tapped in from behind in my upper yard!! my bills were $800 for 6 months so you think fwud helped me absolutly not also i had a flood in my home from a pipe that was in the middle of my street which i had plummer scope and had proof it was clogged at point of there line but they would not even split the bill for 1 plummer!! they never check my meter they just pick wha0tever amout of water and always bill me over $300 a month!!! not nice of them they should take a hard liok at all the bad reviews and realize they are screwing everyone over and no one wants to get service from them!!!l

    Fallbrook - publicservicesgovt - Updated August 2026

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