Not helpful at all don't go apply here waist of time …read more Application took one hour and thirty minutes

worst agency. I applied 8 months ago and have not received a call back ever since. I called Monday…read moreand they said they'd get back to me when they have something but when I called again on Tuesday pretending to be a new person they said that I can go in and apply that they have a lot of work. I don't understand what's going on!!

Really came through for us with our Knight manufacturing company highly versatile and super…read moreorganized we really appreciate how they go the extra mile for us have excellent communication and really really flexible and respond to our needs the entire staff here is fantastic we really love the office and add an overall regrading experience highly recommended and will absolutely take care of your staffing need go see the whole team for smiles.

I paid for an Uber there , back,provided all my information,I never heard anything ,when I call…read morethey just tell me theirs nothing available,I don't feel like I'm being helped

My husband and I are over the moon with our nanny! Ivy Lane has been such a life saver during what…read moreseemed like such a daunting and arduous nanny search. We've used other agencies in the past and were pretty underwhelmed until we connected with Mari. We decided to stick with Ivy Lane for many reasons, they took the time to really listen to our needs and requirements, they were kind and professional throughout, and the caliber of nannies that we interviewed. The founder has been very communicative, professional, detailed, and would check in throughout the entire process- even when we would forget to share our updates (mommy brain!). Most importantly our daughter loves our nanny so so much and that really should speak wonders. We are so grateful and couldn't be happier! I've referred Ivy Lane to all the my mommy friends and a few of them have already started working with Mari!

Not Nanny friendly, horrible communication.. they leave you in the dark when they don't need you…read moreanymore. No updates, very unprofessional

BEWARE!!!!!!!!!!!!! If you end up using Michelle, it will ruin all other agencies for you…read more I am a professional career nanny. I have over seven years of nannying experience, five years of teaching experience, and more. I have a B/S in childhood development as well as my MAT. When I began my search for a nanny-family in LA, I did my due diligence by shopping around looking at multiple agencies. I found that Michelle had the TOP RATED AGENCY ON MULTIPLE SITES and wanted to take a closer look. I read through every. single. review. I thought to myself, "Really? Every single person had a positive experience with this agency? That's just not statistically possible if she's really working with this many people..." I decided to set up a meeting. I drove to her office where we met to discuss particulars (what I'm looking for, what families are in the market for a nanny right now, what ages/salary/commute/hours I'm looking for) and the moment she opened the door and greeted me with a giant smile and her upbeat, positive attitude, I felt like just working with HER was my perfect placement! Once we started the process, Michelle was completely professional while also refreshingly honest and realistic in her suggestions. She really took the time to get to know me and what I was looking for and she only suggested me to families that she knew had the potential to be a "love match!" After looking at a few potential matches, Michelle called me to tell me that she had "found my family!" She said, "This is the one. Please go for an interview and see for yourself." So I did. This is the part of the review where I'm going to get annoyingly emotional. Not only did the family and I immediately "click," but Michelle had made sure that all of our stats were in alignment. The age range, schedule, amount of hours, commuting time, pay rate, expectations and needs happened to all align with what I was looking for. It was LITERALLY the PERFECT PLACEMENT!!!! Coincidence? I think not. Michelle is highly intelligent, professional, personable, understanding, diligent, experienced, communicative, and pleasantly charismatic and I owe my job satisfaction directly to her. Now that I think about it, maybe I should send over a bottle of wine. Thank you, Michelle, for just being so incredibly good at what you do. As I mentioned earlier, when I started this process, I read through every one of your (5 star) reviews and thought, "There's just no way every single review can be five stars..." and now here I am adding one more.

I met Michelle at a time when I was at a low point in my nanny career and personal life. I had…read morebeen looking for top nanny position and had been on many interviews through other agencies. It seemed like I had landed a few dream jobs only for it to slip away from me. Really trying times. Then I met Michelle! This brings a smile to my face. Meeting with her felt like chatting with a friend. I realized after that this is her skill. She loves people and wants to represent both the families and the nannies. It was a slow period and she didn't have any job opportunities at the time when I signed up with her agency, the perfect placement. After being on the hunt for my top nanny job with a kind family for many months and it wasn't happening I was getting ready to move out of state. I mentioned to Michelle that I'm no longer looking for a position as it doesn't seem like it's going to happen. Michelle didn't give up on me. She called me with 2 opportunities. I went on both interviews and was called back to do a trial for the one that I wanted !! Yay !! Then Michelle negotiated some time off that I needed to take care of a health issue. The family was so wonderful they waited for me ! All I can say everything lined up perfectly. Michelle will always return your call in a timely manner and she always checks in to see how you're doing. I thank God I met Michelle !

Alot of work.. available still.. good job agency & company.. I'm alright.. recovering amen ...read more

This is the most ridiculous agency I've ever seen the way they work…read more Asked me to answer questions , I answer with all the truth, you know there's good people out there and I did not pass the test ok this was way to ridiculous . Judge a person like that. I guess I'm safer out of here this ladies behind a desk think they better cuz they have a job.

This is the worst agency... my aunt had told me that this bitch Maria Cardona was very rude with a…read morebad & nasty attitude and she was right, this bitch had a nasty attitude with me.... i do not recommend this agency at all

Had a terrible experience trying to get a check for a job they sent me to do. The staff was rude…read moreand asked me to personally contact the hiring company to request my check, they also laughed at me when I asked to speak with a supervisor. Its been 15 days and I still haven't got paid. Talk about poor customer service skills.