Our garage broke on Thanksgiving, and David from Custom Home Solutions had it fixed within an hour…read morethe very next day. I don't usually write reviews, but this experience set such a high standard that it deserves one. Other companies responded to my inquiry offering inspections and quotes, but David stood out. He gave me a fair upfront price, with parts charged only if needed. After exchanging pictures of the problem, his confident response was, "It's an easy fix." True to his word, he arrived early Friday morning after Thanksgiving and had everything completed in under an hour. The garage door has been working perfectly ever since. I've already decided this is my go-to company for any future issues, and I'll be recommending them to family and friends. On top of that, David provides a warranty on his work, which gives me even more peace of mind. Five stars--only because I can't give him more.

Quick to reply to initial request and schedule the work required, once agreed upon…read more Honest quote- didn't try to force unnecessary parts or work. Would throughly recommend for garage repair and maintenance. Bonus - David's a friendly guy too!

I requested about five quotes from different companies. Some still haven't responded, but I…read moreimmediately heard back from Advanced Garage Doors. My initial appointment was within an hour of requesting a quote for a broken spring. A limited warranty on labor and a years long parts warranty was also included. I wasn't actually certain I was going to go ahead with the work today, but they showed up ready to do the work and offered me a great discount for same day work. The work took only half an hour and was very affordable. I highly recommend this company!

I contacted Advanced Garage Doors about my broken garage door spring after my debacle with…read morePonderosa and verified up front that they had no hidden charges for providing an estimate. Once that was done, they were able to get Logan scheduled to come out in less than two hours to assess the door spring repair work and provide an estimate to replace the 20 year old opener. The overall estimate for both was less than half of what Ponderosa provided, so I hired them. Logan took about 3 hours to complete the work and from all appearances did a great job. Very personable and reasonable company to work with based on this experience.

Thanks for helping with my Mom's garage door maintenance needs. Appreciate jumping in and problem…read moresolving the deferred maintenance the door needed. The work performed quickly solved the issues and got the door working quietly and smoothly. RW was recommended to me and I too would recommend RW.

Wonderful service! I very highly recommend RW Garage Doors. Everyone was terrific to work with and…read morewe love our new product!

I needed service on my garage door. It was about 5 years old, and had not been serviced since I…read moremoved in about 4 years ago. The door was making quite a bit of noise when opening. In addition, the keypad was no longer working. I set up an appointment on their website, which was easy to do, and they arrived just a couple minutes after the scheduled time. They were friendly and quick. They quickly reset the keypad and it worked with my new code. They then used lubricant on the rollers for the garage door and checked a few things on the main garage door opener unit and deemed everything fine. The door now opens MUCH quieter. The whole process probably took about 10 minutes. They charged me a reasonable rate and that was it! If I have any future problems with my garage door, I'll certainly use their company again!

The safety eyes on my garage door failed. Called Aaron and he was out the same day, installed new…read moresafety eyes and did a quick tune up. Awesome service.

This was one of my worst experiences with a repair service. My main problem with it was it was…read morehigh pressure sales and the technician was at my house. He spent a lot of time schmoozing me about family and everything both before diagnosing and before offering repair options. He told me he would figure out the problem and he would need some time so I left him in the garage. The problem was simple actually...a broken spring. He could have given me this basic information in 10 seconds. Instead he took the next 30 minutes to completely disassemble the garage door. Then he told me the rollers should be replaced. I think it was like $200 for these. I found out later you can buy them on Amazon for $25. And he told me multiple other parts he would recommend replacement on. I really don't think the recommendations were necessary after reading about garage doors later...it was just overselling services. And it's harder for a customer to say no to things when their door parts are on the floor. When I resisted getting new rollers, he told me it might be fine to do that. But he told me (and he knew I might be selling the house soon) that we might be moving out and then the garage door might break and get stuck on our last day moving out, and that what be unfortunate. WHAT??? The options for replacement parts follow the model of offering a reasonable replacement for cheap (not really cheap), something moderately priced, and something premium. All the options (looking at things later) were overpriced. I was surprised at the bad service given all the great Google reviews. I found out later by experience that the company approaches customers asking if they had a good experience and then filters/directs reviews this way. I would give my experience 1 star, but my wife makes the point that the technician did do the repair and did it the same day, so I'll be generous with 2 stars.

HORRIBLE COMPANY!! They are a RIPOFF!!! We purchased 2 very expensive garage doors from them last…read moreyear. They are supposed to come with a lifetime warranty, and we purchased their 10 year annual maintenance plan. I called for our first servicing, this morning, and the rep told me they no longer service our are. in fact, they closed ALL of their Oregon locations, and did not notify their customers!!!! I asked for a refund and he told me they're not giving any refunds. so if we end up having any issues with our ridiculously expensive doors, we're screwed. We notified the loan company that they use for financing, and it has been handed over to a case worker. We also notified the media, and are waiting on a response. A1 needs to be accountable for this!!!!!!

Jesus is excellent. It was Saturday when the garage door…read morecable snapped , preventing the garage door from closing . Jesus was available, assessed the issue and took care of it . No upselling . Highly recommended for garage door services

Embarrassingly for the first time in my life I backed into the closed garage door…read more Jesus responded to the Yelp request quickly and was able to come over in under an hour. For the price of a service call he was able to get the door safely operational again and didn't try to sell me anything saying now I have time to seek estimates for the repairs or replacement.

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

True professionals. Fair pricing and did outstanding work on our garage…read more We purchased a new top tier garage door opener, springs, rails etc.

Our garage door spring broke and we didn't even realize it at first until the door started getting…read morestuck. I booked a free assessment scheduled three days out, and they were very responsive. I uploaded a video of the issue, and they got back to me quickly, explaining that we shouldn't open the door anymore for safety and to avoid damaging the opener (which I learned would be more costly). We got lucky and were able to get a same-day appointment. Josh was the technician and did a great job explaining everything. He replaced the spring and completed a maintenance check in under an hour. He also pointed out that our garage has myQ technology, which I didn't even realize that we can control it through the app.While it was a significant investment, it was well worth it. Our garage door should be good for another 15 years or so.

The locksmith dispatched was kind and honest and saved me money. Very much appreciated. It's…read morealways good to go with a professional!

Just before Thanksgiving, my old garage door opener ate through its own cable and entirely took…read moredown the system. This really freaked me out, since as a scooter-bound person the only way I can get in and out of my house is through the garage! Dos Bros is in my neighborhood, so I thought I'd give them a try. After explaining the situation, they made an appointment for the very next day. They arrived in a timely manner, did a great job, and everything was up and running smoothly again in under 2 hours! Their prices are extremely reasonable too. I am delighted to give Dos Bros my highest recommendation. You will not be disappointed. -Ley C.

Hired Dos Bros to install a new garage door opener and remove the previous unit. I was immediately…read moreimpressed with the clear communication and quick response time. The installation was scheduled promptly, and the job was handled efficiently. The crew was great to work with on site, as they were professional, knowledgeable, and friendly. All while providing great value with transparent pricing. I will recommended Dos Bros for any future garage door needs. Thanks!