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Fairmont Jasper Park Lodge

3.2 (161 reviews)
Ultra High-EndHotels
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Sherry D.

Cool vibe great location all around a beautiful place. We stayed in the cabins for a few nights it was amazing. Actually it was epic Xavi. The service from the bike/ boat rental , bar service, coffee service and restaurant are all amazing!! The staff was great the food was amazing too!

breakfast

Great experience at Stanley's Kitchen & Bar. Frixie and Carra were exceptional, attentive, and gave great recommendations. The food was fantastic and the ambience was perfect. Would definitely come back!

Terra S.

So this is a more chill Fairmont compared to others. Your hotel rooms are more like cabins in a lodge spread throughout the property. Which is cool, but you have to park your car far away from your room. Annoying. To get to the main lobby it's a walk, which is fine. It's a great walk, it's right along the water. It's beautiful. The main lobby is where the reception is, the restaurants, the bar, the planetarium, the spa, the pool, the gym, and there's even a game room. When we first checked in, and we went to our room, our key did not work. So immediately I went in panic mode because I just went through this at another hotel where the keypad battery went out. I thought oh no, not again. I want a new room. But it just turns out there's two door doors to the room so security had to unlock the one on the other side in order to unlock the one on our side. So no need to switch rooms thank God! And the keys worked after that. We went to the main lobby for dinner one night and the food was OK but our waitress was amazing. Then the next night we went to the steakhouse right there, and that was fabulous! We wish we had had more time to go to the planetarium. We did not realize it was right there on property. The guy checking us in was really nice and informative with everything, except that part but I did ask a lot of questions. When you get to the room, you get a bowl of fruit and some sparkling water, which was a nice touch! I noticed the other rooms that we walked by were much bigger and they had a view of the lake so if you can get one of those rooms, those look lovely. And they even had their own little deck. So cute!

Pic of Fairmont Jasper from across the lake
Wendy K.

Beautiful accommodations in Jasper. There are 3 restaurants to choose from and a beautiful view from almost anywhere in the grounds . The staff was amazing. Our server at Orzo, Aileen, was superb. If you go to Orzo, ask to be seated on her session. She is amazing! Also, Tejas, at the front desk, was very friendly and knowledgeable. He gave us tips on what to see and do. We also tried The Nook restaurant, but the experience was not memorable. Daily we took a 3.2 mile walk around the lake and saw Elks, beaver, and many ducks and birds. Everything was perfect. We had our Nespresso in the early mornings, seated at the patio, watching the beautiful surroundings, then carried on with our day. In the end of the day returned to our great room with comfortable beds and good hot shower. Our only complaint was the lack of enough power outlets, otherwise, he had a great stay.

The thermostat to nothing... we played around with it and left it on 63 to see if it lowered the temperature and nothing happened.
Tiffany S.

Disappointing, not worth the money for $600+/ night. It's our first experience at fairmont and not a great one . Windows with no screen, air conditioning doesn't work. Wifi doesn't work and is incredibly unstable - It's pointless trying to work in your own room for business. Decor is a meh, cabin vibe with a modernized, luxury bathroom that doesn't fit the theme (though the bathroom is nice). Customer service responses were top tier, but still waiting on a person to try and come fix the issues: air conditioning issues and wifi issues. That was about 10 min ago. 15 min after reporting it, an employee came to "fix" the air conditioning. The ac remote wasn't working, so this really tall 6'3+ employee came and pushed a button that's like 7-8 ft high on the a/c. He was very nice. Remote is still not working, and it's stuck on one setting, but it's better than nothing. What is the thermostat for that's on the wall and not connected to the a/c???? Wifi is still questionable. We will probably have to wait until tomorrow to get it fixed.

Zynette C.

Jasper National Park is one of most beautiful place in the planet and to have stayed at JPL made our experience even more special. 5 all the way. The view surrounding JPL was just spectacular. The suite we stayed in was fantastic. We had a suite made of 2 rooms, 2 baths, 2 living spaces. Our favorite room was the one facing the lake. The daily service was amazing. The rooms were clean when we got here and remained cleaned with daily services. The feeling of being in the cabin but also having the resort feeling was amazing. They were on top of cleaning & top of things & even delivered breakfast one day. The communication between the staff and I, before and during our stay was hands down the best. We took advantage of the lobby for cocktails, 2 Restaurants, Ice Skating and planetarium. All were amazing. We've stayed at the Fairmont Gold in Banff and to me experience of services are similar (we call and they are here to help). Yes, they don't have the perks of a gold, BUT to me being in a remote place like JPL and still have the resort services was pretty amazing.

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Really good food and room we got a complementary upgrade for our room and was really nice

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Arrived when Jasper was having a heat wave. While the cabin had a recently added AC, it was not sufficient to keep us comfortable.

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Review Highlights - Fairmont Jasper Park Lodge

Located on Lake Beauvert, Jasper Park Lodge is extremely popular for fellow Albertans ( We were minorities coming from Montreal).

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Park Place Inn - Suite A fridge

Park Place Inn

(12 reviews)

$$

Located in the heart of downtown Jasper, the Park Place Inn occupies great real estate, just steps…read moreaway from shops and restaurants. Of course, you won't be spending much time in downtown or the hotel for that matter because most use Jasper as a launching pad to explore Jasper National Par (which is fantastically beautiful). There are 14 rooms here, all unique, with different amenities. We stayed in Room 7 which was a suite for two, king size bed, queen size sofa bed, wet bar with refrigerator, hardwood floors, gas fireplace, jet tub and........ are you sitting down?.... a marble shower with 5 shower heads! Months after staying here, I still think about the 5-head shower! Soooo niiiiiiiicccccceeee! Very affordable at $159 to $249 Canadian depending on what time of year. This was a very comfortable room, and I wouldn't mind either staying in this one again or trying another one here. Love this inn! Highly recommended!

This place is garbage, not quite sure where all these good reviews are coming from. Pillows all…read morehave hair on it, including the ones we asked for as a replacement. Also questioned us when we asked for a replacement (is it just wrinkled?...). Kleenex literally had 1 more left in it, and coffee maker's boiled water came out straight black despite not being used to make coffee (they clearly hadn't cleaned it). Also asked for a replacement for the coffee maker, and the woman at the front desk passive aggressively asked "any more complaints?". The water in the replacement coffee machine came out straight black AGAIN. Worst service I've ever experienced in any type of inn/hotel. DO NOT STAY HERE.

Mount Robson Inn - Mount Robson Inn exterior in the summer on Jasper's Main Street

Mount Robson Inn

(26 reviews)

$$

Were suuuuuper helpful during an emergency (screw fell out of my glasses' frame along with lens)…read moreand a quick thinking diy fix. The front staff really took an interest and concern! We also had some scheduling issues with the Canadian 1 train being late, and they were able to accommodate us switching nights around. The first night had a bunk bed room and two showers (the one shower was standing only and about the size of the one on the train (the bonus being it didn't move)) and the second room was two double and a pullout couch and one big shower with deep tub and removable shower head. There is an included continental breakfast that my parents were impressed by, and I thought just ok, but I'm definitely not quibbling after the service!

I purchase the room online with Expedia and it was a very smooth process. Upon check in, the motel…read moreis following all Covid protocols and seemed very clean out front. We had to reserve our hot tub time which was limited to one 1/2 hour slot. During these Covid times that's better than nothing! They do not allow large equipment (skis or snowboards) into the rooms but they do have lockers that are free of charge to use. The parking lot is in the middle of the motel so most of the parking is convenient to the rooms. This motel seemed to be recently renovated as the exterior and interior of the rooms seemed modern and clean lines. The first room we had actually smelled like smoke which was very bothersome. Luckily they had an extra room and we were able to switch rooms to one that did not smell. This is also the only motel in Jasper that offers free breakfast! They breakfast was a simple check list style that you then bring to the cafeteria and they give you a to go box with your food / drinks. The coffee from the cafeteria is the same as the coffee in the rooms (not the best coffee but it does the job). We had a bacon, egg, and cheese breakfast sandwich on an English muffin, a slice of banana bread, an apple, and a yogurt. Lots of food and we didn't even take all the things possible for us to take. Overall this motel was a good value for what we paid and I would stay here again! Jasper is small enough that this motel is close to everything in "downtown".

Alpine Village - River view from our cabin

Alpine Village

(15 reviews)

$$

My husband's parents had spent their honeymoon at a different lodge 45 years ago, but that one…read moreburned down in the 2024 Jasper fire. So they chose this one which was nearby but survived the fire. They also have previously stayed here before. I like that there is a river right across that you can go to in the mornings. After figuring out there are amenities at the front office, I started snooping out this one and found an espresso maker! With fresh milk. So I would come here in the mornings for my morning coffee fix. There are also books, board games, and a couple of binders with all the different menus from town (some need updating though). The staff was very friendly and welcoming and I was able to meet the daughter of the owners. We also went to the hot tub which was very nice. We weren't sure how the changing/shower room worked, so my husband avoided it when there were women using it. You can chop some wood for your fire place which we did. I really liked the cabins - they feel kind of homey. The couches are all nice and thematic, the artwork is not generic - I think I saw other pieces by the same artist around Jasper. There was a fridge, microwave, toaster, and an electric kettle. There was also a bathtub which I needed after one of our hikes. I also liked the lotion - it really helped my skin heal up. The patios were really cute, but we never used them because of mosquitos. We were in a cabin with a shared wall - you can hear the other side if they're playing loud music. Which my brother-in-law was. My in-laws got a standalone cabin which was really cute because it's like a cute little house. It would be perfect if you have younger kids who was some of their own space. These ones also have a stove - so some frozen pizzas were made. They are in the process of rebuilding the cabins. We weren't staying in the cabins during the day mostly so if there was noise I didn't notice. If you are driving into town, use the highway to avoid the train.

Beautiful location near the river and within walking distance to Jasper. Our cabin was clean and…read morecomfortable and had a nice patio with seating. There's no restaurant here but some groceries are available at the desk. Jasper is very close and there are lots of food options there. I was very pleased with our stay here and wished I could remain a few more days.

Jasper Inn & Suites - King suite mountain view entrance - washroom main floor, bedroom upstairs

Jasper Inn & Suites

(9 reviews)

I'd stay here again, but in a different room. We stayed in the Miette Suites building in the corner…read moretower king suite. My folks stayed in a lower level queen room with a kitchenette, and that room was way nicer in terms of decor. It was also less than half the cost of the big goofy suite we stayed in, $140 a night versus $350. No dogs allowed in the suites, so add puppy-sitting to that cost, but they are allowed in other rooms. The king tower suite needs upgraded for the price, the decor is dated and just bad: off centre sconces and faded pictures, Chinese theme vases mixed with Italian rococo ones. Just a decorating disaster, feels like stuff was salvaged from the set of a 1970s porno and stuck in here randomly. Why not mountain themes in the decor, why the mixed cheap junk? The whole set up is awkward and unwelcoming. Lots of dead and unused space, silly little on/off gas fireplace, huge bar countertop with no purpose really other than a little bar sink now that the 1970s cocktail scene is a good 50+ years gone. There's only 2 wine glasses, 2 water glasses and 2 coffee cups. The suite feels incomplete, unfinished, and neglected. The best part about this suite is the huge bathroom: great big shower, 2 sinks, jacuzzi soaker tub. Truth be told, I got this suite for the tub, but I was a bit disappointed. The jacuzzi works fine but it's late 1980s style; the jets are not very powerful and the timer is weirdly at the bathroom door where you are guaranteed to accidentally hit it while trying to find the light switch. The tub it set up for 2 people to sit in different areas while resting their heads on tub cushions that are long gone, leaving behind awkward and pokey holsters. Kind of a dated let-down, like the rest of the suite. And why the crappy toiletries - "conditioning shampoo" - really? For $350 a night? All this aside, I liked the outdoor garden, and the facilities, rooms and property are kept very tidy. For a ski town, the place is immaculate. They start cleaning at 0900h, no lie, because of high turn-over. Check in is at 1600h, check out is 1100h. It's a very convenient location, with beautiful views all around, and we never had trouble finding a parking spot close to our room. The hotel was pretty much booked solid but it was never noisy and didn't feel crowded or busy, even over the long weekend. One must book significantly in advance, however, as tour groups stay here. I would definitely avoid higher level rooms in the summer, there is no air conditioning in any of the rooms, even the expensive suites. Fans are provided, but it's doubtful they would suffice on a hot day. We were on the 3rd floor on the second week in October, and the main living area was quite warm, never mind the tower where the bedroom is located. We had the fan on upstairs immediately, and it was only 23C outside. I think in the summer it would be unbearable, but for winter or spring it's perfect. Will try the pool and the onsite restaurant next time!

I booked a room back in September . when my wife and I arrived in mid November, the pool hot tub…read moreand restaurant were closed. This was a very big disappointment for us. when I booked it in September everything was open. it would have been great to have gotten a notice that they would be closed. we feel we never got what we paid for and never enjoyed our anniversary as much as we could have

Athabasca Hotel

Athabasca Hotel

(14 reviews)

$$

The one redeeming feature about the hotel is its location downtown. Otherwise the experience is one…read moreof missed opportunity. The upgraded bathroom has no place to put a shaving kit or any personal item other than on the floor. There is no luggage stand, cabinet top, etc to put your suitcase. The air conditioning creates a polar like experience in the hallway. There is no coffee in the lobby in the morning. Small thing but details matter, especially in an old hotel with no elevator. Parking is "outback" in a dirt and gravel parking area. Really? What's it like in the rain? Room is clean, bed is reasonably comfortable and it's downtown. Premium priced without the benefit of a premium experience.

I stay 100 hotel nights per year, and I've never had an experience quite as awful as this one. The…read morehotel is old, dated, and it's obvious no one cares. But get this: the manager came to my room and threatened to kick me and my family out because I called down asking for an extension cord. First, there are no plugs by the bed. There is one extension that has a two-print plug, so I called down asking for a three-prong extension or "power strip". I was told by the front desk agent that in her three years, no one has needed a three-prong plug with a ground. I informed her it's standard for North America (MacBook AC adapters for example). I asked for her manager. The manager told me he didn't know what a "power strip" is, and said he'll bring me an extension cable and slammed the phone. He comes up several minutes later, throws the cord on the ground, and says in an aggressive threatening tone, "just so you know - this isn't standard. And next time you swear we'll kick you out." I informed him that I did not swear or even yell, which he can verify in his phone recordings. He insisted I swore but couldn't tell me what I said. Then he changed the topic and told me I was being rude and if I continue to do so I'll get kicked out. I asked how I was being rude (for defending myself) and he stormed off. This hotel is actually awful, and I did not feel safe here after that incident. If you want working facilities and staff that aren't terrible, don't stay here.

Bear Hill Lodge - Chalet Room with a fireplace... Cozy!

Bear Hill Lodge

(8 reviews)

$$$

The Bear Hill Lodge is a group of lovely cabins sitting just outside Jasper so you're away from the…read morehustle and bustle. There are many different size options of cabins to choose from. We had a queen bed, twin bed, fireplace and a nice sized bathroom. The porch had a lovely view of the mountains and two comfortable Adirondack chairs. The location is about a mile from downtown so it's walkable.

Quaint property with character and serenity. We stayed in a…read moreChalet Room which is actually in a building that contains 4 rooms. So, you share walls with 2 other rooms... one on the side and one behind. Each room has a little landing with 2 cute red Adirondack chairs. There are these red chairs at the front of the property too. Great for grabbing a pic. If the people (aka kids) in the room next to yours are playing / loud... you can definitely hear them through the walls. The room itself is fine albeit a little cramped as there is not any place to set up your things. We had an extra twin bed in our room, so we ended up laying out our suitcases on the bed to access our things. There is a small closet of sorts that also has a little fridge, electric kettle and small coffee maker. I used the kettle to warm up water for tea and it worked great. The closet has a few hangers but they are the kind of hangers that you cannot remove from the rod so it was a bit awkward. It would be nice if the property added some hooks in the room so that you could hang your coats and backpacks. Our room also had 2 chairs and a fireplace which was very cozy. We did use the fireplace a couple nights as it was nice to have a little fire as we relaxed for the evening. (Wood is available for purchase for $14 at the front desk.) The bathroom has a towel rack that you can set your toiletries, but it's not a large area. I highly recommend bringing a hanging toiletry bag as there are a couple of towel racks that you can use to hang it. If you need to do a bit of laundry, there are a couple of coin machines located behind/next to the lobby. The room also has a ceiling fan which is nice to circulate the air since it was a tad warm during the day. Thankfully, it cooled off at night and we could air out the room simply by opening the windows and turning on the fan. Parking is assigned ... thankfully! But just 1 car per room so if you have more than 1 car, you'll have to park on the street. The staff is friendly and helpful. Location is great.... at the end of a neighborhood set back near the hill... and just a short walk... about 10-15 minutes to that main part of town where the shops and restaurants are.

Fairmont Jasper Park Lodge - hotels - Updated May 2026

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