The staff at the front desk went *way* above and beyond to make our stay in Jasper the best it…read morecould be. They gave tips on best parking, best hikes, best wildlife viewing, best local services. Add to this the quiet room, how well-stocked it was, comfortable, clean, great views of the mountains, good food at the restaurant, convenient to the visitors' center ... everything. We went into our stay unsure of whether it would be a thumbs up or a thumbs down, and we loved it there. Would go back in a heartbeat. Thank you, The Crimson.

We are staying at the Crimson for two nights and absolutely love everything about it. It's clean…read morevery spacious, modern and chic. The staff very, very helpful. In fact we go above and beyond to assist the customer there is a beautiful bar and dining room area along with a gym & pool that we did not check out The hotel is located right in the heart of Jasper on the Main Street. It's very easy to walk anywhere you want to go. A great choice of accommodation...

Were suuuuuper helpful during an emergency (screw fell out of my glasses' frame along with lens)…read moreand a quick thinking diy fix. The front staff really took an interest and concern! We also had some scheduling issues with the Canadian 1 train being late, and they were able to accommodate us switching nights around. The first night had a bunk bed room and two showers (the one shower was standing only and about the size of the one on the train (the bonus being it didn't move)) and the second room was two double and a pullout couch and one big shower with deep tub and removable shower head. There is an included continental breakfast that my parents were impressed by, and I thought just ok, but I'm definitely not quibbling after the service!

I purchase the room online with Expedia and it was a very smooth process. Upon check in, the motel…read moreis following all Covid protocols and seemed very clean out front. We had to reserve our hot tub time which was limited to one 1/2 hour slot. During these Covid times that's better than nothing! They do not allow large equipment (skis or snowboards) into the rooms but they do have lockers that are free of charge to use. The parking lot is in the middle of the motel so most of the parking is convenient to the rooms. This motel seemed to be recently renovated as the exterior and interior of the rooms seemed modern and clean lines. The first room we had actually smelled like smoke which was very bothersome. Luckily they had an extra room and we were able to switch rooms to one that did not smell. This is also the only motel in Jasper that offers free breakfast! They breakfast was a simple check list style that you then bring to the cafeteria and they give you a to go box with your food / drinks. The coffee from the cafeteria is the same as the coffee in the rooms (not the best coffee but it does the job). We had a bacon, egg, and cheese breakfast sandwich on an English muffin, a slice of banana bread, an apple, and a yogurt. Lots of food and we didn't even take all the things possible for us to take. Overall this motel was a good value for what we paid and I would stay here again! Jasper is small enough that this motel is close to everything in "downtown".

My husband's parents had spent their honeymoon at a different lodge 45 years ago, but that one…read moreburned down in the 2024 Jasper fire. So they chose this one which was nearby but survived the fire. They also have previously stayed here before. I like that there is a river right across that you can go to in the mornings. After figuring out there are amenities at the front office, I started snooping out this one and found an espresso maker! With fresh milk. So I would come here in the mornings for my morning coffee fix. There are also books, board games, and a couple of binders with all the different menus from town (some need updating though). The staff was very friendly and welcoming and I was able to meet the daughter of the owners. We also went to the hot tub which was very nice. We weren't sure how the changing/shower room worked, so my husband avoided it when there were women using it. You can chop some wood for your fire place which we did. I really liked the cabins - they feel kind of homey. The couches are all nice and thematic, the artwork is not generic - I think I saw other pieces by the same artist around Jasper. There was a fridge, microwave, toaster, and an electric kettle. There was also a bathtub which I needed after one of our hikes. I also liked the lotion - it really helped my skin heal up. The patios were really cute, but we never used them because of mosquitos. We were in a cabin with a shared wall - you can hear the other side if they're playing loud music. Which my brother-in-law was. My in-laws got a standalone cabin which was really cute because it's like a cute little house. It would be perfect if you have younger kids who was some of their own space. These ones also have a stove - so some frozen pizzas were made. They are in the process of rebuilding the cabins. We weren't staying in the cabins during the day mostly so if there was noise I didn't notice. If you are driving into town, use the highway to avoid the train.

Beautiful location near the river and within walking distance to Jasper. Our cabin was clean and…read morecomfortable and had a nice patio with seating. There's no restaurant here but some groceries are available at the desk. Jasper is very close and there are lots of food options there. I was very pleased with our stay here and wished I could remain a few more days.

Stayed here for four days and absolutely loved every minute of our experience! Perfect setting, lux…read moreaccommodations. The room was large and we were upgraded to a lakefront suite that was absolutely adorable and Instagram worthy AF. Slept sooo good! The property is huge, but you don't feel the congestion as you do at the Lake Louise and Banff properties. The restaurants on property were delicious and service was what you would expect at a Fairmont property. Unpretentious five star luxury on every level. We stayed at two Fairmont's during our trip to Banff and Jasper national Park in October 2025 and this was definitely the best of the two!

This was wonderful hotel and very different than the types of paces we usually stay. There is a…read moremain house with a few rooms but most of the room are sets of attached cabins. The room was very nice and we really enjoyed the experience. As long as their is a nice comfortable bed, a nice size clean bathroom and enough room to sit, I am happy. This place fit the bill. We were here as part of out Rocky Mountaineer trip and they had a staffer with a separate check in for us. You leave the train, they take you over by coach and the baggage is already in the room. The staff was fabulous and everyone was very attentive to any of our needs and always very accommodating. I had only one issue here... lots of people and not a lot of places to eat. A bar and restaurant. My wife and I are used to multiple choices and the ability to walk downtown if we want. Here that was really not an option. We came back late from a tour and it was difficult to be seated. The VERY NICE host took our name and really watched the flow of people and managed to get us in a bit earlier than the reservation we made. Food and atmosphere is good and our server did a wonderful job. (some food pictures attached as well as a separate review.) If I was ever back in the area I would certainly come back but... be better prepared. KUDOs to the team at Fairmont Jasper Park Lodge

I'd stay here again, but in a different room. We stayed in the Miette Suites building in the corner…read moretower king suite. My folks stayed in a lower level queen room with a kitchenette, and that room was way nicer in terms of decor. It was also less than half the cost of the big goofy suite we stayed in, $140 a night versus $350. No dogs allowed in the suites, so add puppy-sitting to that cost, but they are allowed in other rooms. The king tower suite needs upgraded for the price, the decor is dated and just bad: off centre sconces and faded pictures, Chinese theme vases mixed with Italian rococo ones. Just a decorating disaster, feels like stuff was salvaged from the set of a 1970s porno and stuck in here randomly. Why not mountain themes in the decor, why the mixed cheap junk? The whole set up is awkward and unwelcoming. Lots of dead and unused space, silly little on/off gas fireplace, huge bar countertop with no purpose really other than a little bar sink now that the 1970s cocktail scene is a good 50+ years gone. There's only 2 wine glasses, 2 water glasses and 2 coffee cups. The suite feels incomplete, unfinished, and neglected. The best part about this suite is the huge bathroom: great big shower, 2 sinks, jacuzzi soaker tub. Truth be told, I got this suite for the tub, but I was a bit disappointed. The jacuzzi works fine but it's late 1980s style; the jets are not very powerful and the timer is weirdly at the bathroom door where you are guaranteed to accidentally hit it while trying to find the light switch. The tub it set up for 2 people to sit in different areas while resting their heads on tub cushions that are long gone, leaving behind awkward and pokey holsters. Kind of a dated let-down, like the rest of the suite. And why the crappy toiletries - "conditioning shampoo" - really? For $350 a night? All this aside, I liked the outdoor garden, and the facilities, rooms and property are kept very tidy. For a ski town, the place is immaculate. They start cleaning at 0900h, no lie, because of high turn-over. Check in is at 1600h, check out is 1100h. It's a very convenient location, with beautiful views all around, and we never had trouble finding a parking spot close to our room. The hotel was pretty much booked solid but it was never noisy and didn't feel crowded or busy, even over the long weekend. One must book significantly in advance, however, as tour groups stay here. I would definitely avoid higher level rooms in the summer, there is no air conditioning in any of the rooms, even the expensive suites. Fans are provided, but it's doubtful they would suffice on a hot day. We were on the 3rd floor on the second week in October, and the main living area was quite warm, never mind the tower where the bedroom is located. We had the fan on upstairs immediately, and it was only 23C outside. I think in the summer it would be unbearable, but for winter or spring it's perfect. Will try the pool and the onsite restaurant next time!

I booked a room back in September . when my wife and I arrived in mid November, the pool hot tub…read moreand restaurant were closed. This was a very big disappointment for us. when I booked it in September everything was open. it would have been great to have gotten a notice that they would be closed. we feel we never got what we paid for and never enjoyed our anniversary as much as we could have

The one redeeming feature about the hotel is its location downtown. Otherwise the experience is one…read moreof missed opportunity. The upgraded bathroom has no place to put a shaving kit or any personal item other than on the floor. There is no luggage stand, cabinet top, etc to put your suitcase. The air conditioning creates a polar like experience in the hallway. There is no coffee in the lobby in the morning. Small thing but details matter, especially in an old hotel with no elevator. Parking is "outback" in a dirt and gravel parking area. Really? What's it like in the rain? Room is clean, bed is reasonably comfortable and it's downtown. Premium priced without the benefit of a premium experience.

I stay 100 hotel nights per year, and I've never had an experience quite as awful as this one. The…read morehotel is old, dated, and it's obvious no one cares. But get this: the manager came to my room and threatened to kick me and my family out because I called down asking for an extension cord. First, there are no plugs by the bed. There is one extension that has a two-print plug, so I called down asking for a three-prong extension or "power strip". I was told by the front desk agent that in her three years, no one has needed a three-prong plug with a ground. I informed her it's standard for North America (MacBook AC adapters for example). I asked for her manager. The manager told me he didn't know what a "power strip" is, and said he'll bring me an extension cable and slammed the phone. He comes up several minutes later, throws the cord on the ground, and says in an aggressive threatening tone, "just so you know - this isn't standard. And next time you swear we'll kick you out." I informed him that I did not swear or even yell, which he can verify in his phone recordings. He insisted I swore but couldn't tell me what I said. Then he changed the topic and told me I was being rude and if I continue to do so I'll get kicked out. I asked how I was being rude (for defending myself) and he stormed off. This hotel is actually awful, and I did not feel safe here after that incident. If you want working facilities and staff that aren't terrible, don't stay here.

The Bear Hill Lodge is a group of lovely cabins sitting just outside Jasper so you're away from the…read morehustle and bustle. There are many different size options of cabins to choose from. We had a queen bed, twin bed, fireplace and a nice sized bathroom. The porch had a lovely view of the mountains and two comfortable Adirondack chairs. The location is about a mile from downtown so it's walkable.

Quaint property with character and serenity. We stayed in a…read moreChalet Room which is actually in a building that contains 4 rooms. So, you share walls with 2 other rooms... one on the side and one behind. Each room has a little landing with 2 cute red Adirondack chairs. There are these red chairs at the front of the property too. Great for grabbing a pic. If the people (aka kids) in the room next to yours are playing / loud... you can definitely hear them through the walls. The room itself is fine albeit a little cramped as there is not any place to set up your things. We had an extra twin bed in our room, so we ended up laying out our suitcases on the bed to access our things. There is a small closet of sorts that also has a little fridge, electric kettle and small coffee maker. I used the kettle to warm up water for tea and it worked great. The closet has a few hangers but they are the kind of hangers that you cannot remove from the rod so it was a bit awkward. It would be nice if the property added some hooks in the room so that you could hang your coats and backpacks. Our room also had 2 chairs and a fireplace which was very cozy. We did use the fireplace a couple nights as it was nice to have a little fire as we relaxed for the evening. (Wood is available for purchase for $14 at the front desk.) The bathroom has a towel rack that you can set your toiletries, but it's not a large area. I highly recommend bringing a hanging toiletry bag as there are a couple of towel racks that you can use to hang it. If you need to do a bit of laundry, there are a couple of coin machines located behind/next to the lobby. The room also has a ceiling fan which is nice to circulate the air since it was a tad warm during the day. Thankfully, it cooled off at night and we could air out the room simply by opening the windows and turning on the fan. Parking is assigned ... thankfully! But just 1 car per room so if you have more than 1 car, you'll have to park on the street. The staff is friendly and helpful. Location is great.... at the end of a neighborhood set back near the hill... and just a short walk... about 10-15 minutes to that main part of town where the shops and restaurants are.

Our tour group stayed here one night Great little place…read moreAwesome beds Nice pillows Spacious. Quiet Clean Great location

While I was ok with the reduced price of a room with no views, the skylights that were promised…read morewere covered over in thick cloth. It was like being in a cave. The in-room coffee maker had a mismatched pot, so coffee spilled all over the counter. The anemic lotion and hair care products would be expected for a $65/night motel, not for a $225/night Inn. Lastly, the rigged, stand-alone air conditioning system made it sound like we were sleeping inside a jet engine. Big nope from me.