We ate at the Stone Peak restaurant. Wonderful breakfast. I got The Overlander (scrambled eggs,…read morepotato cake, sausage, bacon, toast and fruit) and she got The Mountain Meadows Omelette. Everything was delicious. Also has a stunning view.

The Overlander has been a family friend for my sister for decades. Both her and her husband worked…read morehere, as hostess and chef, and as well both their daughters worked as servers here at some point. The big draw for this lodge is location. It's just outside Jasper National Park gates so it's a perfect spot to take in the natural beauty of the Rockies without the trappings of corporate life such as Starbucks and McDonalds drawing you in with their gaudiness. This place is rustic! If you're more comfortable with modern concrete and glass structures you can find something like that in the town of Jasper. This has more of a European vibe where the scale is smaller and less Americanized and polished. If you don't mind more of a folksy atmosphere, the Overlander won't disappoint. The view is breathtaking! There is a common shared balcony outside the rooms upstairs to let you greet the day by taking your breath away. On the main floor is the dining area with a similar view, with a balcony as well to enjoy in nicer weather. With its split level, there is another area below to check out. Since we only enjoyed a quick tour with my sister here I can't comment on the food and service but everything looked nice and the place has always had a good reputation.

Like all Fairmonts we have visited, service is a premium and they go above and beyond to make sure…read moreyou are happy. Breakfast was included in our rate, and while service was very slow at breakfast, they checked on us frequently, and as a team tried their best to rectify that. I appreciated the effort and everyone chipping in to make sure things were done on time. We had a nice cabin by the lake and it was worth the upgrade cost. Huge cabin with very comfortable bed and nice bathroom counter room. A great hotel.

This place is absolutely amazing! Level of service from the…read morestaff is 10/10! Beautiful new main lodge and cabins and the grounds are v beautiful! Good views from everywhere. Three lovely restaurants plus bars and a bakery!

I stayed here while in the area, doing some, exploring... ~…read moreChateau Jasper - oh where do I begin? Well, the people who work there are totally nice, and speak English. The hotel itself is really big - and walking the halls down to my room, it definitely had that worn-ski-lodge feel to it. I was off-season, but I can just picture a bunch of high-school kids clomping up and down that hall with ski boots on. ~ The rooms are dated - but clean and big and nice. The whole place is in need of an overhaul, BUT, you are in the middle-of-nowhere known as JASPER, so chalk it up to the EXPERIENCE of the whole country. ~ It's not a short walk from downtown, but not a long one either. You'll manage to stumble home drunk, no problem. ~ Deer are everywhere. They are like squirrels here. You see them everywhere - elk too. If you go here and DON'T see a deer or elk, I would be surprised. I had to shoo some deer out of my way as I crossed the street. ~ The hotel offers a decent breakfast - but it's confusing. I think there is assigned seating or they're supposed to seat you. I went in for breakfast and no one stopped me so I loaded up a plate and put it at an empty table. I went to get silverware and by the time I got back, my plate was gone. Some worker cleaned it up! I was pissed. Like HUH - nowhere are there "rules" printed about being seated or WHAT. I asked someone running around what happened and they explained - kind of - that they seat you or whatever. They sat me down, gave me a menu, I said I just wanted the buffet, and they left. HUH? I grabbed ANOTHER plate and loaded up AGAIN and this time sat down and guarded it with my life. I hated that experience. It made me feel unwelcome. And this is not exactly a happening joint. ~ I like their lounge area - around the corner - big TV and tables you can play cards on. They have a pool table you can play for free- but all of the tips on the sticks are busted and they just don't care - it's there for looks. Kinda sucked since I love shooting pool. ~ Overall it's an OK place to stay - nothing glorious but it's quiet and out of the way from the downtown - (not like it's happening there either but still!)

Nice hotel, lobby, updated interior and deco, remodel bathroom and kitchenette , big size room with…read more2 queen supporting beds. Need anything, call front desk. Restaurant on site. Free parking. Would love to have newer carpet. Fair price in Jasper.

Our tour group stayed here one night Great little place…read moreAwesome beds Nice pillows Spacious. Quiet Clean Great location

Disappointing and chaotic experience at this hotel, noisy rooms, and very poor customer service…read more Book another hotel in Jasper if you can if you are hoping for a nice, relaxed, and quiet stay. We arrived in Jasper on 29/30 June, past midnight, after a 400 mile drive in heavy rain and thunderstorms from Waterton NP. After checking in, a parking space (#13) was assigned to us, however it appeared to be in a narrow spot designed for a compact car (we drive an SUV!), and that may block the exit of other cars. We asked the receptionist if they could assign another spot and they said the parking lot of the hotel was filled to capacity and this (PS # 13) was the parking space "assigned" to us for our stay. We voiced concerns that due to arriving so late we were hoping to sleep in the next morning to get some rest after the long drive, so we didn't want to be woken up in the morning to have to move the car if needed to clear the way for other cars exiting. We were told this was the only parking spot left. The next morning (30 June) around 8 am while I was still sleeping, I received a call in the room from front desk, letting me know that I needed to move the car to a new assigned parking space (??) in order to make way for exiting cars (??) My prediction and worse fears from the previous night have come true! Parking spot #13 proved indeed NOT to be appropriate for an SUV, as we indicated the night before to the front desk staff. Waking us up in the morning to move the car to "another parking spot" seems extremely inconsiderate since the hotel staff were the ones who assigned us an inappropriate parking spot. Why were they assigning us a "new" spot now, when other hotel customers were assigned the SAME parking spot throughout their stay, and we were told at the time of check-in that this was our "assigned" parking spot throughout our stay? Why do customers have to pay the price for hotel staff's mistakes and planning errors? Half asleep I jumped from bed and went to the parking lot to move the car to a newly assigned parking spot as asked by hotel staff. While backing up the car from parking spot # 13, half asleep, and due to fatigue, I accidentally hit a car in parking space 5. All of this could have been avoided if the hotel staff assigned an appropriate parking spot when checking in, one that would stay the same for our entire stay. If parking spot #13 was indeed appropriate for parking an SUV, why was I asked to move the car to a DIFFERENT parking spot, rather than reposition our car in the same spot (#13)? This does not make much sense and indicates random decisions by hotel front desk, resulting in poor customer service and a stressful experience. It is concerning that the hotel staff assign incorrect parking spots due to lack of sufficient parking and poor planning, and then the customers have to suffer the consequences of bad planning on part of the hotel. See pictures showing that parking spot # 13 is for a small compact and was not appropriate for parking a large SUV. None of this would have happened if they planned their parking assignments appropriately and treated customers better. When we called the front desk to bring up the issue to their attention, they screamed at us telling us this is how they handle their business. It is quite clear that at this Inn, customer service and hospitality are NOT the priority for the hotel staff. Adding this to the noisy rooms it makes for a stressful and chaotic experience overall. Adding to our review with relevant information: front desk staff misinformed us that they were asking us to move from one parking lot to another at 8:00 am because we were "parked poorly"; this is misinformation x 3: (1) because parking spot #13 is tiny and confined between the car on one side and the big pillar on the other side so there's not much room either way (see pic); (2) if this was indeed the case, they would have asked us to reposition our car in spot 13, not move to another spot; (3) next day, another car was parked badly in spot 13 but no one at front desk seemed to care (see pic).

I'd stay here again, but in a different room. We stayed in the Miette Suites building in the corner…read moretower king suite. My folks stayed in a lower level queen room with a kitchenette, and that room was way nicer in terms of decor. It was also less than half the cost of the big goofy suite we stayed in, $140 a night versus $350. No dogs allowed in the suites, so add puppy-sitting to that cost, but they are allowed in other rooms. The king tower suite needs upgraded for the price, the decor is dated and just bad: off centre sconces and faded pictures, Chinese theme vases mixed with Italian rococo ones. Just a decorating disaster, feels like stuff was salvaged from the set of a 1970s porno and stuck in here randomly. Why not mountain themes in the decor, why the mixed cheap junk? The whole set up is awkward and unwelcoming. Lots of dead and unused space, silly little on/off gas fireplace, huge bar countertop with no purpose really other than a little bar sink now that the 1970s cocktail scene is a good 50+ years gone. There's only 2 wine glasses, 2 water glasses and 2 coffee cups. The suite feels incomplete, unfinished, and neglected. The best part about this suite is the huge bathroom: great big shower, 2 sinks, jacuzzi soaker tub. Truth be told, I got this suite for the tub, but I was a bit disappointed. The jacuzzi works fine but it's late 1980s style; the jets are not very powerful and the timer is weirdly at the bathroom door where you are guaranteed to accidentally hit it while trying to find the light switch. The tub it set up for 2 people to sit in different areas while resting their heads on tub cushions that are long gone, leaving behind awkward and pokey holsters. Kind of a dated let-down, like the rest of the suite. And why the crappy toiletries - "conditioning shampoo" - really? For $350 a night? All this aside, I liked the outdoor garden, and the facilities, rooms and property are kept very tidy. For a ski town, the place is immaculate. They start cleaning at 0900h, no lie, because of high turn-over. Check in is at 1600h, check out is 1100h. It's a very convenient location, with beautiful views all around, and we never had trouble finding a parking spot close to our room. The hotel was pretty much booked solid but it was never noisy and didn't feel crowded or busy, even over the long weekend. One must book significantly in advance, however, as tour groups stay here. I would definitely avoid higher level rooms in the summer, there is no air conditioning in any of the rooms, even the expensive suites. Fans are provided, but it's doubtful they would suffice on a hot day. We were on the 3rd floor on the second week in October, and the main living area was quite warm, never mind the tower where the bedroom is located. We had the fan on upstairs immediately, and it was only 23C outside. I think in the summer it would be unbearable, but for winter or spring it's perfect. Will try the pool and the onsite restaurant next time!

I booked a room back in September . when my wife and I arrived in mid November, the pool hot tub…read moreand restaurant were closed. This was a very big disappointment for us. when I booked it in September everything was open. it would have been great to have gotten a notice that they would be closed. we feel we never got what we paid for and never enjoyed our anniversary as much as we could have

It's one of my favourite resorts in Jasper! They have very…read morenice cabins! There are multiple trails around the resort! Nice view of Athabaska river in case you would like to enjoy the view and listen to the river and the trees! They have bicycles to rent and you can enjoy a couple of hours ( if not more) doing that! It's close to the town and in minutes you can enjoy what Jasper has to offer! Overall it's one of my favourite places to stay and I have always enjoyed my stay and will definitely go back there and I highly recommend this place!

Five friends stayed in the Columbia King Suite in July for 3 nights. We loved the property and…read moresurrounding area. We had just come from Canmore, where we stayed in a modern condo, and we were excited for the change of pace and scenery. I booked online and opted for the cheese board for when we arrived. We picked up two bottles of wine from the Tekarra Lodge and enjoyed our time in the cabin. Our first night there, the weather was hot, and our room was toasty! No A/C, but the fan we found in the closet worked well. The next two nights there, the temp. dropped significantly, and we were very cozy! Our first morning we did Yoga in the upstairs lodge and it was really wonderful. We also took advantage of the S'mores by the fire one of the nights. Both Yoga instructor and S'mores guy were very helpful with tips and suggestions (Thank you!!). The Athabasca river flows by the cabins. Highly suggest having your morning coffee (starbucks provided to make in the room) or happy hour drinks, river side in one of their many Adirondack chairs. We had a car, but walked into town daily (make a reservation at The Raven). It's about a mile each way, but there's a nice path (suggest bringing a headlamp if you walk back in the dark - after 11pm). There will most likely always be a train, but there's a footpath to avoid it. Our last day we saw several elk in the meadow by the sign for Lac Beauvert on the way to and from town. I didn't find this out until the last day, but you can take the walking path by the river into the woods and pop out by the bridge (where white water rafting trips end). From here you can also walk to Lac Beauvert. We also saw several female elk on our walk to the lake. One thing to note is to make sure you don't leave any food out.

It's one of our favourite places in Jasper! You can…read morecompletely disconnect yourself since there is almost no signal there! :) It's beside the hot spring so if you stay in cabins, it's easy to walk there. The cabins are old but beautiful and cozy. The only issue we have is: our cat who travels with us and they don't allow cats. Their restaurant is awesome! A Greek family is running the restaurant and I have had the best Greek food here! Everything is delicious and high quality! If you don't want the Greek food, they have delicious pizzas and burgers too. In general, I always make sure visiting them when I'm in Jasper and I highly recommend this business! :)

Due to a mixup with hotel reservations in Jasper, we found this "resort" through a Google search…read more I'm so glad that we stayed here...the cabins are nestled in the mountains just down the road from the hot springs, and the surroundings are breathtaking. We stayed in a 2 bedroom bungalow. While not a true 2 bedroom (there are no doors separating the spaces, just sliding plastic curtains), it more then met our needs. There was an eat-in kitchen, bathroom, living room, fireplace...it's rustic but very charming. There is no TV (as you're nestled in the mountains with limited reception), so you may have to talk to your traveling companions (we were still early in our trip so we were still at that point...lol). Check-in was a breeze. Finding our cabin was a breeze. We visited their on-site store to purchase some playing cards, and they had none...but the person at the counter offered us a deck to borrow. It's literally a mom and pop kinda place, with very friendly staff. As it's a good 20-30 minutes outside of Jasper (the drive off the highway to the bungalows is worth it alone), we opted to dine at the on-site restaurant. Service, food, quality, and ambiance were all excellent (who knew you could find greek food in the middle of nowhere). We were told by our server that the resort had just reopened a few weeks earlier, as a storm washed out the only road into and out of the area. The only negative I could think of is that we only booked one night... would have lived to stay for another night or two. Two thumbs up

We stayed in here during a short trip to Jasper. The rooms are fairly standard, queen beds, decent…read moreamount of space, and a very clean bathroom. The beds were very comfortable. Wi-Fi is good. The main downside for us is there are no lifts and we had luggage to get up one flight of stairs. It's also right at one end of town, so a bit of a walk in.

This review is for the service I received from Ada. I was in a pickle of a situation with some car…read moreissues and she not only was compassionate but helped me by providing different solutions and helped me to secure a wonderful and safe place to rest while I waited for my car to be fixed. Peter was also another staff member here that was extremely helpful. It's located next to a Starbucks and convenient to get to all the wonderful things Jasper has to offer. Thanks again, Ada and Peter, for making my stay in Jasper more pleasant!