Everything was great. The room was clean and comfortable. The staff was friendly. breakfast was…read moreyummy. We also had our 2 cats with us and they were also comfortable.

Beautiful hotel! The staff was welcoming and professional. The service in the restaurant and bar…read morearea was great! I hope to stay there again in the future.

I had a wonderful stay at Homewood Suites by Hilton Novi Detroit. The hotel was exceptionally clean…read morefrom the lobby to the suite, and everything felt fresh and well maintained. The suite was spacious, comfortable, and thoughtfully equipped with everything needed for a relaxing stay, including a well-stocked kitchenette and plenty of room to unwind. The amenities were excellent, especially the complimentary breakfast, fitness center, and convenient common areas. Every member of the staff was friendly, welcoming, and eager to help, making the entire experience even more enjoyable. Overall, this hotel exceeded my expectations with its cleanliness, comfortable accommodations, great amenities, and outstanding customer service. I would definitely stay here again and highly recommend it to anyone visiting the Novi/Detroit area. The one hiccup was that the housekeeping is every other day which is fine but it does not happen on Sundays ! It would be appreciated if this is mentioned at check in or posted in the room.

Excellent rooms- incredibly comfortable and clean. The gym was well appointed and maintained. The…read morecleaning staff were positive and paid attention to detail. I highly recommend this location.

Had a nice stay and the Baronette Novi. Convenient location to highway, restaurants and shops…read moreFriendly staff. Clean rooms. Comfortable bed. Relatively quiet. You CAN hear what's happening in the hallways. Large modern lobby area Restaurant/bar in site Small snack shop area Gym Conference rooms Plenty of parking Located adjacent to Twelve Oaks Mall in Novi. **My Hotel Rating Rationale** +1 Cleanliness (Room, bathroom, linens, and common areas) +1 Service (Front desk, hospitality, responsiveness, and professionalism) +1 Bed Comfort (Mattress, pillows, bedding, and sleep quality) + .5 Quietness (Noise levels, soundproofing, and overall ability to rest) +1 Value (Overall experience relative to price, amenities, and expectations)

This is an old hotel. The rooms are old, the furniture is old. Something as simple as providing…read moreelectrical outlets to plug in a computer - you have to pull out the desk, then there are six outlets, none of them work. I had to find an outlet in the wall behind the desk to plug the computer in. Two people in the room, they left one water, one towel, and one wash cloth. I had to call the front desk to get more. The TV was tiling on all channels, they did fix that. Used to be a great place to stay, not any more

This review is only for the event/conference space…read more I wish I didn't live so close cause it would've be a great opportunity to stay at the hotel! We came here for a gala event and was so impressed with the layout, food, and the cleanliness of the space and bathrooms. I'm not sure if the hotel catered the food(salad, salmon, beef, veggies, mashed potatoes, and cookies), but it was pretty good! The bathrooms were spacious and clean throughout the night. They also have complementary pads/tampons on the sink. This is a perfect event for up to 100 people. I'm not sure how $$$ the space was but I could see myself holding an event here!

As a longtime Hilton Honors member, I've voiced my frustrations about confusing or outdated channel…read moreguides at various properties. I'm happy to start this review by saying -- finally -- this location gets it right. The channel guide is straightforward, and the remote has numbered buttons for easy navigation. A small detail, but much appreciated. The room was clean, tidy, and comfortably sized, with thoughtful amenities like a mini fridge and microwave. I especially appreciated the extra charging box on the nightstand, which offered multiple outlet options -- a small touch that made a big difference. Two downsides: my room had a window with a failed seal, which obscured the view. Hopefully, that's a one-off issue. Also, the pillows appear to be fluffy, however when you lay on them they flatten like paper. The hotel features a small but adequate gym for its size and an indoor pool, which is a nice bonus. The location is excellent -- close to plenty of dining and shopping options, but tucked away enough to stay quiet and peaceful. Easy access to the highway makes it a convenient stop for travelers. Overall, a solid stay that hits the right notes in comfort and convenience.

We were in Michigan for work and stayed at the Hampton Inn in Novi…read more While we were staying here for work it was the middle of winter time and non-stop snowing outside. The staff took great care of us and were super attentive. The rooms were clean and the bed was very comfortable! The management team was very friendly and made sure we were taken care of. Thank you to the team here for the hospitality and clean rooms!

We stayed at this hotel for 3 nights during our visit to Detroit . Very clean, free WiFi, free…read morebreakfast, and free parking. Water and coffee are available downstairs as well. Mike and Samantha were great and delivered everything we asked for. The hotel rooms that face the MICHIGAN 5 get a lot of road noise and so ask for a room on the other side of the hotel if you're easily bothered by noise.

When I checked in on 5/11 I was greeted by Gigi at the front desk. She has a contagious smile and I…read moreimmediately felt welcomed. Quick check in process, nice room and amenities. Room was nice, quiet, and comfortable. I didn't take advantage of the amenities, but they looked nice and well maintained. Dinner at Pizzeria Uno was very satisfying. I saw Gigi a couple more times during my stay, and last at checkout. She's just refreshing. Keep her around... I'll be coming back.

We went to the Delta Hotels by Marriott for a Retrouvaille retreat, and were very pleased by the…read morehotel, the food and the conference room. The staff are extremely helpful - we had many requests, all of which were met promptly and with a smile. The food the hotel provided for the conference attendees was delicious and varied. The room was large, clean and the bed was very comfortable. Overall a perfect place to hold a conference!

Older hotel, but newer renovations. Bright, open, fresh lobby with a large bar. The rooms are…read morespacious and comfortable. Very close to our office so perfect for business meetings, there are good food options close by and a shopping area. Staff has always been great here for me, friendly and helpful.

Disgusting! This hotel is dingy and run down although the lobby seems passable. Went into one room…read moreand there was overpowering cigarette smoke. This is a non-smoking hotel. The hallway carpets and walls have stains on them and are very dated. The rooms are pretty much the same. We asked to be moved to a different room and they accommodated us. The staff put some effort into trying to resolve our issues. But the second room was not much better and reeked of a chemical spray they had used to cover up whatever was in there. Thick white chunks were on the curtains. They were live bugs in the room. Carpets were stained. I called Hilton honors to try to help resolve the situation. Sadly they outsource their call center now to the Philippines. It was very frustrating. So sad to see how a once great brand handles their business now. We did not stay. We opted to leave immediately and drove down the street to a Marriott and had a much better experience. Never again DoubleTree/Hilton.

Incredible property with the some of the best staff I have come across. The golf course is a must…read moreplay - absolutely gorgeous.

Excellent service at this resort -- the staff went above and beyond to make our customer outing a…read moresuccess. Jack, the manager, was especially helpful, making sure every detail of our stay was taken care of. Highly recommend for anyone planning a group event.

Very nice property with a helpful staff. The rooms are spacious and clean…read more A few hiccups as this is a new property. First week I stayed here the whirlpool was inoperable due to a missing knob (received email from manager indicating that this was the result of another guest and the knob was replaced prior to my second week's stay). Second week, the system allowed someone to be checked into a room that I had checked into electronically. Issue quickly resolved by front desk, although this meant that I stayed in a studio suite in lieu of a one bedroom suite (studio suite was still very nice, I just like the feel and space of the one bedroom). Leaving today for my third week in a row staying at this property. And, I have booked multiple future stays. I expect my 4 star rating to go up as I become comfortable with this property and as the staff gets some of the kink/ worked out (this property just opened in mid-January). Bonus: the regular pool is heated (pleasant surprise when I went from the whirlpool to the pool).

Hotel was ok in general but we had a major issue. Due to a local soccer tournament, many kids…read moreincluding our own were staying at the hotel. They had no towels available for pool guests and were not very concerned about 20 wet kids walking around the hotel lobby and elevator completely wet. The front desk person put one wet floor sign up. I just hope no one hurts themselves. Terrible customer service and support. We also only had two towels in a room for 4 people. Very disappointed and unsafe.

Thank you Residence Inn, we had a delightful time visiting here over the weekend. We decided to…read moretake a small and short family staycation. This was the perfect place for it. The people working here were very nice, attentive, accommodating, and helpful. And I know they were working very hard, there was a convention here over the weekend and many participants were also at the hotel, so the front desk clerk did a great job trying to help all guests. We got the two bedroom suite. I wanted a true staycation, so since they had a full kitchen, I brought frozen pizza, milk, butter, boxed pasta, chips, s'more kit, snacks, drinks, etc...It was perfect. They have a very nice pool, no hot tub, but that was fine. We spent the afternoon swimming. We took advantage of the kitchen and made all of our food instead of ordering out, but there are plenty of good businesses here I frequent to eat, like K Pot, which is a favorite, Buffalo Wild Wings, or Ford's or Black Rock, all good. We walked around the stores at Fountain Walk then headed back. They have a fire pit, so they turned it on for us and we made s'mores. We also brought a bunch of games to do a family game night. The breakfast the next day was included. It was not bad. I really loved the biscuits, they tasted close to Popeye's, which is a favorite. I also liked that they offered ice coffee and not just hot coffee, so I had that with breakfast. We took a small swim before check out and it was the best time. I would definitely come back here again. I enjoyed all of the accommodations. It was a good place for a family staycation to relax and pretend that we are far away from home.

The worst experience of my life. The room had the most awful odor. The couch arm was broken. The…read morerefrigerator ice maker didn't work. For $190 a night it was a terrible. There was no lobby to check into, just a little desk. I was not impressed at all. I would not recommend this hotel to anyone.