The hotel is nice but i stayed here for a week on a company trip and haven't had room service 1…read moretime always have to get my towels change myself after work nobody come empty the trash

We've stayed here twice now. Clean. Quiet. Staff is friendly. The continental breakfast is an…read moreadditional charge of $5 per guest which I found odd but not a deal breaker.

Rooms are nice and clean and they have shampoo & conditioner in big pump bottles…read more Mini fridge in the room. Remote control for tv didn't work and they had no replacement. Only bad thing is the continental breakfast sucks so don't stay here for that

Stayed at the Hampton Inn on a business trip and everything was fine…read more Online check in was easy, the rooms were clean, the staff was great. They offer a bagged breakfast if you're in a hurry and have cookies in the afternoon. Personally I did not find the bed to comfortable and had trouble sleeping. Overall the hotel was fine.

We Stayed here because it's by the mall and the indoor pool. Turns out they have the greatest staff…read moretoo. Didn't catch the housekeeper's name that was helpful but she was gem. The guy at the counter was David he to was very helpful. He was able to get my mom and I some hot coco and good suggestions on the snacks. Thanks again for the great service.

This hotel is the perfect place for an extended stay. The workspace is smartly laid out with plenty…read moreof storage. The free high speed wifi is the quickest I have ever experienced! Free continental breakfast served every day. They have a pool and their fitness room and guest laundry is available 24 hours a day. The kitchen, while small, is very new with upgraded features. The closets are crazy huge! They have a front hall closet in the kitchen which can double as a pantry if staying awhile. The shower heads are mounted really high-a bonus for tall people but difficult to adjust if you are 5'2"! I can reach on my toes... Plenty of outlets by the beds with USB charging points-one on each side of the bed. Lots of closet space in the bedroom as well. The staff is very friendly and go out of their way to be helpful. The entire place has a very good feeling about it. Very comfortable and pleasant. Very quiet, which was surprising due to the location. I had no traffic noise at all.

Through my travels I have found the Hyatt Place chain to be consistently comfortable with top-notch…read moreservice. The Auburn Hills location is no exception. The room was perfect, with room to sit and watch TV or read. The fridge was colder and roomier than most hotel mini fridges. The staff was amazing, very helpful and friendly. I enjoyed chatting with the desk personnel and felt very welcome. They also put on a great breakfast, something that is getting harder to find. I appreciated the touches to make my stay comfortable and I'll stay here again (it's close to family).

Watt amazing gorgeous love it is awesome beautiful unique exceptional perfect hotels I loveread more

I often work in this area, and I like to stay in the Staybridge Suites that is next door…read more Unfortunately they were completely sold out so I reserved a room here. It turned out to be a very nice stay. My room was clean and comfortable. The bathroom was spotless and the towels were soft and thick. Breakfast was better than average for a Holiday Inn Express, and the breakfast attendant was keeping the food refilled and fresh. The front desk employees were friendly and helpful.

I stayed at the Holiday Inn Express recently after scoring a great group rate as a multi-day…read moreconference attendee. It is easily seen and accessible off main thoroughfares. Parking is complimentary and plentiful. Located near two good, fine dining Italian restaurants too. Check-in was a breeze with the app. I got the room I wanted. It was big, comfortable, and very clean. Appliances and fixtures all worked. HVAC, though disruptively noisy, kept the temperature steady. Room darkening shades worked very well. King bed was comfortable, and an extra blanket and pillow were stored in the closet. Breakfast was not rushed. Standard fare was prepared, and maintained by an amazingly balanced, hardworking woman who additionally kept the tables and space meticulous, and the trash emptied. Check-out was easy. I'm an iHG member so reward points are on the way. Recommended!

Can't speak on the hotel, this review is for the hotel's restaurant, The Auburn Standard…read more Came here because Oakland University had to pivot their usual radio show, which is usually held at Patti Finnigan's on OU's golf courses. So it was a very last-minute plan job to relocate the Coach Kampe's radio show to here instead. The set up of the radio show was great, and there was plenty of seating throughout. Parking was not bad and the lobby of the hotel was modern and updated. The restaurant was easy to find. Inside the restaurant has swanky/modern vibes. Lots of booths along with a large bar. The place did seem a little rundown in areas. But the booths were in good shape along with the tables. Service was not great in the beginning. There was one server and one bartender when we got there. We sat at our table for at least 20 to 30 minutes without anyone ever coming by our table. Which wasn't the greatest when you're trying to entertain an almost 2-year-old. There had to be at least 40+ people dining at the restaurant. My husband tried to order at the bar and we were turned away and said a server would be at our table. Noticed eventually that one of the cooks came out to start taking orders, and another person showed up to help. Once our server came to us, she apologized for the wait and everything from thereafter was great. The menu has a little bit of everything. Some small plates and main entrées. Our appetizers came out in about 15 minutes. Ordered the spinach and artichoke dip, meatball, and crabcakes. Everything was absolutely delicious! My only complaint was the crabcake should've been served with a lemon wedge. The crabcakes were crunchy on the outside and really packed with crab rather than being overly packed with filler and breadcrumbs. The sauce was delicious. The meatball was one big meatball, which had great flavor. The very inside did seem a little undercooked though. The bread with the meatballs was OK. It just tasted like hamburger buns that were toasted. The marinara sauce was good though. The spinach and artichoke dip was creamy and hot. We also ordered a burger and salmon dinner. The fries were absolutely delicious. Had a good crunch on them and they were crispy. Everyone really enjoyed their meals. Thankfully, the bill came out pretty quick and we were able to get on our way. Overall, really impressed with the hotel restaurant. I know these places can have a hit or miss reputation. We definitely come back!

The reservation was messed up- we specifically chose this hotel for the availability of adjoining…read morerooms and the sauna. Sauna was not working, ants(in the winter) around the hot tub. The mattresses were Awful. We could feel the springs. We had to change beds in the middle of the night... the second bed was just as bad. The metal frame was sticking through and the mattresses on both beds were collapsed. The room smelled. For over $200 a night... WASTE OF MONEY. We should have gone to the hotel across the street. When we went to the desk- they were completely unapologetic and unaccommodating. I would NOT stay here again, rethinking the whole chain. Terrible customer service... and yes... I am exhausted after not sleeping! I do not want to even give a star due to the ridiculous customer service.

Worst hotel experience ever. While waiting to check in, I…read moreheard a customer voicing all of her complaints to the front desk and I thought she was crazy. Turns out she wasn't. I should've known something was up when they asked for $100 security deposit, I have never in my life paid a security deposit at a hotel. The elevator and hallways were a mess and gave a sleazy Motel vibe. However, they are under construction, and I figured it would be better when I got to the room. Wrong, first of all we reserved a two bedroom suite with a king and two queens. We were given a two bedroom suite with a king and a queen. Looking around, there was debris left on the floor from the previous guests. But what took the cake was the headboard of my room. I cannot tell you how disgusted I was when I saw what I suspect was sperm smeared all over the headboard. The sheets were dirty with stains and there were more signs of bodily fluids on the shower curtain. I was beyond disgusted. On my way back down to the check-in, there was a group of girls getting off the elevator who looked around and stated that the hotel looked like it was used for sex trafficking. When I made it to the front desk, the worker was extremely apologetic and offered me either a late checkout or another room. I wanted to state neither, but I booked the room under a deal online that was nonrefundable. I told her I would take a new room. The new room was a little cleaner and appeared to be without bodily fluids. However, it still was not the room we booked with one king and two queen beds, and it still had debris all over the floor. It was a horrible night, I could not believe I booked a room at this place. My comfort level was at -50.I placed a chair under the door for extra security and slept on top of the blankets of my bed. I was asked if I wanted to speak to the manager and I stated yes and waited at the front desk, but she did not come down. I left my name and phone number requesting a call and they assured me she would call me right away. However, I did not hear from her that day. I made a call to her the next day at which times she apologized and offered me a room upgrade if I stayed at her location again. Which was laughable at best. I will never stay at one of these properties ever again in my life. I called corporate and filed a complaint and I am currently waiting for a determination. Also, just a heads up that hundred dollar security deposit can take up to three- seven days to be returned.

I was terrified to stay here. When you walk in it looks nice, then the horror begins. You walk over…read moreto the janky a*s elevator that looks like it's from 1843 you take that up to the second floor. Immediately when you walk out of the elevator the walls in the hallway are COVERED in black mold, the trim looks like it's deteriorating, the carpet is disgusting and there are holes in the walls. I felt nothing but uncomfortable during my stay. PLEASE don't stay here, ESPECIALLY if you have children. Looks like a place where sex trafficking would take place. I beg you PLEASE do not stay here.

I had to ask for my room to be changed twice. The sheets were stained. there were stains in the…read morefurniture and floor. Bathroom was not clean. Roach on the wall and yet i still can't get a refund. Staff was not pleasant to my husband and even when changing rooms i still had to ask for the sheets to be changed. Apparently i can't get a refund because i stayed the whole trip. I was forced to stay because i came from out of town and i could not get another hotel. HORRIBLE !! run away !

Friendly check in. Clean room. Bed was nice. The pool is closed CD or the season already but we…read moresurvived. Parked near the door to carry stuff inside (could not find a luggage cart). We would stay again even though the breakfast is waffles and yogurt. (The Burger King down the road is great!!)

My stay at the Marriott was great. The room was nice, clean, and the bed was extremely comfortable…read more The food was surprisingly good definitely a pleasant bonus for me. Overall, I enjoyed my experience and would happily stay again.

I was approached by a very junior Marriott corporation representative regarding our terrible…read moreexperience. My wife asked me what was their corporate response to this stay in Auburn Hills/ Pontiac? I suppose concern but they most likely had not started their investigation. So Why not? As far as any reasonable person would say if what we alleged is true with a foreign odor but specifically marijuana had overcome and infiltrated room..... THEY NEED TO INVESTIGATE. (a month had transpired) We want our money back (points)! This matter is a violation to EVERY public board of health dept. across the country. A night manager and assistant witnessed this and should have been interviewed by Marriott by now. If what I am claiming is not true then why on earth did we suddenly move rooms our last night and around 900 or 10 PM? iMO - When franchising a hotel Marriott corporation naturallyvhas a fiduciary responsibility to their shareholders BUT also uphold  J. Willard Marriott standard. I suppose,  If pot smoking is acceptable in a non smoking hotel then our complaint is not valid. Shame on Marriott for leaving ends open and still not fully investigate. Why waste our time because you are now challenging your good customers credibility. Many years ago a company by the name of a Sears, Roebuck and Company was perhaps the largest retailer in the world. They were listed on the Dow Jones too. Last I checked Sears was replaced by Home Depot and no longer exist in any recognizable  form. Respectfully, Craig (Marriott Bonvoy Ambassador Elite)

Had a great stay. Had a last minute business trip and walked in with no reservation. Melissa at the…read moredesk set me up with a comfortable room. We had our dog and he was welcomed in for a fee. Hotel was clean, breakfast was typical hotel breakfast but hot and neat. Well managed. The nice lady that worked in here would hum and sing and really brightened everyone's morning. I'd stay again.

It was fine. Relatively clean, but kind of old rooms. Meh breakfast, I didn't eat it. Coffee and…read moreTea Available in lobby. Decent gym. Indoor pool. Kind Staff.