Cancel

Open app

Search

Quality Inn

3.4 (42 reviews)
ModerateHotels
Open Open 24 hours

Quality Inn Photos

You might also consider

Recommended Reviews - Quality Inn

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

We saw deer this AM by the river
Vicki H.

We have stayed here before and needed a place again for a few nights. Reading the reviews I was a bit apprehensive, but remembered my last stay so booked under Choice rewards non refundable special rate. I am not sorry. The room is clean, bed extra comfy with nice sheets. There is a river next to the property and we saw deer this AM. COVID killed breakfast...but when it comes back it was nice with eggs and good coffee. The best thing was customer service last night. We were exhausted and the only credit card I have wouldn't go thru ... They let us check in and deal with payment this AM. Very patient and kind about the stressful ordeal.

Love the view we had as we got in our car this morning! Very relaxing :)
Jocelyn S.

We came to the quality inn for our anniversary to stay and get up and shop the day away at Greatlakes crossing. We were in love with the staff from the moment we arrived! The young lady working the front desk was smiling from ear to ear and it was clear she loved her job! We got up at 6:30 am for the continental breakfast (FREE) and were amazed at the variety of food and yet again were greeted with smiles and warm welcomes from the fabulous cook!! Upon leaving our room the next day we had the pleasure of more smiles from the young ladies that were cleaning and all other hotel staff! Hands down the most pleasant staff we have ever experienced in our many years of traveling!! And the rooms were clean, hotel common areas were clean and the hotel is kept up and modernized!! Great find for the perfect place to stay for all future travels this way!!

Check in.
Vinnie S.

Amazing, clean, affordable, clean again! Washable top cover(comforter). Please look at check in pictures and tips posted. The friendliest staff I have ever had at any hotel 5 star and down. Warm breakfast! Which was amazing!! Make your own waffles which my wife has never done and really enjoyed! It was the first time she made something without burning! Lol Please stop in and check it out, they has nature in their backyard. A little river and dam with geese and picnic tables through out. Clean again I can not say it enough. Too many times do I run upon something dingy and nasty at a hotel and this one did not provide the gross findings let alone a simple uncleared bathtub/toilet/fridge. Which by te way they provide fridges in every room along with the normal cable HD TV and talk ceilings which seperated ten from the rest. Be a champ and tip your staff. Cleaners get left out in the tipping world too many times. A+

Clean, comfortable, and roomy!
Marci L.

Excellent place to stay. Quick friendly check in. Good parking. Clean and comfortable room.

Kids enjoying the heated outdoor pool

See all

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of That G.
0
134
16

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Vinnie S.
15
21
41

12 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Business owner information

Photo of Naomi O.

Naomi O.

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Business owner information

Photo of Naomi O.

Naomi O.

Helpful 0
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Andy P.
0
147
9

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nancy P.
35
100
114

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mary B.
0
60
13

10 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

7 years ago

Very Dirty. 1 sausage patty 2 days in a row. Smelled of smoke. Cancelled reservation after one night and booked down the road.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Quality Inn

Review Highlights - Quality Inn

Nothing fancy, but what you need for sleep: average beds, clean, big enough, a desk, TV, fridge.

Mentioned in 4 reviews

Read more highlights

You might also consider

Crowne Plaza Auburn Hills - Cover to a/c unit open with dust flying out.

Crowne Plaza Auburn Hills

(61 reviews)

$$

Can't speak on the hotel, this review is for the hotel's restaurant, The Auburn Standard…read more Came here because Oakland University had to pivot their usual radio show, which is usually held at Patti Finnigan's on OU's golf courses. So it was a very last-minute plan job to relocate the Coach Kampe's radio show to here instead. The set up of the radio show was great, and there was plenty of seating throughout. Parking was not bad and the lobby of the hotel was modern and updated. The restaurant was easy to find. Inside the restaurant has swanky/modern vibes. Lots of booths along with a large bar. The place did seem a little rundown in areas. But the booths were in good shape along with the tables. Service was not great in the beginning. There was one server and one bartender when we got there. We sat at our table for at least 20 to 30 minutes without anyone ever coming by our table. Which wasn't the greatest when you're trying to entertain an almost 2-year-old. There had to be at least 40+ people dining at the restaurant. My husband tried to order at the bar and we were turned away and said a server would be at our table. Noticed eventually that one of the cooks came out to start taking orders, and another person showed up to help. Once our server came to us, she apologized for the wait and everything from thereafter was great. The menu has a little bit of everything. Some small plates and main entrées. Our appetizers came out in about 15 minutes. Ordered the spinach and artichoke dip, meatball, and crabcakes. Everything was absolutely delicious! My only complaint was the crabcake should've been served with a lemon wedge. The crabcakes were crunchy on the outside and really packed with crab rather than being overly packed with filler and breadcrumbs. The sauce was delicious. The meatball was one big meatball, which had great flavor. The very inside did seem a little undercooked though. The bread with the meatballs was OK. It just tasted like hamburger buns that were toasted. The marinara sauce was good though. The spinach and artichoke dip was creamy and hot. We also ordered a burger and salmon dinner. The fries were absolutely delicious. Had a good crunch on them and they were crispy. Everyone really enjoyed their meals. Thankfully, the bill came out pretty quick and we were able to get on our way. Overall, really impressed with the hotel restaurant. I know these places can have a hit or miss reputation. We definitely come back!

The reservation was messed up- we specifically chose this hotel for the availability of adjoining…read morerooms and the sauna. Sauna was not working, ants(in the winter) around the hot tub. The mattresses were Awful. We could feel the springs. We had to change beds in the middle of the night... the second bed was just as bad. The metal frame was sticking through and the mattresses on both beds were collapsed. The room smelled. For over $200 a night... WASTE OF MONEY. We should have gone to the hotel across the street. When we went to the desk- they were completely unapologetic and unaccommodating. I would NOT stay here again, rethinking the whole chain. Terrible customer service... and yes... I am exhausted after not sleeping! I do not want to even give a star due to the ridiculous customer service.

Sonesta ES Suites Auburn Hills Detroit - The Shoppe

Sonesta ES Suites Auburn Hills Detroit

(24 reviews)

$$

Worst hotel experience ever. While waiting to check in, I…read moreheard a customer voicing all of her complaints to the front desk and I thought she was crazy. Turns out she wasn't. I should've known something was up when they asked for $100 security deposit, I have never in my life paid a security deposit at a hotel. The elevator and hallways were a mess and gave a sleazy Motel vibe. However, they are under construction, and I figured it would be better when I got to the room. Wrong, first of all we reserved a two bedroom suite with a king and two queens. We were given a two bedroom suite with a king and a queen. Looking around, there was debris left on the floor from the previous guests. But what took the cake was the headboard of my room. I cannot tell you how disgusted I was when I saw what I suspect was sperm smeared all over the headboard. The sheets were dirty with stains and there were more signs of bodily fluids on the shower curtain. I was beyond disgusted. On my way back down to the check-in, there was a group of girls getting off the elevator who looked around and stated that the hotel looked like it was used for sex trafficking. When I made it to the front desk, the worker was extremely apologetic and offered me either a late checkout or another room. I wanted to state neither, but I booked the room under a deal online that was nonrefundable. I told her I would take a new room. The new room was a little cleaner and appeared to be without bodily fluids. However, it still was not the room we booked with one king and two queen beds, and it still had debris all over the floor. It was a horrible night, I could not believe I booked a room at this place. My comfort level was at -50.I placed a chair under the door for extra security and slept on top of the blankets of my bed. I was asked if I wanted to speak to the manager and I stated yes and waited at the front desk, but she did not come down. I left my name and phone number requesting a call and they assured me she would call me right away. However, I did not hear from her that day. I made a call to her the next day at which times she apologized and offered me a room upgrade if I stayed at her location again. Which was laughable at best. I will never stay at one of these properties ever again in my life. I called corporate and filed a complaint and I am currently waiting for a determination. Also, just a heads up that hundred dollar security deposit can take up to three- seven days to be returned.

I was terrified to stay here. When you walk in it looks nice, then the horror begins. You walk over…read moreto the janky a*s elevator that looks like it's from 1843 you take that up to the second floor. Immediately when you walk out of the elevator the walls in the hallway are COVERED in black mold, the trim looks like it's deteriorating, the carpet is disgusting and there are holes in the walls. I felt nothing but uncomfortable during my stay. PLEASE don't stay here, ESPECIALLY if you have children. Looks like a place where sex trafficking would take place. I beg you PLEASE do not stay here.

Auburn Hills Marriott Pontiac

Auburn Hills Marriott Pontiac

(88 reviews)

$$

My stay at the Marriott was great. The room was nice, clean, and the bed was extremely comfortable…read more The food was surprisingly good definitely a pleasant bonus for me. Overall, I enjoyed my experience and would happily stay again.

I was approached by a very junior Marriott corporation representative regarding our terrible…read moreexperience. My wife asked me what was their corporate response to this stay in Auburn Hills/ Pontiac? I suppose concern but they most likely had not started their investigation. So Why not? As far as any reasonable person would say if what we alleged is true with a foreign odor but specifically marijuana had overcome and infiltrated room..... THEY NEED TO INVESTIGATE. (a month had transpired) We want our money back (points)! This matter is a violation to EVERY public board of health dept. across the country. A night manager and assistant witnessed this and should have been interviewed by Marriott by now. If what I am claiming is not true then why on earth did we suddenly move rooms our last night and around 900 or 10 PM? iMO - When franchising a hotel Marriott corporation naturallyvhas a fiduciary responsibility to their shareholders BUT also uphold  J. Willard Marriott standard. I suppose,  If pot smoking is acceptable in a non smoking hotel then our complaint is not valid. Shame on Marriott for leaving ends open and still not fully investigate. Why waste our time because you are now challenging your good customers credibility. Many years ago a company by the name of a Sears, Roebuck and Company was perhaps the largest retailer in the world. They were listed on the Dow Jones too. Last I checked Sears was replaced by Home Depot and no longer exist in any recognizable  form. Respectfully, Craig (Marriott Bonvoy Ambassador Elite)

Quality Inn - hotels - Updated May 2026

Loading...
Loading...
Loading...