We was head home from Kalamazoo, Mi and had a flat tire about 35 minutes on the road. We called…read moreAAA and they connect me Fisher Bodyshop and Tow. It took longer to get AAA on the phone then it took the tow driver (Mark) to come out to repair our tire. He was very pleasant and knowledgeable and had us back on the road with in 30 minutes of his arrival. Thanks Mark and Fisher bodyshop and tow

Wilkinson's Auto Body is exactly what you want when you need work done on your car. They're honest,…read moreeasy to deal with, and don't waste your time. Communication was solid from start to finish. They explained what needed to be done, handled the insurance side without drama, and kept things moving. No guessing, no chasing people down for updates. The work itself was top notch. My car looks great and you'd never know there was damage. You can tell they actually care about doing the job right, not just getting it out the door. Everyone there was professional and down to earth, which goes a long way when you're already stressed about car issues. There's a reason Wilkinson's Auto Body Shop has such strong reviews. I'd absolutely go back and recommend them without hesitation. Thanks Bryan!

Very professional and knowledgeable. We will definitely use them to complete our repairsread more

I brought my Mazda 5 in to this shop on the recommendation of my insurer (USAA.) It took weeks to…read morefinish, because one of the techs happened to get married while it was there, but they paid for the rental, and the work is world class - It looks new for all intents and purposes. Bonus: they detailed (and I mean detailed!) the interior. Very impressive overall. Also: Amanda (at the front desk) and the gentleman who did the estimate were both friendly, smart, and professional, and did a great job keeping me informed of their progress.

No one ever wants to think about this service...but... I recently was involved in an accident, and…read moreneeded bodywork... Brown Honda Bodyshop to the rescue!! They were awesome from start to finish! The BEST!! We're good as new! Thanks so much!!

Called on a Monday morning because the muffler sounded bad on my car. They had a feeling they knew…read morewhat was bad on our car after my husband explained where the sound was coming from. Typical of the equinox model they said. They were right! Ran the car over within 20 minutes and they had it fixed within two hours. Their bays were full and they were busy but no problem fitting us in. Easy to work with.

For many years I have used Tireman however now owned & operated by Belle Tires their staff seem to…read morefocus ONLY on tires. My sweet old convertible manual transmission just "needs more" attention and so far Mytee has been there for us. They seem to listen and consider multiple options. My four wheeled friend and I hope to have a long relationship with this automotive shop.

Jeff Richards is a beyond awesome Salesman! I will be back I believe for any future purchases I…read moredecide to have! I am extremely happy with my sale, and truly appreciate him taking good care of me! He's honest (which I've found is rare) and he has a wonderful personality! My wife loves her new truck! Thank you Charlie's Dodge for making My sales experience easy and successful, without breaking the bank! Definitely will be recommending you to anyone I know searching for a car. And if you're reading this, get on out to Charlie's Dodge and ask for Jeff Richards!! Thanks Again! Miguel Campbell

I'm updating my review to one star and it would be zero if I could. First, their new telephone AI…read moreassistant Pam is useless. How much were you really paying somebody to sit at a reception desk and answer the phone and send people to the proper department? Even when she transfers you to somebody they don't answer the phone, or you can hear them answer and voices and it hangs up on you. You can no longer leave a message for the service department or sales team. It took me 30 minutes to reach a human to change my appointment in the service department. This is my second car from them, but it will be my last I will look for a new dealership that actually can afford a receptionist to answer the phone. I really didn't think it could go downhill from my first review. The bar was already pretty low, but it managed to be too high for the owners at Charlies Dodge.

I was recently in an accident and needed a place to get my car fixed. I've only lived in the…read moredownriver area for a year, so I didn't know of any body shops off the top of my head. Downriver Body Works was recommended to me, so I decided to have my car fixed there. Doug, the owner, was very friendly and was thorough in explaining to me what needed to be done to my car. His staff was also very helpful with me through the whole process. My wife and I share one car. We didn't have rental coverage with our insurance plan either. Downriver Body Works offers a FREE loaner vehicle for you to use while your car is being repaired. I was very impressed with Doug and his staff, and will definitely (although I hope I never have to) bring my vehicles back to be repaired here.

Terrible customer service , the first time they had my car they had it for a month for minor…read morerepairs . Received no calls or updates throughout the process I had to call to get any information at all . When I went to pick up my car they charged over $1,000 more than their estimate claiming they had trouble reprogramming yett this is a Chevy not a Lamborghini . When I finally did get my car back they scratched up the front of my car in several areas where you could tell they were leaning in doing some work . They said no problem they would take care of it and it would only take a few hours once the parts came in yet they've had this car for 2 days to replace a plastic piece on the front end . Very unprofessional very disappointed in their work would definitely not recommend them to anybody .

People skills are lacking in service write up area. They are just plain rude and don't give you the…read moretime of day.

Engine light came on made appointment two weeks to get in had my car a week still no callread more

Avoid this place lets see why. So i got into a collision and…read morethe first thing Adam does is take a picture and indicates he needs me to let the adjuster know to contact him for estamates. He deemed the car drivable but one light was not working. Two weeks later after my adjuster settled the claim indicated to take the car to the shop. He was complainingg how he has a small shop and estamates wont be done till 2 to 3 weeks. Maybe that applies to small shops . They lied to my adjuster sayingg they made a price quote . So we went to a great body shop, who deemed it was not drivable one light and the cruise control is damaged, tires shaking! That's liability. The new body shop handled this well. This bodyshop for collision should BE AVOIDED due to their lack of professionalism, horrible service. Small shop should not handle the collisions, stick to what you can handle and also learn how to communicate promptly. Dishonest practice is common in this city but glad this happened as now we have a much better experience and we will have insurance company to not recommend this body shop that can't handle cars staying at the location. That's what i was told and i promised to provide a proper review to my team. Also seeing the review from another person keeping the car and not doing theirn job sounds like a nice claim from the insuranceml.

I went in for an oil change. Discovered later in the day that I had been dragging the bottom of…read morethe vehicle because they did not bolt the car on the passenger side. When I called, same day to discuss they tried to blame me for possibly jumping a curb. Not only did this oil change take the longest in my driving time and I have been driving for decades, had countless oil changes and this has never happened to me. I am shocked. Now I have to go back tomorrow and try to convince them to repair. I am disgusted by their lack of customer service, blame game and overall unprofessionalism.