Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

Staying at the Marriott Hotel & Spa on Fallsview Avenue was an unforgettable experience! The moment…read moreI walked into my room, I was blown away by the most incredible view of Niagara Falls right outside my window. It's not just a "room with a view"--it's the view that you see all over social media, but even more breathtaking in person. From sunrise mist to the illuminated falls at night, I had front-row seats to one of the world's greatest natural wonders without even leaving my room. Late summertime is the best time to visit. Slightly cooler temperatures, less people and fireworks every night. The hotel itself was comfortable and the staff were warm and professional. The spa added an extra touch of luxury, making it the perfect balance of relaxation and excitement. If you're visiting Niagara Falls and want the best view possible, this is the place to stay. Worth every penny!

Stay : May 2026…read more Pros Honest Review The lobby area is beautiful, with a great space for food and a bar; The food quality is good in lobby area. The spa is nice, offering a relaxing atmosphere. There is a beautiful Falls view in upper level superior rooms. Hotel Pool stay open to 11 at night. This hotel is close to many food spots, which are walking distance. They have good food at the buffet too in hotel. Cons Defintely not four star as advertised. More like a three star. Upon arrival, there's no welcome drink or immediate help; you have to handle everything yourself with lugguage. which can be hard for those who need extra assistance.They do have a bell hop but very limited . Upon arrival and departure there was one person. The carpet area in lobby and rooms need shampooing badly. Rooms have beautiful views on upper levels , but outdated. The front desk service was mixed; one staff member was excellent, but another rushed me, which is not acceptable when guests are paying their money. The spa charges an additional fee to use Oasis pools/ Jacuzzi; which is unusual for most spas, since they typically include it with the massage services. This additional fee still feels like a drawback. FYI -There are not actually pools in the spa area just jacuzzi and cold plunge, sauna etc. While the pool staff was great, with Kevin standing out, and Beth at the spa being exceptional the pool area is outdated. The ceiling is peeling and looks like a YMCA pool area. In addition , my massage at spa was okay. But no timer was used to ensure guest are receiving their full time paid for. I know I did not receive full time. All spas I have visited , use a timer to make sure you get your full time.

Super safe parking garage and The reception was nice and the room was clean and had a best view of…read moremy life Definitely going back there

Jack Morettie, the concierge at the Sheraton Fallsview Niagara Falls, was truly one of the bright…read morespots of my trip. From the moment I spoke with him, he was friendly, welcoming, and extremely helpful. He directed me around town, gave me excellent advice on things to do, and recommended tours that helped me make the most of my visit to Niagara Falls. Jack was very knowledgeable about the area and even suggested the helicopter ride, which became one of the highlights of my trip. He also provided me with a coupon, which I really appreciated. Because of Jack and one of the other tour specialists, I was able to see and do everything I wanted during my stay. His professionalism, kindness, and genuine willingness to help made my experience even more memorable. I truly appreciate his outstanding service. The 3 star rating was not for him but for the hotel. I would give him more than 5 stars if I could.

This hotel is in a fantastic location. We paid more for a view of the falls and it was worth it…read more Loved being able to see them from the room at night when they changed colors. Our room was recently renovated and beautiful. The elevator situation is pure chaos. We stayed on the 24th floor and often waited 15 minutes to go down. I actually took the steps down a couple times and beat my mom while she waited for the elevators. Just not enough elevators for the number of people there. I can't even imagine how it is in the summer, we went mid-September. Going up isn't as bad because staff control those getting on the elevator ms from the lobby. Skipped the morning breakfast to enjoy Tim Horton's, a quick walk from the hotel. The incline railway tram is right behind the hotel and is a quick, fun way to head to the Niagara Falls visitor center. Parking is ridiculously expensive but half off with a handicap permit. We found it worth it for our needs. Overall a great stay, just frustration with the elevators.

Good hotel! Loved the view of the Falls from our room which is amazing at all times especially to…read morewake up to at sunrise and see the lit up falls in the evening. Rooms are quite spacious and was very accessible for our friend in a wheelchair which is why we booked this hotel. First night was busier and more expensive due to fireworks and there were some others who went to the Taylor Swift concert and Bills/Chiefs game. They charge per person an extra fee so I booked the first night separately and then the next three nights for much less per night as our friend in only stayed the first night. Evening reception and breakfast was nice to have although the hot options were quite limited (no omelettes, etc.) and the eggs were bland with a tough texture. Breakfast was much better at the Embassy Suites I have stayed at pre pandemic but the limited options and lower quality seem to be that this is a much larger hotel. They do manage then crowds well with breakfast and have a traffic light guide of ideal times being early. We got a table easily due to our disabilities. Hotel is very conveniently located near restaurants, shopping, attractions, and the incline railway stops from across the hotel and goes down to Table Rock. My friend in a wheelchair and my wife managed to make it up on the incline railway and arrive before me and the luggage in an Uber from the Table Rock bus stop. They have a Starbucks, Friday's, and mini market in the hotel we used which are handy . There is The Keg that was temporarily closed. My wife and I ate at both the Table Rock House down the incline railway and the Fallsview Steakhouse next door, the latter which had a voucher in a coupon book they gave us. The steakhouse was really good but pricy and the Table Rock House was amazing, a good value, authentic, and locally sourced. Staff is hit or miss. The man checking me in the first day seemed cold and unsure how the re-check in works for the same room, but the second one was friendly. The bellman our first day asked for a tip and we did not have cash, makes me wonder if they are paying their employees enough which is an issue causing strikes at even the best hotels in Montreal (even the Fairmont we stayed at). Maid service seemed to come Sunday and not Monday or Tuesday so they had to come later to help us fold the sofa bed and the staff was responsive by text per them checking in with us. However, Kitch, our bellman leaving was so amazing and got us on a taxi.

Loved it here! This…read morewas my first time ever staying in a bed and breakfast. The owner was on vacation so her son was looking after it while she was away. He was super friendly and inviting. The best part, he is a chef so we had an amazing breakfast every morning (see pics). This b&b is about a 20 minute walk to Clifton hill and the falls. Parking is expensive so I'd recommend walking. The rooms were comfy and the decor was cute. We stayed three nights, one of the nights we stayed in and watched tv in the living room area. It was very cozy and inviting. Next time I go to Niagara Falls I'll be staying here :)

This place is fantastic !! We are still here and can't wait to wake up for breakfast tomorrow, the…read moredeal of the room price can't be beat for so many reasons but a major one is parking ! It's free here and most hotel chains want 40$ a night ! The food is fantastic and the host is wonderful ! We will be back, call her to book !

The Hilton Niagara Falls/Fallsview is a classy full service hotel…read more With multiple restaurants, wine tasting, and easy access to a casino, there's something for everyone and a whole lot to love. Our room - 4258 in the North Tower - offered beautiful views of both falls, a jacuzzi bathtub, separate shower, and a comfortable king size bed. Off site parking was expensive ($62.15 CAD) on a Friday & Saturday, but as a convenience, Hilton offered a free shuttle back and forth. Breakfast is on the 33rd floor of the South Tower. As a Hilton Diamond member the Mr. was given the option of a free continental breakfast or $15 toward something on the menu for each of us. The first morning we chose French toast (meh) and the second we got the complimentary continental offering. It was a whole lot of carbs and a little fruit. We should have shared. Service was friendly, but a little slow. The views were very nice from our window seating. If interested, another option could be the on site full service Starbucks. All in all we enjoyed our stay and would happily stay here again.

Terrible service and execution ruined what should have been a great stay…read more The biggest issue was the alarm clock. It went off at 6:00am even though we never touched it. In 2026, most people use their phones, so having an alarm clock in the room already adds very little value. But keeping one there and not making sure it's reset between guests is just negligent. It introduced a completely avoidable failure point and ended up ruining our stay. It's like having a motion sensor in the room that can turn the lights on in the middle of the night if it isn't reset. It adds no real value, but creates a predictable and completely avoidable disruption for the next guest. There were other issues too: * No pool towels for over an hour. We called as soon as we arrived and were told they were coming, but after waiting more than 60 minutes we gave up and went back to the room. * Elevator delays almost every time. One of four elevators in the North Tower was out of service for the entire stay, so it was constantly backed up. Individually these might seem minor. Together they point to a pattern of poor management and a lack of basic operational discipline. The views and location are excellent, but they're being completely undermined by avoidable service failures. Would not return at current service levels.

I recently stayed here for a few nights to celebrate my birthday and was very pleased with the…read morehospitality I was shown! My room was upgraded with no charge when they found out I was here for a birthday trip and I had this card waiting for me in my room! The pool area was very clean, there was a restaurant attached to the hotel that served delicious breakfast and the staff was very kind & helpful whenever I needed assistance. The location of this hotel is right at the top of Clifton hill so it is walking distance from most of the attractions.

Stayed one night at Victoria Hotel & Suites. Sandra Q at the front desk was amazing . Very…read more friendly and even allowed an early check‑in at no charge. Parking in the back was easy ($25), and the hotel is only a few minute walk to Clifton Hill. Room was clean, spacious, and had a great river view. The trade off is noise: the racetrack across the street had engines backfiring around 1:30 AM, so it's not ideal for light sleepers. The A/C was also loud enough that we turned it off. Good value and great staff, but be aware of the noise depending on which side you're on. -Zuk

A lovely hotel located right off Clifton hill! And not our first time staying at this hotel. We got…read morea pretty good deal for 2 nights stay, and had a wonderful time. The staff are incredibly friendly and accommodating. The front desk has free, freshly baked cookies in the front. Also equipped with coffee, teas, and hot water throughout the day. Our room was clean and cozy, not huge but not too small. Had 2 queen beds to sleep 4 people, a tv, a mini fridge. Complimentary breakfast from 6:30am-10:30am. A very average (maybe below average) gym, with just the bare minimum, but a decent size pool. Just wish there was a jacuzzi or hot tub! 20251228

A great price but we did have our car rummaged through and items taken. A lot of unsavory…read moreindividuals looking through the parking lot and around the building at all times of the day. Room itself was spacious and clean but furniture was worn down and outdated.

Came to Niagara Falls for the weekend for the first time ever and this hotel did not dissappoint!…read moreThe service was welcoming and friendly. Easy check in. If you're driving in, they allow you to unload your vehicle in the front and get settled in your room. We chose to do self parking. I wouldn't say the self parking area is walking distance, so I'm glad they have a updated free shuttle that takes you to and from the hotel 24/7. We went through expedia and got a great price for a room with an amazing view of the Falls. Now, the room is smaller than your typical hotel room, but the view is jaw dropping! The entire wall is a window so you can see it all! A few other things I really liked about this hotel vs other hotels: no nasty throw pillows, no nasty bed runner, no nasty bed skirt, wipeable desk chair, recycling bin. Everything appeared spotless! We did have to call for an iron and iron board, in which came up quickly. And the closet is little to nonexistent. There's a bar connected to the desk with a few hangers. And then there's 2 drawers beneath that. So most things will probably stay in your luggage, which was fine for us. Housekeeping does not bang on your door every morning. If you need more of something, you just call down to the front desk. The observation floor is on 26th floor, same floor as the IHOP. It's self guided with QR codes to scan. Overall I really enjoyed my stay here. I felt like this was the right choice.

We stayed here for two days in a room on the bottom floor without a view. For the price we thought…read moreit was pretty good, room was clean and bonus had a Nespresso machine (we loved this). The front desk was great (the woman working the 3-11 shift was awesome). We didn't eat at the hotel, IHOP seemed over priced (plus we have that at home) and the steak house reviews didn't seem so great either. Would def stay here again.

Checked in 2hours early, quick and easy. Amenities fine: hair dryer, refrigerator, microwave…read more The big complaint is that the wall to the adjoining room seemed to be made of paper. The adjoining door is pretty light as well. We could hear our neighbor talking on the phone at 9pm as well as the person she was talking to on speaker. The party next door started a couple hours later. Impossible for us to sleep. We called down to the front desk around midnight. They called the neighbor and it got quieter for a bit...until more people arrived. We finally got to sleep about 4:30am. Complained again in the morning (afternoon actually by the time we woke up), and they said they would address it. Asked to change rooms but none available. Second night it was quiet UNTIL 2am when they came back to their room. We called down once at 3 and the noise stopped. If this is how Comfort Inn builds their properties, I can say with surety that I won't be staying in one again, ever.

they called and canceled our reservation as we were leaving for the airport. They did not care at…read moreall about the inconvenience. Didn't offer to provide us contact information for local hotels around the same area or help Get us a reservation at another comfort Inn. their attitude was pretty much so bad too bad for you.