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Four Points by Sheraton St. Catharines Niagara Suites

3.4 (29 reviews)
ModerateHotels
Open Open 24 hours

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Beautiful atrium
Jocelyn C.

I stayed at this hotel on a Sunday during Thanksgiving weekend and it was completely deserted. The main atrium was nice with high ceilings and fancy lighting. The restaurant in the lobby was closed due to Covid. Check-in was quick. It looked like a makeshift desk than a proper hotel check-in desk. We got a room on the third floor. The room was spacious with two queen-sized beds in one room, one bathroom with stand-up shower, and a separate living room with a couch, TV, desk, microwave and fridge. I wanted to like this room/hotel, but there were a few major faults. #1 - the glass shower doors didn't close, they kept on sliding towards the center. I had to call maintenance to come and fix it. Honestly, the hotel was probably at 1% capacity, if even that, could they not have inspected the rooms before giving customers the room key? Next, and the most important, was the bedding and pillows. Both were horrendous. My body ached after sleeping on the soft lumpy bed and pillows that had next to no fillings in it. I travel quite a lot and have stayed at other Four Points hotels, and this, by far, is the worst one I've been to.

Dirt and mold

I give this hotel 3 1/2 stars. The rooms were comfortable and roomy, but the bathroom was far from clean. There was mold in our shower, rusty dirt in the corners where the shower meets the floor, and gross mold on the corners underside of the Undermount sink.

Lobby
Diane S.

Was pleasantly surprised by the suite option close to Niagara Falls. About 15-18 minutes away from the falls. Appreciated the size of the suite versus a hotel room. Not convenient if you plan to do things in Niagara the next day. We only spent the day and evening in Niagara and it was enough.

Our Room, The Royal Suite
Terrell L.

We walked into the lobby and instantly a warm greeting from the Front Desk staff, Karen, Jill & Kevin introduced themselves as we were checked into our room and made aware of the surrounding area, they made us feel like family. Our room was warm & beautiful, even had a fireplace glowing with heat. The bed was comfortable and inviting and the whirlpool tub was much needed after a long day of travel. Lisa in the restaurant was another ambassador to the hotel and local area, she offered us the menu and specials including local Beers & Wines to complement our meal, everything was Great, until we ordered the Flowerless Chocolate Cake for desert. Now this was Perfect and even Over The Top. Thank you Four Points by Sheraton ! If you are ever in the area, this hotel knows how to treat their guests.

Their shower, which was really good IMO.

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If the two girls behind the front desk spent more time on customer service and not chatting to each other they might get more accomplished

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Review Highlights - Four Points by Sheraton St. Catharines Niagara Suites

e Niagara on the Lake and Niagara Falls were both 15 minute drives) but far enough from the craziness of it all.

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124 on Queen Hotel & Spa - Relaxation lounge

124 on Queen Hotel & Spa

(23 reviews)

$$

The restaurant! We were having a night out to watch White…read moreChristmas at the Shaw. We made a reservation. They kept the reservation. Seinfeld episode. Katie our waitress was amazing. Explained the set up, the new renovation, and history of our spot. Food was perfect. Service was Amazing. Timing. Temperature of the food. The music. The vibe. The set up. All the very best!

I wished I lived closer so I could come here every month!…read more What a wonderful spa in the heart of Niagara on the Lake. My bf and I had a little spa day here. His first time! I'm glad this was his first experience, as this is what he has future spas to compare to lol. Check-in was super easy and fast. We were guided to the change rooms. We came on a Thursday afternoon, so it wasn't too busy. I mostly had the change rooms to myself. Inside the lounge is dim, with soft music it's perfectly relaxing. The lounge offers a great selection of teas. Lemon ginger is my favourite, which they had. They also have espresso pods. Of course they have some spa water, which was super refreshing. The main thing that surprised me was the selection of snacks they had! I've never been to a spa where they had basically unlimited snacks in the lounge. They had granola, cookies, brownies, biscottis and more. My bf received a 30 min massage, which focused on one area and I had a 60 min massage. My masseuse was friendly and very knowledgeable. I would have appreciated a deeper pressure on my legs and arms but the duration on these areas, was so short (as requested) I barely thought to even let her know I'd would like her to go deeper. I did let her know in the beginning though, that I do like a firm and deep pressure. Overall, she was just ok. The experience was still relaxing and she did loosen my neck and shoulders, which is what I was there for mainly. I so so appreciate that she used a hot towel to remove the oil on my back and the back of my legs. I love when spas do this. But I wished she had also done this after she worked the front of my legs and arms. There was so much oil on these areas, it would have been nice to have something to wipe it off. I did end up using the shower, since the oil really bothered me. The showers are spacious and I like that there's an area inside the shower to keep your belongings. I love the fact that they use loccetaine products. The scent they use is so nice. They also provide mouth wash, q-tips, cotton pads, hair ties, combs, plastic bags, tampons and a hair dryer. Check the drawers for the hair ties, combs and tampons. I wish I had checked these earlier cuz I really needed a hair tie lol. Oh and they also provide robes, sandals and towels. A wonderful experience from start to end. I think it also helped that the spa wasn't too busy that day. I'm excited to come back and try more services. Maybe even the hydrotherapy!

Hampton Inn by Hilton St. Catharines Niagara - Guest room

Hampton Inn by Hilton St. Catharines Niagara

(10 reviews)

This is a very nice and comfortable, standard-issue Hampton Inn. It's conveniently located by the…read morehighway and isn't too far away from Niagara-on-the-Lake wine country. It's about a 15 minute drive to the closest winery, so take note. Despite its name, the hotel isn't technically in wine country. If you are expecting a room that looks out on sweeping vineyards, you're going to be sorely disappointed. The hotel is located in a not-so-swanky area next to a Toys-R-Us, a Perkins, and a mall, with a view of the road. There are plenty of chain restaurants and places to grab food, but do not expect a fancy area. This is a place for simple, clean accommodations, but the rooms are overpriced for what you get. Our standard King room was clean and smelled fresh, decorated with appealing and calming blue tones. The bathroom (shower only) was bright and spacious. We made use of the free breakfast (standard fare, nothing exciting) and appreciated the complimentary parking. The staff was friendly and welcoming, but we did not get any recognition nor upgrades for being Diamond members (except for the welcome snack crackers). The free wifi worked well, and the small indoor pool was so adorable (really wish it stayed open later so we could've enjoyed a dip after a long drive). I probably would stay here again if I happened to be passing through the area. It's a good, solid Hampton Inn.

We had a good stay at this hotel! It was a convenient location next to a lot of chain restaurants…read moreand close to downtown St. Catherines and a lot of the wineries in the area. The rooms was spacious, clean, and there was a lot of parking.

C Hotel by Carmen's, BW Premier Collection - Guest Room

C Hotel by Carmen's, BW Premier Collection

(15 reviews)

$$

Went to wedding here recently and beginning with the MOLDY ceremony chairs on the pretty roof top…read moreterrace, there were many details lacking in a proper wedding venue. The venue provided a coordinator to the couple and that person was changed out 5 times in the year long planning. The day of coordinator snapped at guests saying that she already told us to move to our seats once already. After ceremony it was not clear where cocktails hour would take place. Turns out that it was in the same room as reception so most guests went straight to their seats (no mingling.) The cocktails were great - bartender was fast and friendly. The DJ from the venue package declared that he does not make announcements of any kind as well as his set list was very boring and the music did not flow from song to song to keep the energy up on the dance floor. Dinner salad was sporadically dressed- some people our table got dressing while others did not. Food tasted fine - the cheesecake was served scooped like ice cream which is a different presentation from the couple's tasting. The day of coordinator questioned the cold sparks which were pre-approved (lack of communication with prior contacts.) After clarification, the coordinator permitted the cold sparks. Finally the late night buffet served sliders and fries with no condiments (no ketchup at all!!) The venue specializes in weddings and in my opinionl they are doing the bare minimum.

DescriptionEnrico Nicola Mancini known professionally as Henry Mancini was an American composer,…read moreconductor and arranger, who is best remembered for his film and television scores. Wall arts in my room! Amazing idea, here is the best hotel in the Hamilton, very clean and cozy. Highly recommended, fantastic Very cozy restaurant and bar, I like it

Four Points by Sheraton St. Catharines Niagara Suites - hotels - Updated May 2026

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