I was super frustrated with implications trying to solidify my hotel room but Tyler W . @ the front…read moredesk helped keep me calm & rest assured that things were going to get taken care of & they did ! I'm a happy camper now so thank you Tyler . Will definitely return to this establishment

This hotel accepts pets and while I love dogs, I didn't love that my neighbors dog barked ALL NIGHT…read morekeeping me from the sleep I'd hoped for.

Beautiful Home. My true Dream Home. Mrs. Melanie is a lovely Southern Woman. We will be back as…read moresoon as time allows. God Bless

So happy we found this place. With four large adults this is the only way to stay. Minutes from all…read morehighways and attractions and the house is incredibly decorated. The cost to stay here was less then a hotel and ten times the space. Melanie the owner was always texting and calling to be sure we had what you needed.

I would strongly recommend staying away from Hilton Home2 Suites Belmont…read more My family and I stayed at this hotel for nearly 12 weeks due to a plumbing leak at our home. I'll start with the one positive: the housekeeping staff is excellent--very kind, hardworking, and our room was clean upon check-in. Unfortunately, that is where the positives end. At check-in, we were told extended-stay guests receive housekeeping three times per week and were asked which days we preferred. That schedule never happened. Our room was repeatedly skipped or pushed back due to staffing shortages, with priority given to check-outs. This is not the fault of the cleaning staff, who are clearly overworked, but rather a management issue. This Hilton-brand hotel frequently did not have enough linens to service all rooms. On multiple occasions, staff had to ask guests to turn in dirty towels just so more could be washed. There were also times when kitchen dishcloths and towels ran out before they reached our room. In December, a Hilton brand inspector visited, and management clearly knew ahead of time--there was sudden cleaning and painting. One concerning issue involved breakfast sanitation. Normally, there was one shared gallon of milk for all guests. The day before the inspector arrived, this was replaced with individual milk bottles, only to return to the shared gallon a few days later. Management claimed this was a coincidence, which raises concerns about consistency and sanitation standards. There are many transient workers who stay here, and it appears to be the primary clientele the hotel caters to. If that suits your needs, this may work for you. However, if you expect consistent Hilton standards, I would recommend considering the Holiday Inn Express or Fairfield Inn in Belmont instead.

We stayed here for a couple of weeks. The staff is really friendly and helpful. Any questions that…read moreI had they were always helpful. The place is clean, you don't get your neighbors making noise It's quiet. I would stay here again.

My wife and I were in the Belmont / Mt Holly area for a family visit and Aunt's 100th birthday…read morecelebration. We always try to stay here because it's convenient, priced right and is always a great experience. Rooms are very clean and comfortable, well appointed and usually quiet. Breakfast buffet is always nice, though I skipped once to grab biscuits at next door Bojangles. First time ever I have seen an automatic pancake machine - and I just had to try it! Great! Staff is always friendly and professional. And we really enjoy the Holiday Inn Express room supplies of Dove bath products since I tend to have dry skin in cold weather. A great experience as usual.

Awesome stay made even better by Alice and the rest of the staff. Clean, close to the Whitewater…read moreCenter, hot breakfast included and very helpful staff. Alice went out of her way to help get our 4 rooms near each other and answer all of my questions. She even went above and beyond by accepting our DoorDash when we were held up in traffic. Thank you Alice.

Room is stunningly pretty. It truly looks exactly like how it is depicted when booking. The color…read moreand aesthetics are pretty. Hallway I thought had some tasteful art deco designs. Staff is a 12 out of 10. Valet super nice and helpful, check in and front desk staff always efficient and a delight to deal with same for housekeepers or any other staff we met along the way. This is the only hotel I have stayed at in the States that I think their bathroom is about comparable to ours at home. There is a separate space for the commode which offers some nice privacy if 2 are sharing the room. Housekeepers were adorable they placed out toiletries on emerald green cloths on the counter I truly believe the prettiest place in Charlotte to see the sun rise is at the indoor pool and spa area. It is gorgeous. Love that the pool area is more spa pool vibes with spa music. Hot tub is turned on by a button panel on the wall. Inside the hot tub there is a place to turn up or down the intensity of the jets. The hot tub has pretty colors in it from the underwater lighting. There is a great array of seating without feeling crowded. Meticulously cleaned. Like any time of day the indoor pool space was clean. I do like what they use instead of chlorine it was more gentle on my hair and skin. TV is a bit below average. Streaming speed is pretty slow. Limited on which streaming services that can be accessed. Additionally, the volume jumps a lot like the tv can be unable to be heard you turn the volume up and it is good. Then a second later it is super loud. Spouse said most modern tvs have an auto feature that manages this. But this is on Marriott and not the hotel as with some research it showed this is a pretty common issue most folks have about the tvs. We are buying a Roku stick to try and use in the future to access other streaming services we pay for at home. The beds are better than other hotels in the Marriott family but spouse and I still find them a bit uncomfortable. I would like to have them a more memory foam material than the spring with pillow top. Wardrobe was awesome it is a nice size. Lights up when the doors are opened and has a pretty floral scape along the back of it. I was able to keep my carry on sized suitcase in there. Spouse was able to hand my dress and his sports coat and pants for event we were going to. Room had plenty of counter space in the room and bathroom. This was great. Oddly there seemed to be drums that started playing outside at like 9am on Saturday that woke us both up. There was a wedding going on that weekend and I know they had some breakfasts not sure if there was maybe a morning ceremony too? Noise didn't last super long but woke us both up. The windows you can hear a fair amount of noise through from the street. Ordered room service I think 3 times. Very excellent experience each and every time. Each item was cooked perfectly and things like grilled chicken breast were still juicy and not overcooked. My K Lounge review will be separate from hotel but same 5/5. We enjoyed our stay. Staff and overall care of the hotel cleanliness wise made it even better.

Wow. This place was a great experience- not a stay but an experience . Please don't expect a…read morecontinental breakfast at a place like this and yes it is best to just pay for the valet because the parking is limited as the Ritz is right in the hub of downtown Charlotte. The valet immediately made me feel welcomed even though I was completely flustered with my items all over the place. The room was nice with a great view of the city from the window. It came with a fully stocked fridge and full bar but I would have preferred a regular microwave and mini fridge for me to use for my own items. They did supply bottles or cartons of water and the bell hoppers were top notch coming and going. I like how the toilet area was separate from the bathroom space. Unfortunately the linen has that usual industrial smell which is why I travel with my own comfort as you can see from the pic. If you don't have cash to tip, they provide a QR code in the room to tip those that helped you during your stay. The turn down service came with chocolate, the weather forecast, and a bookmark, as I had a book on the nightstand . Overall a great stay.

Our family stayed here for my mother's funeral. I was very impressed with everything. The hotel…read morelooked fairly new- everything was clean and the furnishings and appliances in the room were new and shiny. The room we had (2 queen beds) was actually a suite- a kitchen (with appliances, dish ware/silverware), a living room with TV/couch/chair/desk, the bedroom (with another TV), and the bathroom. The staff were very responsive- especially the manager who took care of our family during a difficult time. I am very appreciative of the service we received here and would highly recommend this hotel.

Hotel is about 15-20 minutes from the airport. The hotel is nice and there are restaurants in the…read morearea and some are walkable, otherwise Ubereats and DoorDash are options. They do offer free breakfast. The rooms are nice and clean. They have a fire pit and BBQ grill on the patio and there is a pool. If ever in the area, stop in and give it a try.

Came here for a friend's 30th birthday dinner. Venue was absolutely beautiful! It was in one of…read moretheir smaller rooms. The chandeliers really made the room stand out. The room was so beautiful that it needed very minimal decor. The food was delicious! Pictured are the two main course options which were the beef tenderloin and herb roasted chicken. The beef was super tender and the sauce on top was divine!

Chaine + Harriott dinner in the Duke Mansion was a beautiful mix of culinary and cocktails. The…read moreservice was outstanding, the food was delicious and the cocktails were good.

Nice hotel overall with clean, well-organized rooms. One thing I really appreciated was that they…read morehave a designated outdoor area for dogs to use, which is always a big plus when staying at a pet-friendly hotel. There is a $75 pet fee, which I don't think is unreasonable--maybe slightly on the higher end, but still fair. We booked a room with a king bed, and it came to about $185 for the night (not including the pet fee). The buffet breakfast looked decent, but at $15 per person we decided to skip it this time. The staff was very friendly and even gave out a small goody bag with Milk-Bones for the dogs, which was a nice touch. WiFi worked well throughout our stay. Overall, I would definitely recommend this hotel. It's conveniently located next to several restaurants, has plenty of parking, and there's no parking fee--which is always appreciated.

I've been a loyal guest at this Hilton Garden Inn for years, but my recent experience has left me…read moreutterly disappointed. During my breakfast visit, the music was so loud that it was almost unbearable. I approached the waitress to inquire about the issue, and she informed me that they frequently receive complaints about the noise level. She had even complained herself to the management, but unfortunately, her efforts were futile. The next day, the situation persisted. I couldn't help but overhear other guests complaining about the excessive noise. Feeling frustrated, I decided to seek help from the front desk. I politely explained the issue to the manager, emphasizing that the music should be used as background noise rather than dominating the dining experience. However, his response was utterly dismissive. He stared blankly at me and, after I finished speaking, simply walked away. In my opinion, his attitude was highly dismissive and unprofessional. Despite spending $1100.00 for my stay, I have made up my mind to never return to this establishment.

I'd describe this hotel as the Spirit airlines of Marriott hotels. It's cheap for several reasons…read more Check-in: The staff gave us an upgrade before we could ask for it. Although they took 15-20 minutes per customer for check-in, the staff were very courteous to everyone. Appliances: They didn't have microwaves in the rooms and the only ones in the hallway were down. A lady tried to get some instant food microwaved for a long time but it was down. I could literally sense her frustration as it was past midnight & all of us simply wanted to go to our rooms & sleep. Security: Their RFID cards were down (like completely) except to unlock the room. We weren't prewarned by the staff so my husband got locked out twice while coming back from the car. They didn't have a reception contact number(so weird), so if he had been staying alone, he'd have been stuck standing outside all night. Breakfast: No complimentary breakfast even for members - only for purchase. Not the fancy kind - ready to eat tubs of Mac & Cheese, cereal etc

Everyone here was very nice and took great care of me . The room itself was old and dated which was…read moresurprising . The bed was comfortable and the shower had good water pressure too . Now for the bad , I stayed above the firepit area which I thought was going to be cool . Instead all I could smell was cigarettes and weed for most of my stay . It stunk up my whole room . So for the 2 days I stayed that was constant. Also the employees park their cars u front at the entrance blocking most of it so u can't get by . For their whole shift . And there is a huge parking lot but they choose to block most of the customers entrance. For the price I tolerated it and just note to self won't be coming back .