I can't say enough good things about this store of Lucchese's in Bozeman. A couple weeks ago, I…read morespoke with Sam on the phone and he was so super helpful with me getting a gift of a Cosimo Leather Backpack overnighted to me. Today, I called the same store and spoke with Jake about a dopp kit I wanted to get. He was amazing as well, to say the least, treated me like family and rung me up as if I were in store, and is overnighting me a new Dopp kit to replace one I've had for over a decade. I'll never stop doing business with Lucchese, as all I've gotten is superb treatment. From the store in Charlotte, to a few of them in Fort Worth and Dallas and now, my amazing interactions with Bozeman, sells me on their brand and quality of service. The quality of their boots, leather goods and clothing is top notch as well. I'm a customer for life, plus that intoxicating smell of quality leather is unparalleled. God bless you guys and gals at these fine stores. You continue to raise the bar for the best retail service I've ever experienced in my life. Blessings from Orlando, Florida (PLEASE bring us a store, haha!) Jay C.

Fantastic service and selection. I love my boots! They are the perfect style and fit for me.read more

John Morris is an amazing hat maker. I actually heard about him from a friend over 25 years ago…read more Last year, traveling around Bozeman, I made an appointment and went in to be measured and order a hat. Yes, is took 12 months, but it was worth every second. My hat is exactly that "MY HAT" & top quality. The fit is perfect. I'm very happy and will order another. In this case, remember, good things, take time. John is simply an artist of western wear!

I ordered a custom made hat from RMHC. John Morris put a lot of time, love, and craftmanship in the…read morehat. Fits absolutely perfect. His prices are fatastic and the quality of his work is beyond compare. So happy with my new cowboy hat.

My husband and I stopped in today looking forward to doing some shopping and purchasing a few items…read morebefore PBR. While browsing, I found a bolo tie I intended to buy and tried it on. A saleswoman with short brown hair and a stalkier build immediately came over and rather sternly told me I hadn't put it on correctly and that I may have ruined it. At first I was taken back, but I explained that I knew how to operate the clasp on the back and understood how to properly put on and remove a bolo, as I'm a local and familiar with them. Despite that, she continued to repeat that I may have ruined it instead of listening to what I was saying. At that point, I simply took the bolo off, called my husband back from shopping, and we left. It was disappointing because we had planned to spend a fair amount of money before PBR, but after that interaction, we no longer felt welcome. Customer service makes all the difference, and unfortunately this experience left us feeling embarrassed rather than appreciated as potential customers. We'll be choosing to support local businesses that make customers feel welcome and respected instead.

My new favorite shop for Western wear in Bozeman. Right on Main Street. They are a showcase for…read moreScully brand Western wear, which happens to be one of my favorite brands! They have traditional items and some that are more modern and fun. Their clothes and accessories are reasonably priced for you get. Meaning that you can get skirts for around $90 and leather jackets for around $150, with leather jacket starting around $300. We loved and tried on several items, and ended up getting a denim skirt for me, a beautiful brown suede jacket with fur collar for my husband, and a turquoise and silver necklace for me, which was half price. Service was extremely friendly. Definitely worth checking out!

The new management at The Buckle (located inside of the Bozeman Mall) has really turned this store…read morearound! Every time I stop in the staff are friendly and helpful, they go out of their way to make shopping fun. Customer service is a big deal to me and I feel this store knows exactly how to make jean shopping a great experience. They have an amazing selection of jeans and apparel, as well as fragrances and shoes! Hands down the best place in town to get your jeans, they even have them tailored for you if necessary at no extra charge!

I have been coming here for years, as has my girlfriend. The guy is a genius at what he does and is…read morealways extremely helpful. He constructed an incredible heel for my girlfriend's favorite pair of boots and gave them another five years of life. Significantly cheaper than the other cobbler in town with none of the intense cowboy attitude. Just a master craftsman trying to solve whatever shoe/boot problems you might have. (Also, have never had an issue with timeliness -- not sure what the one star reviewer is talking about). Also, sells the best (German) insole inserts in town.

I brought in a single leather shoe that had a minor 3-4 inch seem that needed work. Owner told me…read moreit would be ready in a week and gave me a slip and took my phone number. 2 weeks went by and I decided to check in to see what the hold up was. I went inside thinking I had given him the wrong number. He told me he had trouble with it and he would have to glue it. He then recited my phone number and said he'd have it done soon. It has now been 4 weeks if not longer and I have not heard from him. I'm not sure if he needs help or just doesn't care. I haven't gotten my shoe back so now I'm going to buy new ones instead. Enjoy my shoe! I'd try the other cobbler in town.

+ Thankful they had a Garmin charger (Walmart, Target, etc outta stock). A mountainous state gotta…read morebe ready to cover us hiking tourists. - But they've only one kind: USB-C. Not universal for me. USB-A would fit all my pwr sources. - And only one length: 3 ft. Other stores offer in various lengths. - And extortionate. Retail goes for significantly lower than $25. + Still, as it was the only nearby retailer to have a charger in stock ready to swipe off the shelf quick, I'm still grateful. + Pleasant ambience. + Ample parking. . Service speed is decent.

If im gonna be honest the selection at that store was very good but everything there was so…read moreoverpriced that I walked out of there empty handed. I liked the peanuts collection and pets in action wall the most. And I honestly didn't experience the service there.

Would highly recommend AshleyCole boutique! My wife's loves the clothes and I can relax on the…read morecouch while she shops. If you get a chance to meet Ashley the owner she is very good at helping select gifts or clothing. Very few stores have this kind of personal service!

The whole process was awesome! Cindy worked with me to get exactly what I wanted in a custom fit…read moreholster with some difficult mounting options (Belt as well as MOLLE in a leather holster). It turned out beautifully and I get compliments on it every time it leaves the house with me. Thanks Cindy!

I had a hard time finding tan leather gear that I really liked. Did a google search and found…read moreAwlworks. Called the number on the website and talked to Cindy. Placed my order over the phone after taking several friendly recommendations from Cindy. Five days later I had my custom duty belt, handcuff case and keepers. The quality of the hide looks 1000 times better than anything made by AKER or Ted Blocker. It has a really unique, solid, sturdy but classy appearance. The gear is super clean and people always ask me where I got it.