I reached out to Derby City Embroidery to inquire about adding a name to my husband's golf bag, and…read morethey were happy to take a look. The location was easy to find with ample parking. Thankfully, they knew the trick to removing the pocket, making the process seamless. The turnaround time was quick, and the pricing was fair. My husband was equally impressed with the service when he picked up the finished product. We definitely recommend Derby City Embroidery and will be returning for any future needs. Happy to support this wonderful local business! Thank you Rhonda & your entire team!

I came to Rhonda to have some handkerchiefs embroidered for my wedding for family members. I…read morethought I showed up prepared, but since this was my first time getting something embroidered, I didn't realize how ill prepared I was! Rhonda was so patient with me. She walked me through fonts for each individualized handkerchief as well as colors. I'm not good at this stuff and was indecisive, but she offered suggestions to help me out. I couldn't be happier with how they came out. There was some waiting because one or more of the colors were not stocked, but I was prepared to wait and had plenty of time. The price was super reasonable. Couldn't be happier!

First & foremost the work they did was amazing but here comes the bad part. They charged me a…read moresecret fee that was never discussed or quoted to me EVER. I found out about this hidden fee that is nowhere listed on the site or in store after my card was charged. They gave no prior warning at all and have yet to show any evidence of these fees. The fact you charged someone 25% extra without justification makes zero sense. Then to add insult to injury a week later they charged my card again for no reason. Once I accepted they were not going to give me my money back I left it alone. Now today I see another fee literally a week later for nothing. My invoice has been paid in full yet I am still being charged for something I have paid for. This doesn't make any sense to me nor can I fathom how this is even legal. If you do any business with them do not allow them to have access to your card at all. Someone in that facility is either stealing customers information or they are just shady all together. Either way outside of the quality of work this has been the worst experience I have ever dealt with in regards to printing shirts. I do not recommend any one to spend anything with these people and if you do protect yourself in every way possible. Do not fall victim for the fraudulent business practices.

I had a last minute idea to have some Embroidery done but had no idea where to start. I worked with…read moreJim and Alex at KAJES. My first call with Jim ended in him saying"sure, just come on in and act like family" and he could not have been more true. They were incredible!!! I cant say enough good things, Alex was so patient helping me choose colors and designs, and Jim just stopped by every now and then to check on me and see if he could do anything too. They were crazy busy and I ask for an impossible timeline. I explained it was a gift for my sister and it just popped in my head to do. Jim said "we will do everything possible to meet that date for you. And I want to stress I waited really late. Honestly if they do or don't,it doesn't matter. I have not worked with a business that went over and above to make me feel welcome, appreciated and simply nice. I am a lifelong fan. Go see them, they are simply wonderful. Not only their work, but their service and friendliness . Thank you Jim and Alex !!!!!

I ordered two shirts a month and a half ago. They have not shipped, I've called 15 times and…read morenobody's answered or reached back out. This place is absolutely horrible.

The worst print shop ever all there printing is off registration so many lint Mark's in the designs…read morethe shirt literally looks like I got it out of a dumpster behind good will

awesome service and quality! They worked with me so well to get our shirts made for our school…read moreacademic team. Sent me mock ups of the shirt and completed them earlier than expected. Awesome company

From the owner: We are an employee owned company local to Louisville. Our community involvement includes working…read moreclosely with non-profit groups including schools and churches. We look forward to making you part of our family! art@wittrans.comNike Golf, Addidas Golf, Eddie Bauer, Guilden, Jersey, Pro Celebrity, Harrington, Port Authority, Augusta, ProSphere, Teamworks, Allison

I ordered 5 different sets of 8 beautiful cat holiday postcards, on Dec 8, 2024. The live chat…read moretold me twice they would be delivered on Monday, Dec 16, but that wasn't accurate. Original ship email stated Dec 18, which was yesterday. I have called but their phone lines are bottlenecked due to the holidays, resulting in call disconnections. They said my order will be delivered December 20, by 9 pm on Friday. I don't think I'll receive them, sadly. There's insufficient time to prepare and mail them out as Christmas is Wednesday, the 25th. I asked for a full refund and a reshipment, both. I've wasted a great deal of time purchasing from Cafe Press, only to have nothing to show for it.

This company advertises friendly customer service, but what they don't tell you is customer service…read moreis absolutely useless. CafePress also does not stand behind their shipments nor do they make any effort to assist. Unfortunately, the package got lost in the mail 4 days ago at my local post office. Cafe Press uses "UPS Mail Innovations", in which they ship the package by UPS, and UPS hands it off to the US Postal Service. (Why not just use one or the other?) Long story short, tracking shows UPS delivered to USPS. USPS says they never received it and UPS still has it. USPS says to call Cafe Press. I explained to Cafe Press that I need this as a Christmas gift - Christmas is in 6 days. Customer service absolutely refused to budge and told me to wait. She said it's a frequent problem that their packages get lost in the mail and they "usually" show up "eventually". Unacceptable. Meanwhile, if I go onto Cafe Press webpage, today's the last day that I can re-order the same item, pay overnight shipping ($30), and get it on Christmas Eve. Why isn't Cafe Press making good and shipping another one? I understand they didn't lose the package, but if they have frequent problems with this oddball shipping method, it's their own fault for continuing to use it. I will never do business with them again because once they have your money, they could care less about helping you.

Wasn't willing to help our company get a few t-shirts done for website launch...and we are local! I…read moreknew EXACTLY what we wanted and had the artwork but wasn't willing to help. Will spend our money with another local company!

Quick turnaround, competitive prices, and friendly customer service!…read more We often order a large quantity of items, and never have any issues. Highly recommend giving them a call for your next apparel order! Team shirts, fan gear, company gifts, company shirts, or personal. Their online catalog is easy to navigate as well!

They did an amazing job for me with no problems at all. They were on time and allowed as many…read morechanges to the design as I wanted. Super pleased I would highly recommend these guys.

Sprague Excavating, LLC has used this business for many years. They always "get us". We speak the…read moresame language on art, design, and graphics. They have become like family