1. Factory Direct Quality Blinds

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    Factory Direct Quality Blinds

    1.0 (1 review)
    Open • 9:00 am - 6:00 pm

    Services - Factory Direct Quality Blinds

    Window treatment installation or replacement

    Motorize existing window treatment

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    7 years ago

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    Forever Window Screens & Blinds - Logo

    Forever Window Screens & Blinds

    (9 reviews)

    Bridgeport

    The whole installation process took two months to complete. First I called to set up appointment,…read morewhich they come to measure your windows after like two weeks. Then after measuring, she said she will call within 3/4 weeks for an appointment for installation. I waited 4 weeks for an appointment and I continuously called them multiple times to try to reach someone to get my appointment. They ask my phone number and name and never called back. So I finally got the lady on the phone and she tries to end the call quickly and say "she will call me back" . The entire process is extremely frustrating. The guy finally came to install screen and he got it done in less than 5 minutes, literally. Would not recommend them for poor customer service. Installation was good tho.

    Have tried to schedule an appointment for service for 3 weeks. Each time they ask for a number and…read morename to call back but never do. Even recommended to go to a different supplier. I would take their advice and take your business elsewhere. No tracking system or records on file. Only ONE lady seems to have access to the schedule and she always seems to be on "lunch". They are in serious need of: - An online digital system for customer tracking and handling - Scheduling capability to all front line staff - Training on customer relations and handling - A means to request services online with a ticket number and clear call back actions

    Greystone Blinds

    Greystone Blinds

    (5 reviews)

    Government Road

    Can't recommend these guys enough. Super helpful when choosing the fabric density's we needed for…read moreour various windows. We got the motorised with the smart hub. They work great and very competative pricing. And to top it all we ordered Thursday morning and all 13 blinds were fitted and working by Saturday pm! :)

    + Fast response. I requested a quote on Yelp from several blind companies on the Canada Day…read moreweekend. Greystone was the first to respond within 10 minutes. All my subsequent messages were responded to within an hour. I am impressed by their responsiveness. + One of the few blind/shade retail stores that also provide repair services in Vancouver. I have a 2-year old roller solars shade in my home previously installed by the building developer. The metal chain of the roller shade came off track and was tangled, resulting in the roller shade to be stuck and not being able to be closed. Most blind companies Who responded only install new blinds/shades that you purchase from them. Greystone is the only one who offers the repair services. + Short wait time. I contacted Greystone on Friday and was able to get an appointment on Monday. Another company that offers the repair service has a 2-week waiting list. The Greystone technician was able to fix the off-track and tangled chain promptly so I could get a good night sleep with no city street light shining from outside again. + Prompt service. The technician communicated with me regularly on the day of the appointment. I received a call 30 minute before my appointment. When the technician couldn't find the building, he contacted me to confirm the address. I was given a one hour window for the arrival time, as opposed to the 4-hour window from other repair appointments. The technician arrived on time and fixed the blind within 30 minutes. The technician Humam was very courteous in all his communication. + Good quality work. The technician Humam did an excellent job. My roller shade can be closed and opened smoothly again. - Cash only. But they sent me a receipt. The quoted price included the tax. So I paid exactly what was quoted. + I would recommend Greystone Blinds to others who need installation and repair services for their roller blinds and solar shades.

    Factory Direct Quality Blinds - blinds - Updated October 2026

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