It's never fun coming outside to see your window shattered on the ground, but ClearShield helps…read moremake the process seamless for replacement. Within 3 hours of calling about the issue, ClearShield had sent a representative to come and replace my window. We had a little snag (they brought the wrong size window), but they were able to quickly fix this and come to my work location the next day. The whole fix took less than an hour and the serviceperson was extremely kind. Per the invoice it looked like they didn't even charge for labor, so I think I probably should have tipped this guy (which I feel bad about so ClearShield let me know), but all in all a great experience for a lousy issue.

Prompt and professional service. They were able to come to my workplace within two hours of my…read morecall. Joe, the installer, did a great job. Courteous and professional!

I was very impressed with this business. The work on the car was fantastic and despite a…read moremiscommunication on my part they bent over backward to ensure a good customer experience. I will for sure be using them again

I had some repairs done on my vehicle here. Communication was clear and professional. I had major…read moredamage to my hood, front bumper, and driver side fender. After I picked up my car, I was not happy with the results but Don, (General Manager) and his team resolved the matter for me immediately. Don runs a tight ship and a great crew. Would definitely bring my vehicles here if needed in the future and you should too!

We were from out of town and during our college move out day at a local university, our van's rear…read morewindshield window shattered. The window company associated with our insurance does not have any availability to do a replacement until the week after, and we really needed to get back home. A local auto repair shop recommended Mels. The crew from the front desk to their kind installer was able to install a new windshield the next day, without any delays. They also helped with removing some of the shards from the broken window. Their service charges are reasonable given the emergent need for a replacement . Thank you again for helping us out.

THANK YOU ALL! Amazing service from start to finish. Will recommend y'all any chance I get…read more Robin took my call, got me an estimate for repair, & explained my service options. At home service is so convenient! She got me scheduled for the next week, my choice of day, but I got the impression I could have done it even sooner. Chris came out, & did the repair. He was personable, explained the process, & made me feel confident he was the man for the job (he was!). It took him about an hour, then he was on his way, allowing space for the tech to calibrate the windshield. Rob was the one to perform the calibration. I really appreciate that he went above, & beyond to take my car to the shop to calibrate there versus on site, which had sub-par conditions (not Mel's fault at all, of course). Thanks for making this as painless as possible!

Professional and quality work. Recommend. I windshield…read moresomehow ahad a crack in the glass develop on the side and was running in the glass. Had it fixed with if hours from seeing the problem.

1st appt rescheduled by text day b/f -windshield not there. 2nd appt confirmed by them morning…read moreof--noon appt (cust waiting) Told @12:30 they didn't have windshield--might be on truck between 2-4 ..or not. (?) If on truck but not there til 4 can't install that day b/c 5 pm close time and it takes 1 1/2-2 hours to install. Took Uber home @12:30 got call @2:40 install complete (WTH?) Had to Uber back next morning. Told by mgr Matt Eggleston that warehouse @ location suddenly closed & all staff laid off by corporate day of appt. they didn't know where anything was.... He agreed to pay for my Uber trips (I paid tips & upgrade) but then only sent check for 1 trip b/c (direct quote) "unfortunately we have parts issues all the time" ?? But had email from him on 6/12 "can I please get your address for the Uber reimbursement". I would avoid this company-sounds like it's failing. Wonder how they would handle it if you had a poor installation problem?