I agree with the other reviewer that stated this place is a mess with as far as billing and insurance goes. They make errors and then will cancel all your appointments until they can sort their mess out, not caring one iota about your condition going downhill due to missed visits. Worse yet, you may not find out they canceled your appointment until you show up.
There is no empathy and any voiced disappointment over their mistakes and you may hear some weird story about their scheduling department being down.
They mostly won't answer phones but communicate w/texts.
Dr. Sachi is brilliant and the best doctor there. She is very very skilled and the best I've ever been to with trigger point injections and Botox. Her treatments worked beautifully for me and I was so happy to feel so much better. But alas whoever manages this place yanked the rug out from underneath this amazing care plan several times over and they won't even let you pay privately due to insurance contracts.
Pros: Dr. Sachi works there and is the best ever at TMJ, headaches, trigger point treatment. Truly a great doctor and very gifted.
Cons: Very disorganized management. Insurance issues and much confusion so at any time your appointment may be cancelled.
If you go there make sure and start to research a plan "B". Ask your doctor, friends, co-workers, dentist who else is around in the specialty so you have a back up plan in place as there is no warning when your treatment may be halted. read more