Lisa Cadiente is absolutely amazing. She's classy and so much fun. She is professional, talented, dedicated and I trust her with anyone I have ever referred her to. Her skill is cutting edge and she is very knowledgeable and exceptionally artistic! Lisa is the only one I would trust with my friends and family. I have dangerously sensitive skin and with a very rare skin autoimmune disorder. I can't afford contamination, a mistake or allergic reaction of any kind. I could be hospitalized for a long time. I told her my condition and concerns when I first went to her. I've always scared off every one else but Lisa went the distance just for me! She consulted with my dermatologist and did lots of research on the illness on her own time! To those I've referred, they have always returned and said thank you so much for referring her to them. I can always count on that. It's always the same, they fall in love with her. She's done weddings that I have attended and referred her to and the Brides and Bridal Party look absolutely exquisite! I ran into her at a fashion expo in The City awhile back (San Francisco) and found out she had done the entire shows models make up and waxing. All those designers trusted her to be amazing and those models were spectacular. I have discovered that she, during her long career, has been flown all around the world to do shows and teach seminars to professionals on technique. Not to mention all the movie stars she has on her walls at Faces Salon as friends and clients. When it comes to skin Lisa is the first and the last word for my circle and anyone I can talk to. Now when I go to the salon I can relax. She's simply THE BEST! read more

If you want to look and feel wonderful and boost your self-esteem, Faces Salon is the place for you! I adore Lisa, Ricardo, and the entire Faces staff. Not only do they offer wonderful services, but they make you feel like part of the Faces family. I started off as a client and ended up fortunate enough to have them as friends. A session with Lisa means working on your inner and outer beauty. She helps you look and feel wonderful. Her facials feel heavenly and my skin is radiant for weeks. Every time I leave, I'm absolutely glowing. When it comes to waxing, lemme tell ya, Lisa leaves no fallen soldiers behind. Lisa makes you feel comfortable and at ease the whole time, even when we're going in for the troops deep in the combat zone. When Ricardo cuts and styles my hair, I get compliments from friends and strangers for three days straight. I actually had a woman at the grocery store ask me if I was a hair model! Hair...model!! Girl!!!! Oh, and they sell amazing products too. I love the Tuel moisturizers and sunscreens and the custom-made, professional-quality Faces brand make-up is fantastic. read more

I have been to Lisa at Faces for probably half a dozen bikini waxes. I absolutely love the wax job and I think Lisa is professional, and friendly. She does a great job with the waxing, I've never seen her do anything I felt was unhygienic. She uses a great wax which she puts on with a tongue depressor, and cotton strips to pull off the wax and your hair. My bikini line looks and feels amazing. I would definitely go back for another waxing, and a facial too. Lisa does a great job. and duh, to the person who said that the person who waxed her did not use gloves: The esthetician cannot use gloves to do the job -- the gloves will stick to the wax and your hair and the whole process would be an uncomfortable mess. I have never seen an esthetician do a bikini wax with gloves on. They wash their hands (as did Lisa) before and after which is how one maintains hygiene. read more

So I have to spread the word about Faces Salon. I'm a regular client of Lisa's and I've been going to her for about 2 years now and let me tell you.... Faces Salon will not disappoint you. The Salon is super cute and after you arrive Lisa always greets you and makes you feel right at home. She'll always offer you something to drink like coffee, sparkling water or tea. I go to Lisa at Faces for her Brazilian wax, and also her Facials. Lisa always makes the waxing experience very pleasant and at ease. The best part is after chatting about whatevers with her for 5 min. You then realize you're all done! It's quick and less painful. The Facials are also amazing. She was very knowledgeable and I came out glowing for almost 2 days! Overall, I'm a big fan of Faces Salon so check it out, you won't be disappointed!! :) read more

I loved my facial. An hour and a half of pure pleasure. First Lisa asked me questions about my routine with skin care. She made some notes and told my about my skin type and the reason for my breakouts in the problem areas. She gave me some solutions for products to help improve the look of my skin. I wanted my skin to improve and mostly wanted some time to relax. Her hands were heated and healing. She cleaned my skin and removed dead cells, blackheads and clogs. My skin was glowing! I asked Lisa where she went to school and was surprised to learn she studied in Europe. I'm very impressed by Lisa and her professionalism. My faces, neck shoulders and feet were like jello. I'm looking forward to returning in eight weeks for another treatment! Thank you Lisa for a well needed treat! Ann read more

To comment on the "double dipping" complaint, they've done this at every waxing salon I've been to and I've had no problems at all. Lisa is THE BEST waxer I have ever had, and unfortunately I don't live in the area anymore so I now have to accept just satisfactory work. But if I know I'll be going to the santa cruz area, I will totally wait to get waxed by Lisa. She is so unbelievably thorough, there are never any "neighbors" left behind. She makes me totally comfortable and waxing can be a pretty uncomfortable experience. It's almost a shame that my first wax ever was from her because I am unsatisfied anytime I go to anyone else. She does such a perfect, PERFECT job, I am surprised to see even 1 review less than 5 stars. Look no further, Lisa is the woman to see. read more

This is the only place I will go in all of Santa Cruz to get a bikini was. Lisa is fabulous! I have been to see her MANY times and not once did I ever see her double dip the wax, she does use both ends of the stick but that's just practical not unsanitary. She is very professional but knows how to put you at ease, she's been doing this for a very long time. She also has a special homemade aloe lotion she puts on afterwards, amazing stuff! Also, just a side note, I've been waxing for years and I have never seen a waxer use gloves, it just gets too messy with the wax and the gloves. As long as they wash their hands before, it's still sanitary. Lisa is very quick and reasonably priced. I won't go anywhere else. She can usually fit you in, in the same day! read more

I have been going to Lisa for years to have my eyebrows done, and a recent experience compelled me to write this review. I went to an event at Nordstrom's in SF, the national makeup artist for Chanel was doing makeup consultations. If you've ever had your makeup done at a counter like that, you know they put a ton of makeup on you, and find a product for every part of your face. Well, this famous and talented makeup artist took a look at my face and said, "Your eyebrows are fabulous, no need to do anything to them." I replied, "That's why no one touches my eyebrows but Lisa." Her skill and perfectionist approach are unparalleled. I've also taken to getting facials when I get my brows waxed and tinted, and I couldn't be happier with the result. read more

I'm a huge fan of Faces Salon and have been getting facials and waxings from Lisa for almost 20 years. I moved here from New York City in the early '90's and was looking for a facialist that matched the level of service I was used to getting from Barney's and Bergdorf Goodman and was disappointed that no one met my standards ....until I met Lisa. When I leave her salon I feel like a new person. My skin is fresh, clean and gorgeous and I'm so relaxed. It is well worth every penny I pay her. Her salon is inviting, clean and relaxing and that says a lot coming from me because I am very, very picky. I now take my teenage daughters to Lisa for brow waxings and facials because I trust her care and the quality of her work. read more

Lisa is amazing. My friends and I refer to her as the eyebrow guru. She has never let me down. I've been going to see her for at least 10 years now. This is not one of those ridiculous places that takes you into the back room lit with low mood lights and playing soft meditation music. I mean honestly what is relaxing about a waxing? Please. Lisa makes you feel very comfortable, sits you in a chair, chatting conversationally as she works her guru magic. It is quick, relatively painless, and she even puts on cover up so that when I leave I don't look like I was accosted with hot wax. I am very particular about my eyebrows and feel completely confident every time I visit Faces. Lisa is the eyebrow guru! read more

Lisa is truly a make-up artist in the real sense. My eyebrows are notoriously difficult to wax into a good shape. Most estheticians need to tweeze for 20 minutes after the initial waxing to shape them. I was referred to Lisa from a good friend. She had me looking like a movie star in 10 minutes with no tweezing. It's because she knows what's she's doing. I loved my eyebrows so much I scheduled a make-up lesson. Lisa knew my style exactly without me having to tell her. She made me fall in love with make-up all over again. She knows exactly how to match make-up not just to the skin tone, but to the personality of the user. Her work is professional and top notch. read more

I recently visited Faces Salon on a trip to Santa Cruz. I lived in Santa Cruz 20 years ago and was a client when Faces was one of the only full service salons in Santa Cruz. My recent visit was a reminder why they were able to sustain their success for so many years. Lisa is a consummate professional. I don't know anyone in the business who has more knowledge and expertise in skin care. I have very sensitive skin and she always knows the best skin regime to recommend for me.. She also has done my makeup and brow waxing.She has a gift for not only making you look good but feel good. I always feel renewed and rejuvenated after a visit to Faces. I highly recommend this salon. read more

Waxing with Lisa! Lisa is professional, clean, very well-informed, and extremely thorough. -You will not leave disappointed; if you see any stray hairs at all at the end, she has no problem taking the time to get rid of them. -She DOES NOT DOUBLE DIP; I've watched her many a time and never has she done this. If you're afraid of diseases being passed this way, you ought to better inform yourself, but regardless, she is careful to not do double dip. -Her prices are extremely fair -Did I mention thorough!? I've been to many many salons in Santa Cruz and Lisa is by far my favorite. On top of everything I've already mentioned, she's just a great person and fun to talk to! read more

Faces and Lisa are awesome. Lisa did my first bikini wax. I was so nervous but she put me at ease and talked me through all the way. I don't think I could go through it with any other esthetician. Lisa also tames my crazy eyebrows. She always sooths my skin with her awesome aloe lotion and uses her wonderful cover up with sunscreen on my skin before I leave. My 94 year old mother went to Faces to have Ricardo perm her hair. Lisa and Ricardo made her feel like the Princess she was. She looked fabulous when they were through and Mom was so happy with the results. Going to Faces makes you feel like family. The best salon I have been to ever!! read more

My wax experience with Lisa was the first time I ever had a bikini wax. She was thorough and extremely patient. She explained every step and educated me about the growth cycles of the hair. I was apprehensive at first, but felt calm and in good experienced hands. It wasn't painless but it's like a band aid being pulled off and then it's over. The result was smooth and soft skin. The best part is that my boyfriend was so happy with Lisa's work. Our next appointment is set and the fact that he would trust Lisa to do his man-scaping is a huge step. THANK YOU LISA!!!! read more

Faces is amazing. I've been going here for over 10 years (when it was next to The Buttery and at its current location in Branciforte Plaza), and I've never had anything but an awesome experience. Lisa is a wonderful waxer and knows more about skin care than anyone I've ever met. Ricardo does my cuts and colors and he is absolutely a genius. Plus, when I go in, I feel like family. I live in Los Angeles now and every time I come home to Santa Cruz, I have to go to Faces. It's wonderful, clean, and most importantly a locally owned business. Faces is the best! read more

Lisa did a great job! I've been looking for a good waxer in Santa Cruz for over a year. She made me feel completely comfortable. When she brought me into the room, she allowed me to undress by myself. Other waxers I've gone to will watch me and laugh at me if I ask them to turn around. Also, she used strip wax and not the blue wax, which I thinks works much better. It was probably the least painful wax I've ever gotten. It was also really fast. I got a brazilian done in 20 minutes! Although a bit pricey, I want to go back. I just hope my budget can allow it! read more

I've been going to see Lisa for waxing for almost 5 years now. I went to her in the beginning because she was close to home and I had heard great things about the salon. Since then I've lived all over the country and now live over the hill but still maintain to see her regularly. She's the best! I have problematic skin and have never had an issue with it at Faces. She's quick, efficient, clean and did I mention a total love? I recommend her to everyone I know especially those who have had bad waxing experiences in the past. She's a total pro!! read more

I've been going to Lisa for Brazilians and she is hands down the best waxer I've been to in Santa Cruz. Top 3 reasons why she is amazing: 1) Speedy but lets you breathe in between the pain 2) THOROUGH! She is not satisfied until every hair is gone. Let me say it again, Lisa is above all, VERY THOROUGH 3) Competitive prices. No, this is not your wax-behind-a-curtain $25 Brazilian. But you get what you pay for which is high quality wax, clean technique, hilarious conversation, and a perfect wax job. Highly recommended, needless to say. read more