Luckily, I found Bliss 20 yrs ago and am impressed w the professionalism, cleanliness and overall…read moregreat vibe at this salon. As a bonus, I'm able to get premier products for my hair and skin. Bliss carries Kerastase and Eminence merchandise. These are quality, planet friendly items that I can grab and go after my hair appointment. Competitively priced and well stocked. Bliss is a jewel in Santa Cruz County!!

I can't say enough about every time I come to Bliss hair salon...For one, the vibe is wonderful and…read morefeels so uplifting and warm. But the kicker is how great every operator is that the owner employs. I have never walked away without feeling like I had the best hair cut, the perfect color and we all know how moods can change when we feel our hair is good. It's a winner.

Awesome experience here! I had never had eyelash extensions before and Brittany walked me through…read moreall the different options. I decided on the classic lashes and they look amazing. The appt took about an hour and a half and her office is super cute and comfortable :) also she is a bit less expensive than the other local options and I was able to get exactly what I wanted. 10/10 recommend!!

I have been getting my lashes done with Brittany before her move to Capitola, making that drive…read morefrom Santa Cruz because she is THAT GOOD! I am always coming to Brittany with new lash styles and she delivers with out questions, EVERYTIME! She has fun eye lash colors for special events/holidays as well. She is always quick to respond and fit me in her schedule, when I need emergency fills, in addition to always having the jams during my fill.

I enjoyed deeply relaxing, luxurious experience with Caroline during my exfoliating facial…read more Comfortable lounge/bed, soft music, skilled, effective, soothing, professional hands working magic on my face, neck, shoulders and upper back. Would highly recommend, and look forward to returning soon.

I have had good experiences here in the past, but today that was not the case. I arrived 5 minutes…read morebefore my appointment and didn't get on the table until 10 minutes after my scheduled appointment time. The esthetician didn't ask me any questions about my skin concerns. She then ended the treatment after less than 30 minutes despite the fact I paid for a 45 minute treatment. Very disappointed especially considering I came in to prepare for my wedding next week.

I really like this place. Does exactly what I ask for checks along the way to make sure I'm not…read moreoverboard, and no fuss if I ask for more or small changes. Seat is warm easy to relax and rest on while she gets work done, and great person to talk to I'm wobbly with social stuff but she's safe and cool to talk to. I feel great for months just had the work done 8 weeks ago but family visiting and lots of pictures, and so I really wanted a touch up just in case. She has a lip treatment thing too it was only $5 bucks or something affordable I felt like it was worth it I got an open bite and they dry out pretty fast so it was nice. Photos attached I asked for thinner and got them, and wanted the black tint to be more pronounced in photos although I did brown last time, which looks great too. I personally like the later hours helps a lot with picking hours that don't conflict with my work schedule. Yay and thanks! I'm also in the LGBTQ+ community I know it's dorky to point out, but I always look for it in reviews too to see if a place is safe and respectful. She's cool, and again the work is great. 10 out of 10 recommend.

I will never take my lashes anywhere else! When I moved to…read moreSanta Cruz I tried various places to do my eyelash perm. None of them would give me the lift and dramatic look that I got back home. UNTIL I came across Claudia. She understood the look I wanted and told me what she would do to achieve that. She tried different options and formulas from other places. Claudia gives me a dramatic, strong eyelash lift every time. I am so happy I found my eyelash home. It also helps that she is personable and very sweet! She is off 41st street and I have always found parking on the lot or street.

Doesn't call back. Called twice. Resorted to text. Online…read morescheduling app is not the reality of availability. Is not appreciative of the time spent on that. I had one slip in 10 years, and my boyfriend, whom had a gift certificate, had a very weird phenomenon happen. Wendy works in an area that is congested in the afternoons. We made an appointment for the BF before the heavy traffic. But for some reason flow was stopped. Wendy was able to switch out two clients, as the next was early, however, they went over. He had to get back. We covered that. She offered to credit it. I appreciate that because she does try to get her appointments in AM or early afternoon, so she can get to other commitments (is my experience), so we did not book after 5. Fast forward 4 months. Trying to cram in a visit given I haven't seen her all this time. Got a text from her at 9AM, "Be there in 10 minutes." Oops. Her software system download junk mail that I didn't want so I gave my secondary email; that meant I was not necessarily going to see the reminder, I had had four things I was managing. Home Depot crew just left and she used to be downtown but I'm a loyal soul, 15 minutes away. There was the holiday special event the night before, I trained full time the previous days, with a flight delay 24 hours a week before. I understood missing, and honoring her time for that. I stopped and rebooked, and she said no, no, no to her software openings. Only several days out and only one time, okay. Let me circle back because this is confusing. I did so. The thing is, after, I didn't need the text message later, sounding like Mommy. We were past that. It's not like she only traveled to see me that day that I screwed up. She had appointments all day. But still, she was :-/ and I acknowledged her for that, she had given a clear note about if a no show again no can do. She wrote, "Be timely, I have an appt. after." Yes Mommy. I didn't have a problem with being late, so it was kind of off. No pb. She also tacked on a new fee. That was a little confusing. I thought she would say it when she said the previous blurb, and I did have a credit but that's OK. I told her and she did not like the feedback. I wish she would manage her time that she didn't give the false alarms, I understand that it happened on both ends, and that we were human, I don't think she saw it that way. Actually, your software had an opening after, but that's OK. Maybe you had a personal commitment again, maybe you just say that? Regardless, I called to create alliance with her. I do not think she checks voicemail, and she dropped me, still sounding mad at me that she lives an hour away. Oh Dear.

Wendy's salon space is comfortable, clean, and relaxing. She is a wonderful and highly skilled…read moreaesthetician. Wendy takes her time and uses the most delicious skincare products! A facial with Wendy is a wonderful retreat and a great way to take care of your skin. I recommend enthusiastically!

Took my teen for a haircut with Jamie. She was great ! Really listened to what she wanted every…read morestep of the way. My daughter really liked her and left very happy !

Have you ever experienced a hair transformation that genuinely changed your life? From the moment I…read moresat in Lisa's chair, I sensed something extraordinary was about to happen. Lisa intuitively knew exactly what I needed. After offering her recommendation and ensuring I was comfortable, she worked her magic. It is truly no exaggeration to call it magic. Lisa has a remarkable ability to see you and know precisely how to enhance your best features. With long hair, I had always resisted significant cuts until meeting Lisa. When she suggested removing six inches, I immediately agreed without hesitation. I trusted her expertise completely, and she exceeded all expectations. Lisa not only removed the damaged ends but also helped me release the energy accumulated in those six inches. While it might sound unconventional, after experiencing Lisa's transformative touch, I felt different. I felt lighter physically, mentally, and emotionally, as if freed from a burden. I have never had a haircut so profoundly impactful on so many levels. Typically, I leave a salon with nicer hair, but with Lisa, I feel truly renovated, rebuilt, and ready for all the good things coming my way. And can we talk about how heavenly it is to have your hair washed by Lisa? Her pressure and touch are perfect, and you can genuinely feel the care she puts into every moment. I would happily pay just for her to wash my hair. Now, as amazing as all of that was, I saved the best for last. I have dark brown hair and asked Lisa for a fun change. From our initial conversation, Lisa already had a clear vision. She bleached and colored my hair with a beautiful array of shades that complement my natural color, skin tone, and personality perfectly. Lisa custom blends colors to ensure they are just right for me, creating a unique look that no one else has. My hair is truly a work of art. People constantly compliment it. It is a fantastic conversation starter and a tremendous confidence boost to hear, "You have gorgeous hair," "Your hair is phenomenal," "I've never seen such complimentary hair colors," "I can't imagine you any other way now," "You radiate" every time people see me. It's incredible! My husband now has several cute nicknames for me and absolutely loves my new look. Lisa has upgraded so many aspects of my life: my appearance, my confidence, and the number of positive interactions I have, to name a few. Truly, Lisa has given me the opportunity to reinvent myself and become the person I truly want to be. I LOVE MY HAIR & I LOVE THE NEW ME!

I cannot recommend Nicole enough! She is truly the sweetest person and makes every appointment feel…read morelike a little self-care retreat. Her attention to detail is unmatched, and my lashes always come out perfect. I get the brown wet set. She listens, cares, and consistently delivers amazing results every single time. I've gone to her for almost 2 years now, and the amount of compliments I get on my lashes is insane. If you're looking for someone who's not only talented but also genuinely kind, she's your girl. Also the lashes last so long! So grateful I found her!

I've been going to Arrow Beauty Bar for years and I always leave the salon feeling amazing! I get…read moremy hair done by Abby, she always follows my inspo and gives me what I want while keeping my hair heathy. I've been bleaching for years and even now thats its lighter, its still long and soft. Both locations are amazing, they are always clean and have a good vibe when I'm there, everyone is very nice!

I had an appointment with Abby, and I was very disappointed with my experience. I spent a lot of my…read morehard-earned money on my hair, and for the price I paid, I expected much more care, professionalism, and attention to detail. One of the biggest things that bothered me was leaving the salon with hair color still on my skin. To me, that says a lot about the level of care being put into the service. It comes across as sloppy, rushed, and like you aren't taking the time to be careful with your client. When I'm paying this much money for a professional service, I expect the stylist to take her time and make sure I don't walk out of the salon with dye left on my face and skin. That was a huge disappointment for me. What made it even more disappointing was looking at pictures of other clients and not seeing them leave with color on their skin. It made me wonder why that same level of care wasn't taken with me. If you aren't being careful enough to remove the color from my skin before I leave, it makes me question how much care and attention is being given to my hair as well. I also expected more highlights and dimension. My hair came out much darker than I expected, and when I looked at it afterward, it just didn't have the pizzazz I was hoping for. I felt like what I wanted wasn't completely heard. I understand that a stylist has professional opinions about what is best for my hair, but ultimately I am the client, and I want to feel included and listened to. Trust is extremely important to me when choosing a hairstylist. When I find someone who listens to me, takes care of my hair, and makes me love the result, I am extremely loyal and will continue going back regardless of the cost. I was hoping Abby could be that stylist for me, but unfortunately this experience did not give me that confidence. The haircut itself was okay, but overall I was very disappointed. For me, it's not just about the final color. It's about the care and attention you receive when you're spending your hard-earned money. Unfortunately, I didn't feel I received that level of care. Based on my overall experience, I would not return to Abby and I would not recommend her.