Update: I filed a dispute with my credit card company, which was resolved in my favor. I am also in…read morecontact with the appropriate board regarding both the medical director and the nurse practitioner who co-runs this company. In my experience, my safety concerns were not addressed, and I found their responses to be dismissive and dishonest. I encourage anyone who has had similar concerns to report them through the proper channels. Based on my experience, this practice operates in an unsafe and unprofessional manner, and customer service is nonexistent. Run far away from this place.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Amazing service and very professional! I'm so impressed with how my nails turned out--super…read moresatisfied with the result. Definitely recommending this place!and friendly staff

Great experience! I just had my nails and pedicure done today by Lisa and Jenny. Lisa worked on my…read moregelbuilder refill, she shaped my nails exactly as I asked, thin and natural looking, I have to brag! She listen to my concerns and nailed it! Haha no pun intended. Jenny worked on my toes, and God bless her she was struggling for my ingrown. Painless and gentle with the sweetest and kindess manner. Thank you ladies!!!

I can't recommend her enough! From the moment you walk into her studio, the environment feels so…read morecalming, clean, and welcoming. She truly goes above and beyond to make you feel comfortable and at ease, which makes all the difference during a waxing appointment. Her professionalism and attention to detail are unmatched, and she always takes the time to check in and make sure you're okay throughout the entire process. What really sets her apart is how soothing and relaxed she makes the experience feel--it's honestly the best waxing experience I've ever had. I actually look forward to my appointments with her, not just because of the amazing results, but because of how comfortable and cared for she makes me feel every single time. If you're looking for someone who genuinely cares about their clients and creates a positive, stress-free experience, she is the one to go to!

Amber is amazing. She ensures you understand the process step by step and is very detail oriented…read more I did sugar/waxing for the first time and highly recommend her not only because of the great results but because she is so gentle and makes sugaring a comfortable experience. I will definitely be going back to her.

Alexis provides the best service. Always attentive and great customer service. She make you feel…read morecomfortable like you're at home

Alexis is amazing and always professional. I've been going to her for Brazilian waxes for at least…read more3 to 4 years now I think. I've tried many places prior to coming to her..probably at least 6 but haven't tried anyone else since going to her. She's the best!

I drive all the way from Riverside just to get my eyebrows and lip threaded. I love how it's just…read moreAshita. Let's just say she knows how to get your eyebrows right. I had to get mine reshaped because I would go to places that had different people and they just messed them up. My eyebrows always look so nice and clean. People think that I get them waxed.

If you want to really feel like what heaven feels like, please have your eyebrows threaded by…read moreAshita. Her touch is completely painless and she is so attentive when it comes to her threading. She has been doing my eyebrows for years and I cannot imagine anyone else touching them now! Another truly admirable quality about her that she is such an attention to detail type of person, she herself will ensure there's no hair left and asks your input at every point along the way. I have referred so many people to her and heard the same feedback! You can't go wrong going to her and truly she's turned out to be a cheaper therapist during my visits also! Gem of a person and truly appreciate not just her service but the conversations she has with her clients and truly also supports small businesses along the way. She can totally be your biggest advocate also! Keep up the excellent work Ashita!

I booked an appointment for a youth glow facial through their website. The process was easy…read more My esthetician was Emma. She made recommendations that made sense--versus pushing treatments that would not be beneficial or using products that I would not need (finding a skilled practitioner who looks out for someone is better than anything). Overall, it was a much-needed self-care experience. Two days later, my skin still looks amazing. I will be back. Facial Suite is in a busy center, but parking is easy to find. The decor and atmosphere are classy and calm. Highly recommended.

I took my daughter here for our mother-daughter facial date, but unfortunately, they weren't able…read moreto accommodate us at the same time due to limited estheticians. The space itself was clean, relaxing, and had soothing spa music, which we appreciated. The receptionist was friendly and the esthetician who worked on both of us was kind. However, I felt that the overall service did not meet expectations. From my experience with facials, the technique--especially extractions and massage--seemed limited and not very thorough. It felt more like a beginner-level service. Everyone has to start somewhere, so no offense intended, but it didn't reflect the price we paid. Overall, the experience did not match the cost, which was disappointing. My daughter was also disappointed, and her neck became very itchy on our way home. I really wanted to like this place, but unfortunately, I don't think we'll be returning.

I went to get a waxing service a few times with JessieRose and it went so amazingly painless. She…read morewas super professional and kind. It was never a dull or awkward moment at all, great vibe overall! I got a Brazilian, butt, armpits, and 1/2 legs done, everything went smoothly. She even accommodated for personal issues and was very understanding. I am so sad I moved away, but when I come visit Covina again, I will definitely hit her up. Thank you again, girl you're the best!

Make an appointment on their website. They cater to both men and women--some places don't do both…read more If you can, see JessieRose. She's fantastic. Very professional and careful. Makes an awkward situation less so. She's quick, but thorough. Check out the other services they offer too! Everything is on their site.

Friendly but at the same time very professional. The space is very clean and gives off a vibe that…read moreputs one at ease

OMG! I love Beata! She is definitely the BEST! I am picky when it comes to getting any type of…read moreservice done and like to do my research and was surprised that all her reviews were 5 stars. I knew I had to check this place out. I reached out to her through Yelp and was not expecting her to reply because it was really late, past 12 am. I asked if she had a late appointment available for that day. Super LAST MINUTE appointment and she responded right away. She said she would get back to me in the morning because she had to check. Of course, it's okay! It was so late, I really didn't think I would hear from her until later. When I woke up I had a message from her already with the times she had available. I booked it!! I got there and you have to wait in your car so you text her once you're in the parking. She replied saying I could come in and omg....her place is so nice, cute and classy. She was very welcoming and sweet. I felt comfortable and had a good conversation with her. She offered me a Perrier and also handed me stress balls. I asked if I needed to get my legs and arms done and said I didn't need to yet. The previous person I would go to would always say yes, but Beata didn't try to upsell or make me get extra services I did not need to. Thank you for being honest! Once she was done she handed me an exfoliation glove and also texted me which product to buy. I asked about my next appointment and she said I could just text her and we could book it. I will be going back because customer service is very important to me. She definitely makes you feel welcome and treats you as if she were your friend. Thank you, Beata! You truly are the best, I'm so glad I found you.