I've been coming in every 5 weeks since October and am obsessed. Kassy is amazing & always does an…read moreamazing job; I rotate between brow tint/laminations and lash lift and can't go back! She really makes sure you understand the processes and upkeep to make your services last. I've never had a problem booking. The services are on the spendy end, but are more than affordable given the quality of service. Being right off 35 makes it super convenient to access as well!

Well done result, enjoyable! Spotless, relaxing, pampered. No extra services promoted or pushed.read more

I got my brows done by Maggie and they are so amazing! I love how arched she made them. Just in all…read morelove and appreciate a good brow girl

This place has made me never want to shop at an Ulta again. They used to have 2 girls and someone…read morewas there every day..now they are down to one and have no second girl in site. They have changed their hours from every day to Monday-Thursday, and Saturday. I went on a Thursday and she wasn't there for some reason, wasn't told the schedule and came back Friday...she wasn't there. By this time I was a little peeved. I called today to make an appointment and was placed on hold for 5 minutes and then hung up on. I called back and placed on hold again...5 minutes and I was hung up on AGAIN. I am officially done and over that place! Customer service is hit or miss there. Their products aren't any cheaper than going to Macy's and buying them. They are more convenient, but the fact that they can't get their act together makes that irrelevant.

Staff is wonderful and Julia is great. Very clean salon and I would highly recommend.read more

Got a nice haircut from owner. Friendly gal Not sure how to add enough to get 55 characters.read more

megan was the absolute best at the Burnsville location! She checked in the entire time with me…read moreduring my service and made me feel very comfortable. Will definitely be seeing her every four weeks! The wax turned out great!!! Thank you, Megan!

Anna did an amazing job on my eyebrows!! I went in wanting to keep my original shape and just have…read morea bit of a clean up and she exceeded my expectations! My brows look sharp with an amazing shape! Will definitely be coming back to see Anna again! She was very warm, kind, and knew exactly what she was doing! Love love love

This is my favorite hair salon. Amanda makes everything she touches beautiful. She listens to my…read moreHair goals and magically makes me beautiful! I would also like to compliment Morgan, who is such a wonderful receptionist. She is friendly, professional, and attentive to the needs around her. This truly is my happy place! Plus, I love Kevin Murphy hair products.

The level of professionalism, customer service & the needed skills are top notch here. You are…read morewelcomed, and taken care of. Tiffany Quinn was my stylist. She is a Master Stylist, and does an amazing job.

It's hit or miss depending on who does the service and some of the techs make it seem like it's…read moreyour fault if you're not happy with the results. The manager sticks up for her people and not the clients. I see a tech that I absolutely love, and love the work she does. I pretty much dread seeing anyone else if she's not available to book an appointment with.

My mom recently went to this salon expecting a professional service, and instead left completely…read moredisrespected and humiliated. She politely asked for her nails to be redone because they were not what she asked for and instead of correcting the set like any decent salon would, the staff argued with her and refused. So she rightfully got up and left. Who wants to pay for something they didn't ask for? But it gets worse. The owner chased my mom outside, recorded her, and called the police over a disagreement about poor-quality nails that she STILL paid for. Yes, paid. And instead of understanding her side, the police sided with the business and handed her a fine and community service. This place doesn't care about customer satisfaction they care about money, control, and intimidation. If you value being treated with respect and decency, don't go here. What happened to my mom was unjust and embarrassing, and no paying customer deserves that kind of treatment.

Madi was great! Friendly & Professional. She made me feel comfortable and I am so happy with my…read morewax. I have found my skin care lady! Thank you Madi!

Madi is an awesome person to go to for lashes and facials ! Her facials are my absolute favorite,…read moreher skin care items are a must ! Her salon is very clean and has such a good vibe to it, you won't be disappointed.

I'm not usually someone who leaves reviews for anything, but this time, I just had to share my…read moreexperience. :) I got my hair colored and cut by Jenny nearly a month ago now, and not only am I still absolutely in love with the result, but the reception from other people has been amazing as well. People I've never met before have even told me that my hair looks really cute! She always does such amazing work, and I cannot recommend her enough. Thank you again, Jenny!

Had my hair cut and partial foil yesterday with Kayla, and I want to let you know my hair is…read morefabulous! The color is perfect and the back looks so nice with the blend of blondes. It is seriously perfect. Nice salon, experienced & talented stylists. Friendly environment. ‍

Was surprised to see this location in a strip mall, but the waiting area and check in was adorable,…read moreI loved the fresh light decor. My service was great, so relaxing. I definitely want to do this service again. The water halo sent chills over my body, that was seriously the best! Unfortunately my SILs experience wasn't as good as mine. She did not feel the water halo, her ears were filled with water and her massage wasn't that enjoyable. I'm so sad she didn't have the same service provider as me because she was great! I will mention these are estheticians not cosmetologists so you will Most likely be leaving with rough dried hair that is not styled. If they provided that service done by hairstylists that would be a game changer.

I just left my first (and will not be my last) appointment at Koze. Wow! I wasn't sure what to…read moreexpect but it was so much more than I could have imagined! I opted for the Koze Experience (so the full head spa treatment) and it was the most relaxing and calm I've felt in ages. Every part was lovely--the scalp treatments, the facial, the relaxing massage--all were great. Pro tip: wear socks, my toes got a bit cold. Can't wait to go back! Have already recommended it to several friends! Free parking in a flat lot out front. Small space, does not seem fully accessible from what I saw. Be prepared to take off your outside shoes upon entering.

I always have a great experience here at this Ulta Beauty location. I never have had any…read moreexperiences at their salon, so I can't speak to that. But the customer service at the desk and floor have always been helpful. They always greet me with a smile when I enter and I also appreciate how diverse the staff is. They can get busy especially around the holidays, but they always go through the customers pretty quickly and efficiently. I love how bright and open the space is. There's a lot of color in the displays and they have a huge variety of products. Pretty much anything you need for makeup and skin is located here. Their credit card program is great and there's lots of rewards you can get. I recently brought my toddlers and they loved looking around at everything with me. I also didn't feel judged by the staff for bringing small kids to the shop. It's hard to get out with small kids these days, but friendly staff definitely make it a bit easier. :)

Very poor customer service at this location. Could not find anyone to ask for help. Line at the…read morecheck out was long and there were people standing behind the checkout area able to help but not opening up their register. Not sure why?