My tech was Charlize. I could sense how she spoke and looked at me that this may not be relaxing, but I gave her the benefit of doubt. Left with white dried product in my hairline , nose, and dead skin on my nose. She didn't attempt to remove or cleanse it herself, as I had to request a napkin and again for a damp one. Once I was in better lightning in the lobby area, I needed more napkins to remove product from my hair and nose area. I shared that my nose was the concern area and I believed she focused on everything but that. The massage was not performed well at all, as she tugged on my hair and kept unsnapping my hair wrap. Horrible experience and definitely not relaxing. I could feel that the products were completely removed from my skin after it was heavily layered. She heavily applied some lip cream and once I was done, I noticed that needed to be wiped off as well due to it being a white cream. Plus, my skin is experiencing a reaction after 3min after being serviced. It felt as though she was still in training.
The only highlight was the welcoming feeling and customer service from the tech that was at the front desk. read more