Over the past month, I have flown both through Chicago O'Hare to get to another destination and…read morealso flown a round-trip to and from Chicago O'Hare. One was to see family, and the other was for a vacation as I took in some March Madness basketball games at the United Center. I flew American Airlines for all three of these flights. I flew into and out of Terminal for all of these flights and had a positive experience each time. After all, the slogan of the Chicago O'Hare International Airport is "What We're Made Of." Unlike friends who absolutely hate flying, I enjoy the travel experience, especially when using some helpful tools like CLEAR, Global Entry/TSA Pre-Check, airport lounge membership, and airline status, most of which I was able to enjoy during my Chicago O'Hare visits. When checking in (during my rare travels where I start a journey in Philadelphia), I was able to skip the check-in area if I didn't need to check bags (as I checked in online) on one of my trips, and then this most recent time, I checked in at the priority area for assistance and checking bags. I then went and used Global Entry and CLEAR to skip most of the line at Security while keeping my shoes on (thanks to an American Express Platinum card which comes with credits for both). If I start off at a certain terminal (like Terminal 3, I believe), they won't have CLEAR but should have Pre-Check and even TSA Touches. The airline lounges in Chicago O'Hare are plentiful as there are three Admirals Clubs including a Flagship Lounge and a USO Lounge. The other lounges are in other terminals. I also found it easy to navigate the trams between terminals as I took Uber to my hotel, which I had to take from terminal 2, which was easy to navigate to. I also saw easy signage to get to the car rental area from leaving baggage claim. They have 211 restaurants including vending machines and 142 stores including vending machines. There are also 15 services including Body Chargers, Jabbrrbox (Privacy Pods), Terminal Getaway Spas, The Barber Shop at Hilton Chicago O'Hare, and Yoga Room. You can go to https://www.flychicago.com/ohare for more details about the airport. All in all, it's a great airport and one I do not have an issue with a layover here and there.

T3 is undergoing long-overdue renovations so it's not exactly fair to ding it for having restricted…read morewalkway space, and if you are a slow boi/girl pls for everything that is pure and good do try to keep to the edges so I don't have to swerve around you. I typically don't eat at airports so can't comment on the food other than to say that the last cochinita pibil torta with that blazing-hot habañero sauce I ate at Frontera Grill before they dropped it was the last thing I ever ate there. Nothing else looks good.

We had the opportunity to visit the Flagship Lounge in terminal 3 at O'Hare before a long flight…read more To enter, you must enter through their security where you need to show either a Business Class for First Class boarding pass - without one you can't get in. When you get past the security, you enter a good sized lounge with plenty of food and drinks. Interestingly, every food item is labeled and the labels let you know about any allergens in that item. They also have a stocked bar with various liquors as well as beer and wine. Everything was good. I tried everything I could so the list is long and, frankly, I don't remember everything I ate. All I can tell you is the food was very good. There is plenty of seating, so unless they have a lot of flights going on, you can find a seat. The seating was comfortable and we took a table by the food which we frequented... The wine selection was much better than I expected and I enjoyed some Pinot Noir. This was a great experience - one we don't take advantage of often. So, what I can tell you is it is much, much better than sitting at the gate. :)

Not bad. Probably a 3.5. If I had to rate the flagships I've been do I would these from top to…read morebottom: JFK Soho Lounge DFW Flagship LAX Flagship Chicago Flagship Heathrow So, near the bottom of those but certainly better than all the basic Admiral Lounges and their equivalents on other carriers, and much better than Amex Centurions which are overcrowded, style over substance, and often gated by waitlists. This location is spacious like the other flagships but often has a bunch of people in it. The reason Soho rates above the rest is they gate access to One World Emerald customers only so it's a much more relaxed and considered space. This one allows in Sapphire as well so there's a bunch of bodies in here.

This is a pretty basic airport lounge. The food is limited to cold items from the self-serve…read morefridge - sandwiches and pasta salad. The drinks are also self-serve - beer, wine, liquor.

is there a zero stars?…read more the hispanic lady working the front desk at around 12pm on Dec 26, 2025 is possibly one of the worst customer service and all around humans i have ever come across. clearly a line waiting outside that was being helped by the previous gentleman, who was letting people know information, asking us to line up and that he was letting one in one out due to capacity issues. once this lady came on she just yelled from her seat for people to line up to the left and then yelled constantly to ensure the door slid close. she then sat at her desk while 10-15 people left the lounge and said nothing to anyone waiting in line ti get in. after watching her have a 10 minute conversation with another worker and a few mor people came out i popped my head in and asked, "will you let us know when we should come in to check in" and her response was "no. i don't have a line". which males zero sense since she yelled at us to move the line to the left. an absolutely joke of a customer service worker and likely just a truly horrible person all around. good luck. also, this lounge is truly awful on top of it all. half the machines were put of service, barely any food, and it's basically a spot with chairs, might as well just stay out in the airport area.

Coming here always goes well beyond my expectations, from the greeting to the dining experience to…read morethe comfortable seats and clean restrooms - I can picture myself living in this lounge!! However, they do close at 9:00 p.m: normally but they will extend the closing time if there are delayed flights and this is what we experienced. There is a main bar and a speakeasy type smaller bar that I prefer to go to. The shower rooms are excellent and very clean and are maintained very well. So enjoy the food, the drinks, the wait (you won't mind waiting for your flight). Thank you to Charlie B. For coming out and greeting us on this visit!! FYI, the Polaris at EWR is just as equally nice. But that's another review. :)

Amazing job United! This place really needed an upgrade and I'm glad the mothership hub finally got…read moreit! Holy guacamoleeeeee! About frickin time! We absolutely love the decor..much more high end, classy, and timeless. We love the leather chairs and lounge areas. The addition of the new bar is a plus. Looks like I'm going into a high end bar or restaurant. The dining room looks 100x better than that outdated looking one prior! The wood and shelvings really makes this lounge so sleek. American Express and Capital one lounges finally have some competition! I love how spacious this place is and not crowded! Bathrooms and showers here never disappoint! We love the vibes here. Completely better with all these remodel! Food- 10/10 upgrade!!! The food here makes United Polaris SFO look embarrassing. I recall eating off of paper plates last year at the SFO Polaris lounge which was depressing. The dining room looks like it can accommodate more people than before and it looks so much more classier. We got the Polaris burger, potato soup, shrimp fritter, arancini. Here what I rate them below: Shrimp fritter- 8/10. Yum! Love the presentation. Fritter was perfect. Shrimp pieces were present. Potato soup-8/10 light and refreshing. Need a bit salt. Polaris burger-10/10 short rib burger. Must try here. I could have ate 3 of these. Fries need to just be like normal fries...3 rectangle potatoes didn't mash well with the amazing burger. Like just get normal skinny frites or Curley fries. arancini- 10/10. Perfect. Not too heavy! Cookie skillet- 10/10. Don't get anything else. Strawberry tart- 4/10- the tart was too hard. Need a softer base. Bundt cake- 11/10. Thank you chef for your mom's recipe. Best Bundt cake to mark 100 years. They also had a holiday special for Easter which I never seen in a lounge. They had someone carve lamb and served veggies & potatoes! Yummmm. Lamb was tender but bit dry. Still good. Mash potatoes were perfect. I love how there was a staff passing out drinks and mini pastries. Overall, completely different lounge! Service is top notch here. Michael took good care of us at the dining room. Food came out pretty fast. Happy 100th anniversary United Airlines! We are forever loyal to you if you keep this up.

As a frequent flyer on American Airlines, I often find myself visiting Admirals Clubs before my…read moreflights at airports with an Admirals Club or a partner lounge. While the clubs used to be spacious with decent food and drink offerings and excellent service, the clubs have become much busier with fewer seats available and average food and drink options. It seems that everyone has access to an Admirals Club nowadays and brings their entire families. With that said, this particular lounge is one of the largest locations I have been in, and there are many places within the lounge to relax, do work, grab a snack, or anything else. In fact, for such a large lounge, there were surprisingly open seats here and there where I'm used to smaller lounges without any open seats. There is comfortable seating as well as bar seating and table seating. Also over the last year, I've begun to see the efforts made to improve the Admirals Club membership which includes complimentary hot food throughout the day from soups, Mac and Cheese, sandwiches, meatballs, and breakfast items (not all at once though). There are charcuterie offerings, dessert trays, a salad bar, hot and cold non-alcoholic drinks, snacks, and then house drinks. You can pay more for premium drinks and prepared meals. Access to the lounge is easy to get whether through the Citi Executive World Mastercard with free access for you and up to two guests. You can also pay $175 for up to three authorized users each receiving their own lounge access (with up to two guests). Also, One World alliance flyers with a certain status can access Admirals Clubs. There are also Flagship Lounge and Flagship First Dining locations, which offer much more than just Admirals Clubs. I'm confident that making it easy to get Admirals Club memberships has led to lounges being overcrowded though now that you have to pay for authorized users instead of getting them for free in recent years, that may help. You can also redeem AAdvantage miles for membership or access to the Admirals Club. This specific lounge is also connected to the Flagship Lounge, which is a special elevated American Airlines lounge complete with Flagship Dining options. I look forward to testing this out sooner than later on a future layover at ORD.

Sitting in a lounge waiting for a flight is a much more pleasant experience than waiting at the…read moregate. This admirals club lounge is on the 3rd floor, flagship lounge on 2nd floor. The admiral club has a relatively large area, we prefer to sit at the tables on the left side. A quieter area to sit is located at the chairs to the right of the staff desks, the bathrooms in that hallway are less busy as well. Food options for lunch on a Saturday with very tender and tasty beef, mushroom risotto. There's also salad, fruit, prosciutto, two types of soups, dessert, coffee, tea, and other drinks. I appreciated the option of oat milk for the coffee area due to having lactose intolerance. There's also two bars in the lounge - we didn't partake in any alcohol. There is relatively fast WiFi in the lounge on- there are signs with the Wi-Fi name and password. The staff quickly takes plates and cleans up tables, and food is frequently replenished.

I came here towards closing time and was able to grab a quick snack and some drinks…read more Bar staff was really nice and he made me a few drinks that were quite nice. It was pretty quiet when I stayed, understandable since it was late. I would assume it gets pretty busy. Washrooms are nice and clean.

As far as airport lounges go, this one's okay The main thing to know is that it is a very-very…read morelarge lounge. The reason this lounge was designed as such a large space is due to the fact that there's a lot of people in here. That's just something to keep in mind as a basis for your understanding. In terms of design, this lounge has various types of seating. They have the more comfortable chairs located throughout the various rooms at this lounge. They also have numerous seats that are associated with tables. This is probably best for people like myself, who enjoyed grabbing a quick snack, and having a drink, before it's time to board the aircraft. They also have long desks with charging ports set up for those who want to get some work done. Plus, there are some self-standing seats spread out throughout the lounge area. In terms of food offerings, they have food buffets on two ends of the lounge. Both of these buffets offer a unique blending of Quick-Food, as I like to call it. Is pretty good. I will say, that I've never been disappointed in what they offer. You can always find something to suit your pallet. In terms of drinks, they have drink offerings at both ends of the lounge, as well, in association with the food buffets. There, you can get your expected soft drinks, coffee, and water. If you want alcoholic beverages, you have to go down to the one end of the lounge, where they have a bar. There, they generally have two bartenders. Each of which is happy to give you whatever you want. They often mix drinks, beers, wine, and all that kind of stuff. Many of the drinks are all free. But, if they are, be sure to throw the bartenders a tip. I think that's an important gesture. Some people decide to sit along the bar while they enjoy their drinks. I guess they are just type of people who enjoying hanging out at bars. I don't find out all that comfortable, or appealing, as you're basically elbow-to-elbow with somebody, you don't really know. But, that's just my personal opinion. If I have one complaint about this lounge, it's the fact that it's not really set up for the first class domestic passengers on United. Whereas, is you are flying internationally on United, they use the Star Alliance lounges that are specifically designed for its first and business class passengers. In terms of this lounge, pretty much anybody can get into it, simply by paying a sixty dollar fee. Thus, you get a whole lot of people, Just overwhelming space, without a lot of decorum. Overall, I've been in much better lounges, and I've been in a lot worse lounges around the globe. There's not much to complain about this place, you just have to expect that there's gonna be a lot of people. I have seen it at times midday, when people can't even find a single seat to sit in. So, just keep this in mind.

The Delta Sky Club at Chicago O'Hare (Terminal 5) is one of the bigger and better Sky Clubs we've…read morevisited recently. In terms of scale and aesthetic, it reminds me of the Sky Clubs at LaGuardia (Terminal C) and LAX (Terminal 3), both of which we visited within the past year. Coincidentally, all three opened in 2022, so I guess I shouldn't be surprised that they all remind me of each other. This is the only Sky Club at O'Hare. It's located in Concourse M between Gates M14 and M11. It's big at over 22,000 square feet with seating for about 400 guests. The food, drink, and service were good -- generally consistent with my experiences at other Sky Clubs in recent years. My favorite feature of this particular Sky Club is the Chicago-style hot dog cart. During our visit, it was tucked away near the secondary bar. Our Chicago dogs were authentic and delicious. If I recall correctly, the hot dog guy said the cart was only meant for the lounge's opening; however, it was so popular that it became a permanent fixture in the lounge. Another one of the staff voluntarily asked me which game I wanted to watch on the big screen TV near me and he changed the channel for me. That was nice.

Love the Sky Club at ORD! The common areas and the women's restroom are always clean, and the bar…read moreand buffet areas are modern looking with great views of the tarmac. There is plenty of seating and it has never been annoyingly noisy any time I have been there. The complimentary Chicago dogs at the hot dog cart are also a fun treat!

Respectable United Clubs at COIA, but not anywhere near the quality of Delta…read more.. We try to avoid flying through Chicago when at all possible, but when flying United sometimes it's inevitable. When connecting and if time allows, we usually stop into one of the United Clubs. Overall, decent clubs at COIA... Alright food (but not great) with decent selection, a generally friendly staff, and usually a quiet place to get away from the terminal chaos. Prob the biggest drawback though is the United Clubs tend to get absurdly busy. Nonetheless, not bad clubs, just not on the same level as Delta.

Chicagos United Club can be hit or miss depending on the concourse you are traveling out of,…read morehowever the one located on C was pretty good at 5:30 am...if you don't mind all the families...I like it quiet, sue me. The service is friendly and gracious. Always a nice job.

What a fun place to go to after dinner. Super cozy with a fun menu of appetizers and creative…read moredrinks! Perfect spot for a date night or a girls night out! The service is always on point and the food and drinks never disappoint!

Very cute little trendy place in downtown Northbrook. It is labelled as 'lounge" only you dont see…read morethe actual words 'Next Door" so its a little confusing from that aspect. Its actually the 'Next Door' to Eataco. The drinks are insta-friendly, very cute for pics. I had the lychee drink which was really good with real fruit inside of it. Was at here for a a private party and the good from Eataco was provided, Ive had Eataco before and it's usually really good but a couple of items (elote and quesadilla) were a little bit strong on the salt. The rest of the dishes were good especially if you're a fan of onions!

Great lounge experience! I used the Lot lounge last week when I was flying Turkish airlines…read morebusiness class. I was so grateful when the ticket agent told me I could use the Lot lounge-my online research had let me to believe Turkish passengers used the (dreaded) Swissport lounge. This lounge is gorgeous! I was here in the morning, so the sun was shining through beautifully (though they appear to have tined windows so the sun isn't overpowering). The lounge was not busy (seriously, there were maybe 3 other people), though it did start to fill up as it got closer to my flight time. There's plenty of seating options-comfy chairs, tables, etc. I took a seat at the bar along the back which gave me a great view of the runway (my favorite!). The food was fine-nothing outstanding but nothing horrible. They did have a decent variety of hot food and cold food, including some Polish items. They also have a fancy coffee machine, which I used to get a latte. They also have a nice bar, and when I was there a bloody Mary station, which was a nice touch. Service was a little slow-there wasn't someone staffing the bar at all times (possibly because it was early morning?), so sometimes I had to wait a bit to get a drink. Not terrible, but I did notice. They had a special for fall, an apple cider mule that was delicious. Overall, a great lounge to use before a long transatlantic flight. It was gorgeous and the food/drink was good.

Been twice now. Hand them my boarding pass only to be told both times only Star Alliance gold gets…read morein which I am. They don't bother looking at their system. Make you get out your phone to show you're gold. Then they're still not happy to let you in.