This staff gave me a Wow moment. They were courteous, helpful and friendly. The store manager I…read morebelieve Julian was so nice and very knowledgeable. The young lady that helped with my eye exam was extremely nice and helpful. All of my questions and concerns were answered. The Dr was extremely helpful with giving me the information I needed about my eyes. I was at this store last year and wasn't sure I would come back this year because it was different people and they were not as helpful or nice as this staff was this year. I highly recommend this store if you are looking for eye exam or just nice designer glasses. The prices were fair and you really did not feel like you were being pushed into buying something you didn't want. I give it 10 stars!!!!'n

After paying over $600 6 months ago for new glasses and frames, the glasses are falling apart. i…read morewent in today to have them repaired and to also take advantage of a promotion that was text to me for $99 for a second pair, only to be told that the promotion was single lens prescription and I do not qualify for the promotion. I do not recommend this store.

The best service and deals! At first I wasn't sure about this place because it is fairly new. So I…read moregave it a shot. This is my new place to go to for glasses, contact lenses, doctor check ups. Pros: 1.the doctor is really friendly and has genuine kindness to his patients. He even diagnosed a person with an eye infection without taking payment. 2. The boss hooks up everyone with discounts! I even got $100 for getting glasses today after seeing the eye doctor. Cons: Closed on Sundays.

Went into this store to get prescription glasses for myself and my entire family. Called ahead to…read moreensure that the technician/owner Boris was available before going as we were referred to him by a good friend/coworker of mine. I was advised via phone that he would be in as long as I got there before 4pm. We got there before 3pm and he had already left for the day. We had travelled a distance. There were 2 customer service reps sitting in the front who didn't greet us. We spoke to the female sitting at the front desk who had a very nasty attitude. We had to ask for help. It was very clear from her demeanor that she didn't want to...so I requested that someone else help us. She refused to have someone else assist us. I asked to speak with the manager...she also refused.I also asked her why her attitude was so nasty/negative/sour. She immediately went off. Her voice was raised and she became extremely disrespectful. I walked over to the opposite side of the store to take a picture of the glasses I liked for myself. Her voice grew louder and she tried to reach over the counter to take my phone. She immediately made it clear that she was going to "kill me/beat my ass bitch" if I had taken a pic of her! I thought I was in the twilight zone at that point! Who behaves like that???? I kept looking at this woman and responding enough to let her know that (1) no pic of her was taken and (2) I wasn't going to tolerate that level of unprofessionalism/disrespect. Her behavior was so disgusting and ghetto. How could anyone this nasty be hired to assist the public?She proceeded to call security to ask them to take my phone. At that point a crowd was gathering outside. Security advised her that it's my property to do what I will. More importantly...it's also against the law. As we were proceeding out of the store...the same young lady walked out behind us and loudly on top of her voice...she said "you betta get out of here bitch before I beat your ass"!!! At that point a crowd had gathered and one spectator was kind enough to offer their recording of the entire incident. I accepted her offer and she sent me the recording immediately. We were also given her name. I took that and filed a criminal complaint. I spoke to the owner Boris today who apologized...and enquired as to what I'd like done. She needs to be relieved of her duties. She also wasn't wearing a mask. He didn't offer much in terms of a resolution though and seemed to be more defensive of his employees actions. I advised him to look at the tapes if he has a security camera. He made it clear that he will...but there's no audio. You have a business with a security camera that has no audio...really? So how do you assess the interaction between your employees and customers? That's either a lie or a serious mistake. That person cannot be the face or experience of your business! None of the customer service reps did the right thing. One took her phone out to contact the manager after she came in from lunch...but declined to do so after her coworker asked her not to. That was neither smart or mature. Business 101...the people you employ shouldn't be a detriment/deterrent to your business. That's called career suicide!!! The owner of this business not only lost out on 6 pairs of glasses...but all future referrals from a healthcare system. Our trip to get prescription lens turned into abuse/aggravated assault and harassment from the very people who should've been helping us. Btw...forgot to mention that the same employee made it clear that she has an "uncle" in law enforcement. Don't we all? No one is above the law. It's in place to protect everyone. Lawsuits are no joke and sometimes a wake up call is needed to remind people that this type of behavior is not ok. We are living in a world where threats to kill are no longer tolerated. There's a wrong way and a right way to handle situations...regardless of how you feel. Never in my life have I experienced anything so senseless and unprofessional. It was truly disturbing and uncalled for. I have also reached out to their headquarters to ensure that nothing like this ever happens to anyone else. I'm waiting for a response from them...but in the meantime I plan on moving forward to ensure that this situation is addressed in a swift/professional manner. I ABSOLUTELY WOULD NOT RECOMMEND THIS BUSINESS. A COMPLETE PROFESSIONAL OVERHAUL IS NEEDED.

Really I'm shocked to see the bad reviews for this place. I've been doing to this place for years…read moreand I've never had any issues with the staff's professionalism, I see them interact with other locals as well with the upmost respect and have a good relationship with many of the people who go in and out of the establishment. Maybe past reputation has given this place a bad rep, but to me this place is all that you need and more. Give it a chance and you'll be surprised!

great staff and doctors always friendly and happy to help…read morein our quest for new glasses

I got my prescription glasses at Fabulous Optical, and I gotta say; I highly recommend this store,…read morefirst of all you got to have some time to go through all the variety of designers glasses this place has to offer. From optometrist to the staff, I had a great experience overall...specially from this lady Margo. Benny the owner also makes people feel very special. If you are thinking on getting prescription lenses on designer frame, you have to think as an investment for your face, I am very happy with my Prada glasses and getting a lot of compliments from people that I don't even know. Thanks once again to Benny and his staff at Fabulous optical.

I had the best experience today at Professional Eyecare Center at 164-13 Jamaica Avenue, Jamaica,…read moreQueens, NY! I was greeted as soon as I walked in. Valerie immediately introduced herself and professionally and patiently walked me through my insurance options, and then did an exhaustive presentation of at least 25/30 different frame options! I happily left knowing that I had made quality selections for fair prices! Next time you need glasses or sunglasses or contacts, see Valerie!

31 years. That's how long it's been since Jamie opened this shop on Crossbay Blvd. And even though…read morethe "one-hour, instant exam, out you go" shops come and go, Jamie Rose is still packed every time I go there. You know why? Jamie. That's why. He not only makes great glasses (I've been wearing his stuff for most of those 31 years), but he is one helluva nice person, who seems to personally know not only every person in the shop, but their grandmothers and cousins... and he seriously cares about not just your vision, he cares about you. This is not just an optician - this is a south queens institution, a place to see what's happening in the neighborhood, and oh yeah, a great place to take care of your eyes. Tell him Mikey sent you. If there were 10 stars he should get them all. PS: I live in california and jamie still takes care of my eyes

Friendly service, thorough eye exam and i got my glasses the very next day!…read more They seem to have a good selection of glasses to choose from that can accommodate anyone's style.

Smooth, Transparent, and Professional - Highly Recommend!…read more I had an absolutely fantastic experience at this LensCrafters location from start to finish! Booking an appointment online was incredibly easy, and the seamless process continued the moment I walked through the door. The entire transition from check-in to check-out was completely smooth. A huge shoutout to my optometrist, Dr. Karena Wang, OD, for a thorough and professional eye exam, and to the sales associate, Yelina, who was amazing in helping me choose my frames and lenses. Yelina was incredibly patient and took the time to explain every lens add-on with total pricing transparency, so I knew exactly what I was paying for without any surprises. As an authorized seller of authentic Ray-Ban eyewear, they have an excellent selection, including prescription options. I walked out completely confident in my purchase and can't wait to get my new Ray-Ban glasses! I will definitely be coming back to this location.

Very quick and friendly service. Katora was knowledgeable and professional. I went with my mom but…read moreI'm coming back to get my glasses from here.

So just to confirm my suspicion, went to another eye place, sure enough I got ripped off…read more The frames were supposed to be covered to a certain amount. When it was all said and done, I should've walked out the door paying $20, I paid $120. So they were able to get $100 out of me and everything from the insurance lol. Besides that, they're nice people.

My parents have been taking me to Agape Vision for as long as I can remember. Dr. Risko is always…read moreso kind and shows nothing but genuine love and compassion for all of her patients. I have moved around a lot because of school and furthering my education, however this is the only place I will ever get my eyes checked so I make sure to come back every year. They also have a wide variety of glasses that would look great on any person! The staff is great, it is very clean, and the doctor is the best!! There is no better place than Agape Vision!!!

Go elsewhere. Had been a long time customer along with my children, but left. Thanks to the ghetto,…read morecondescending, disrespectful girl who answers the phone, I've found a better place with little to no wait time (unlike this place) and great customer service. I would highly advise against coming here to avoid a possible argument with this employee that could arise at the front desk due to her ghastly attitude and total disregard for customers. Steer clear.

The girl's in the office are very nice and polite they helped my mother with her eye and glasses…read moreproblem with great service.. thank you guy's I would definitely refer my friends ..