31 years. That's how long it's been since Jamie opened this shop on Crossbay Blvd. And even though the "one-hour, instant exam, out you go" shops come and go, Jamie Rose is still packed every time I go there. You know why? Jamie. That's why. He not only makes great glasses (I've been wearing his stuff for most of those 31 years), but he is one helluva nice person, who seems to personally know not only every person in the shop, but their grandmothers and cousins... and he seriously cares about not just your vision, he cares about you. This is not just an optician - this is a south queens institution, a place to see what's happening in the neighborhood, and oh yeah, a great place to take care of your eyes. Tell him Mikey sent you. If there were 10 stars he should get them all. PS: I live in california and jamie still takes care of my eyes read more

Friendly service, thorough eye exam and i got my glasses the very next day! They seem to have a good selection of glasses to choose from that can accommodate anyone's style. read more

Nice store, the first time I came in to adjust my glasses they were helpful. Then I went in a second time to ask for pricing to put lens in my own frames I brought in. The sales person quoted me $400 because my prescription is "high" and since it's high the frames will be thicker and also since the frames have some sort of bevel design it's more costly. When they told me my frames were high that threw me off because my grade is -2.00 and -2.25.. which is moderately high. But not extremely high where the lenses will be thicker.. I declined to do them and found another store down the block with fair justifiable pricing saved me $300. Please browse before you decide to purchase here. read more

Great ppl fair prices and they take my insurance other optical places don't thanks again

Been coming here for years. Evie was AWESOME ... She's absolutely a 5-star sales associate. I totally recommend seeing her. Patient, friendly, knowledgeable, and very efficient! Had an issue with my prescription from the ophthalmologist and Jamie was really understanding and great correcting lenses. They came out top quality! And if you're ever going to get the anti-reflective coating on your glasses, absolutely go for the Crizal Sapphire 360. They recommend it and it's 100% worth it. It's like seeing the world in HD. read more

Jamie Rose Optical is an adorable eyeglass store that has a Fabulous selection of eyewear. They test you're eyes, offer different kinds of contact lenses and take All insurances. Iv been a client here as well as my children for over 12 years. The sales people are not pushy and everything is incredibly clean. I'm very happy here and I love that they work with you if you have to leave a deposit. They also have never had a problem putting lenses in eyeglasses that I have brought in. Jamie is the owner and he is always in! It's a Neighborhood feel and All are welcome. read more

Jamie Rose Eyewear - Eyewear & Opticians Near Me - Howard Beach, New York

They are okay. Only one of the salespeople were really nice and friendly and always smile (I forgot to ask her name). The rest of the salespeople are not too friendly (or maybe just their face). The price is not that good, a little bit pricey compared to others, but the store is clean. You're lucky if that one friendly salesperson helps you. You can have a good deal and new style glasses at the city (Manhattan); but I live around the neighborhood so I think it's fine. read more

Your typical, upscale, full service optometry boutique. Clean, well stocked with a wide variety of designer frames, accessories, etc. The real gem here is Evie, the customer care associate that assisted me through my entire eyewear process. This little ray of sunshine was patient, polite, knowledgeable and a real boon to my visit almost two weeks ago. Put me totally at ease, helped me decide which frames were best for my face shape and never once tried to push items I told her weren't in my range. (Civil service employee union eye coverage only goes so far, lol.) This young lady is what all retail employees should be like. The world would be a brighter place with more folks like Evie. read more

I'm giving this place 3 stars only because everyone was great except the actual Doctor I dealt with. Dr Shimonov was terrible. He was rude, condescending and acted as if he didnt care to even be there. With every question I asked, he quickly interrupted me and seemed like he wasn't even listening. I'm in similar field and couldn't imagine treating a patient or customer like that and expecting them to come back. I would suggest seeing any other person there besides him. read more

I love love love Jamie Rose. The girls are super helpful and patient. My first visit Bianca helped me pick my first glasses. My second round I came on a Sunday and Bianca spent almost an hour helping me choose but I couldn't decide. I came back Thursday an hour before closing and Sandra helped me pick my glasses - all the time she's wearing a smile. I can't stretch how wonderful the staff is. I spent an hour trying on 2 frames non stop and she kept smiling and helping me. There's little wait time for the eye exam and the doctor explains everything about your results and answers any questions. Aside from the great service they have beautiful frames to choose from. Hence why I always take almost an hour to decide. Photo of Jamie Rose Eyewear - Howard Beach, NY, United States read more

The best optician you can imagine with the most friendly and helpful staff!! Evie & Bianca are amazing. All of the doctors are wonderful, very personable and make you feel comfortable. read more

The service here is horrendous. The staff is rude. They talk about their customers behind their backs and are very condescending when you ask questions. I'm not your "honey" so please don't speak to me in a high-pitched voice with a pet name. The doctor here is great, though - that's why I'm throwing two stars. But due to the customer service here, I will be going elsewhere for my eye exams. read more

We went here about 2 years ago to get my husband's eyes checked. Paid about $450 for ONE pair of prescription Oakley glasses... and $25 dollars for a crummy no name case. It took me this long to write a review because last weekend we went to Lenscrafters in Kings Plaza Mall, got great customer service, our glasses were ready in 2 hours and we paid only $380 for TWO pairs of Oakley glasses with the manufacture issued case... What were they doing with our cases in Jamie Rose??? Selling them apart from the actual frames for more money... Stuart Paul in Mill Basin Brooklyn work under the same work ethic as Jamie Rose. One woman from Stewart Paul was working at Jamie Rose. I went to SP about 7 months before and paid $389 for a pair of no name glasses with no case...Stay away from places like these... Pun intended when I say: THEY ARE ROBBING YOU BLIND! read more

Over-priced for the quality of frames and service with an attitude...take one, drop-off was nasty, pickup was dismissive. First and last time. Gave it a try because it was local. Take a drive elsewhere. Glasses were literally made like crap! The end. read more

I've been bringing my 3 kids to this establishment for well over 10 years and have always been troubled by the price gouging. But because of the good care my kids received and proximity to my house I was willing to fork over unnecessary cash. I'll never forget when they tried to charge me $50 for a eye test on new Retinal Camera machine. That was the last time I went back and I should've stop taking my kids at that point. But today was the day that broke the camels back. They tried to charge my wife $100 to teach my 16yr old son how to put on contacts!! For $100 they have lost a valued customer. Once again for well over 10yrs. read more

Expensive! But I did not find the customer service as abysmal as other reviewers. I had a young lady name Sandra that attended me and she did not push to sell me stuff I did not want. I was a return customer but in hindsight, I probably would go elsewhere or should have shopped around some more. I only go there for the convenience. 1-21-16 I went there a week ago because my reading glasses lost a screw. I was told I had to leave my reading glasses because the "technician" was not in. When a business like this one needs a technician (whatever that means) to replace a screw (for crying ju loud) it tells me you don't need my business. Seems to me this place is more about $$ than customer care. Disappointed they got my business in the first place and I am a repeat customer at that. read more

No way should you go to this place. The service is criminal. Once I received my hugely overpriced pair of glasses, I was given the thickest cheapest set of lenses available. I didn't know anything about lenses but I knew these were garbage. When I asked to have them redone, they made me wait 3 weeks for the set. Then when the set came back, the prescription wasn't right. Had to wait another 3 weeks for glasses that were, in the end, still cheap looking, very expensive, and not well crafted. I could see the owner's smirk as if he was teaching me a lesson not to complain. read more

I have been getting my glasses from Jamie Rose for about 12 years now. I have always had great customer service and they don't rush you. They take their time with you especially when you're having difficulty selecting your frames. Christina is the best. She is very helpful and friendly. I have sent many of my friends here and they all were satisfied with the service that they received. read more

Great place to go to find stylish frames of all kinds. Make sure you have time to try on all the styles to find what works for you. They have a wide selection from designer to regular no name frames. Clean and spacious place. Also apply pay available if your like me and love convenient ways to pay. Bianca was super helpful and friendly in the process. Optometrist on site so you can get your checkup your prescription then have your glasses ready in a couple days. Been going here for 5+years. Great place. Also have a packing lot in the back for customers. Stay as long as you want!! read more

The Dr. was very nice a professional. How ever,...even though the staff seemed nice, they we're completely unprofessional. They gossiped about a customer while they were on the other side of the store, they served people who just popped in rather than those who have been waiting a while. One staff member cover her face with her sweater sleeve while walking past the exam room, instead of wearing a mask. In addition to that my contacts tutorial was interrupted by the "instructor" CONSTANTLY helping this other customer choose frames for about an hour. While asking that customer to pull her mask down every 5 mins. Honestly people go for an eye exam that's it. read more

Doctor is very professional & thorough but the staff is pushy, unfriendly and unprofessional. Things were going great when I was interested in getting pair of glasses but when I declined bc prices were very very high, they totally turned on me. Brought up a technicality with my insurance and I had to pay $100 for eye exam and everything put of pocket. read more

Had a great experience at this place first time ever going. The doctor was understanding and funny. My helper Bianca was a sweet heart very knowledgeable in her job. Everyone made me feel comfortable. And prices were fair. Definitely recommend this place to anyone. read more

I have been going to Jamie Rose for my eyewear for over 3 years and they are always right on point. Today, I went to get a second pair of eyeglasses. With the help of Jamie Rose, I was able to save money and pick out a nice pair of frames. If you want excellent customer service and quality eyewear don't hesitate to walk into Jamie Rose on Crossbay Ave. Howard Beach, NY. read more

First time customer and Monique helped me pick out my lenses she knew exactly what frame looked good on me! She was amazing and knowledgeable. My eye exam with the doctor was also wonderful he was so nice and took his time to make sure my prescription is exactly what I needed. I'm looking forward to my contacts fittings next week !! read more

Little slow with getting my glasses in but once they were here I was happy. Everyone who helped was amazing. Took the time to make everything perfect with adjusting my frames and explaining everything about the lens to the frames. Very helpful. read more

Jamie Rose Eyewear - Eyewear & Opticians Near Me - Howard Beach, New York

once more very disappointed with the service from an employee named Ashley. She was assumptive, stereotypical, that she believed my wife had medicaid and that she would not qualify for certain benefits. When she realized that we had insurance coverage as a hard working dedicated federal employees of 30 years, no apologies from her. Then shared a policy that my wife could not use her own frames. Again no apologies when we corrected her and she completed the order using my wife's own frame, a gift from our son. We felt very disrespected and frustrated. We are loyal customers for many years and despite bad experiences we will honor our loyalty. read more

Same pairs of glasses seen at Century 21 / Nordstrom for half the price !! This place is a rip off !! Not the friendliest service either. Don't waste your money here. There glasses are poor quality. Better deals else where. read more

I got a beautiful pair of glasses a little pricey but well worth it.. thanks to Evie a nice, sweet young lady who helped me with everything I need it. I'm one happy customer read more

Ive been using Jamie Rose for several years. They are very accommodating and helpful. The whole staff is friendly. But a special shout out to Evie. Her warmth, understanding and friendlines earn her 5 stars. read more

Would never go to thus place again me and my husband spent thousands for glasses in this place and the one time my husband needed a quick repair they ask for 5 dollars to do a 2 sec job ......we went to Lindenwood they were great ....they spend time getting to know you not like this place it's all about the money and way over priced save a trip they don't care other then the money . read more

Great service at Jamie Rose Eyeware! Terri and the rest of the staff were excellent! We will definitely keep coming here for glasses!

The jig is up JR. After years and years of purchasing my hard contacts from them, I found they were charging more than TRIPLE the cost as you can get them for online ($300 vs. $90), and that cost didn't include the eye exam!! I know about overhead for a b&m, but triple? The owner even suggested I purchase "backup" lenses at this ridiculous cost! He really must feel his clientele are naive. I was referred to a Dr. Nieder by their staff when I first called for a hard lens appointment/fitting. To my surprise and confusion, Dr. Nieder complained about my prescription being so complicated while examining and fitting me. I actually ended up with horrifically fitting lenses while being assured by Dr. Nieder they were the best available on the market for my eyes. Those lenses constantly popped out at the most inopportune times, in front of clients, at the beach, at dinner parties, while riding a motorcycle!.. Spending the entire day seeing out of only one eye was not fun, to say the least. The lenses caused severe redness, irritation, made my eyes tear all the time and just never performed. All normal and best available, I was repeatedly told by Dr. Nieder, year after year. I accepted this as gospel since a "doctor" was telling me and I just lived with them due to the superior vision of hard lenses over soft for my eye issues. I found out YEARS later, by accident, that Dr. Nieder was NOT the hard lens specialist at JR!! I was flabbergasted. On my yearly appointment this time, I was referred to a different doctor, Dr. Wilde. It turns out Dr. Wilde had worked there all along and WAS their hard lens specialist but Dr. Nieder nor the staff never mentioned him!! Dr. Wilde was surprised that Dr. Nieder had never referred me to him but more importantly that he fitted me with such ill-fitting lenses. In other words, instead of referring me to his associate, who was an expert in the type of lenses I needed, Dr. Nieder, not knowing anything about hard lenses, went ahead and guessed my prescriptions himself year after year, INCORRECTLY! Of course they fit terribly, the science is different! I wore (and over-paid!) for those horrible fitting lenses for years before stumbling across Dr. Wilde. Infuriating. JR's sole star is actually earned by Dr. Wilde, a doctor who sadly is retired and no longer works there, but who was a caring professional, unconcerned with money and committed only to quality care and comfort of the patient, much to the chagrin of the owner! Dr. Wilde was an absolute gentleman every time I dealt with him and elevated the caliber of this place when he was there. However, it was uncomfortably clear on several occasions the owner at JR was not pleased with Dr. Wilde spending so much time with his patients! Dr. Wilde invested many visits and trials of different shapes, diameters and brands before finally fitting me with hard lenses that were light-years better fitting than what Dr. Nieder tortured my eyes with for so long. I could finally wear my lenses all day comfortably without them popping out and making my eyes blood-shot from irritation. It was satisfying and infuriating at once. Dr. Wilde even ordered one in b(L)ue and one in g(R)een to easily differentiate between the Left and Right lenses. Pretty clever I thought! I had not been presented with this option in some 28 years of going to eye professionals for my lenses!! The owner had never heard about the Blue/Green thing when I mentioned it to him trying to give Dr. Wilde props, yet on a future visit he tried to take full credit for the idea stating it was standard practice at Jamie Rose. Dr. Wilde also called me, his patient, several times, during the fitting process to check how it was going! Another unprecedented experience in 28 years of going to eye doctors! I had never received a follow-up call from a doctor, in any field! He will be greatly missed. JR even went as far as giving me the run-around when I asked for my prescription so I could order my lenses online, which they are legally bound to release to the patient, no questions asked. It required several days and many, many calls to actually get them to issue it to me, including calls from the online retailer. I received every excuse in the book: their fax was down, their internet was down, their computer wasn't working, the online lenses would be inferior, the materials would be different, the vision would be compromised, etc. Quite underhanded. One star overall is actually quite generous for this place considering everything. They can thank Dr. Wilde. Do you notice the string of one-star ratings? It's not coincidental. read more

Great selection of eyewear to choose from, everyone is super sweet and patient. If you've ever picked out glasses you know that it can be a long and frustrating process but Sandra took her time and really helped me pick and choose what looked best on me. read more

I'm going to revise my review a bit after coming back to this place recently. My first review was based on my experience 3 years ago. Last week hubby and I went to get a checkup and just update our lenses, no new glasses. The receptionist was very helpful with everything. The exam was fine and they called within 4 days to tell us our lenses were done. Today we went back to get our lenses put in. The receptionist had already made sure that our stuff was ready when we spoke a few days before. All we were going to do was have new lenses put into frames we already had so we were going to wait around in the place while it was done. As soon as we walked in and the receptionist told the person who actually works with the customers on their glasses, she said "no they're not ready" without even looking in the back. I was turned off immediately by her dismissive attitude. Luckily the receptionist insisted we were ready (since she had already checked) and we proceeded to wait an hour for our glasses (which was fine btw). As we waited I watched the sales people ignore customers, not know correct information about insurance coverage, and (my favorite) one sales lady sit with someone who she obviously knew and talk about everything under the sun, while customers were waiting around to be assisted. (She "helped" this lady for 45 mins and probably way after we left the store). Watching all of this really turned me off to this place. I'm not a stickler for customer service but this place was just a bit too much. I'm a little torn because we had a good experience the first time and a fairly good one this time. I have to wait 2 years until I get new glasses so we will see if I make a trip back to Jaime Rose Eyewear. read more

Always have top of the line brands and service. Been going here for apx 10 yrs now, no plans of changing, for now. Sometimes, it's true, their customer service does need some attention... read more

I have been going to Jaime Rose for nearly 20 years and I have ALWAYS had a positive experience with all staff beginning with Jaime Rose. I marvel at the professionalism of all who work there. The doctors I've seen have been thorough and informative when I've asked questions. I highly recommend Jamie Rose as I've consistently left satisfied and quite happy. KUDOS to Jaime and his staff. read more

Cannot believe what I heard when I walked into this practice. I created this account just to write this. I walked in a few days ago because I heard from friends that they have a lot of frames. And they do, they have a lot of frames. Sales girls all over running around trying to sell sell sell the designer frames. What made me leave and write this review was the fact I overheard staff saying how they dont waste their time assisting in the selection of frames with the "ghetto medicaid patients" and how it is a "waste of time" because they wouldnt be "spending any money". This turned me off so much. read more

Thanks Bianca for helping us find a great pair of glasses! Service here was fast and friendly. We will definitely come back.

I have been going there for about 7 years since I left Manhattan and this place is the closest. I find the quality of the glasses and service to be top notch, better than the place that was across the street from where I worked in NYC. The pair I just got fit like a glove , the visual quality is great and I have a high bifocal prescription to fill. I prefer a local place like this to a chain eyeglass place since I feel they have a higher bar to obtain. read more

I haven't had an eye exam in well over 5 years (I know, bad!). Everyone here was absolutely wonderful. They were patient and listened to everything I was concerned about, answered all of my questions, and helped explain things I didn't quite understand. I'm glad I decided to come here! read more