**Fraud Alert: Avoid FAA Transportation and Frans Abbo** I am writing this review to warn others about FAA Transportation and its owner, Frans Abbo. I had the unfortunate experience of being fraudulently charged thousands of dollars by this business. Despite multiple attempts to resolve the issue, FAA Transportation has shown no willingness to correct their fraudulent practices. This is not an isolated incident, as I have discovered others who have faced similar issues.If you scroll down, you can see others impacted for what seems like hundreds of thousands of dollars. I strongly advise against trusting this business or its owner. They have repeatedly charged cards without authorization, and their business practices led by their owner Frans Abbo are highly fraudulent. Save yourself the trouble and avoid FAA Transportation at all costs. read more

**** Fraud Alert - I should have read the prior reviews - Do not use FAA Transportation. Contracted with Frank and team for my daughter's birthday party for $600. I don't even care that the Shuttle was late and had to stop twice for gas for a 30 minute drive. One day after the ride there was a $6000 charge, and a $4927 charge. Multiple attempts to get this resolved and Frank gives you the run around. I have plenty of documentation and texts from Frank to support (See below), hoping my credit card company actually comes through on getting reimbursed. read more

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FRAUD ALERT. Do not trust this company with your credit card. Look for other reviews of same experience here and on Google Reviews. On April 2, 2024 I booked a pickup from PSP (Palm Springs) to a home I was visiting in Palm Desert for the next morning (April 3) through the FAA Transportation website, and provided my credit card. The car booked was a black SUV, with a car seat for my son. The cost of this trip was approx. $168 USD and was charged to my card the night I made the booking. My cell phone gives me notifications when my credit card is charged, and on June 15, I noticed, in real time, that FAA had charged my credit card $14,831.33, and had made additional attempts to charge me another $15,000 which had failed. This was very strange. I called the number for FAA immediately and nobody picked up. So, I then called my credit card company and asked them to do a charge back as I had never authorized this transaction. To my surprise, when the credit card company sent the charge back notice to FAA, someone at FAA submitted fake evidence to support the transaction to the credit card company, attempting to claim that it was a valid transaction. I then called FAA again, and this time someone named "Frank" answered the phone. I explained the situation to Frank and he asked me to send him the paperwork I received from the credit card company over text message, which I did, as well as politely asked him to please have someone contact me to explain why they would submit fake evidence (I worried that someone at the company was defrauding the company itself). He has now completely ghosted me. FAA is a booking service but the drivers often own their own vehicles and have their own businesses as well. The fact that FAA have successfully but fraudulently charged my credit card, months later, over $14,000 USD, and tried to charge it an additional $15,000 USD is very scary. I am continuing to work with my credit card company to reverse this charge, and will also be notifying the licensing authorities and other groups about this fraud. Do not give them your credit card number. read more

Fraud alert!!! Do not used them. I used this company in May in Palm Springs and they tried to charge my card for $13,000 on June 18.

WARNING! PAYMENT FRAUD! This company charged our credit card without us authorizing it, and they did not even charge it in accordance with their stated agreements, even if we HAD authorized the charges. Usually when someone writes a disgruntled review, you can find where the client made a mistake or had an unclear understanding of the expectations. However in this case you'll see that a business education at University of Buffalo wasn't enough to help FAA Limo CEO Frans Abbo learn business ethics very well. In short, we attempted to book a vehicle from this business 10 days before our Wine Tour Event which requires a 1 week cancellation time period with a non refundable $100 fee per their agreement. We decided to cancel less than 6 hours after booking due to a family emergency (which, if Frans had any good sense he would understand is actually in the best interest of his business, had he known the details). After we put in our notice to cancel, Frans immediately charged our credit card for 375% more than the cancellation policy fees in his stated agreements, and stated that he did so because that is the cancellation policy. However, it was not the cancellation policy stated on his website. When we attempted to reason with him, he ignored us and we never heard back from him. Must be really hurting for change huh Frans? Being good to others will always be in style. Good luck! read more

FAA Transportation - Limos Near Me - El Cajon, California

UNAUTHORIZED CARD CHARGES This company charged a $375 "cancellation fee". As of 6/29/22: 1- Their website does not show pricing, you book for $0/hr 2- Their terms and conditions does not authorize this vendor to charge your card 3- Their agreement states the reservation is not finalized until a signed rental agreement, which would be different to the site's terms of conditions / contract agreement 4- Even if everything was done correctly on the vendor's end, the supposed terms of conditions State the cancellation needs to be done 1 week in advance with $100 cancellation We attempted to book a vehicle from this business 10 days before our Wine Tour Event, cancelled a few hours later once we got the proposal, and were billed 375% more than the "stated" cancellation fee if they were even authorized to charge my card!! Should I mention he didn't even have the audacity to let me know until I got "receipt"? We only booked without a proposal because we say the terms and conditions didn't state points 1-4 above. This guy is a sleazy sales vendor but thankfully his terms and conditions aren't even written well enough to legally allow him to do so. We tried to respectfully address this with FAA but of course, he became non-responsive. Now going through the dispute process with my credit card. Thankfully, I have this poorly written terms and conditions to back me up. Yelpers, RUN ANOTHER WAY! read more

I used this company once before. Although I thought they overcharged me on the return ride, the service was good. I booked them again for another trip. I had to cancel because our flight got cancelled. I contacted them immediately with this information. It took 5 times. Phone calls, e mails, texts- before anyone would respond to me. CUSTOMER SERVICE FOR THIS CANCELLATION HAS BEEN AWFUL. Still waiting for my refund. I wil now have to dispute charges with my credit card company. There are plentry of good car services in my area- I certainly won't be using this one again. read more

I booked a party bus for my daughters 21st birthday & we had such a great experience. They had the best prices around, too. Frans was extremely helpful in getting all the details figured out. Our driver Jose arrived and he was amazing! Super friendly, always had a smile & just very welcoming. He did an excellent job getting us in and out of Downtown San Diego on a sat. The bus was very clean & well taken care of too. Thank you Jose for a wonderful night! Thank you Frans & FAA Transportation, we will definitely use you in the future. read more

FRAUD ALERT!! I used this company back in April, fully paid for the service, and then on 6/15 I was charged two payments of $18,000 and $10,800. My bank is investigating. Do not book with this company!! read more

Literal FRAUD! Avoid at all cost! Used the service 2 month ago small trip. Today they fraudulently charged the card I used for $60k in $10k and $15k increments. This is the same fraud pattern described by another recent reviewer. read more

Beware of this business I used their service some 2 months ago and paid the bill by credit card. Over the past two days they have attempted to charge my card for more than $12,000. read more

FRAUD - Used them a few months ago for a ride that was set for $160. This weekend they charged the card we used for $25,000 all in smaller increments of 4k - 10k. read more

Our experience was above and beyond. Our driver was so kind and helpful with everything we needed. If I can rate this review with a billion stars I would.. Best in San Diego!! read more

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Great service! Picked up everyone with very short notice and free champagne! The kindest guys ever. We really appreciated how they treated us! HIRE THEM if you're going to Temecula! read more

Very professional We were extremely pleased with the service provided to transfer my brother and his bride from the venue to the hotel. They were very communicative throughout the booking process and provided exceptional service the night of the event! read more

Frans, you seemed like a nice enough guy, but I was also skeptical of a $20 black car ride, when Uber cost $63 from Chula Vista to Mission Hills. However, my friends insisted. Pros: Your SUV is Super Nice and Clean, You were a safe driver, Your Car Service is Definitely Worth $120 for that distance Cons: You are not that truthful. You Did Say $20. All parties in the car spoke impeccable English. I was dropped off first and insisted that I drive my friends to their house. You said, "how far is it"? Which my friend replied "5 more miles". She specifically said, "I will pay you $40, will that work". Your response was "Yes". Sorry Sir, but that's how the conversation went. Again, your service is totally worth the $120, you just need to be up front and honest with people. Because some people (self included) would pay that amount to get home quicker, safer and more comfortable. FYI- I'm glad you have a dash camera because it would have recorded the entire conversation. read more

Had a great ride with Lawrence!! Great guy & safe driver. Thanks again brother I look forward to next time!! read more

FAA Transportation - Lawrence business card. - Limos Near Me - El Cajon, California

5+ stars for FAA Transportation. They're customer service is great. They treat you like family. Always willing to answer questions and always with a smile on their face. I had a quinceañera event on 10/30. The driver was very kind. And their bus impecable! I will be using their services for all of my upcoming events. read more

Frans was waiting outside of a concert venue with a " SUV available" signnand offered my two girlfriends and I a ride home for $20. We repeated $20 when he offered and he confirmed. We later asked if he could drop off my second friend for an additional $20 for a total of $40, he said yes. The second drop off was a ten minute ride. When he dropped us off he said the cost was $120! We pushed back but he kept saying it was $120 even though we both said he quoted us $20 for the first drop off and an additional $20 for the second drop off for a total of $40. He argued with us until we ended up giving him all our cash to get out of the car and situation. I do not recommend using his service. Next time we will use an Uber. Untrustworthy and a total bait and switch situation. Don't use unless you have a written quote. read more

Our planned flight for an international trip departing from San Diego was cancelled, and we had to rebook our flight out of LAX. Our rental car reservation wasn't ready as planned, so we needed to book a shuttle to LAX the morning of our travel on extremely short notice. Not only was a vehicle available, they were able to come and pick us up within an hour of our request. We ended up having a limo bus for 6 of us to LAX, and our driver Ghassan was very professional, friendly and accommodating. What a relief it was to know that we were going to make it for our flight stress free. Would definitely recommend! read more

I decided to book with FAA after doing my research with all the Party Bus companies on google. WISH I WOULD'VE CHECKED YELP!!! I booked on 1/24/2023 with Frans for my event at 8pm on 2/17/2023. In our emails I had advised I was surprising my sister with a birthday party. We just to cruise with bathroom stops. Without any communication to me the company decides to send 2 sprinter vans for my party. I called and spoke to Frans letting him know this was not going to work. After going back and forth for a while he decides to call me back, but before lets me know he will find an outcome that would make me happy, but also needed to make his boss happy. The replacement bus arrives close to 9:30. The driver was awesome, but the bus could not fit 28 people. Something Frans neglected to tell me or we would have cancelled in that moment. I had to send 4 people home who had been waiting over 2 hours now. We still had zero room in the bus. Myself and one other person stood the whole time while others sat on each others laps. Everyone was uncomfortable so we had to stop at a bar, which was never our plan to spend more money. The next day I spoke with who I believe to be the owner. Texts from him stating he was not in town to give him 2 days to get back and speak to his staff. After 3 days I speak to him on the phone and after I explain the situation he proceeds to tell me he will not be helping as this is not what he does for the company. Now I'm back to Frans who thinks it is ok to offer me a $200 with a $200 credit to use in the future.....I attempted to reach out the "the owner" and now I am blocked. read more

FAA Transportation - Message I received from the same guy that told me he wouldn't help me today. - Limos Near Me - El Cajon, California

This company is the best!!! We used a large party bus and small party bus for guest transportation for our wedding! We were so nervous about the 25 min transportation time from hotel to venue and back because they had to make several round trips. They are amazing!!! They were so kind, ON TIME, reliable and there buses were clean and could have everything you need! They were given lists of guests on each bus and they followed it perfectly! They are well priced (cheapest we found). They added a bus at the last second to help accommodate the demand. 10/10 would recommend and I will be using them again for any events! Thank you for taking off the stress and making sure our guests were transported safely! read more

Very rude on the phone, made me feel like I was bothering them. I made the reservation anyway as I was in a rush. The driver was okay, very polite and pleasant and punctual. read more

I'm a man of few words however I feel obliged to give credit where it is due and FAA Transportation is hands down the best transportation service in the SoCal area. Pricing is very competitive and the quality of service is simply unmatched. Enjoy your weekend and trust that you are in good hands with FAA. read more

Best Service EverGreat Treatment, Great Drivers, Fabulous Fun Gang On time, so Friendly, treated like royalty read more

We booked this for my birthday and I couldn't have been happier with the service. Everyone was nice and dependable. The bus was on time, super clean, and super fun. I'll 100% be using them again. read more

Frans and his team are great! They are always punctual and professional. I have trusted them since 2016!

Frans and his team of drivers are the best. They are reliable, always on time and very professional. Booking is very easy and they offer the best rates. I travel often and I know I can rely on Frans and his drivers to meet me at San Diego airport or LAX as planned. We have also booked Frans for nights out on the town. It makes life so much easier. Their cars are new, clean and comfortable. So glad they are finally on Yelp so I can spread the word. I have been using FAA for the past 2+ years and I am so glad I found them. Thank you, Frans! read more

Amazing service !! Always on time and super convenient. Used black car service for kaaboo and our car was first in line. No waiting. I will use FAA for all our car service needs every time we are in the San Diego area read more

FAALUX2 driving like an idiot this evening near downtown. Driving at least 65 on Kettner. Made an illegal turn onto Laurel from the straight lane, dangerously cutting off two lanes of traffic. Then blowing the stoplight at PCH. Professional driver? read more

Absolute jerk drivers. Frans seems to think that he doesn't need to wait in line to get into a business like everyone else. Just today 11/3/19 he was in one of his Escalades (FAALUX5) license plate and almost crashed into my truck and a woman's Jeep because he wasn't willing to wait in line for a car wash. I would never recommend a business who's drivers have so little regard for other drivers and safety. Stick with Uber and Lyft. Their drivers are courteous and respectful unlike this douchebag that shouldn't be driving. read more

Excellent prompt service by Frank in a very crowded event. Always opened the door and waited patiently at our meeting point. Thanks Frank! Will be sure to use again! read more

Doesn't get any better! Always early, pleasant and a comfortable experience. I book Lorance whenever I'm coming into SoCal, give him my itinerary and he takes care of the rest. Best service ever...highly recommended. read more

Great drivers. Very safe and respectful. Always there when you ask. Professional. Cars are top notch, clean, and what is expected from a first class service. read more