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    Black Onyx Limo

    4.8 (135 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Response time

    2 hours

    Response rate

    100%

    Services - Black Onyx Limo

    Party bus rentals

    Limos

    Black Onyx Limo Photos

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    Recommended Reviews - Black Onyx Limo

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    Reviews With Photos

    Jovanee R.

    Party Bus It was a challenge to host and gather all these people as well as surprise this young man. I have never hosted this type of event and was fascinated to do so for my one and only . Thank you to Thomas for making my partner's birthday a true success. Happy Birthday Feliz Cumpleaños mi rey . It was an amazing celebration and I look forward to sharing numerous birthdays in the future with this company. Monica (the owner) was also amazing setting up the contract and communicated well with me. Thank you team.

    bus limo

    From the beginning of the booking experience to the day of the event, Monica and team took care of every detail and the experience was excellent. 15 high school seniors thoroughly enjoyed themselves on the limo more than their prom venue!!!

    Amber C.

    I have used Black Onyx multiple times and their service is outstanding! On time, beautiful fleet, great drivers, and Monica is excellent at coordinating everything! Highly recommend!

    Limo bus party
    Tiffany J.

    Excellent company and great services. The booking process was friendly and quick for my daughter's birthday limo bus party. Monica was quick to respond and very nice. Ray, the driver, was very communicative, reliable, and super friendly. My daughter and her friends had a great time. I wouldn't hesitate to use this company again! Thanks.

    Enza C.

    With family visiting, we took hired Black Onyx limo to drive us to Temecula. The service and staff were fabulous. Thank you, Monica.

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    5 months ago

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    Monica R.

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    4 months ago

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    Monica R.

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    10 days ago

    Such a fun experience, booked for my birthday and had so much fun. Definitely saving them for future events!!

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    7 months ago

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    Monica R.

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    3 months ago

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    Monica R.

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    3 months ago

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    Monica R.

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    9 months ago

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    Monica R.

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    7 months ago

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    Monica R.

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    3 months ago

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    Monica R.

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    3 months ago

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    Monica R.

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    1 year ago

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    Monica R.

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    10 months ago

    Great Customer Service, arrived early and consistent communication. Would recommend for any corpate event.

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    Monica R.

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    5 months ago

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    Monica R.

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    9 months ago

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    Monica R.

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    2 years ago

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    Monica R.

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    10 months ago

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    Monica R.

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    11 months ago

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    Monica R.

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    1 year ago

    Driver is super sweet. Clean bus. Fun time. Great prices. Punctual and professional driver.

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    Monica R.

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    2 years ago

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    3 years ago

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    Monica R.

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    2 years ago

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    Monica R.

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    2 years ago

    Monica personally reached out to me to give a status update on my party bus reservation! I look forward to working with them !

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    Monica R.

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    3 years ago

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    3 years ago

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    Monica R.

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    3 years ago

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    Monica R.

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    2 years ago

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    Monica R.

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    2 years ago

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    Monica R.

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    2 years ago

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    Monica R.

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    2 years ago

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    Monica R.

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    8 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    2 years ago

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    Monica R.

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    Page 1 of 4

    Ask the Community - Black Onyx Limo

    Review Highlights - Black Onyx Limo

    Both Monica and Levarris were amazing and i cant wait to rebook them for any future celebrations we might have!!

    Mentioned in 5 reviews

    Read more highlights

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    Diego Party Bus & Limo

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    Booked with Diego party bus for my 30th. Soooo many good…read morethings to say. Merlin was on time, so communicative, very friendly, and accommodating. I had wineries picked out I wanted to go so when he picked us up he went out of his way to call each winery and make sure they were ready for our arrival which was really nice. On top of all of that, the bus was SO clean, massive, blasting with AC, and so modern. Everyone was so happy! 10000/10.

    I spent quite a bit of time shopping around for a party bus for my daughter's birthday/military…read moregoing-away celebration, and this company stood out because of its great reputation and positive reviews. From the very beginning, the booking experience was excellent. They were quick to respond, offered competitive pricing, and were very flexible when I needed to make changes to our itinerary. Based on that experience, I felt confident that I had chosen the right company. Unfortunately, everything changed on the day of our rental. This was a special gift for my daughter before she returned to military service, and I wanted it to be a fun and memorable experience. Sadly, that's not what we received. The first issue was the air conditioning. The AC was not circulating throughout the back of the bus, making it extremely hot and uncomfortable. I asked the driver if he could increase the AC, and he told me there was nothing more he could do and suggested we close the curtains so it would eventually cool down. I trusted his recommendation, but it never improved. As the trip continued, more and more people in our group commented on how muggy and hot it was inside. To make matters worse, the bus felt incredibly cramped. We specifically booked the bus that was RECOMMENDED for groups of 10-18 passengers, yet we weren't even at the maximum capacity and everyone still felt packed together. Combined with the lack of air circulation, it became very uncomfortable. When I brought these concerns to the company afterward, I was told that the group before us had no complaints and that "it was 105 degrees in Temecula." I found that response incredibly dismissive. One group's experience should never be used to invalidate another customer's concerns. A simple acknowledgment and apology would have gone much further. The biggest issue, however, happened on our way to dinner. We had reservations at 6:30 PM, and from our previous stop the restaurant was only about 6-9 minutes away. One of our passengers noticed the driver had gotten onto the freeway and questioned why we were driving farther away from our destination. I went to the front to ask where we were going, and the driver confidently said we were headed to our next stop on the itinerary. His GPS showed a 30-minute drive. I immediately told him that wasn't correct. He handed me his phone, and I discovered he had entered a completely different address that was never on our itinerary. Because of this mistake, we didn't arrive at the restaurant until 6:51 PM and lost our reservation. We then had to wait for another table and rush through dinner so we could make it to our final destination. We lost approximately 30 minutes of the experience that we had paid for, all because of a preventable error. What made the situation even more frustrating was the driver's attitude afterward. When I called to let him know we had finished dinner, instead of apologizing for his mistake, he told me to "hurry up and round up your group and let's go." It was disappointing to be rushed because of time that was lost due to his own error. There was no accountability or acknowledgment from the driver. Even more disappointing has been the company's response. Nearly a full day later, I still have not received an apology or any meaningful attempt to make things right. The only response I received was that they would "get with the driver on the directions, even though navigating a pre-planned itinerary should never have been an issue." It's unfortunate because this company made such a great first impression during the booking process, but the actual service fell far below expectations. Good customer service isn't just about being responsive before the sale--it's about taking responsibility when things go wrong. Unfortunately, that's where this company failed. I truly wanted to leave a glowing review because the booking experience gave me high expectations. Instead, I left feeling disappointed that my daughter's special send-off was overshadowed by issues that could have been prevented and handled much more professionally.

    VIP Ride 4u

    VIP Ride 4u

    (49 reviews)

    Awesome! Booking was prompt and easy, someone called me literally within 5 minutes of booking…read moreonline to review it and go over any changes or questions I might of had. Transportation was great. The vehicle was exactly as pictured and the sprinter van was clean, and most importantly... Cold! During the ride my man children of friends had to use the restroom and couldn't hold it anymore and I sent one message to our driver and he found a place for us right away. And then on our way to our destination we realized it was CLOSED and asked him to take us somewhere else and he did. I felt so bad but our driver was so nice and helped us out. All in all, great service! Shout out to Luay for being an awesome driver

    Booked and pre-paid for a Yukon to take my family one-way to the San Diego airport. Received…read moremultiple confirmations, including a text at 7:40 am this morning cinfirming the 8:40 am pickup time, as seen in pictures. The car did not show up. When we called to sort out where the driver was, we were told the reservation was for 2/3, not 2/2. This is not true, as you can see from the screenshot attached. Six people were left without transportation to the airport. With no time to call an Uber (or two to fit everyone!), we had to load up two personal vehicles and drive to the airport where we will now be hit with vehicle storage fees, wear and tear to our vehicles, and we are forced to park at the airport, which we simply do not do. Additionally, this will cost more than $1,000 out of pocket due to their negligence. Under no circumstances trust these people to get you where you need to go.

    Five Star Transportation Services

    Five Star Transportation Services

    (214 reviews)

    Normal Heights

    Atouro was caring and considerate. He assisted with the controls, baggage, and baby seat. Company…read moreanswered all our questions and was at pickup spot early. Thank you very much. Made a memorable 40yrs birthday.

    I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about…read morethat because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now!

    Black Onyx Limo - partybusrentals - Updated August 2026

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