I had an awesome experience with this company! We had 5 buses for our event, and our drivers (Hugo,…read moreEli, Chris, Jen, and Joaquin) were all super communicative, friendly, and accommodating. The buses had great sound systems, and it was very easy to connect to the bluetooth speakers. They also provided water bottles in the buses! I would highly recommend them for any event!

I rented the small bus for a wine tasting bday trip from SD to Temecula and had a great experience!…read moreMy group had 16 on the bus which was a comfortable number. The small bus fits up to 20, but that would be a squeeze in my opinion. Adam and Paula were the service representatives that I spoke to over the phone to help with quotes and planning my 8 hour day. Both reps were very responsive and knowledgeable. They were able to give me tips on how to structure visiting 3 wineries in one day. A bonus is that this company is partnered with a lot of Temecula wineries and offered us tasting card discounts (Bel Vino and Maurice Carrie). Adam and Paula communicated to me via phone, text, and email for the quotes and info. They allowed multiple adjustments to my itinerary and accommodated adding on tasting cards last minute for my guests which was super helpful! Our driver, Jennifer, was early to our pickup location and waited outside for my large group to arrive. She provided me with the whole run down of the day and confirmed all of the details with myself and my guests, leaving room for questions before leaving. Super professional, friendly, efficient, safe, timely, and knowledgeable. The bus was clean, no smells, fun LED lights, a bathroom on board, water, ice coolers, and cups available. The one thing I will say is our bus' Bluetooth for music kept cutting in and out throughout the drive which was likely a wire issue. Jennifer was quick to reach over the phone after dropping us off, which was helpful when my brother in law wanted to go back to the bus to grab a surprise birthday cake for me. Jennifer gave us timely updates of when to be back at the bus in between venues to ensure enough time. Tip: if you're planning to go to more than one winery, you'll need more time than you think. 3 wineries and we definitely could've spent more time at each... 2 is a great number if you have a big group like mine. We went over in time but it thankfully the schedule was flexible for the rest of the evening. Jennifer prefaced any overtime charges at the beginning of the day so there were no surprises. Jennifer was grateful for the cash tip we left her at the end of the day. Make sure to Zelle or provide cash payments to avoid the credit card fees. Overall very positive experience! Thank you to this team!

We booked with Black Onyx Limo for my cousins bachelorette party this weekend…read more Monica the owner was very attentive and so easy to book with. The driver Thomas was also extremely patient and respectful the entire night. We are so grateful!! Thank you Black Onyx Limo! You guys made her night so special!

I recently booked with Black Onyx for a work event and had an incredible experience all around…read more Monica, the owner was very accommodating and kind. She responded very quickly to my initial inquiry and during the booking process, Monica was always friendly and responsive in answering questions. The driver showed up exactly on time and he was also incredibly kind and patient with our long drive/event. We had a few adjustments that needed to be made to our route last minute and there was zero issue in accommodating them. Monica even was so kind to decorate the bus for the birthday passenger! I will be using Black Onyx again in the future and will recommend them to any future friends/family or clients. Thanks Monica!

We booked white diamond for our wedding. Humberto was very on top of things leading up to the event…read moreand very responsive. The service was solid as the driver was on time and safe. However the bridal party felt the driver was a bit short and rude. Once the rest of the wedding party got in the car the drivers negative energy was felt. I would recommend booking them because they do a good job but it might just depend on the driver for your overall experience.

Humberto was so responsive and helpful! We were so happy with everything. Our driver was patient…read morewith a bus full of 14 year olds. We were able to do multiple stops and get out for photo ops, ice cream, etc. the bus was very clean and came with ice and water. We will definitely use their service again!

Booked with Diego party bus for my 30th. Soooo many good…read morethings to say. Merlin was on time, so communicative, very friendly, and accommodating. I had wineries picked out I wanted to go so when he picked us up he went out of his way to call each winery and make sure they were ready for our arrival which was really nice. On top of all of that, the bus was SO clean, massive, blasting with AC, and so modern. Everyone was so happy! 10000/10.

I spent quite a bit of time shopping around for a party bus for my daughter's birthday/military…read moregoing-away celebration, and this company stood out because of its great reputation and positive reviews. From the very beginning, the booking experience was excellent. They were quick to respond, offered competitive pricing, and were very flexible when I needed to make changes to our itinerary. Based on that experience, I felt confident that I had chosen the right company. Unfortunately, everything changed on the day of our rental. This was a special gift for my daughter before she returned to military service, and I wanted it to be a fun and memorable experience. Sadly, that's not what we received. The first issue was the air conditioning. The AC was not circulating throughout the back of the bus, making it extremely hot and uncomfortable. I asked the driver if he could increase the AC, and he told me there was nothing more he could do and suggested we close the curtains so it would eventually cool down. I trusted his recommendation, but it never improved. As the trip continued, more and more people in our group commented on how muggy and hot it was inside. To make matters worse, the bus felt incredibly cramped. We specifically booked the bus that was RECOMMENDED for groups of 10-18 passengers, yet we weren't even at the maximum capacity and everyone still felt packed together. Combined with the lack of air circulation, it became very uncomfortable. When I brought these concerns to the company afterward, I was told that the group before us had no complaints and that "it was 105 degrees in Temecula." I found that response incredibly dismissive. One group's experience should never be used to invalidate another customer's concerns. A simple acknowledgment and apology would have gone much further. The biggest issue, however, happened on our way to dinner. We had reservations at 6:30 PM, and from our previous stop the restaurant was only about 6-9 minutes away. One of our passengers noticed the driver had gotten onto the freeway and questioned why we were driving farther away from our destination. I went to the front to ask where we were going, and the driver confidently said we were headed to our next stop on the itinerary. His GPS showed a 30-minute drive. I immediately told him that wasn't correct. He handed me his phone, and I discovered he had entered a completely different address that was never on our itinerary. Because of this mistake, we didn't arrive at the restaurant until 6:51 PM and lost our reservation. We then had to wait for another table and rush through dinner so we could make it to our final destination. We lost approximately 30 minutes of the experience that we had paid for, all because of a preventable error. What made the situation even more frustrating was the driver's attitude afterward. When I called to let him know we had finished dinner, instead of apologizing for his mistake, he told me to "hurry up and round up your group and let's go." It was disappointing to be rushed because of time that was lost due to his own error. There was no accountability or acknowledgment from the driver. Even more disappointing has been the company's response. Nearly a full day later, I still have not received an apology or any meaningful attempt to make things right. The only response I received was that they would "get with the driver on the directions, even though navigating a pre-planned itinerary should never have been an issue." It's unfortunate because this company made such a great first impression during the booking process, but the actual service fell far below expectations. Good customer service isn't just about being responsive before the sale--it's about taking responsibility when things go wrong. Unfortunately, that's where this company failed. I truly wanted to leave a glowing review because the booking experience gave me high expectations. Instead, I left feeling disappointed that my daughter's special send-off was overshadowed by issues that could have been prevented and handled much more professionally.

I recently reached out to Top Dog Limo for a prom quote for my daughter, initially believing they…read morewere a legitimate and reputable company. However, something felt off during the interaction, which led me to do some research. I discovered that the company reportedly went out of business in 2021 following a tragic incident where a passenger fell from one of their buses on the freeway due to an unsafe vehicle causing a tragic death. Today, I spoke with someone named Ana, who then referred me to a man named Justin. He came across as very unprofessional and gave off a sketchy vibe. The quote I received was significantly lower than any other company, which now makes sense given what I've learned. This is not a company I would trust with my child's safety--or anyone else's. Be careful and look elsewhere.

Highly recommend Top Dog Limo Bus! We used them for my daughter's 21st birthday and they were…read moregreat! Mercedes Sprinter limo van comfortably fit 10 of us. It was decorated, and they provided coolers, ice and waters. Both owner and driver were awesome. They're also reasonably priced in comparison to other local companies.

This company is awesome and I cannot wait to rent with them again! Alfredo was so kind,…read moreaccommodating, and through all the other options I looked at, he was the most responsive and transparent. It's a lot corralling 9 women for a Party Bus so I appreciated his patience, communication, and his accommodation on the bus! He hooked it up with ice, water bottles, and his bus was super clean. He even offered to clean up for us afterwards. Great company! I highly recommend.

Alfredo is the best driver!! He was so nice and got us to our wineries on time. Would love to have…read morehim as my driver again!

We had a blast in our limo bus tour to the Temecula wineries. Our driver, Joe was prompt and easy…read moreto communicate with over text when we wanted to move on to the next venue. The bus itself was roomy and comfortable and had everything we needed inside. We really can't wait to go back and will definitely be using Aall in Limo again!

Aall-in Limo is such a wonderful company to work with to coordinate a bachelorette winery tour in…read moreEscondido! Amber responded with a detailed and straightforward quote the day after I submitted my online inquiry, and when we spoke on the phone, she answered all my questions about how to coordinate with the different wineries to visit. Though it took me a couple more months to decide on booking, she was still super patient with me and helped in booking reservations, reaching out to wineries on my behalf and collaborating on the itinerary with me. Mike was our driver and he also was very kind and patient with us; even though some of the hills were a little crazy to drive through, he got us all there safely and comfortably. I highly recommend this company for any party bus needs!

I will never forget my first experience with KLTS Limousine. I was in a bit of a pinch because my…read morego to car service was unavailable and all other suggested car services were unavailable or way out of my allotted budget. I remembered I met an absolutely bubbly KTLS Director of Sales, Michelle Martin, at a hosted event she did in the wine country in San Diego County where we transported in one of their amazing sprinters fully equipped with every culinary delight and beverages you could possibly want. Remembering this experience I found Michelle's contact information and reached out via email requesting assistance. Within minutes not only did I have a return phone call, but she arranged the transportation for my group for multiple trips. The feedback I received from my executives was nothing less than stellar. The fleet is new and drivers are beyond professional. Any request is met and they will even make suggestions to make your experience perfect! So, just when I thought it couldn't get any better I found myself in a bind in Las Vegas in need of car service for our VIP and without hesitation the need was not only met it has now become his preferred car service. You will not be disappointed when you contact KTLS for any of your transportation needs!

This month was my second time using KLTS Limousine for my company annual conference. KLTS…read moretransported about 30 of our team members from Orange County to San Diego & back, along with local transport in San Diego. They were exceedingly prompt and all drivers were very professional. My favorite part of the experience were the text messages to confirm arrivals of your drivers, along with the drivers name & shuttle license plate. It allowed for me to communicate with the driver in case we were running early or behind schedule. Thank you to Michelle Martin & Chauffeurs David, Wayne, Paul, Nancy & any other driver I missed!