I have been a member there for 5+ years and just recently had some issues with the place. I talked…read morewith management who said they were going to take care of the issue and nothing else happened Decided to call corporate hoping that they may be able to take care of these issues. Went in to work out and had one of the front desk people come up to me mid workout and tell me that my membership has been canceled. I had little and none interaction with this person with the exception of a smug attitude. I would look for a different fitness center because they will promise you anything to get you to sign the paper and then the follow through is nothing The staff used to be good, but they have really gone downhill. Save your money and go somewhere where they actually do care about members and customer service because this is not the place.

Are you missing that car lot salesman pitch now that you can't buy a new car due to supply…read moreshortages? Do you hanker for the days of sales associates descending on you like vultures looking for their next meal? Haven't been subjected to enough condescending attitude of late and just need to get your humiliation on? Well than this is the place for you! Try asking for a monthly rate or saying you don't want a full years membership at exorbitant prices and let the mocking attitudes began. Join the cult they said. It'll be fun they said. Nope! Color me gone to a smaller but more user friendly gym where the real perks are being able to work out stress free.

am so disappointed after visiting the center. It is boasted as a "family fun center" but that is…read morevery misleading. It should be named "kind to Silver Sneaker members only". I am also a Silver Sneaker member but today I came with my granddaughters who are out of school. The older ladies working the front desk acted like it was such an inconvenience to wait on us. Then proceeded to let us know that none of the amenities for children are available until after 4 so that older members can enjoy it. Even the lifeguards were grumpy! School is out and kids should be able to enjoy the facilities! Isn't that what parks are for? What a shame! I have family that retired from the park board and they are appalled too. I was also disgusted by the restrooms and changing room. They smelled of urine terribly!

I joined Chesterfield Family Center specifically for their water aerobic classes in the morning. At…read moreleast 1/3 of the time, there is no instructor. From what I'm told this is an ongoing issue. There are instructors who would cover classes if childcare would open earlier, but the park board will not open even 30-minutes earlier to accommodate their best instructor. Obviously they don't care about their paying customers.

Another new Manager, another failing grade. Against my better judgement, my wife joined. 3-days…read moreafter paying, working with their Manager AND a guy from "Corporate", they won't let her in to work out. SHE TOURED WITH THE MANAGER!! Still the restrooms are a mess, lockers always full, occasional raw sewage on the floor in the locker room, steam room NEVER works and at least the equipment is always broken. How hard is it to replace a carabiner or a simple roll of toilet paper for peak hours? There are two rolls on the fixture, can we have ONE that has TP on it and a locking stall would be nice. On the plus side, they keep the locker rooms open while the sewer backs up. Classy. Kudos. I have worked out at gyms all over the country. This one could be OK. Many Genesis clubs are nice! Just a complete lack of caring is endemic of this location. Like it's cursed.

I stopped by here on a Sunday morning for a day pass. The front desk was very friendly and helpful…read more The gym was nice and clean. Some of the equipment were a little older, but no tear or wear, just solid. The locker room, the pool, the hot tub, the steam room, and the shower were all very clean! I will definitely come back to use the gym again when I'm in the area.

I recently went to my local Planet Fitness which I have been a customer for years. I wanted to…read morepurchase an item behind the counter but was told they no longer accept cash, only digital payments. Well, basically I will no longer be purchasing anything inside Planet Fitness if I even choose to maintain member ship status. I will bring my own water, and/or tanning supplies. They will be getting zero $0 add-ons from this customer. I'm extremely disappointed in this company. I'm already sharing my frustration with whomever want to listen. One of my room mates, a female says she cancelled and is inquiring at Club Genesis for an alternate workout place. It is quite likely I may do the same.

Be aware when canceling memberships. They started billing me again a year later and refused to…read morecredit me back for their error in billing. Management refused any communication and phone number to contact senior management. It's all good until they owe you money.

This is it, the gym that has something for everyone!…read more Convenient location downtown, both on and off street parking, and very secure (member key fab required for entry, cameras in public areas, etc). Your first impression will be receiving a friendly greeting from their staff at the counter. When they aren't helping welcome members in, they can be seen actively cleaning so everything is spotless from workout areas to the bathrooms and locker rooms. I don't know how many square feet the facility is, but the layout is great in that workout rooms are divided out so it's not so open and intimidating as other big box gyms I've been to. Whether you want to workout on your own, work with a personal trainer, try CrossFit, powerlifting, or even body building, they have you covered. It feels like a family environment to be greeted by name by the friendly staff. I enjoy feeling welcomed and not intimidated like other places I've tried. Get down there and try out a free session. Or join them at one of their community events or competitions. We recently enjoyed their CASA fundraiser and loved seeing their small business give back to their community

I travel for work and this is hands down my favorite gym to visit on the road. Day pass isn't the…read morecheapest but it's a sick gym, great environment, cool people. 10/10

I'd say this is a definitely a good, utilitarian AF. This is the one I usually come to when in town…read morefor work. It's never been crowded when I've been here. Weight room is bigger than some, with 3 racks plus Smith, a cable machine, leg presses, etc. Only thing I didnt see was an EZ curl bar, but no big deal. They also have bumper plates and rubberized mats on the floor for deadlifts. (They also have lots of sign threatening charges for "dropping weights," not re-racking your weights, or "leaning weights against the wall.") So be warned, I suppose. I haven't had much interaction with staff here, but from what I can recall, they've been friendly. It's not the shiniest or prettiest AF I've been to, but it's got it where it counts. They've also got a vending machine with drinks. Would definitely come back.

Only in town for a few weeks but the manager was able to get me a deal on an abbreviated…read moremembership. I tried hitting up some other gyms but when I made it clear I wasn't interested in joining a cult or taking out a second mortgage on my house they quickly lost interest in me. The manager here was super friendly and willing to take the time to speak to me without undue pressure. The free weights and cardio machines were adequate for my use but the place is probably geared more for the casual user than the gym rats who want to grunt, groan and slam weights around like Neanderthals. So if you don't need a river of testosterone flowing around you but rather a pleasant place to work out without being judged by how many tires you can flip over than this is the place for you.

Started in 1991 at north with Chris. Have always enjoyed north and recently added south to…read moremenbership. Both are really great fitness centers especially since north is open 24 hours.

I chose this gym because it is the only one in Springfield that offers towel service. It has…read moreexcellent sauna and steam room and hot tub. The pool is excellent is working out, but not as family friendly as the Chesterfield family center.

I have been shocked at how hard it has to find an indoor pool that is open year around ! Ozark has…read morea beautiful facility but their swim program is rarely functioning. Nixa's pool has been under construction forever and even when it is open it is outside. Republic is outside too. Enter the good old YMCA. Their swim program is well managed in the hands is Marcella. Their program is positive and dependent and the swim team price is very manageable. I am so happy with the swimming I haven't even begun to check out their amazing classes. I haven't read nothing but great things

I love the Downtown YMCA. I was a member here when I was in college in the late 80s and am a member…read moreagain after moving back to Springfield a few years ago. A friendly atmosphere. They have fitness classes daily and open swim times in their basement pool. It's really great the way it is divided into different levels depending on what you are looking for. Most of the weight machines plus free weights and indoor rock climbing are in 2nd floor. The 3rd floor has a track which goes around the entire upstairs and mainly has cardio equipment. The weights include the only four way neck machine I have seen at a commercial gym. They also have a deadlift platform, power racks, pull-up machine, dumbbells to 120 lbs. Plus they have too many extras to mention. It's a great place that does a lot of good for the community with kids activities and a true health focus. I live close enough to walk and feel very fortunate to live so near. Highly recommend!

Small gym but has all the equipments you need to have a great work out! Always clean and they have…read moreawesome staff.

After years of LOATHING anything related to fitness, I joined Cox's Fit Life program, and began…read moreusing their Willard fitness center in January. While it is true that I am the one investing the sweat equity, I simply could not have moved from where I was to actually enjoying working out on a regular basis. Kaly, my fitness guru, is diabolical, but so careful at the same time. I think the world of her. I love the 24 hour availability that is close to our small town. I love the environment and other patrons that encourage versus other places that prefer only slim & trim people to grace their facilities. This place is good for me and I have learned to love it more and more each time I am here.