The staff was friendly and very helpful. Wait time was less than 5 minutes. They had the paint I…read morewanted and mixed it. I would recommend anyone to go there.

Walked in and got a friendly hello from the person at the register. Then walked over to the paint…read moreswatches section. Three people were sitting at their desks as I walked by, looked at me and could give a single f*ck if I needed help. Not a single word. Not a hello. Nothing. They were older so I can't blame this on a different generation. It's called basic customer service. I browsed for a minute and then walked out. Not a single word. Screw this place.

This store is a little out of the way but worth the trip. They have a large parking lot,…read moreknowledgeable sales team and reasonable prices. I have always liked their paint especially the no VOC paint line. If you're in the area stop in and take a peek, you won't be disappointed.

my uncle is old ,my uncle is stubborn , my uncle is old fashion , my uncle is very cheap and now my…read moreuncle is visiting his son on the west coast and his daughter wants to paint her dads house before he returns . i got a bunch of estimates for a complete paint job and now i understand why my uncle is a cheapskate . no problem as i got 4 guys to paint thanks to my bowling buddy. after showing jose (main painter ) what needs to be painted ,he told me exactly how many gallons of paint was needed , the color and what other supplies needed for the job . i headed to sherwin -williams paint store on 37th st in astoria and i was hooked up with everything i needed for the job. large parking lot out front made it a quick in and out visit . the counter guy was very helpful and recommend a top grade paint that will last a long time and at a reasonable cost . this paint store has everything you need from paints to supplies , etc . i was lucky cause the 4 amigos who were doing the painting had all the brushes , buckets , drop cloths, etc, i just had to get the paint and some filling plaster . i did not have to travel far for the paint and job was done in 3 days and looks professional without the pro cost . very good paint store in astoria and my cheap uncle will be happy and even more when he finds out that it wont cost him a penny.

If I could give 0 stars, I would. Do not shop here, only because the store manager and owner Alex…read morewas very inappropriate and rude. As well , as due to his extremely racist and strange behavior to my relative and I. I do like the employees, they behave well and are friendly and helpful. Although, the person who runs the place Alex behaved strangely and in an inappropriate matter. It is upsetting that there is a strange business owner like this in the lovely neighborhood of Woodside. Highly upset that a strange person like this manages a store in my friendly and great neighborhood. The local business owners of NYC and Queens usually never behave this way. I found out that the store manager Alex, is not a local, despite the false claims.

I must say that this place has friendly representatives and their customer service is A+. I went in…read moreand didn't know a thing about paint and they were nice enough to give me tips about how to choose the right color palette and etc...

Absolutely disgusting and objectifying comments coming from the men who work there to my wife. She…read morehad headphones on so they thought she couldn't hear them. The employees even noticed she wasn't sure which isle the stuff we needed was in and made jokes about her being lost instead of trying to help. I've used this place for months, but neither of us will ever walk in there again. If you cannot control yourself when a woman walks by, then you have no business being out in public. Grow up.

I've been coming here for a few months now, for all-things "hardware."…read more What might that look like, you might ask? Well, here it is: floating shelves (didn't end up buying them from here because I am picky AF), leaky faucet issue, some screws and bolts that were needed for mounting my TV, and alas, a door lock! What I love most about this place: Great customer service. The reps are always so nice, knowledgeable and helpful. What I don't love about this place: The hours. 6am to 6pm on weekdays. Uhm, this is NYC and people work late. But I've made my way in the early AM hours, before work, so at least we have that option. Yesterday, they were particular helpful (I first called to see if they were open because - COVID-nineteen!) while serving people at the door, armed with masks and gloves. I bought my door lock (and after installing the one the locksmith recommended), I have to now return it when the store will reopen. (Only God know when that will be!)

Knowledgeable, down to earth and well stocked for any project. My go to place because of its'…read morecompetitive pricing and staff.

These guys are pretty saavy and honest in terms of recommending paint or supply products for…read morerenovations. They offer good prices on Benjamin Moore paints. All the new colors are available as well as samples for testing. Sales people don't try to jerk you into getting dumb crap you won't need here. If you give them a price range they will help you stay within budget.

This is an awesome place to get paint and all the condiments that go with it. Angelo was extremely…read morehelpful and completely understood my project. He alerted me to the sales they had going on and was very laid back about my semi-first time DIY painting which included sanding and spackle. They have a great selection of colors, all of which contain primer. Parking is super easy, too. Highly recommend! Not sure if I recommend MYSELF yet, but if I don't spill the paint on my couch I would consider it a success!

I went in this morning looking for a paint edger, the person working there knew what I was looking…read morefor and I bought one along with a package of pads.

If every store employee/owner was as friendly and helpful as the man working here, the world would…read moreundoubtedly be a much better place. Had just what I needed for my painting project, and he gave me tons of great advice/pointers on my project as we were checking out! Thank you!!

Friendly service, knowledgeable personnel and great selection of paints. I called a half an hour…read morebefore they closed and said I wanted to get pints of three different colors so I could test them in my home. I showed up 10 minutes later, and he already had the colors swatches out, and he got started with mixing right away. I'll definitely come back.

Why I won't be back (message for mgmt):…read more I've been a customer for years, made a loyalty account last year, and have spent thousands of dollars on paint over those years. Went in today (8/10) to buy some paint for a small (& cheap) project. After I selected my color, I went to the rep (Eamon) and asked for the cheapest flat-sheen paint they had in a quart or gallon size. Eamon proceeds to pull Emerald in a quart size off the shelf and tell me this is the cheapest paint aside from their samples. I didn't bother to let him know that that *I* knew that Emerald is the most expensive line per oz. At ~$22 a quart, a good rep, knowing the circumstances of my project should've recommended a gallon of Captivate (or literally any other line) which is 4 bucks more for an *entire* gallon. And no, there wasn't a stock shortage -- I checked out what they had when I first walked in. At this point I asked if I could purchase two sample sizes instead, and after looking at his stock of 6 tells me he can only sell me one. I informed him that the last week I purchased 3 samples when there were also only 6 with no problem, and so he lies and tells me this is a store policy and shrugs. Either have the policy posted, or sell your stock. Considering I've purchased many multiples of samples from SW in the past, I think it's bs. I have also never had a store tell me they can't sell me the product they have in stock. Super weird and uncomfortable interaction overall. Feeling like I was being cheated out on price, and then fed a bullsh*t line about store policy so he could save face. First interaction with Eamon, I'm sure he's an okay guy, but needs a training on customer service. Won't be back and will bike over to a different paint store for this project and for others. There's so many paint brands nowadays! ----------------------------------------- If you want to still go...What I like about this store: - Of the reps I've encountered, they give you space to explore the color cards at your leisure and don't hover. Avoid Eamon though. - It's a few blocks from where I live and I believe one of the only paint stores on the west side (vs. F&B or BM on the east). - Good hours, open on time - Always have the line, sheen, and size container that I want - Cashiers always have the coupon codes ready to scan (if you forget) - They'll happily look up your past purchases in case you forget a paint color name (which I do all of the time)

ordered online 2 days ago what I needed for pick up today. Painting starts tomorrow at 9am so i…read moreneeded to have everything in place by then. Called ahead when I hadn't heard back and Felicia said she was with other customers and the order hadn't been started yet. As it was Sunday I needed to get it together ASAP in case i had to go elsewhere to get what I needed I went in person. Years of customer service has taught me that phone and internet fall behind live clients. Felicia was lovely and patient with my near freak out and got it all together with the changes I decided on. She also confirmed how much paint I would actually be needing. Though she was great I am concerned that the order wasn't put together the day before in case she *was* busy and couldn't get it together in time. *district mgr just called to make sure everything was fine.

Unbelievable service - I've been in for a few projects now and the guys have a good selection and…read moreknowledge of everything you'll need to get going and to do the project efficiently.

great local paint shop! very friendly and helpful!read more