Nice equipment and modern gym! I joined EOS fitness at the end of February and I am happy with the gym so far. Located in Janss Mall, this gym is at a very convenient location with ample indoor parking and close to many shops and restaurants. The hours are very reasonable during the week, but closes early at 7pm on weekends. The gym is huge with 2 floors, swimming pool, jacuzzi, and a spa with saunas and steam room. Depending on your membership tiers, you can use the EOS at all locations, the escape room for more privacy and towel services. I love the Technogym equipment as they are very modern and well made. The turf area on the second floor allows for a full metabolic workout with jump boxes, tanks, battle ropes, assault bike, and ski machines. The only thing I dislike are the ban on the ball slams and missing tire flips, which I feel are essentials workout routines. The other area that I like is the swimming pool. While I wish the pool is deeper and has shower next to it, I like that the pool is indoor (no worries for sunburn) and seems well maintained. While the gym does get busy during peak hours, the availability of machines is very reasonable during other times. As for the membership fees, we paid $1,000 for a three year membership for my husband and I, which we felt was an excellent value for the area. read more

This was honestly ridiculous. I showed up ready to work out, already took my pre workout, planned my time around coming in, and the gym was just closed. No email, no text, no app notification, nothing. Just locked doors and a bunch of us standing there confused. That's not a small mistake. People plan their day around this. Now I'm stuck all jittery from pre workout with nowhere to go, and my time completely wasted. And to make it worse, the staff that were there had attitude when people asked what was going on. No real answers, just rude responses. EOS talks about being a welcoming and motivating environment... this was the opposite of that. This feels like poor management, plain and simple. If you're charging people every month, the least you can do is communicate and treat members with some respect. Really disappointing. read more

Have you heard the phrase "lipstick on a pig"? Or "you can't polish a turd"? I've been going to this gym since 2008. It was always decent. You get what you pay for. But ironically since the remodel post Covid and now since switching from Golds to "EOS fitness", the quality and experience has tanked. Bathrooms are disgusting. Half the sinks work at any given time with vile grime and sometimes vomit in them. Half the time the toilets are out of order. Half the stair masters work at any given time although luckily vomit free. The workout machines are greasy, and a lot of them are falling apart. And i wanted to refrain but on second thought i also have to echo what some people are saying about the staff. Many are very very nice, but depending on what time you come, sometimes it feels like the high school lunch hour and you're not sitting at the cool kids table. Now in 2008 the gym options in the area were slim. It was Golds, 24 Hour Fitness and Spectrum. Golds fell between the two in quality. But now adays, with countless options in the area and the clear dip in quality... Very sadly for the first time in almost 20 years, I won't be renewing and I recommend others do the same. I gave an extra star for the good old days, but if I were a new customer it would have been 1. read more

I appreciate the community at EOS. In the weight area and near the pool, I have had great conversations and time praying with fellow gym members. I appreciate the improvement with the bathrooms and the gym equipment. Keep it up! God bless you. read more

One of the days that I got off work early enough to go to the gym and it was closed. No email, no notification of any sort, the website says nothing about it being closed, people standing there with nothing to do. Someone said there was a leak and that might be why it was closed, but you think some notification would be nice. I don't think it takes much effort to send a mass email to all the members. read more

I rarely write reviews but looking at these I got the feeling people were ganging up on EOS since the transition. Many people don't like change and humans are social animals, but I don't share the negative opinions. I am a long-time Gold's member - very long, from when it first opened across the corridor in another suite. A few years ago Gold's did an amazing remodel - adding a second floor and most or all new equipment. I worried EOS wouldn't be the same, but other than colors and logos I notice NO difference. Most of the equipment is in very good condition, with some occasionally needing repairs (like Gold's). I don't spend much time in the bathroom, but like all facilities there can be occasional plumbing issues (as was the case with Gold's). Most stations, benches, etc, are multiple, and though the gym is busy (good, right?), there are not usually long waits. Maybe there are more posh gyms out there with shiny equipment and concierge restrooms, but I just go to work out and everything works fine for that. My time at EOS is efficient, enjoyable, and I will keep coming back. read more

Went in for my morning workout at 9:30. Gym closed, no explanation by anyone in the lobby. "When will you be open today?" "Don't know, try back tomorrow. Call first." Called three times today, right now it's 9pm, never an answer. Worst part is, I have recieved NO email all day, which means without any notification to members, people have been coming in unnecessarily all day today, wasting their time and energy when they could have made other plans. Completely unprofessional. read more

I workout at 5am every morning usually no issue but this morning they were closed and didn't even send an email out or anything. I wasn't very upset until I just tried to call them because the sign up at 5am said they would be open in a few hours. I called four times at 7pm ,when it says they are open till 11pm, no answer. Four times. Never got an email and zero communication about them being open or closed tomorrow. Really disappointed read more

How time changes everything. It started out great, until it came to money and communication. I requested medical exemption in Dec. 2025. It is now Feb. 2026. After months of aggravation, I am chalking my LOSS as lesson learned it is not worth continuing to be stressed., read more

EōS Fitness - Lots of machines. - Gyms Near Me - Thousand Oaks, California

Alvin is the best front desk worker. Been working out at this location for 3 years and this gym is honestly like a second home I love all the staff and community here read more

I had an extremely frustrating and disappointing experience with the front desk/sales team at EōS Fitness. The representative, Korel, provided misleading and incomplete information when I signed up. He explicitly told me there would be no enrollment fee ($49), that it would be $1 to join, and that I'd get the first and last month free. I even double-checked before signing, and he confirmed my monthly charge would only be $24.99 starting the next month, with no additional fees. At no point did he disclose the $59 annual fee. Only after receiving the digital agreement did I discover that my next payment would actually be $59 + $24.99. When I tried to clarify this, I was completely ignored. Korel avoided addressing my concerns, and the manager was no help either--constantly making excuses, staying on calls, and making me wait for nearly an hour without resolution. This felt deceptive and manipulative, like a deliberate attempt to trap customers by hiding important fees. Once you sign up, they show little to no concern for customer support. Overall, this was a terrible experience--unprofessional, misleading, and extremely poor customer service. On top of that, the cancellation process is unnecessarily difficult, adding to the frustration. I would strongly advise others to be cautious and thoroughly review everything before signing up. read more

I went back today to inspect the mens shower heads and if they've been fixed after 2 TWO years The answer? NO During my tour of the showers I announced "how do your shower heads work " ? They yelled "they suck" Im fortunate that you dropped your monthly to dirt cheap.. So im reluctantly joining again, its a sad situation, something as simple as a shower head, is not a concern for the people that take our money, those buffoons actually think the members are happy? They just take the cheap ass fees and deal with the total lack of detail, the little things the add up, as i get pounded by blistering hot water that blows my skin off, or too weak to rinse my head, i just understand that im paying cheap fees for a alleged gym membership.. and its worth the cheap ass fees read more

What could improve? Everything... Hand dryer's down, hot water in the shower room is down for more than a week now, steam room don't work... shouldn't we get a discount with our monthly if we only get half of the amenities? On top of that, the employees are very cold, just like the water in the shower. You don't get smiles when you ask something. One even had a very condescending tone (I don't know her name, she didn't have a name tag) when I asked her something 2 days ago. They are just nice to people who are fully made up and with a nice outfit. It's a gym, not a runway. I could've spent money at Equinox (not comparable, impossible) but with the one year commitment, I can't since I don't know where I will be assigned by July. Also, they don't seem to have a sense of accountability. Every person in-charge for cleaning the place don't speak English so when you have questions as well, they can't answer you. I don't know, it's like a circus here... read more

EoS Fitness - Thousand Oaks, CA I am so glad that EOS Fitness opened this gym in Thousand Oaks. For one, I am an EOS member. And two, it is not too far from my brother-in-law's home in Calabasas. I have been to location back in the day when it was a Gold's Gym and I still remember the awesome workouts I had. Now that it's an EOS, I still had a great workout. One thing I noticed right away is the gym vibe. Yes, equipment is very important and we'll get to that. But I cannot deny it that the gym goers here get after it and even more important, people here follow gym etiquette (re-racking weights, cleaning up after themselves, giving you space, etc.). Being an EOS member, I am very familiar with the equipment that they choose to have and have grown to love it. The main floor is all the cardio, free weights, cables, machines, and a turf area. The second level has more turf and machines. Every piece of equipment that I used was working and because I no longer lift crazy weights, I found the number of free weights enough. I did not find a single piece of equipment, bench, or machine that wasn't working. I worked out here twice and both times were before 8:00 AM. The gym was not packed, but I can tell it's a busy gym. read more

I have nothing but bad things to say about this gym. I wish I could say this was an EOS problem but the fact is this gym has been awful even when Golds was the owner. They simply don't care. No working leg extensions? They'll take 3 months to fix it. No music? Took a month to not work out in complete silence. Wanting a relatively clean gym? Weights and trash are everywhere first thing in the morning. Want to use a machine? Sorry, people are using four machines at once or they will be on one machine for 30 minutes plus. More than half of the treadmills either won't turn on or won't incline. The only thing that's worse than the management is the entitled people that come to this gym. They congregate in groups and hog all of the machines. Want to get the leg extensions on Saturday? Good luck, this guy has had his bag on it but hasn't done a single set yet. There is a good part about this gym. I will be moving in six months and never have to come back to this place ever again. Management please fix something. read more

Terrible customer support. They make promises they don't keep, I can't even get a call back. I have been a member of this gym for several years, since it was Golds, now EOS. I have paid my membership in advance for over 3 years. I had a severe injury that left me hospitalized for months and unable to walk. I'm still in recovery and learning to walk again. They would not allow me to freeze my membership, not even for during the time I was in the hospital or a skilled nursing facility. This is the most greedy insensitive and disgusting way to treat people. Unfair and should be illegal. read more

Since changing hands this gym has gone straight downhill. Broken equipment, whomever is running the music has no idea how it works, too loud then it's off for days. 1 of Hand dryers in the men's bathroom didn't work for over a week. Sinks clogged. Been a member for years and just cancelled my membership. If you're thinking of joining find another gym. read more

This place used to be good, but for the last 7 months, it has been getting progressively worse, the worst of which is seeing the customer service manager standing on one of the benches, with a bullhorn yelling "get the f*** out, it's time to leave!" And ever since that point it seems to be something that is taught to new employees, because they are doing it every night now. I am beside myself. It also seems to be a trend that 5 minutes before close, one of the employees will walk into the men's locker room and flash the lights, WHILE PEOPLE ARE IN THE SHOWER!!! The men's sauna smells like a biohazard. This place is quickly falling apart. It's sad. 10/10 would not recommend. A shipping container would be better. read more

It's always very busy but there's enough equipment to use if I'm waiting for something and you can't beat the price especially considering they have a pool and a jacuzzi. read more

I don't know if this has anything to do with the transition from Gold's Gym to EŌS, but it appears to be mostly the same staff with a few new faces. What I do know is that I am still paying $44 a month, while EŌS is advertising memberships for $24 a month for the same tier. If I'm paying nearly double what new members are paying, the least I expect is to be treated with basic respect and professionalism. Unfortunately, that has not been the case. Some of the newly hired staff clearly did not receive proper training after the transition. One employee in particular, Taylor, has an extremely condescending attitude and consistently comes across as very rude when speaking to members or even welcoming guests. When we scan our codes at the entrance and staff have to buzz us in, she doesn't even bother to look at the screen or make eye contact. Instead, she continues having personal conversations with other employees as if members standing there don't exist. There have also been multiple instances upstairs in the studio where staff walk in to mop the floors and literally mop over my shoes and belongings as if I am somehow in their way while using the gym I pay for. That level of disregard is unacceptable. Another issue that has happened more than once is staff entering the studio before the gym is even closed. On one occasion, Taylor came in at 10:40-45PM when the gym closes at 11 PM, shut off the lights on myself and others who were still working out, and began YELLING AT US to leave and GET OUT. Most recently, at 10:50 PM, employees were walking through the gym screaming at the top of their lungs "GET OUT NOW, THE GYM IS CLOSED!" That behavior is completely unprofessional and disrespectful. Members should not be yelled at or rushed out of the building before closing time, especially when they are paying customers. I wasn't planning on writing a review, but this last experience was the final straw. I already have a serious issue with paying almost double the membership price that new members are paying, but it's even worse when you're paying that much just to be treated poorly by the staff. Very disappointed. At the very least, I would appreciate someone from management reaching out regarding the pricing difference and these experiences, because right now it's hard to justify paying nearly double the current rate for this level of service. read more

This is worse than when Golds gym was running it. Rude staff and a dirty gym. What else can you ask for!? Not sure who to blame, the gym for never cleaning anything and constantly vacuuming. Maybe whip down the machines would be helpful? Everything is typically covered in someone dirty sweat. Machines are always being "fixed" and more than half the stair-master machines are always broke. Loud ass music too blasting when EVERYONE has headphones on. Bathrooms are disgusting, they need to be remodeled from the 80s. read more

Well, they've managed to screw up a perfectly good gym in less than a month. Five treadmills that don't work .tThis week paper all over the floor because nobody's managed to keep the place clean no music no electronics working. One person working the front desk to take care of the whole gym. They really just broke. They can't afford two people. read more

When you put the pieces together, it's clear that Gold's knew they were either in talks or already in the process of being sold or absorbed by EOS. The decline has been noticeable, from basic machine maintenance to floors no longer being re-racked during the day or set up properly for the next morning. I train on weekdays at 5:00 a.m., so cleanliness and readiness matter. On Monday, 1/12/2026, the men's locker room was in unacceptable condition. Towels were left scattered on the floor, the towel bin was completely full, and the steam room had clearly not been cleaned, you could visibly see dirt collecting and running along the bottom seating area. Most of the shower body wash and shampoo dispensers were either empty or diluted with water, suggesting they hadn't been refilled. At least three shower drains have been clogged for an extended period of time. The Escape Room is consistently a mess. Since the management change, I've seen it properly cleaned maybe twice. The same explanation is repeatedly given about the "cleaning crew calling in sick," which at this point sounds more like an excuse than a coincidence. It's becoming difficult to believe there is a reliable overnight cleaning crew at all. For a gym of this caliber and price point, these ongoing issues are disappointing and unacceptable read more

EOS took over the golds gym that existed here for a long time. In the time EOS took the bathrooms have been neglected never any toilet paper it's messy and the weights are never organized anymore. The staff has stayed the same but even they are very vocal about the dislike they have for EOS. It's becoming a planet fitness because of the cheap memberships. It's very very sad to see a great gym turn into another gym that'll close in a few years. I really hope golds makes a comeback. Cancelling my membership today after many years with golds. EOS killed this gym read more

overall okay gym and good equipment but expensive membership for all of the bulbs in the tanning bed to be broken also its not strong at all don't waste your money. locker rooms are a mess as well read more

James and JJ are so nice and make sure you're taking care of. Love this gym! Such a great place to be.

Even going here for years and honesty can say this place sucks. Stole money from me there staff is lazy and just a horrible vibe. Nice equipment but that's all this place offers read more

Love this new gym, the Front desk manger Jasmin Krostag was a big help with helping me sign up and always greets me when I walk in and treats her staff very exceptional. Love using the cardio machines and the sauna. read more

Amazing time here thank you Tyler ! He made my experience much more enjoyable. Really loving the atmosphere here :D

JJ was so amazingly helpful with setting uo up my account with the new gym. I was having trouble as the gym recently changed ownership and the whole sign up.process was.different. JJ. was the difference in making my whole experience a efficient and a pleasure. Thanks JJ!! And Ava is.also a star. Ava at Eos front desk is a bright spot. Greets me with a bright smile. Even in the midst of checking a steady stream of gym members she takes the time to deliver service.with a smile. She had to retrieve a copy of class schedule. Feel welcomed and not a bother. read more

Was so mad by the time I found it I just left. No signage to find it and the the staff are irritating. TERRIBLE LOCATION

EOS Fitness took over what used to be a Gold's Gym, and the decline has been obvious and ongoing. Multiple pieces of equipment at this location are broken, damaged, or completely unusable. Many of these issues have existed for six months or longer, and some for over a year. This is not isolated wear and tear. It is persistent neglect. Cracked padding, broken bolts on benches, unusable gymnastic rings due to failed straps, and other basic, low-cost repairs remain untouched month after month. To be clear, this is not a staff issue. The staff here are professional, courteous, and clearly frustrated. I have spoken with multiple employees who have confirmed that they have submitted numerous maintenance and repair requests to corporate. Those requests are either ignored or endlessly delayed. The staff is doing their job. Corporate is not. Any competent gym owner understands that functional equipment is non-negotiable. This is a gym, not a decoration. The fact that basic repairs that could be handled in a single day by a handyman are being postponed indefinitely is unacceptable. It gives the strong impression that the people making decisions at the corporate level do not work out, do not use gyms, and do not understand how one operates. EOS presents itself as a major name in the fitness industry, yet treats both its clients and its staff with disregard by refusing to maintain the facility to even a basic standard. It feels less like an investment in a gym community and more like a cost-cutting exercise where functionality is an afterthought. If these issues are not addressed, people will leave. It is that simple. Members notice when the same broken equipment sits untouched month after month. A corporate gym that is this disconnected from reality should not be surprised when memberships disappear. Fix the equipment. Support the staff. Bring the gym up to a standard that reflects a company that claims to be serious about fitness. Right now, it does not. read more

At this point even the Wi-Fi no longer works properly. Coupled with a total lack of maintenance since the sale of Golds to Eos, not having functioning Wi-Fi so customers (amazingly yes we are still customers, not just dues payers) can listen to music is a deal breaker for any gym. Under no circumstances would I join Eos today if I hadn't been sold to them by Golds. Avoid. read more

The desk staff is always friendly and doing all they can to make a good experience. Jasmine is doing a great job with limited resources, upgrades take time. read more

The girl named Francesca at the front desk goes above and beyond. She is very nice and very helpful.

Rude staff is the end of this place and that just is my biggest reason for churning out. On the top of that, their equipments are broken for ages, no repairs for the longest time. The staff is outward dismissive of repair initiatives. Highly advise against it. read more

Gym is now terrible that EOS owns it. Bathrooms are dirtier with no toilet paper, machines are broken for longer periods of time and it's far busier here now. Any other gym is better. I can't wait to leave, EOS has made finding a new gym exciting :) read more

Hey Eos...before running a super cheap membership promotion maybe just maybe you can focus on expanding ? Don't take my word for it ask for a tour of the gym Monday - Thursday ...take a walk around , see how busy it is and then you'll know what im talking about . Again eos , I don't pay to stand and wait for equipment to open ... read more

Terrible service, completely uncalled for. I just got off the phone with customer service, was just asking a couple questions and the dude just put me on hold and never got back to me. Called again and just let him know I had some more questions and my man just hung the phone up after greeting me. These people need to get fired or just learn how to have proper communication skills. I was so happy here when it was gold's and the staff was always really helpful and good vibes. I moved away for a couple months and wanted to renew my membership. I changed my mind I don't even think getting a membership or trying this place out is even worth it just based on my experience with the staff. Can tell this place went to shit sadly I don't see this place lasting a long time, these workers need to start looking for new jobs or something because I know damn well I'm not spending my money on this place. read more

Since the takeover of Golds Gym by Eos things have started to fall apart, literally. The condition of equipment is deteriorating rapidly, broken machines go unfixed for weeks (apparently because half of the maintenance crew is now "gone"), the WiFi no longer works, the locker room isn't clean. Such a shame - I've been a loyal Golds customer here for years, guess I have to look elsewhere. If you're looking to sign up to a gym save yourself the frustration of Eos. read more