CONS: left vasa in hopes of less people, still a pretty packed gym. when i signed up they didn't…read morebrief me on the things my highest membership included until i haunted the front desk asking questions. the walkways are the worst. i am scared turning every corner, afraid i'm going to run into somebody -- especially going in and out of the women's locker room. PROS: they have some fun group classes. Erica's dirtylicious class is by FAR the best, followed by Body Pump. the massage chairs are nice (though you can't always get on them). it's also relieving to have a ladies only sauna! the e-gym machines are really cool, it customized your workout to your needs (only this was something the staff never told me was included in my membership. i had been going here for months before i luckily found out...)

I use a fitness membership through my employer, Fitness Pass, which provides access to basic…read morememberships at a variety of gyms in the area. My experiences with other gyms, including Planet Fitness and VASA, were straightforward and seamless. Both had clear and convenient processes for enrolling through Fitness Pass. Unfortunately, my experience with the Orem EoS Fitness location was different. When I called to ask how to sign up using Fitness Pass, I was transferred to a membership representative who informed me that I would need to pay an additional $10 per month on top of what I already pay through Fitness Pass. When I asked for clarification, I was told this was essentially because the gym needed to make more than what Fitness Pass provides. This explanation did not seem appropriate or consistent with how the program is intended to work. To verify, I contacted Fitness Pass directly. They confirmed that I should not be charged any additional fee for a basic membership and even offered to join a three-way call with the gym to clarify the situation. However, when I called the gym back just minutes later, I was told that membership staff were suddenly unavailable for at least 30 minutes, despite having just spoken with them. I then contacted another EoS Fitness location in Springville and explained the exact same situation. Their staff immediately clarified that the Fitness Pass fully covers the basic membership and that no additional fee is required. I visited that location in person, received a tour, and completed my enrollment in about 20 minutes, without any extra charges. They also explained that the $10 fee mentioned by the other location applies only to a premium membership and is entirely optional. Due to the conflicting information and lack of transparency from this location, I will be going to the Springville location instead, even though it is farther away. Based on my experience, I would strongly recommend confirming all membership details carefully before signing up here.

I was invited to attend a hip hop class as a guest on a friend's account, so my review is from a…read moreguest perspective, not a member. Read it with that in mind. The registration process was fairly quick, although there was a little sales pitch, paired with the urgency of an expiring "deal" that I had to sit through. I can't fault them, they've got to build their business, but I'm not a fan of sales pitches. The hip hop class itself was outstanding! The instructor was energetic but also made it easy enough for us novices to follow along. At the conclusion of the class, I was sufficiently sweaty and tired, which sounds like a good workout to me. I'm not sure that I'm ready to sign up for a gym membership, but it was a nice visit.

Please pay attention to the reviews here. I didn't and I got charged $450 dollars for one hour…read moretraining sessions that I never took because they are mid day and I have a job. I contacted the PT Manager, Kayla, and she put in for a refund for me, then a month later told me it had been approved and a month after that said their records show I took the one hour sessions. Its pretty clear that robbing people of their hard earned money is part of their MO down there. DO NOT GO HERE. Go to any other gym. ANY other Gym will likely treat you better than this nightmare.

needed to the gym when I moved here... They had a good special running. Must say the pool has been…read morebroken for weeks... Very cold! Only reason I joined so I'm a little questioning if I made the right choice now. Also, showers are definitely meant not cleaned regularly, and the Jacuzzi has a black mold growing under the edge all the way around. Have to be honest.

I had a terrible experience recently that made me feel so unseen. I was trying to enter into the…read moresauna but couldn't because the scanner wasn't working. I was standing with a few other women sort of waiting for someone to come out so we could enter I got the swimming pool area. I felt like I didn't want to waste time so I decided to go find an employee. When I did I got the attention of some guy who listened to my story about how the scanner wasn't working. And that I knew it wasn't a a card or membership problem. It was the scanner, I watched other girls try to get in as well. No one could. This guy made me scan my membership so he could check that I pay for this. It worked and then asked what the problem is and I explained the entire situation and then he said oh that sounds like a problem you need help and you can go ask that girl to help you. I was shocked and a little mad. He took no responsibility to help me or even explain to the next employee what needed to happen. I got the female employee to help me but I was so mad with this the male. It was not good. He wasted like 15 mins of my time. In total of explaining and waiting for the door to be open I think it wasted 25 mins of my night. I was not okay with this.

Love this gym! It has an awesome atmosphere and energy and never is too packed. They offer…read moreclasses for kids!! My daughter is shy, but the teachers do such a great job of making her comfortable. Owner kjell is so nice and personable. Can't recommend this gym enough!

A small, speciality gym with an emphasis on boxing. A more personalized way to engage in unique…read moretraining in an intimate setting with a cool mural by London Muralist, Ben Slow, as a backdrop.

Great customer service and staff! Love the red light therapy and privacy of working out in my own…read morelittle booth. Best gym out there!

This place will sign you up for a free trial membership without telling you after you try to…read morecancel. After three years they will start charging you because the free trial (that you never knew you had because you thought you canceled) ends. When you tell them you never wanted a free trial membership and want a refund they will just laugh and tell you they can't issue refunds, but they will offer another free trial membership. This place is a joke.

I love love love Hermes! I have gone there as a teenager, and just visited again with my mother…read more They are so kind and considerate of your needs and are very attentive. Willing to work on your level and help you increase your abilities. My favorite crossfit gym. A healthy enviroment to get fit!

Extremely hard work outs and knowledgable coaches. They will push you to your full potential and…read morethan some.

I have been doing pole dancing for a very very long time. I have been to over 12 studios…read morethroughout many states and have never been to one so clean, welcoming and with high level instructors. Their poles have 10' in between them! This is unheard of. Beautifully tall ceiling to climb till your hearts content. Safety seems to be very important and equipment seems very well maintained. The biggest perk is the pricing. I found there is a price range that should work for anyone. Their contract pricing is honestly the lowest I've seen but there is no quality sacrificed for it. Even drop in pricing with no contract commitment is quite standard for the industry. I highly recommend and is beginner friendly with classes to choose from every day of the week. Pole, silks, hammock, hand standing, flexibility, Lyra, heels, dance, you name it, they have it. I'd give it 6 stars if I could and dare anyone to do differently. Sorry but this place is the bomb. They also have open classes where you can come and practice on your own so I posted a picture of that as well.

I bought a one-year pass and literally found out two days later that I was moving out of state for…read moremy husband's job. Since I hadn't used the pass at all, I asked if I could cancel. Instead of understanding, I was told I would need to pay 75% of the pass (around $680) just to cancel, even though not a single payment had been made yet. I've supported this business since the very beginning, so it leaves a bad taste in my mouth that the owner couldn't show a little flexibility or compassion in such an unusual situation. Policies are one thing, but refusing to cancel a pass that was purchased less than 48 hours earlier and never used feels unnecessarily rigid and money-driven. Now, I'm stuck paying for a yearly pass I can't use because I don't even live in the state anymore. I used to love this place, but the way the owner handled this situation has completely changed how I feel about supporting the business.