Went here this morning with just a couple of minor repairs. My wife suggested them as she…read moreremembered hearing reviews on a local FB page a few years ago and they are nearby. What a fantastic experience. Repaired and cleaned a crucifix as well as a diamond ring that I wear from family members that are no longer with us. Both look brand new and they did both same day! I did leave another item with them for repair and my wife will be taking a piece to them as well. I don't know what else to say except that this how to run a business!

Tried to sell gold bracelet here. Their price offered was very low ....three other stores were much…read morehigher.

Well established, family-owned jewelry store with professional staff…read more Marry Me delivers a personalized experience and the team is knowledgeable and focused on helping you find the perfect piece.

THIS REVIEW IS FOR THE MEN WHO WANT TO FIND A GREAT WEDDING RING…read more If you're looking to buy a wedding ring and don't know much about the process, GO TO GINO JR at Marry Me Jewelry. I walked in not knowing much beyond the basics, and Gino immediately made me feel comfortable and confident. He took the time to walk me through the 4 C's in a way that was easy to understand and never overwhelming. What really stood out was how collaborative he was throughout the entire process. He did not just try to sell me a ring. He asked thoughtful questions, laid out different options, and helped me compare them in a practical way so I could make an informed decision. He was patient, straightforward, and focused on making sure I felt good about the choice I was making. Gino is also just a great guy. Super personable, honest, and responsive. Anytime I had a question, he was quick to get back to me and always willing to explain things clearly. At no point did I feel pressured or like I was paying too much. He made sure I felt confident that I was getting the right ring at the right price. The end result was a beautiful ring that my fiancée could not be happier with. I highly recommend Gino Jr. and Marry Me Jewelry. If you want someone knowledgeable, trustworthy, and invested in helping you get this important purchase right, he is your guy.

First alteration: 2 pieces, resizing and replacing stones. $500-ish. When paying, agreed to pay 50%…read morenow, 50% later. Staff then charged whole price seconds later by mistake. No big deal, just a mistake, didn't complain just asked if this was correct and they fixed it. Order was later than expected, had to call to check up. Alterations done were good, but wife was present to try on the ring and it needed resizing. Asked for this to be done, expecting to pay, was told that first resize after other work is done is free. Got a receipt that shows this. The owner personally said this. I verified again with another member of staff as I was paying the remaining balance on previous work. Yes, first resize is free, I'm told. All conversations polite and happy at this point, on both sides. Almost a week later, when the ring is due to be returned the next day, I get a voicemail explaining that the resizing is not free, but rather $75. Also, they were going to be late finishing it. I politely explained that I was told, and had a receipt showing, they said this alteration was free, and that getting a price switch and a delay after they held onto my ring for a week is a bad look. They were firm on the price having always been $75. I suggested that I'm willing to pay that, but unhappy, and would be looking elsewhere in future. All polite but firm on both sides at this point. This apparently set them off - as I was told I would have to wait on a call back from the owner. The owner called me back a few minutes later, and was immediately hostile. "Why don't you just come in and get it resized somewhere else. Why would anyone think this was free? Do you work for free?" When I tried to respond to clarify that I wouldn't have expected it if I wasn't explicitly told so, I was loudly talked over and condescended to further. Naturally I stopped being polite at that point. I went in to collect my property, and asked to speak to the owner after the ring was returned, and he was equally rude and condescending throughout about the idea that I'd believe someone who said it was free. I'm still holding the receipt that says the work is paid for at this point. This is the same owner who had, a week ago, cheerfully told me this was free because they'd just finished work on the ring. I'll admit I wasn't polite at this point either, because I do not appreciate being lied to or scammed and then gaslit about it, and this wasn't a worker who had no blame, but the owner himself. If it had been merely the mistake, I would have been disappointed at the unreliability and would have sought future work elsewhere. If it had been an adjustment in price based on unexpected extra work, that would have been fine. But this store will make errors that cost you money, and then mock and gaslight you for asking them to correct the error. Oh, and I was loudly informed in the middle of the store with other customers present that "In the 20 years the store has been in business, they have never had a single problem before". It was at that point I suspected the owner might not be entirely honest. I have attached a receipt with personal information redacted which shows the work order and that all costs were fully paid. This is the receipt I was handed when I made the request for the resizing, and I was shown the place on the receipt where it shows it was fully paid as the receptionist admitted the receipts are a little hard to read. Given the dishonesty so far, I am looking forward to the story the owner offers in the reply below. I expect he will not be as honest about his own flaws, as I have been above. Highlighted on the receipt are the total prices for the previous work done, the amount paid at the checkout when the resizing was accepted, and the remaining balance on the work to be done.

My 2 watches stopped last night, needed batteries. I'm leaving on a vacation 4/8/2026. So I stopped…read morein to Sams because the rating were 4.6+, only to be severly disappointed. The gal behind the counter told me that they don't do battery replacements while you wait. I'd have to leave them and I;d be notified when they were done. How long I asked a few days??? A simple task for an experienced jeweler, seems that Sams is more interested in selling than service!! I can assure you Oak Lawn residents I won't be recommending this place to anyone!!

This place is a joke. I called to ask how buy goldfor it and the guy tells me you need to bring…read morethe stuff in. I never heard nothing like this before most places pay you or a gram. I don't recommend this place.

worst place to do business with they're very unprofessional & be having food by the gold they have…read moredisplayed !!!

I've bought a couple items here and wear them all the time! Have also had some things repaired and…read moremade beautiful again. I think prices are fair, the people that work there are very nice and no need to go all the way downtown to jewelers row.

I went in for a quote to convert my wedding and engagement rings into other jewelry. They were 10…read moreyears in a cabinet, and needed new life. I'd gotten a quote (which took about 10 days) at another local jeweler and felt strongly I was being very over-charged. At Bryn Mawr I was attended by Emmett, who was friendly and helpful. I wanted to do a fixed pendant for the diamond in the engagement ring and make cluster earring from the small stones in the wedding band. Emmett helped me pick a chain and ensured they had a clear picture of what I wanted for the reasons, then provided a full quote including the purchase of the scrap gold. It was about 40% less than I was previously quoted. I paid the deposit and hoped for a good outcome! I picked up my new jewelry Sunday and couldn't be happier! It's all beautiful and exactly what I envisioned. The pics don't do it justice. These are lovely and can be passed down one day.

Bought a 4 carat REAL diamond,as indicated on the receipt BUT IT IS FAKE Price was decent (5…read morefigures) Fast forward a few years and I got it cleaned at a local jewelry store while I waited for a watch repair Owner of the store asks me if I knew it was not a real diamond Of course I thought it was real! My receipt said so! I took it to another store and they concurred Now they're trying to tell me it's real when I went to the store we got it at They were super defensive I've sent my intentions, to their corporate office in CA, to file a formal complaint with the IL Attorney General, BBB and FTC unless they reach a fair resolution within 10 days as well as left a copy with the store I'll update when they resolve this I hope they do the right thing PS The assistant manager wouldn't even give me his last name nor email Seriously?? Gave it 5 stars so maybe they'll read it and reply since those seem to be the ones they respond to

I bought a bunch of jewelry there about a month ago and the service was excellent. They were…read morecourteous. The prices were fair. I would recommend this to anyone.

WATCH REPAIR REVIEW: This place is a gem. I took 2 watches in. One needed a new battery, and the…read moreother -- a higher end Tissot -- needed a much bigger repair. Jose was great. Personable, explained what was needed and kept in touch while the repair parts were in transit. You.cant.beat a $5 battery install. I got a repair quote of $300 elsewhere for the Tissot, and EcoKarat repaired it for way less than that. Great store & service. Highly recommended if you are in Oak Park or don't mind coming to the western suburbs. (Ps Love the pup!) Also: Yelp hours are wrong. They are CLOSED on Sunday.

My partner and I are getting eloped in Vegas later this week, so we were in a time crunch for…read morewedding bands. Luckily, we found this amazing gem of a store in Oak Park. Jose greeted us immediately and helped us find the perfect ring for my fiancée. I described what I wanted for myself, and he said he would be able to customize one of the available bands to what I had in mind. One hour later, I had exactly what I was looking for. He is a fantastic jeweler! The experience was completely relaxed, and he did not try to upsell us. I was pretty nervous about cost since this is all very last-minute, but we actually came out under budget. We are extremely happy with the rings and will confidently recommend EcoKarat and Jose to our friends and family.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive