Went here this morning with just a couple of minor repairs. My wife suggested them as she remembered hearing reviews on a local FB page a few years ago and they are nearby. What a fantastic experience. Repaired and cleaned a crucifix as well as a diamond ring that I wear from family members that are no longer with us. Both look brand new and they did both same day! I did leave another item with them for repair and my wife will be taking a piece to them as well. I don't know what else to say except that this how to run a business! read more

Tried to sell gold bracelet here. Their price offered was very low ....three other stores were much higher.

I have come here for all my jewelry repairs and to buy jewelry and they have always had the best service!

Went in to browse and immediately saw the Blue Lives Matter and Police pendants in the second show case. Between the blatant homophobia, transphobia and stares and enthusiastic support of oppressive systems, I left quickly. All eyes were on me trying to figure out my gender. They asked 3 times "what do you need" in a hasty 'please leave" tone. I didn't stay longer than a minute. But they didn't have a very large selection from what I did see. Just a reminder: queer ppl don't need you to try and figure out our gender, just take the money and respect our boundaries. read more

I have been dealing with Dynasty on and off for a while now and have had nothin but positive experiences! Pete the owner is very knowledgeable and pleasant to deal with as is his wife. They are also very honest and prices are better than anywhere else I have looked. They have a nice selection in store but if you do not see what you are looking for they will gladly show you items from a book and eagerly order it for you. I highly recommend Dynasty ! read more

I placed an order for a custom pendant 3 weeks before Mother's Day. I was told it would be in time before Mother's Day. I called on May 08 to pick up the piece and was told it wasn't going to be ready until May 12. I found it very unprofessional that they never communicated with me that it wasn't going to be ready for Mother's Day and only found out because I called. I also found it disturbing that the person who answered the phone was very rude and started "oh well it's not ready do you want it or not?! It's not a big deal that you don't have it in time for Mother's Day, I'll be the bad guy. What do you want me to do?!!". I'll never shop in this jewelry store again. Very disappointed in their customer service. read more

My fiancé purchased what he thought was a custom ring from Peter Salerno at Dynasty Jewelers. In the eight months since he proposed (I haven't worn it at all in the last month) I have lost three diamonds. At first I thought maybe it was a fluke or bad luck but after I lost my third diamond I asked Peter what could be done to avoid further loss or damage. I already had given up wearing my ring at work and at home. I was only wearing it out to special occasions. As a newly engaged lady that was unacceptable to me. The whole point of an engagement ring is to wear it and show it off. Peter told me I would never be able to wear my ring to work (I am a nurse) and that even my clothes would snag a prong and I will continue to lose diamonds... why would you sell or design an engagement ring not designed for daily wear and use?!? At that point we decided to bring my engagement ring and wedding band (my fiancé purchased them at the same time) to a few other jewelers for a second opinion. We have since learned the following: -our ring was not a custom design, it was an old ring that Peter had sourced from elsewhere -it is full of porosity -all of the outside prongs are completely worn out -the diamonds are all of different makes, cuts, facets, and heights -the diamonds are not of the grade they are described in the appraisal -when the lost diamonds were replaced there were lines in the band that I had assumed were part of the repair process but are actually cuts in the band due to the porosity if the setting -it was poorly made and basically worthless We returned to Dynasty a final time to confront Peter and get our money back. He was completely unapologetic and unwilling to refund any of our money. Peter and Dynasty Jewelers is a fraudulent operation; completely dishonest and untrustworthy. Peter cheated us and stole our money. He turned what should be on e of the happiest times in our lives into one of the worst experiences we have ever had. Attached are pictures of the ring, showing the cuts in the band and holes under the head (porosity). Save yourself the time, money, and heartache. Do not purchase jewelry from this establishment. read more

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Went there recently for advice about a piece of jewelry soon as I came in he looked at me like I was a thief like I didn't belong there he had a bad attitude dent want even to service me didn't want even to look at my jewelry repair worst place to go they don't like certain people at this place very rude and disrespectful doesn't have very good knowledge about jewelry and repairs the guy's a joke and a low life don't even bother going to this place very disrespectful horrible service in a horrible selection of jewelry very rude stay we take your money somewhere else read more

I don't usually comment on posts but I have to on the post about the nurse who is having issues with her ring. I have worked clinically since 1977 & you never wear your rings doing patient care. The hand washing & gloving will pull prongs & loosen stones even in the best of settings.Your setting definitely cannot stand up to that type of wear. You also are exposing the ring to body fluids no matter how well you scrub. Who wants that. If you want to show off the ring use a safety pin & pin it to your scrubs. I have know Pete for over 30 years & recommend Dynasty to everyone. With no complaints. I purchase my jewelry from this store. The one piece I didn't was a white & black diamond ring. I lost 4 diamonds after wearing it 2x(not at work). When I brought it to Pete he explained the delicate setting & that I would be loosing the stones no matter what I did. The Jeweler I purchased it from never explained that to me. I am enjoying the ring but will not be surprised if I loose more diamonds. read more

Dynasty Jewelers is a smaller shop and an old school business. They have outstanding custom and repair services. I've taken many pieces of jewelry to them over the years and each piece has been made better than new. Recently, I bought my wife an ETSY diamond ring from Macy's. It's a combination set with three rings with multiple diamond inlays and prongs. I took it in to be resized as Macy's doesn't have that service for higher end pieces. Not only was the resizing perfect and indistingishable from the original but they went the extra step and re-tightened all the prongs because they noticed that the manufacturer hadn't done as good a job as they should have. It was ready in a few days, super-clean and at a reasonable price. If you go in looking for a large selection of jewelry, you won't find it here. If you're looking for typical mall-type sales people, you won't find it here either. It's a family business that's been in the same community for decades. As such, they're going to ask you what you need. If you don't want to be asked how someone can help you, don't go in. If you want to actually talk to someone who knows the jewelry business and can help you with a specific repair issue or request, this is your place. You need to walk in the door with an idea of what you'd like to accomplish. It's not political. It's not gender-biased. It's just a business. read more

Dynasty Jewelers - Jewelry Near Me - Summit Argo, Illinois

I have had nothing but a great experience at Dynasty Jewelers. Pete helped my fiancé design a one of a kind, custom engagement ring and I am blown away by how beautiful it is everyday! Even when the ring was a full size bigger, Pete was able to size it perfectly for free. I am really happy that my fiancé went with a local family business rather than a bigger chain jeweler just by the customer service alone. Thanks Pete! read more

Dynasty Jewelers - Jewelry Near Me - Summit Argo, Illinois

It's a nice jewelry store the help and very friendly willing to help you get what you came for and they have some very good deals I would recommend that store to anyone read more

This business is very helpful, knowledgeable, and affordably priced with excellent quality merchandise. My son bought a diamond and then had the setting personally made all at Dynasty with Pete and Lee's guidance. His fiancee, and all their friends, are quite impressed by its beauty. We highly recommended this family business. read more

I received a necklace from this jewelry store as a gift from my mother. Since I've been given it (about 4 months) it has broken on me 3 times already. I've gone in to get it fixed, and told the owner that it keeps breaking in the same spot. He automatically gets very defensive and mouthy, very unprofessional from his point. I've gotten my necklace back about two weeks ago from repair, and it just broke again. Very unimpressed with the service, and attitude. Never purchasing anything again from this jeweler. read more

I had a great experience here. A friend recommended Dynasty for my wedding band. My engagement ring is an unusual vintage setting and I figured I'd have to have a band custom made. No one could believe it when we found a band that fit perfectly. The price was amazing and everyone was really nice. They purchased some gold from me and we were able to apply that to our purchase. I'm so glad I put my money into a family operation as opposed to a big corporate place. I can't wait to wear that band every day! read more

Great place. This is what customer service should be. First time there (for ring resize) and ended up getting wifes wedding ring cleaned. Also got a good deal on a nice chain for wife. Staff was very curteous and polite. Cant go wrong at this place. Thumbs up to another local business in our Garfield Ridge. (Well...across Harlem from us. Close enough) read more

I went to Dynasty Jewelers to get an appraisal of my engagement ring. The staff was not friendly at all. When the man appraising my ring saw where the ring was purchased - not at Dynasty - he proceeded to insult the ring, price, etc. I deliberately walked away while my fiancé was speaking with him about the ring and he blurted out the price for everyone in the place to hear, and me, which did not know the price of the ring. We did not purchase our wedding rings yet, and we will NOT be getting them from there. I would never ever recommend this place to anyone!!! I will be telling everyone I know to go to another jewelry store. read more

I have done a few custom designed pcs and they have always delivered exactly what I wanted and at a fair and reasonable price. Great customer service! read more

These folks are the best family owned store around, we use them all the time, try them out :-)

When I needed to purchase an emerald to replace the one lost from my wife's claddaugh ring, Dynasty Jewelers handled everything quickly, efficiently, elegantly and with a price much more reasonable than I expected. They're outstanding! read more

If I could give it 0 stars, I would! Rude as h*ll! I walked in with a piece of jewelry to see if they would be interested in buying it (as their sign says they buy jewelry) and patiently waited for the owner I guess to take a look at it. So he does not even have the courtesy to greet me and then takes a personal phone call while he looks at my jewelry. I tell myself be patient, but then he basically throws it back at me with what he would pay for it. Very insulting and terrible customer service!!! Little did he know that I was interested in a few pieces he was selling, but forget it now. I will never be back and will do my business elsewhere in the future. What a waste of my valuable time! read more

Amazing service and people. I ordered out of a catalog and was told my rings wouldn't be in until the following week. Two days later I got a call saying my order was in. Thank you so much Mr. and Mrs. Salerno! read more

I cannot thank these guys enough, not only are they helpful but they actually give nothing but great advice. I will be visiting them again when I'm back in America. Whilst I'm writing this little review I'd like to take the chance to thank Pete for all his help as he spent alot of time helping my fiancée and I. Darren read more

I love this place. Staff is friendly and always helpful. They treat you like an old friend. Prices are reasonable. They carry quality jewelry that isn't overpriced. I've been in there for jewelry and watch batteries and repairs and always have a positive experience. They don't push you to buy their products. read more

Dynasty is more than just jewelry. They can refit your rings, detangle your jewelry. And, of course, the jewelry sold is at decent prices.