I have come here three times over the past few months now. I used the Yelp assistant to find a…read moreplace to have watch batteries replaced. The business representative wrote back to me immediately with a reasonable price. I brought all four of my watches over there that afternoon. I did not realize if you buy three batteries you get one free. That was a nice surprise. The staff was very friendly and quick. My spouse bought me a new watch and I went over there to get it resized and again the staff was so friendly and quick. We went there yesterday just to get my spouses ring finger sized and again super friendly.

Four months to get my Rolex returned from cleaning with multiple issues wrong. I had no pick up…read morereceipt so I remained quiet and waited. When I did a charge back on my credit card it brought action when the dealer belittled me like I had done something wrong. I had my watch within ten days like I was initially promised. The watch loses 10 minutes a day after being in their hands. Gears might have been taken... After ample waiting time, the dealer then put the wrong crystal on my watch. He saw it through pictures and realized their "watch man" (Outsourced) had made the ridiculous mistake. It was a $600 repair that was 100% wrong. In previous post the dealer keeps stating that he has another watch man and would fix it free of charge. I was also told they serviced Rolex's in house. I would take my watch back for proper repair but the bottom line is I don't trust this store at all. I guess I'll remain angry about this issue for a long time to come. I never did business like this. I am so happy for all the many many customers that have rated this business five stars. I have a hard time believing we are rating the same business

Don't shoot the messenger I already knew I would be taking a loss selling my diamonds and gold…read more What I didn't realize was that a purchase I made less than six months ago would net 25% of the "clearance" price I had paid. It was a lovely transaction and the two gentlemen who worked there could not have been kinder. It reminded me of the jewelers I see in movies who have a quaint little sparkly shop.

Really happy with my experience at American Jewelers! Everyone was super friendly and helpful, and…read moreI never felt pressured into anything. They were honest, explained everything to me, and made the whole process really easy. It's nice finding a local place where you actually feel comfortable and can trust the people you're dealing with. I'll definitely be coming back for any jewelry needs in the future!

I was in town for a few days so we decided to get my ring cleaned and check since it's been awhile…read more My husband designed my engagement ring and wedding ring with David. He is always so nice and thorough. We enjoy doing business with David and look forward to the next time.

My very generous MIL has given me a lot of sentimental jewelry pieces over the years, most too…read moresmall for me to wear or really out of date and style. I've cherished each and every piece and really wanted to be able to wear them. So when I needed to have a stone reset in a ring I had bought, I had done some research on Yelp and after reading some great reviews of D&R Diamonds, I made an appointment! They are located in the business tower in downtown Summerlin. I made my appointment at 10am when they open, an appointment is necessary. I was greeted and shown to the office of Cesar, the very talented jewelry designer. He looked first at the emerald ring that needed the stone reset. He inspected it and provided me with a quote for the repair. I had reviewed several sites for a similar repair and the quoted price was right in the ball park. After that project was scheduled for repair, I brought out a ring I had brought with me. It was too small to wear on my hand and the setting was really out dated so I was hoping Cesar could make a few suggestions that might bring it up to date. He opened up his computer and flipped a few programs opened and while talking to me about life, family and other friendly subjects he was able to gather enough of my likes and dislikes to begin drawing out on scratch paper a possible design or two. The ring had a trio of pearls surrounded by rubies. As a ring setting it had a bulkiness to it that would make wearing it impossible for me not to bang it on any and everything. I liked the idea of splitting it into earrings and a pendant. So with some simple sketches, Cesar came up with some beautiful settings for earrings and with matching pendant. He then began working some of the ideas into the design programs he had opened up and with some approval by me he was able to make some gorgeous pieces. I loved the end results. I also loved how easy the process was to go from an outdated piece to something very beautiful and with a reasonable price. Cesar kept me up to date while the process was on going , It took a couple of weeks which seemed to fly by. When Cesar called to tell me the pieces were available for pick up, again making an appointment, i went right at opening time. If you've shopped at Downtown Summerlin then you know parking on the street can be a challenge even at an early morning time. I inspected the designed pieces and the setting on the emerald ring. Everything was very sparkly, shiny and beautiful, they looked like new pieces. I was very happy with the finished results. If you want jewelry repair or jewelry design I would recommend D&R House of Diamonds. They are terrific with both. Prices are reasonable because they have an office instead of a showroom, overhead is lower thus allowing them to have great prices.

$14 watch battery replacement. Walked in and out in maybe 5 minutes. She helped me find a watch…read moreband also. Cool little museum of retro COKE memorabilia to look at also. Easy parking. In and out. No problem

Amazing shop! Came in with a vision and left with a dream. The craftsmanship of my ring is beyond…read moreexceptional. You have an idea and they can make it happen! They were able to help me source gems I wanted to place in the ring as well!

I had an excellent experience at Jared Jewelers, largely due to Vinny's outstanding professionalism…read moreand commitment to customer service. During my visit, I brought in my earrings, engagement ring, and both my wedding band and my husband's wedding band for cleaning and inspection. Although my account could not be verified at the time due to a nationwide system issue, Vinny proceeded with the service and assured me he would investigate further. Over the following days, he demonstrated exceptional diligence by consistently providing daily updates via text while working to resolve the issue. His persistence ultimately led to identifying the broader system concern, which provided both clarity and reassurance. Vinny's proactive communication, attention to detail, and dedication to resolving the situation reflect a high standard of customer care. I greatly appreciate his efforts and the positive experience he created.

We've been shopping here for a long time, but the customer service is unbelievable! Big Mike made…read morean amazing experience for my daughter while picking out a Father's Day gift. Great jewelry and even better service! Thank you, Big Mike for creating a core memory for our daughter!

I'm so happy with how my ring came out after the resize it fits perfect! Thank you Ben bridge for…read moreeverything. This is my first ring and my wife went all out for me. This is a 14k I believe vs1 or s1 Bella ponte men's ring. Love the quality of the stone love the thick gold ring itself.

Our experience with Ben Bridge Jewelers started off wonderfully about three months ago. We worked…read morewith a representative named Erin, who was incredibly helpful during the diamond selection process and helped us create the engagement ring of my dreams. At that point, we were excited to continue working with Ben Bridge for our wedding bands. Unfortunately, that's where the positive experience ended. When we returned to order our wedding bands--simple, classic gold bands--we learned Erin was no longer working there. From then on, the service became inconsistent. We were shuffled between different staff members due to scheduling issues, and no one seemed to take ownership of our experience. About 10 days ago, I visited the store intending to order and pay for our bands. I was told they needed to contact a third-party vendor for updated pricing and would call me Monday. I was also told they couldn't take payment over the phone, even though I made it clear I wouldn't be able to return until the weekend due to my work schedule. No one called. So I returned that Saturday, only to be quoted $3,500--up from $2,700 just two weeks prior. That's a 22% increase, and when I asked why, the sales associate, Angela, rolled her eyes and started being disrespectful and condescending giving me the excuse that "the cost of gold goes up." Except--it actually hasn't. In fact, gold prices per oz has declined by about 2.6% over the past two weeks. Her condescending tone made it feel like she assumed we were too ignorant to know better. This kind of treatment was shocking, especially after spending $5,000 with Ben Bridge and returning to spend another $4,000. We ended up walking across the hallway to two other jewelers, received clear, fair quotes in MINUTES --without the attitude or hassles --and made our purchase elsewhere. My advice: avoid Ben Bridge. The customer service is dismissive and unprofessional. We will never return.

An absolute dream come true!! Blueberry Jewelers helped my vision come to life and was incredibly…read morefair in their pricing. I came to them with the band, the loose diamond, and a diamond promise ring. I wanted the diamond placed onto the band, the diamonds from my promise ring removed, and added to my custom ring as the hidden halo. As impatient as I may have been, I am so pleased that the husband and wife duo took their time to make my ring perfect. This ring means so much more to me knowing it was made exactly as my Husband and I dreamed. I would highly recommend anyone to go to Blueberry Jewelers for their custom work! We will be back for my Husbands ring and chain! p.s. they even gave us all the loose diamonds from my promise ring that weren't used. So add honest to this review too!

Just picked up my custom jewelry and Rudy did a great job. He was able to take some diamonds from…read moremy mother's necklace and my necklace and make 3 beautiful rings. The price was reasonable and the detail was wonderful. Very happy and will go back.

They did a great job and were priced fairly. I'm very happy with their work and won't hesitate to…read morego back to them for additional repairs.

UPDATE: Your reply is full of inaccuracies, insults, and you basically called me a liar, whereas…read moreyou are the one lying to save your own face. You stated things that are simply untrue but I am not going to bother clarifying your errors. I was going to remove my review because I actually felt empathy (something most are void of these days), but after reading your reply, I will keep my review in place. I can never understand why some businesses as yours cannot take any responsibility for your failures, then you twist and distort the truth to make you look innocent, as you place the blame on me, the consumer, making me look bad. So when a customer has a problem with your business, you automatically throw them under the bus? Unbelievable and disgusting of you. It must be a defense mechanism or just a sleazy Vegas thing. Goodbye. *** Been thinking about this review and felt it needed to be said. I came in with a new $2,500 musical pocket watch with a defective front lid that I wanted fixed; it didn't open to a 90-degree angle and the music kept playing after the lid was shut (which should turn off). The watch repair person (Alfonso) wasn't available but is only there for the first two hours in the morning. Not convenient for customers. One of the girls, Angie, told me to leave the watch there and he'd look at it. I wanted to talk with him personally so she took some photos of the watch and told me she'd talk with Alfonso in the morning. The next morning I called but he wasn't there or couldn't talk on the phone, or didn't want to. Angie got passive-aggressive with me and said I should've left the watch -- totally overlooking that she told me that she'd talk with him. I was told to bring it in. Two days later, I brought it in, talked with Eric (Alfonso's assistant) who was super nice, then Alfonso came out to talk with me. My first impression of him was a big sigh and a look of frustration on his face while looking at my watch. He told me to leave it with him to see if he could fix the lid -- no charge if he couldn't. I accepted and left the watch there. I asked Eric how long it would take and I was told two weeks. Seemed like a long time to troubleshoot a lid but fine. Two weeks went by without a word. I called and asked about my watch and was told to call Alfonso the next morning. The next morning I called and he asked me if I could wait the following Monday. That was fine. Monday came and they were closed. I called and left a voicemail. Never got a call back. I called Tuesday morning and talked with Alfonso. He then told me to come in on Thursday morning. As I was trying to ask him questions about the repair status, he kept putting me off and wanted to get off the phone. It was frustrating trying to get some simple information about my watch but it was like pulling teeth to keep Alfonso on the phone for 60 seconds. The next day (Wednesday) Alfonso called me (first time anyone called me). He asked me to come in now. I live in Boulder City and couldn't just drop everything, jump in the car, and make that ridiculous drive up to Green Valley. I still couldn't get solid information from him. Thursday morning I went in and asked the other girl there if I could see Alfonso. She seemed less than thrilled for some reason. Snooty. Alfonso came out with the watch and he explained what he did (I think?) but vaguely. I asked if the music stopped now when the lid is closed. He said yes, though not seconds later the watch started playing the music with the lid closed. Alfonso looked like he was in a hurry, took it in the back, did who-knows-what, and came back out less than a minute later. I looked at the girl and said the watch was sitting here for three weeks and she mumbled something under her breath in a rude manner. The music stopped playing when the lid closed. Not sure what he did but probably bent the lid to engage the button. As for the lid opening, he couldn't fix it. Not sure why. I didn't fully understand, but couldn't fix it. No charge. Alfonso was nice enough but made no excuses or apologies. The watch was there for three weeks and a day, and not much was done to it. I took the watch and left. A few days later, the watch started playing music again with the lid closed. What a colossal waste of time, driving, and leaving the watch there for three weeks almost untouched when I could've found another jeweler to fix it. The girls who work there are rude curtsy children, but Eric was the only one there who showed genuine friendliness and respect. To think I was about to buy one of their pocket watches in the display cabinet, I decided not to because of the overall bad service I got. I won't be back.

Friendly and professional. They do good design and repair work. Competitive prices. I trust them…read morewith all my jewelry needs.

I've purchased several pieces from Jewel Trendz over the last few years, and I can confidently say…read morethe quality is second to none. My first necklace was from the Eastern location back in December 2023, and I loved it so much that I went back in December 2025 to add two more pieces to create a layered look that I wear daily. I get compliments on them constantly. The craftsmanship is beautiful, the quality is outstanding, and the pricing is fair for what you're getting. These pieces truly feel luxurious without being over-the-top. I honestly feel like a million bucks when I wear them. Both locations are beautifully decorated and welcoming. The staff is always friendly and genuinely helpful -- not pushy, just knowledgeable and patient. A special thank you to Alane for helping me curate the perfect three-necklace layered set. She has such a great eye and really knows how to put pieces together in a way that feels effortless and elegant. Highly recommend if you're looking for high-quality jewelry that makes you feel confident and polished.

Took a couple of rings (one gold and one silver) to get fixed/resized. They were able to get it…read moredone in about an hour. Couldn't even tell that it was worked on. It was flawless. Forgot to get some "before" pics, but the silver ring was pretty bent out of shape to the point where it was starting to crack. Quick work with reasonable prices. I would highly recommend. Thank you!

I brought in about five almost impossible things to clean a ring some earrings a bracelet another…read morebracelet that was broken which they fixed, and I really wasn't counting on them almost being able to do anything. They took the job on when I came to pick the jewelry up. It all looked brand new. It was fixed to perfection and cleaned beyond my wildest expectations and the people that work there were fantastic Sunny D cleaned it and Noe was so kind and sweet thank you both so much. You guys get a five star from me.