We had an issue with our home fire sprinkler system making a strange rattling noise and called at…read moreleast a dozen companies trying to get someone to assess it. Most of them charged a fee just to come take a look, but ASI Fire Protection stood out immediately by not charging any assessment fee at all -- and ultimately exceeded every expectation. From the very first call, their customer service was fantastic. They initially scheduled us for Friday, but when the owner realized he would be in our area, he generously rearranged his schedule and came out the very next day. That level of consideration alone was impressive. He quickly identified the issue, fixed it, and went above and beyond by improving our overall fire sprinkler system -- far more than we originally requested. He was kind, professional, efficient, and incredibly knowledgeable. On top of everything else, the pricing was an amazing value for the level of service provided. It's rare to find a company with this level of integrity, skill, and genuine care for their customers. We cannot recommend ASI Fire Protection highly enough.

ASI always provides excellent customer service! We use them anytime we need an inspection!read more

Florencio came to our house today for some repairs on our fire sprinkler system. He was very…read moreprofessional and patiently explained what is going on with my system. He even spent extra time showing me how he had found a leak with an unrelated plumbing fixture in my house. He did a great job, and I can't recommend him strongly enough for fire sprinkler-related jobs!

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.

George first came out to give us a fire assessment a few years back. We ended up buying his fire…read morepump and fire gel. Forward to the Pallisades fire. I called him in a panic to come help and get us more gel and train my client how to use the fire pump. He drove the next morning to LA and did just that. He was a savior! Very happy customers.

I contacted George for a fire inspection during a critical time crunch and he went above and beyond…read moreto make sure I had what I needed. Thank you George!

Peter has done work in my home, replacing all fire sprinkler heads after they had been damaged from…read moremy home remodel. Peter's work is exceptional and he works efficiently and fairly priced. Highly recommend his services.

They were excellent- came out assessed the problem and fixed it quickly. Would highly recommend…read morethem.

Don't use them!! Omgosh-- they were hired by our HOA to check out firealarms. The tech insisted on…read moretaking his screw driver and gouging out my wall till I told him to stop because I was getting more & more upset.... Instead of using an exacto knife to make a clean cut. If you want a shitty job and your wall ruined-- use this company.

At my interview the owner Richard stated that the company was looking for long term employees. I…read morestated that I was looking for long term employment. 4 months later I was discharged unfairly . I would not recommend this company to anyone. The employees are over worked and treated unfairly. .. ..

John was excellent! Very knowledgeable, repaired the problem and was on time. Can't recommend him…read moreenough!

I had the opportunity to have the owner John come to my home to repair our system. It was so…read morerefreshing to get a young man with work ethic and integrity that actually started their own company and decided to do good work at a reasonable price. It's sad it isn't the norm nowadays. If you get the opportunity to work with this company then count yourself blessed because you'll know that the work will be done correctly and your home will be left clean when they leave. Thanks John...

I recently was put in charge of getting the fire extinguishers in my office inspected and serviced…read moreas the office manager who took care of those kind of things is no longer with us. I was definitely feeling a little clueless for where to start but I asked a friend and fellow yelper who is small business owner for a recommendation. She had just used So-Cal State Fire and was really pleased with the work they did and gave me their contact info. I booked an appointment and they were able to get out quickly, within a couple of days which was great as the expiration on our extinguishers was coming up fast! The rep that came out to our office was friendly, got everything done fast, and made sure to ask if I had questions or concerns he could address before he left. Super pleased with the whole service process and the quote was very fair based on the research I did. I'll use them next year for the annual maintenance for sure!

These guys were great, they came out super short notice and was able to save me some money because…read moreI ended up not needing to replace one of the fire extinguishers, then advise me on other things that I was not aware of! Like did you know a vacation rental has to have a fire extinguisher mounted on the wall, with signage! I didn't, I thought It just had to be in there.. Great experience all around, setting up another appointment to take care of the rest of the vacation rentals we manage...

I would not recommend this company…read more Their website says, *"Call Huff First... We specialize in getting repairs done right on time, the first time. The time you spend with us will not be wasted! If we are not a good match, we will point you in the right direction."* Unfortunately, that was not our experience at all. Rick Huff, the owner, came to our home on January 3rd to address a leak in our kitchen ceiling. He diagnosed it as a broken valve in our fire sprinkler system and repaired it in less than 30 minutes. We paid $640 for the repair, and he cashed the check the same day. Three days later, the leak started again in the exact same spot. I immediately reached out via text asking him to come back and fix the issue since it clearly wasn't repaired correctly the first time. He did not respond. My husband called him and was told he was "busy that week." On January 10th, I followed up again and was told, "I'm not sure and will text when we are available." After another week with no resolution (and having to keep the water turned off to our entire fire sprinkler system), I offered multiple appointment options to make it easy. His response? "You can hire any number of companies to repair." After that, he stopped responding to texts and emails. I even requested a refund so we could hire someone else, and received no reply. A company that claims to fix things "right the first time" but won't stand behind their work when it fails days later is not professional or trustworthy. Very disappointing experience.

Thank you to Rick Huff for helping out my husband regarding our home fire sprinkler system. He was…read morediligent & extremely knowledgeable. Excellent service. I highly recommend Huff Fire Protection.

I used this company for the place I work. We had an urgent matter on a Friday afternoon that needed…read morerepairs right away. They showed up within an hour with all necessary equipment and got the job done right. We will definitely use their services again.

We had an issue on our property that we needed help with, large dangerous hole in the ground while…read morewe waited, waited and waited for an estimate and help that never came. "I'll have it to you by the end of the day" Two weeks later, "I'll have it to you by the end of the day". The company put us off for over a month just to ghost us in the end never hearing back from them.

Came right out next day to replace our fire extinguisher so that we were in compliance. Our audit…read morewent well and his services were reasonable, professional and audit-ready. Thank you.

Fire Smart is one of the best choices I have ever made for myself and for the business I'm involved…read morewith in Anaheim, CA at Thermalair, Inc. Jeff has been taking care of our fire extinguishers for the past three years, and we couldn't be happier with his service and leadership. In addition, Jeff now completes our yearly fire extinguisher training, and I am very pleased to say that Fire Smart is truly one of the best companies out there. As long as I am part of this company, I would not choose anyone else for this service. Jeff has truly earned our trust and respect through his professionalism, reliability, and dedication. Thank you, Jeff and the entire Fire Smart team. Mr. Ronaldo G. Alvarado Safety Director Thermalair, Inc. www.Thermalair.com