The staff here is great. Went through everything and answered every question. I've never ridden an…read moreE bike but it made the trip around Stanley Park a breeze. This is probably the closest rental to the park entrance. Will definitely rent here again.

We decided to go biking around Stanley park and visited Spokes to rent our bikes. They had multiple…read moreoptions of bikes (e-bikes, fixed-gear, city bikes and tandem bikes) The staff were friendly and helpful, recommending bikes based on your comfort. Their prices are a bit higher than others around there, but I think the quality of their bikes make up for it. The experience of renting the bike was smooth as you only need to provide a credit card on file before you rent and are only charged after you return the bikes. This removes the hassle of calculating how long you would want to rent the bikes for. They also provide helmets so you don't need to bring anything with you. I'll be sure to stop by there again before summer ends for sure :)

Better prices than several other bike rental shops on the same road…read more Regular geared bikes were $9/hour, every extra 30 minutes the half price gets added. Can return it anytime before their closing hours. Free helmets, bike locks, and baskets if needed. Staff are friendly and let you try different bikes to find the right fit. Bikes are well maintained, comfortable, and ride smoothly. We've rented from them multiple times and keep coming back. If you're renting a bike in the area, I'd recommend these guys over the shops right at the entrance--better prices and great service!

Bike shop near Stanley Park that has not only bikes and e-bikes but also includes helmets, locks,…read moreand cargo baskets if you want at no additional charge. Hope got a regular cruiser and I got one of their e-bikes to try out. Both bikes seemed practically new and rode well. I'd never ridden an e-bike before, but I enjoyed the J725 bike I was on. I think it had a 48v battery with a 500w motor and a cadence sensor. It's also really heavy but I only noticed that when I tried to pick it up. The e-bike was fun but totally unnecessary for Stanley Park- there was one steep but really short hill and a longer (but not really long) incline. I probably had the pedaling assist on for less than 15 minutes total during our three hour ride (most of which was spent stopped at various scenic stops, not riding), and perhaps 5 minutes of that was where it was really useful. It's a great way to try out the e-bike experience though, at least for one with that kind of sensor. Service at checkin and checkout was quick and helpful. The person showing me the e-bike seemed new though, he did a good job of showing me the e-bike features but didn't know whether it had a cadence or torque sensor. He also forgot to show me how to work the shifters, which turned out to be the trickiest part of the bike, I had to ask after I went up and down the alley next to the shop and couldn't figure it out. Cost seemed pretty reasonable once you factor in the included helmet and other accessories.

In two days, I had browsed six bike shops along Broadway and West 4th. And I would say it was not…read moreso easy to find the perfect bike and I was overwhelmed to face lots of selection. Anyway, I noticed at some places, even I greeted when I entered the shop, no responce. I was wondering if I was looked down. So even they had nice bike, I lost interest to spend money for them. At sixth shop, here, Reckless bike, they had welcoming attitude to me and I was glad to be treated as a customer finally. After some conversation, they offered test ride and I decided what I want at second test. I have checked the price from bike maker's website in advance and this store's bike pricing seemed normal. As it's small shop, some bikes are hanging from ceiling. I hope you can find what you want.

Needed breaks replaced ASAP, and checked around online for a quick walk in fix. Dennis was great…read more Picked my bike up 2 hrs later. Price was a little more than other quotes but I was happy to pay for service offered. I would personally recommend!

Super helpful and friendly staff. Did good adjustments on bike and helmet. You can get locks and…read morebaskets. Assorted types of bikes: e-bikes, cruisers, city, tandem, etc. They also sell lots of biking gear. Nice people.

I'd like to start by reccomending 3 WAY BETTER BIKE RENTAL AND REPAIR SHOPS that actually value…read moreyour money!!!: City cycle and tours -638 hornby street Stanley bike rentals - 786 Denman Ride and glide bike rentals - 1351 burrard street I've been to many bike shops, but English Bay Bike Rentals was the worst. I paid $100 to install a back brake and switch my front brake lever. They botched the lever part. When I asked them to fix it, they wanted another $25. Mario, the owner, stormed out yelling. His attitude screamed little-man syndrome. Aggressive, condescending, and unprofessional. I paid to escape the chaos. If you value respect and competence, avoid this place at all costs. I wish I could have had a good experience as the Taller gentleman truly showed real professionalism and courtesy which would have saved everything. Poor management

My children (at my direction - I sent them with my cc to pay) went to the More bikes repair shop in…read moreUBC for a very simple repair. The man working there told them that they couldn't get service without an adult. Fine. One of them biked home to tell me to come (we're only a couple minutes away) so the bike could get serviced but the man working there had left the store for an HOUR. He knew my one kid was waiting outside the shop with the broken bike, waiting for me to come. No communication, no care at all. I've worked in customer service and sales and I would NEVER have operated like this. I'll never go back.

Brought my bike in on Monday, got it back today Friday. I am a 78year old women. They could of…read morehave said anything and I would not have known the difference. They updated the system, ran diagnostic and studied error log, what ever all this means but the bike runs great now. I have no problem with the cost. It was fair and less than I had expected. This bike will be in for the full treatment at the end of the season. Louise

Super friendly staff, we rented an E scooter and regular bike and were able to circle Stanley Park…read moreand do a small amount of in town riding, prices were very reasonable and staff took the time to show our son how to ride :-)

We stopped in to inquire about e-bike rentals for Stanley park. They were helpful and got us set up…read morequickly. Helmets and bikes were in good condition. The orientation to the bike explained everything. We had never ridden e-bikes before and had a blast. The hourly rate declines for each hour and they only charge for partial hours after the first one. Would choose them again! The price was comparable with other shops in the area and I felt like it was a good value.

I usually go to Spokes when I'm at Stanley but this time I wanted to try e-scooters instead of…read morebikes so we went to Freedom bikes because they had the cheapest rates and their scooters seemed pretty sturdy. It was $12/hr for their e-scooter which was pretty reasonable and the scooters were sooo good! They had good stability and the service was pretty good.

The service was fast and the vibe were great. The bikes were awesome and in great shape! The…read morepricing was very affordable, great value!

Took my e-bike in to be repaired, and it WILL be the last time I bring a bike in to get repaired…read more Was told to bring my bike in last week of March, and I would receive an email or call to let me know when to bring it in. I did not hear from West Point Cycles - West 10th. I decided to stop in to find out when to bring the bike in, they told me to bring it that day. They had a date to repair my bike and was told the bike would be ready for pick up on Tuesday, April 8. I called on Thursday, April 10 - as I did not hear from them on Tuesday, or Wednesday, they advised they had my mobile number listed as a landline (why I received no notification) and why I did not receive anything via email is another mystery. Thursday's call advised the bike would be ready that night, or Friday, April 11. I decided to call Friday, April 11th and told me my bike would be ready tomorrow Saturday, 12. Then the manager Dave called (unprofessional) advises that the bike will not be ready until Sunday, April 13, as a part needs to come from their Langley store. They did not have a repair date like they told me of Saturday, April 5, or Sunday April 6? The bike was able to change gears prior to taking it - now it won't. They never advised this when I picked it up. I have lost confidence and trust in West Point Cycles - West 10th - I feel that I have been strung along, and they keep coming up with excuses why my bike is not ready. The lack of customer service is mind blogging and how does an organization operate with this much lack of service and care to the customer. It is the customer who is doing leg work when you want a bike repaired here. They did offer me a discount on the repair - which I refused.

Rain is an awesome person who is patient and knowledgeable. I highly recommend dealing with West…read morePoint Cycles and Rain if you get the chance.

Always generous and quality service for bike repairs and…read moremaintenance advice. They have always been honest about what needs to be done, and have never offered unnecessary repairs. Thank you!

Good service. Communication is good, prices are fair and work completed in a timely manner. They…read moreoffer good advice and don't sell you things you don't need.

Friendly, knowledgeable and quick to turn my break job around…read more I'll go back if I'm in a pinch--again.

Westside Ski Bike Board shop is the best shop in town. They provide great friendly service and…read moreexpert advice for skiing and biking equipment. Steve fitted my new ski boots and provided great guidance on my Trek mountain bike, based on my needs/use. They are still providing skis tune-up and service until end of May.