DO NOT USE!!! I would give no stars if possible! We hired Swift Transportation for a round-trip,…read morewheelchair-accessible ride for my 89-year-old father--who cannot walk--to attend the Marlins game. It was meant to be a very special day, likely his last live baseball game ever, and we spared no expense, spending over $1,000 on tickets to make it memorable and comfortable for him. What we experienced instead was an absolute disaster that nearly ruined the entire day. No one showed up for our 12:30 PM pickup. Despite calling the office to confirm earlier that day, we were left stranded at his assisted living facility. I was on hold for 15 minutes before they hung up, and after that, they stopped answering my calls. By pure luck, I had the number of the afternoon driver (Victor), who called earlier to confirm the 5 PM pickup. I called him, and he was able to get in touch with dispatch--only to tell me no driver had been assigned and they had no solution. We scrambled to find another ride and luckily were able to get a Yellow Cab wheel transport to rush over. We ended up walking into the game in the 3rd inning--missing the start of a day we had planned for weeks and paid dearly for. After the game, the 5 PM ride never came either. Once again, we were stranded--this time outside the stadium in the heat, with my elderly father in his wheelchair, trying to keep him cool and hydrated while I made dozens of unanswered calls for an hour. We reached out to seven different taxi companies, none of which had wheelchair transport available. I finally called Victor again and explained the situation, we were stranded and desperate--thankfully, he pushed through with dispatch, got himself reassigned, and came to get us. He was the only bright spot in an otherwise nightmare of a day. This was not just about poor logistics--it was about putting an elderly, disabled man through unnecessary distress and completely failing to deliver the service we paid for. It turned what should have been a beautiful memory into a day filled with stress, rushing, and worrying for my father's well-being. If you're considering using this company for wheelchair transportation, please think twice--especially if you're dealing with someone vulnerable. We were lucky we had backup options. Not everyone will.

My father waited 1 hr 45 minutes after confirming the completion time of…read morehis appointment. They assured me that he'd be picked up from 3:00 to 3:15 pm, we reconfirmed. As of right now, my 90 year old father is still in transit from his appointment. Rather than the company declining the service so another more serious company would take it and be ON TIME they overcommit being unable to be on time. Mia & Kenny, you need to be more transparent with the customer. I do not recommend this company, unless you don't mind waiting or making your relative wait forever.

LIARS, CHEATS, CREEPS My husband bought a truck for me as an…read moreanniversary present end of July and out of a field of transporters, these guys had the best rate and promised a 6-9 day delivery. Today is September 9th and all we have had is requests for more money: "Gee, you said it was a mid-size car, but it's a truck," despite the fact they were told it is a short bed truck from the beginning, and procrastination. They have lied repeatedly about a pick up date and I just heard today that our friend who originally arranged this as a surprise for me was told they refused to refund his $200 deposit. I informed him the credit card company will IMMEDIATELY refund the deposit and then launch an investigation. The CC company charges the business $25 regardless of how the protest is resolved, meaning this is just the beginning for these clowns. I can't wait to provide input on this. Nor can my husband, who is furious. Here we are, almost 6 weeks later, with nothing. And the seller of the truck, who has stored it all this time? Not at all happy, either.

Caution: Read this if you are moving your vehicle…read more I have gone through hell and am back, so if you are planning to move any time in near future do read about my bitter experience and save your self from any losses. Let me give you my background, I was living in Washington DC and was to move to California SFO, I had 2 vehicles that I had to move from east to west coast. Like any other person I turned to internet and added my query for a quote, in no time my inbox and voice mail was full, I happen to take a call unfortunately from Universal Transport Services ,Inc (Address:1250 E Hallandale Bch Blvd STE 602 Hallandale, FL 33009), I wanted to get a quote and the person on line gave me a quote which i did not like as I have seen better numbers, he asked for my credit card to keep on file in order to provide me a final price and I carelessly gave it out, in return he gave me a more aggressive quote, to which I said I need time to think about it, call was over. Next day I notice a $450 charge on my card by Universal Transport Services without my authorization, searched internet to find the company and tried calling them back and also wrote emails. I get the reception and she forwards my call to a voice mail, emails are never answered. This goes on for 10 days while I am working with the Credit Card company and still no response from these guys. I started looking for a new carrier and all carriers mention that my quote has been listed by universal and they can not book me unless I ask universal to remove my listing. Universal people (BTW very rude bunch) are not ready to talk to me. I wrote emails to company with the name of the person I talked to first day, I get a call from this guy who tells me he knows my address and will come and hunt me down. In the mean while company also contacted me and they refuse to take down my listing and my move date is getting dangerously close. They knew my move date and were black mailing me, finally they gave me an offer to move my vehicle for double the original quote and at dates which were way off from what requested, since I had no other option complied and finally moved my vehicle at double the price and at all wrong dates. Lesson Learnt: Never give Credit Card to any unless you have talked to the driver of the truck who will move your goods, only deal with the actual carrier and be very aware of brokers, specially Universal Transport Services ,Inc If you get any inquiry calls make sure it is a carrier if not, drop the call, you will be robbed I contacted may agencies and they all said only option is you can write a review or go to court with a lawyer Transaction Details: Company Name: Universal Transport Services ,Inc http://www.universaltransportservicesinc.com Company Address: 1250 E Hallandale Bch Blvd STE 602 Hallandale, FL 33009 Phone #: 888-742-3751 US DOT: 2381452 ICC MC: 815898-B Job No.: X3639274 First Contact Date: 9/1/2013

Good cab service drivers on time and very polite have ridden in them 7 times would do so again cab…read morewas always clean and nice cool air conditioning Carole Matthews Deerfield Beach Florida

Called once, Dispatch would send a Driver. Driver called, was belligerent, rude regarding Guest…read morelanguage barrier. Called a 2nd time after over half and hour, was told "they would send yet another Driver". After another half an hour, 1 hour has passed in total; called, picked up after several dial-tones then hung up. This Taxi's Customer Service is very rude and would highly recommend to use any other service (Uber, Lyft, etc.), if possible. If i could give "no stars", i would however THIS is the lowest possible rating unfortunately.

Recently, Chen Senior Medical Center in Hallandale Beach became my complete medical care system for…read moreme. I am 80 years old and this center is absolutely the best! Terrific care and attention! Everyone is super nice and intelligent; from the doctors to the receptionists and telephone operators. I am treated with total respect and all my questions and concerns are answered! Since my car is not operable I am provided with free transportation to and from appointments...and though, not as important, but never the less, a great perk is the free coffee and fruit/snacks in the waiting room! (I am an espresso afficionado and this perk is much appreciated)!! Chen Medical Center specializes in senior care and exceeds my expectations!! Thank you Chen Medical Center!

el peor lugar!! si quieres conservar o resolver algo respecto a tu salud??? ni te averages a este…read morelugar! yo venia de un lugar como santa's, con excellent medicos y atencion.llegue a este lugar y tuve la suerte de conocer al dr kaplan eminence, trato .etica.. entrega .la suerte me during poco a menos de 1 mes el dr se fue y me pasaron con una dra....fui del cielo al infierno. ​​​​cero empatia. ni sabe lo que tenes, si no le dices tu. no le importan los pacientes, al centro tampoco. mas de 2 meses para poder ver a 1 especialista.tuve 1 cirugia y necesite terapia y jamas me la dieron....lo peor de lo peor.!!! podria emnumerar muchisimas cosas pero lo dejo aqui. mi salud se deterioro gracias a estos ineficientes!!!

We took a lovely coach bus to a Women's Retreat and Keisha was absolutely fabulous! Got us there…read moresafely and timely and kept us cool on the bus during our road trip. Thank you for your hospitality and professionalism.

WOW! First off, the CUSTOMER SERVICE is top notch! Let me tell, you want to request Gabriel or…read moreKelly every time. Kelly pulled up to our school 15 minutes early and came inside to let us know he was here and ready to take the kids to their field trip. We entered his clean bus and he had stocked the cooler of cold water for us. WOW!!!!! He was timely, so friendly, and very accommodating. We'll use A Family Limo every time!! Jordan and Justin run a great business with amazing staff.

They're the best!…read more Very professional. On time! They will go out of their way to help you. I wouldn't use any other company

Cannot say enough good things about Breal and his team!! They were so communicative, prompt and…read morelovely to work with!! Always early and so helpful with bags! the cars are clean, luxurious and new!! Highly highly recommend and will be our new go to mode of transportation when we visit Florida!!

Still waiting for my refund! DO NOT do business with this guy! He broke my items and even lied on…read morehis grandma health!

He is a complete fraud. His name is Jay Hoffman .He called me to increase the price, which he said…read morewas okay on the phone, and then he said, "I will barrow my friend's truck, but I need to increase the price." Even though I said at the beginning that it would be moved from the ground floor to the 1st floor, he increased the price when it came to the 2nd address. If you want, even though I told you that what you did was very immoral and not noble. He said, "I will leave the items back to the place where I got them back, if you don't give me an extra $100." Even though I told him at the beginning that I had a small child to pick up from school and that it was important for him to arrive on time, he came 3 hours late and took advantage of the fact that I had to catch up with my child and asked for extra money. Before increasing the amount, he said, "My driver." "I had an accident, I'm going to the scene of the accident and I don't know what condition my truck is in," he said. What surprised me was that when I was leaving, there was an ad on the side of the yellow truck with the mobile number I called. That means that truck was him not his friends.In other words, I first gave the fraudulent people a price discount and then said, "I had an accident, I'll borrow a truck, but it won't be the price we agreed on." He increases the price and when it comes to the address he will transport it to, he increases the price again and says he can take it back if you want. He took advantage of my situation because he knew that I had to catch up with my child. We should not employ such immoral people.

Michael is courteous and a very safe driver. Always on time he is a real pleasure. We have used his…read moreservice multiple times and will keep using his service.

Michael was great ! On time safe and easy to work with. Would use him again if in the area.read more