The service at the bike shop is professional, personable, friendly, timely, and the prices are…read morereasonable. I come here for all of my bicycle needs.

I came in for a full tune on my snowboard after an unexpected incident on the mountain. I was in…read moretown for work and was continuing on to Oregon so I only had a few days to get it done. They did a great job and quickly too! Super friendly staff and very fair prices. I would recommend to anyone in Redding. Thank you!

I was flying into Sacramento for a camping trip in Lassen Volcanic National Park for the weekend…read more We didn't want to go the other way for the REI in Sacramento, so I found Hermit's Hut in Redding. Couldn't be a better experience. We spoke to Dan (his name is Dan Geer - aka Danger), who said he would stick around after the store closed so we could get fuel for our camping trip. He couldn't have been nicer or more helpful. He showed us the gear he had on special order, made some recommendations on where to explore in the area, and helped us get our camping fuel long after his store closed. We had an excellent trip thanks to Dan. Highly recommend getting gear here if you're hiking or backpacking in the Lassen/Redding/Shasta area.

Owner was super knowledgeable of camping in the area and helpful in finding what we needed! If we…read morelived closer, we would go here for all our camping needs!

They have handled the transfer of two rifles for me, and I was happy with the professional service…read more I am impressed with both the variety of firearms and other sporting goods. Their prices are very competitive. Best part is the great service.

Forget shopping at Walmart for your sports related gear! Go here! Top of the line gear and prices…read moreare great. Shop local! I will be coming here the next time I am in town!

I have visited this location a couple times since its opening…read more The store is pretty big. They have a decent selection of sports equipment, fitness items and active clothes. Sometimes Big 5 charges a lot of money for items you can get cheaper elsewhere. This is why I look at the sales, because often you can find some neat items on the cheap. Service here is fair. Sometimes you need to make some effort to get employees to notice you. Other times they are on it and are ready to assist in any way they can. Considering it's in a small town, this is a decent store for its selection.

I had a Big 5 near where I used to live in Sac area, so it's nice to have one here too. Mostly I…read moreuse them to get parts or replace my hear rate monitors when the batteries die. But now those Polar parts are not sold. All I wanted was a polar wrist monitor with the chest strap transmitter, but polar doesn't make those any more. Not Big 5's fault, but at least they tried to look up a solution for me. I guess it's back to Amazon to try to get what I want. The employees were as helpful as they could be, given what I was asking for.

Friendly folks and they have lots of mining gadgets to purchase. (Even gold). I highly recommend a…read morevisit.

Always a real pleasure to make a stop at this shop. The owners are always super friendly and very…read moreknowledgeable. I could spend hours in there drooling over all the equipment they have in stock. Just need to find more of that color, and I'll be able to upgrade my own equipment in no time.

They stuck the big purchase label on the plastic covering! This is a gift and I do not want the…read morelabel on the packaging! Plus, the clerk couldn't even print me a receipt. So I'm stuck with the plastic bag all covered in order information. They don't even put it in a box. I was disgusted.

After doing so much Christmas shopping at many different stores these last couple weeks, I have to…read moresay Dicks has had the best customer service. Everyone is there to help and has been very nice. Not only around the store but at the registers. It was nice to see good customer service DOES still exist.

Our scout troop rented 10 kayaks from Headwaters Adventure Company for our recent 50-miler afloat…read moretrip. Bryan and his team went above and beyond to help us with not only the logistics and delivery/pickup but also provided great customer service with gear support when some seats and paddles needed repairs. We had a great experience and would highly recommend Headwaters Adventure Company to anyone who's looking for some fun on the water!

Brian came through for us. He not only delivered the kayak's at our location, but also picked them…read moreup from an hour away. He replaced our broken equipment promptly. He is truly an asset for the river community. 100% recommend he and his company.

Buying ammunition at this store is an odyssey. I think the ammunition counter guys flunked out of…read morethe DMV for being too slow.

Great selection and great prices with a knowledgeable staff. Easy to find your way around and more…read morethan ample parking. Only thing I wish they had more of were coolers.